Product Owner in Hamburg

• Definition and setup of subject areas
• Building a governance model for the department with areas of responsibility
• IT strategy, project management, process management, as well as quality and sustainability management
• Developing a communication strategy for the group
• Creating an IT strategy
• Designing templates, guidelines, and processes for standardized working
• Capturing strategic guardrails and grouping ongoing projects – deriving a roadmap for strategic planning
• Reviewing ongoing projects
• Creating staffing calculations and volume structures
• Defining job profiles

• Instructor for applied AI in the courses "AI Implementation Architect" and "AI Business Innovator"
• Running remote training sessions to qualify participants as "AI Implementation Architect" and "AI Business Innovator"
• Building n8n-based automations for the Digital Institut des Mittelstands

• Developing a product vision and strategy

• Creating a roadmap

• Improving stakeholder communication

• Introducing an outcome-oriented roadmap

• Aligning with stakeholders and creating transparency

• Defining relevant product metrics as a KPI tree

• Initiating measures to improve product quality and measurability

• Supporting the introduction and migration of the new Identity Provider (IDP)

Migration from Exchange 2016 to Exchange 2019 and Exchange Online, as well as the introduction of a backup solution and an archiving solution. The goal was a secure, compliant, and high-performance modernization of the email and archiving infrastructure.

Responsibilities as IT PROJECT MANAGER: Overall project management and operational control / Ensuring adherence to costs and resources / Ensuring achievement of project objectives / Ensuring compliance with regulatory requirements and compliance guidelines, including ISMS, ITIL, and data protection regulations / Preparing and delivering management reports for the project sponsors and project committee / Coordinating interdisciplinary teams from Exchange, network, data protection, and IT security / Planning and executing the system migration from Exchange 2016 to Exchange 2019 / Planning and executing the system migration from Exchange 2019 to Exchange Online / Planning and implementing a backup solution for Exchange Online / Coordinating an EU-wide tender for an archiving solution including market analysis with potential vendors / Planning and implementing an archiving solution for Exchange Online / Coordinating and preparing the necessary BAS notifications in the project context / Coordinating and aligning with stakeholders (e.g. business units, external service providers, and suppliers) for requirements definition and implementation

Technical environment: MS Exchange 2016, MS Exchange 2019, MS Exchange Online, MS Office, MS Planner, MS PowerPoint, MS Project, MS Teams

• Introduced a service management system
• Optimized processes
• Introduced an agile way of working
• Implemented and configured Atlassian Jira Service Management
• Prioritized features
• Coordinated with stakeholders and the business unit
• Managed the backlog and created user stories
• Managed the budget
• Coordinated a Scrum team
• Used Atlassian Jira and Confluence
• Used Microsoft Teams
• Worked with Scrum and Kanban

• Gathered and analyzed User Requirements Documents (URDs), authored Functional Specification Documents (FSDs), and synchronized backlog with dev and QA teams to maintain focused release scope.
• Led gap analysis of EDMS (OpenText, FileNet) and RPA PoC (UiPath, Blue Prism), projecting 10% cost savings in document handling and improved screening accuracy.
• Monitored sprint progress, presented roadmap status in technical reviews to C-level executives, and facilitated stakeholder alignment.
• Developed user stories and epics to drive project execution and ensure alignment with business objectives.
• Championed Agile methodologies, enhancing team collaboration and iterative delivery.

• Industry: Health Care/ IT
• Tools: Internet, phone, email, Confluence, Azure DevOps, DISweb, Microsoft Teams, Microsoft Office, FHIR
• requirements engineering for implementing the e-prescription into existing practice management system and a web-based dialysis monitoring
• implementation of the archive and exchange interface of the KBV
• creation and maintenance of user stories and backlog management
• stakeholder management and support of developers in implementing the user stories
• reporting to management and conducting refinements

• Design and conduct audits & workshops
• Ensuring accessibility for the online shop, center websites, app, and newsletters by 2026-06-28
• Agile project management: creating innovation cycles, reviewing and ensuring the implementation of guidelines and success criteria, testing and ongoing quality management
• Culture management/change management: guiding the change across all channels/departments, establishing editorial guidelines
• Designing and legally coordinating the accessibility statement for each channel
• Designing enablement programs and training for stakeholders (internal and external): agencies and partners; training on testing procedures (screen reader/tab testing); concept and coordination of the accessibility statement

• Role: Developer, Architect
• Technologies: java, typescript, golang, spring (boot, web, security, data), Angular, AWS (OpenSearch, Aurora, SNS/SQS, CloudWatch, EC2, IAM), Kubernetes, Terraform, Helm, OAuth, Keycloak, CI/CD, gradlew, Liquibase, Test Driven Development, shell scripting

• Definition of KPIs, creation of annual plans and monthly forecasts based on business requirements
• Process analyses along the customer journeys
• Derivation and prioritization of concrete measures for the further development of the online sales channel
• UX research & design along the new customer journeys

• Interim support of 2 teams as Scrum Master
• Setting up and first support of CoPs (Community of Practice)
• Establishing processes/decision structures around the CoPs
• Workshops to sharpen the "Agile" CoP
• Moderation of SAFe ceremonies
• Further development/adaptation of the SAFe framework to the customer organization
• Development of an innovation process

Approach/Methods:

• Scrum
• SAFe
• Development/moderation of workshops
• Design Thinking
• Servant Leadership

• Founded and led a new SDK team focused on developer experience and device-side innovation while providing data for attribution as Mobile Measurement Partner (MMP) and in-app user behavior tracking
• Built in-app event visualization (funnels, cohorts), enabling product teams to identify drop-offs and improve user engagement
• Implemented automatic in-app purchase tracking across iOS/Android, enabling unified monetization insights across ads and purchases
• Reduced SDK onboarding complexity by cutting predefined events from 80 to 24, significantly making the SDK integration easier
• Delivered anti-fraud features like Google Integrity API; prepared readiness for Privacy Sandbox and iOSAdAttributionKit, reducing fraud traffic by 93% on Android to keep the attribution logic as MMP updated to industry-wide changes
• Managed a team of 6 consisting of mobile developers, full stack developers, QA and data analyst; owned sprint planning and performance cycles

• Optimized and introduced Salesforce processes (Sales Cloud + Marketing Cloud) to support sales.
• Implemented processes for collecting requirements from various departments.
• Expanded reporting for transparency of project progress and backlog priorities.
• Managed the backlog, created user stories and acceptance criteria.

• Gathering requirements from departments
• Developing mockups
• Maintaining backlog and moderating sprint meetings
• Managing the developers
• Stakeholder management
• Used skills: Scrum, requirements engineering, requirements management
• Technologies used: various
• IT environment: Microsoft Dynamics Business Central
• Industry: Real estate
• Role: project manager, product owner