Advanced Certified Scrum Product Owner (A-CSPO)

• Impact: Structured requirements analysis and quality assurance as a foundation for the further development of a software solution.
• Analysis, documentation, and coordination of requirements. Conducting stakeholder analyses, interviews, and workshops to gather and validate requirements. Conducting requirements reviews and working closely with business departments and development teams.

Techniques & Tools: Requirements Engineering, Stakeholder Management, Workshop Facilitation, System Context Modeling, Requirements Reviews, Quality Scenarios, Miro, Jira, Confluence

Sovereign, cloud-native developer platform based on Kubernetes for critical energy infrastructure; around 200 people and 15 product teams.

• Introduced the product operating model for the platform, aligning around 18 product managers and product owners with Platform Architecture and Delivery in a matrix organisation.
• Defined the platform product processes and core product artefacts as the standard across all product teams.
• Established processes for non-functional requirements and Requests for Enhancement from consuming teams and customers.
• Designed the Jira structure supporting the programme's product and delivery processes.

• Lecturer for applied AI in the “AI Implementation Architect” and “AI Business Innovator” courses
• Conducting remote training to qualify participants as "AI Implementation Architect" and "AI Business Innovator"
• Building n8n-based automations for the Digital Institut des Mittelstands

• Orchestrate cross-functional delivery across organisational units in the Connectivity domain, aligning teams around integrated end-to-end, customer-testable value rather than isolated component delivery.
• Drive a shift from local component optimisation towards shared outcomes and a common delivery goal, increasing focus and enabling significantly faster integrated delivery.
• Coordinate across 15 cross-functional organisations in a highly complex OEM environment; bring Product, Engineering, Programme Management and specialist functions together to resolve dependencies and improve decision-making.
• Coach Product Managers, Product Owners and stakeholders on product responsibility, prioritisation, outcome orientation and aligned backlogs.
• Use Claude through an AWS Bedrock integration to analyse Jira and Confluence content, identify patterns, dependencies and quality gaps, and support structured product and delivery decisions.
• Establish AI-native requirements excellence with LLM-supported quality gates for epics, features, stories, acceptance criteria, roadmaps and task breakdowns; scale adoption through templates and prompt playbooks.

• Designed and managed complex transformation programs in regulated industries, including target vision, operating model and governance.
• Led and coached teams and executives to establish modern delivery, portfolio and organizational structures.
• Advised executives and department heads on roadmaps, organizational development and strategic transformation decisions.
• Business development, proposal development, pitch support and building strong customer relationships.
• Built internal methods, standards and practice contributions for banking, insurance and agile transformation.

Public sector, regulated environment with legal deadlines and interfaces to justice, finance offices, and authorities. Took over a software product, condition unknown. The handover reported 89 percent completion.

Description / Results:

Review of the current state showed only two months of remaining runtime until year-end. Stabilized the product base in four weeks, including setup. Process logic proven instead of estimated: 181 workflows with 28 steps each verified against the legacy system.

Responsible for the B2B business of Poland's largest e-commerce platform, including full P&L and product direction.

• Full P&L ownership for the B2B Group, responsible for 7bn PLN (~€1.6bn) in annual GMV
• Initiated and lead the business and product group transformation and strategy change to focus on SME customers, leading to a 100% increase in GMV growth (from 12% to 24% YoY)
• Drove AI-based process automation to 48% of B2B Group processes

continued product ownership of the global B2C platform

• Clarity in change and leadership: boutique consulting for change & crisis management as well as leadership coaching.

• Setup, configuration and ongoing administration of the Atlassian tools (especially Jira and Confluence) to optimally support project management and teamwork.
• Development, customization and maintenance of workflows, automations, permission structures and permission schemes within the Atlassian systems to ensure efficient and traceable processes.
• Support with integrating the Atlassian systems with other applications and tools to enable smooth information flows and consistent processes.
• Documentation of system configurations, processes and customizations to ensure traceability, knowledge transfer and long-term maintainability.
• Support for ongoing projects.
• Consulting and support with the introduction, adaptation and optimization of agile methods (SCRUM, Kanban), including coaching teams, Product Owners and Scrum Masters to ensure effective and transparent collaboration.

• Acted as product owner for an international customer portal for consolidated analysis of technical device data; defined vision, target state, and implementation strategy.

• Established a structured product backlog and introduced clear user stories; shortened development cycles and quintupled project progress within a few months.

• Achieved a significant boost in delivery performance by professionalizing requirements management and implementing lean workflows; reduced coordination effort by 25%.

• Served as technical single point of contact (SPOC) for the development team; closely orchestrated external stakeholders to optimize alignment between business requirements and technical implementation.

• Advanced and sharpened agile methodology to increase team efficiency; implemented KPI-based reporting with early warning indicators for proactive risk management.

• Developing a product vision and strategy

• Creating a roadmap

• Improving stakeholder communication

• Introducing an outcome-oriented roadmap

• Aligning with stakeholders and creating transparency

• Defining relevant product metrics as a KPI tree

• Initiating measures to improve product quality and measurability

• Supporting the introduction and migration of the new Identity Provider (IDP)

• Initial technical analysis of the requirements for the two applications

• Creating a system concept for the interim solution and for the final solution

• Creating the product vision, customer journey, and story map for the interim solution in close cooperation with subject matter experts

• Building a development team

• Managing dependencies and interfaces with the other applications according to Domain Driven Design principles

• Creating EPICs and user stories, and maintaining the product backlog in coordination with subject matter experts and developers

• Running sprint reviews with relevant stakeholders such as subject matter experts and management

• Analyzing the requirements for the final solution

• The interim solution was built within 8 months and was successfully used for the 2022 heating cost billing

• The interim solution has since been further developed to increase automation

• A technical concept for the final solution was created

• Handover to two internal Product Owners is currently in progress

• Led the product development in top German FinTech within the banking and mortgages segment. A B2B SaaS full-service provider (€25M Revenue, ~400 FTEs) in the banking sector, specialized in real estate appraisals. Directed the end-to-end delivery of a customer-facing UI, robust APIs, and a mobile property inspection app. Managed cross-functional development teams (4–6 people) as well as an RPA team (2–3 people), with a focus on Customer Experience (CX), operational efficiency, and the seamless integration of B2B order and service workflows.

• Successfully implemented an AI-powered image processing system achieving 80% accuracy in image categorization, 85% in face and license plate blurring, and 75% in image deduplication, significantly enhancing automation and data integrity (GDPR and ISO 27001 standard).

• Increased product delivery efficiency by 30% by leading cross-functional teams and streamlining stakeholder communication across departments.

• Redesigned the app's frontend workflow based on user interviews, resulting in a 15% time savings per property inspection by streamlining on-site processes for field agents.

• Developed frontend automation solutions using UiPath to retrieve and store documents, significantly reducing manual workload and increasing process efficiency by 35%.