Mike M.-Atlassian Expert & Technical Writer
Check rate
Experience
Atlassian and SCRUM Expert
CERTANIA Beteiligungen GmbH
- Setup, configuration and ongoing administration of the Atlassian tools (especially Jira and Confluence) to optimally support project management and teamwork.
- Development, customization and maintenance of workflows, automations, permission structures and permission schemes within the Atlassian systems to ensure efficient and traceable processes.
- Support with integrating the Atlassian systems with other applications and tools to enable smooth information flows and consistent processes.
- Documentation of system configurations, processes and customizations to ensure traceability, knowledge transfer and long-term maintainability.
- Support for ongoing projects.
- Consulting and support with the introduction, adaptation and optimization of agile methods (SCRUM, Kanban), including coaching teams, Product Owners and Scrum Masters to ensure effective and transparent collaboration.
Technical Writer and IT Business Engineer
DB InfraGO
- CI/CD Pipeline Knowledge Base Confluence/GitLab
- Documentation migration
- Development of a communication concept
- AI documentation
Confluence Knowledge Management Expert
Redcare Pharmacy
- Strategic realignment of IT documentation in Confluence
- Development and implementation of standardized structures for maximum efficiency
- Optimization of the information architecture for better findability and usability
- Analysis, selection and integration of powerful Confluence add-ons to improve processes
- Consulting and enablement of teams for sustainable knowledge management
Product owner SAAS and Atlassian admin
UNARIC Ltd
- Atlassian support and administration on org level, product level and project level
- Atlassian instances cloud migrations
- Jira backlog management and prioritization
- Rovo AI assistant implementation
- Jira Automations
- Atlassian marketplace app integrations
Requirements Engineer / Business Analyst
Hays AG
- Requirements analysis based on product requirements and preparation / translation into functional specifications
- Documentation of business requirements in the form of user stories and acceptance criteria for handover to IT
- Development of process documentation and Target Operating Model
- Preparation & coordination of SCRUM meetings
- Support with approval and acceptance tests
Requirements Engineer / Business Analyst
Allane SE
- Managing stakeholder requirements
- Backlog maintenance and administration with Jira and Confluence
- User acceptance tests
Consulting and Coaching for Atlassian and SCRUM
Atlas Leap
- Project support as an Atlassian Expert and Scrum Expert
- Atlassian administration at org, user, and space level
- Requirements management and documentation
Product Owner
Atruvia AG
- Organizing, prioritizing, and managing requirements in Jira and Confluence
- Documenting and communicating features and user stories
- Analyzing and communicating requirements and maintaining the backlog
- Data integration of partner network data
- Developing the UI design and ensuring the user experience (UX)
- Ensuring regulatory compliance and data protection
- Reviewing, testing, quality assurance, and 3rd-level support for product increments
Technical Writer and Terminology Manager
Fiducia & GAD IT AG
- Introducing company-wide terminology
- Creating online help and user documentation with TCToolbox and Cosima
- Designing guides and product descriptions
- Administration, training, and support for the Acrolinx language software
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology, Banking and Finance, Professional Services, Healthcare, and Transportation.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Quality Assurance, Product Development, and Project Management.
Summary
I help teams structure their work, knowledge and requirements with Atlassian tools and agile methods. I configure and administer Jira and Confluence, develop workflows and automations, manage permissions, integrate marketplace apps and support cloud migrations. I am an Atlassian Certified professional, Certified Scrum Master and Product Owner, and I coach teams, Product Owners and Scrum Masters in Scrum and Kanban.
I also bring extensive experience in requirements engineering, backlog management, user stories, acceptance criteria, testing and product ownership. As a technical editor and knowledge management expert, I create clear documentation, improve information architecture and support sustainable knowledge sharing.
Skills
- Scrum
- Ai: Rovo, Copilot
- Scaled Agile Framework Safe
- Microsoft Office And Teams
- Atlassian Tool Stack (Jira, Confluence)
- Cms
- Acrolinx
- Technical Writing
- Ux Writing
- Tctoolbox
- Xml, Sgml, Html, Web, Sql
- Miro
- Github
- Figma
- Documentation Systems
- Standardization Techniques And Bpmn
Languages
Education
University of Applied Sciences for Technology
Diplom · Technical Writing · Karlsruhe, Germany · 1,2
Technical writing and information management
Certifications & licenses
ACP-620 Atlassian Certified In Managing Jira Projects For Cloud
Prompt Engineering For ChatGPT
Vanderbilt University
UX Writer
UX Content Collective
Projektleiter Basis-Qualifikation
Fiducia & GAD IT AG
Zertifikat ‚Personalführung‘
Hochschule Karlsruhe
Statistics
Experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Mike is based in Berg, Germany and prefers 100% remote projects.
Mike speaks the following languages: German (Native), English (Advanced).
Mike has at least 18 years of experience. During this time, Mike has worked in at least 8 different roles and for 9 different companies. The average length of individual experience is 2 years. Note that Mike may not have shared all experience and actually has more experience.
Based on recent experience, Mike would be well-suited for roles such as: Atlassian and SCRUM Expert, Technical Writer and IT Business Engineer, Confluence Knowledge Management Expert.
Mike's most recent position is Atlassian and SCRUM Expert at CERTANIA Beteiligungen GmbH.
In recent years, Mike has worked for CERTANIA Beteiligungen GmbH, DB InfraGO, Redcare Pharmacy, UNARIC Ltd, and Hays AG.
Mike is most experienced in industries like Information Technology, Banking and Finance, and Professional Services. Mike also has some experience in Healthcare and Transportation.
Mike is most experienced in business areas like Information Technology, Quality Assurance, and Product Development. Mike also has some experience in Project Management.
Mike has recently worked in industries like Banking and Finance, Information Technology, and Professional Services.
Mike has recently worked in business areas like Information Technology, Product Development, and Quality Assurance.
Mike holds a Master in Technical Writing from University of Applied Sciences for Technology.
Mike has 9 certificates. Among them, these include: ACP-620 Atlassian Certified In Managing Jira Projects For Cloud, Prompt Engineering For ChatGPT, and UX Writer.
Mike will be available part-time from December 2026.
Daily rate distribution
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Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 18 Oct 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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