Thorsten H.-Hands-on | Operational & Strategic

Check rate
Experience
Product Owner, Software Developer, AI Manager, Technical Consultant
crazyALEX.de GmbH
AI-supported document processing and inventory management integration
Design and development of an AI-supported application for the automated processing of delivery and invoice documents, connected to SelectLine ERP. Documents are analyzed using AI, matched with orders and line items, and prepared for posting goods receipts.
IMPACT:
- Automated extraction of structured order, delivery and invoice data from PDF and image documents
- Automatic and manual mapping of documents to orders and order line items
- Integration with SelectLine ERP for order import, status synchronization and goods receipt postings
- Traceable processing through separate analysis, mapping and posting processes as well as technical logging
- Development of a containerized end-to-end architecture with AI analysis, workflow automation and relational data storage
KEYWORDS: AI, document analysis, OpenAI, n8n, SelectLine ERP, FastAPI, Python, JavaScript, MariaDB, Docker, REST API, PDF, OCR, mapping, inventory management, goods receipt, workflow automation
Product Owner, AI Manager
crazyALEX.de GmbH
Digitalization of real-world locations using 3D/LiDAR scans to make spatial data usable for AI applications and derive concrete use cases and prototypes from it.
- Digital capture of real-world locations as a basis for faster planning and analysis
- Browser-based access to 3D data for easier use and coordination
- Conversion of spatial data into concrete use cases, prototypes and AI training scenarios
- Planning basis for urban development and other digital applications of the future
Keywords: LiDAR, 3D scan, AI, use cases, AI training, prototyping, Python, web development, data models, architecture
Consultant
Manufacturer of fiber-based specialty materials
As part of a global SAP S/4HANA transformation, a manufacturer of fiber-based specialty materials with more than 40 plants is restructuring requirements elicitation and aligning it more closely with user, process and implementation needs.
- User- and process-oriented assessments and requirements
- Structured identification of impacts on design and build
- Clearer transitions between requirements elicitation, functional assessment and implementation
- Faster and more efficient decision-making paths in a global transformation environment
Keywords: SAP, S/4HANA, Requirements Engineering, process design, business analysis, business processes, stakeholder management, global corporation
Consultant
Manufacturer of wind turbines
Consulting on the holistic alignment of a wind turbine manufacturer toward a lean and efficient project and release organization for the planning, construction, operation and service of customer-focused projects.
- Consistent and lean coordination processes across several project phases
- Clearer release structures and responsibilities for service and support
- Better consideration of complex dependencies and project risks
- Greater transparency regarding release cycles and their content
Keywords: project management, project leadership, project organization, release, risk, wind power, construction, power generation, generators, business processes
Product Owner, Technical Consultant
crazyALEX.de GmbH
- Reduction of technical complexity and creation of a clear architectural foundation for AI-supported business processes.
- Use of internal knowledge on a secure on-premise platform through RAG and fine-tuning concepts.
- Basis for automatable processes and increased efficiency.
- Design and development of the AI infrastructure (NVIDIA DGX Spark, vector DB).
- Requirements elicitation and stakeholder management.
- Prototyping of use cases (knowledge chatbot, document analysis).
- Technologies: Qdrant, Ollama, AnythingLLM, n8n, DGX Spark, Python/PyTorch.
Agile Coach
crazyALEX.de GmbH
- Strengthening delivery capability through sprint-based, scaled project organization.
- Increasing transparency and decision quality in the Realize phase.
- Accelerating coordination between business and IT departments.
- Reducing methodological friction and improving team collaboration.
- Coaching project teams and training Scrum Masters.
- Establishing and optimizing the agile project organization (Scrum → Nexus).
- Facilitating Sprint and Nexus events.
- Continuous improvement through retrospectives.
- Tools & technologies: Scrum, Nexus, Jira, SAP Activate, SAP S/4HANA.
Agile Coach, Scrum Master
crazyALEX.de GmbH
- Establishing an end-to-end, agile value chain for hardware, firmware, and software development.
- Increasing development stability in safety-critical systems.
- Improving cross-functional coordination through program and portfolio events.
- Reducing friction and bottlenecks through transparency and prioritization mechanisms.
- Coaching and supporting interdisciplinary teams.
- Introducing and scaling agile frameworks (Scrum → Kanban → SAFe).
- Facilitating program and portfolio events.
- Tools: Scrum, Kanban, SAFe, Miro, Confluence.
Product Owner, Agile Coach, Software Developer, Business Analyst
crazyALEX.de GmbH
- Establishing an AI-supported information and service architecture for local administration and citizen processes.
- Validating modern AI methods (Embedding, Fine-Tuning, RAG).
- Shortening decision-making and innovation cycles through rapid prototypes for chatbots, content automation, and document analysis.
- Improving user focus through feedback management.
- Requirements gathering & market analysis (stakeholder workshops, use-case definition).
- Developing AI concepts & prototypes.
- Piloting and continuous feedback management.
- Technologies: ChatGPT, LLaMA, Mistral, Python, C#, PHP, Docker, PostgreSQL, qdrant, n8n, iOS/Android, Jira, Confluence.
Agile Expert, Agile Coach, Requirements Engineer
crazyALEX.de GmbH
- Strengthening strategic alignment by developing clear organization and product models.
- Improving delivery capability and team autonomy through agile ways of working.
- Increasing transparency and prioritization through OKR goals.
- Accelerating product innovation through Design-Thinking workshops.
- Harmonizing processes and roles along the value chain.
- Requirements gathering and process analysis.
- Advising on agile organization models and product strategies.
- Coaching cross-functional product teams.
- Introducing Design-Thinking and OKR.
- Tools: Azure DevOps, Miro, Confluence.
Agile Expert, Agile Coach, Business Analyst, Requirements Engineer
crazyALEX.de GmbH
- Improving project management through structured requirements gathering and prioritization according to SAP Activate.
- Increasing transparency and predictability through agile ways of working.
- Strengthening performance through a defined role and process architecture.
- Improving result quality through quality assurance and change management.
- Requirements gathering & prioritization.
- Advising on agile alignment (roadmap, sprint planning).
- Coaching the project organization and teams.
- Supporting documentation and change management.
- Tools: Scrum, Jira, SharePoint, SAP Activate.
Agile Expert, Requirements Engineer, Business Analyst
crazyALEX.de GmbH
- Establishment of agile approaches in software development for public authorities.
- Improved coordination between business and IT areas through prioritization and interface definition.
- Increased delivery capability through Scrum and Kanban.
- Consolidation of project organization with roles and artifacts.
- Requirements gathering and prioritization.
- Technical consulting on architecture and quality assurance.
- Team coaching.
- Support for project organization (roles, artifacts, documentation).
- Tools: Scrum, Kanban, Jira, Confluence.
Product Owner, Business Analyst, Requirements Engineer
crazyALEX.de GmbH
- Improved planning and control processes through a clear requirements structure.
- Increased user focus through mockups and prototypes.
- Accelerated development cycles through customer integration.
- Gathering requirements and writing user stories.
- Customer interface, mockup design.
- Tools: Scrum, Adobe Illustrator, Office, PHP, Balsamiq.
Agile Expert, Business Analyst
crazyALEX.de GmbH
- Support in organizational design and operational implementation of agile methods (OKR, Scrum, Kanban).
- Coaching and implementation of OKR.
- Tools: OKR, Scrum, Kanban, Miro, Mural, Mooncamp.
Agile Expert
crazyALEX.de GmbH
- Consolidation and reference implementation of SAFe in the automotive environment, including regulatory requirements.
- Tools: Jira, Confluence.
Agile Coach, Agile Expert, Business Analyst
crazyALEX.de GmbH
- Expansion of the agile transformation to other business areas.
- Support as an Agile Coach and operational guidance of product teams.
- Tools: Jira, Confluence, ASPEN.
Scrum Master
crazyALEX.de GmbH
- Operational support for project teams during the SAP S/4HANA transformation process.
- Remote project support during Corona.
- Tools: Jira, Confluence, SAP Solution Manager.
Scrum Master, Agile Coach
crazyALEX.de GmbH
- Operational support for project teams during the SAP S/4HANA migration for the wind power division.
- Hybrid project model with agile implementation.
- Remote implementation.
- Tools: SAP Activate, SAP Solution Manager.
Agile Expert, Agile Coach, Scrum Master
crazyALEX.de GmbH
- Introduction of agile validation processes for an IoT product with suppliers.
- Process definition and agile coaching.
- Tools: Jira, Confluence.
Agile Expert, Agile Coach, Business Analyst
crazyALEX.de GmbH
- Workshops and support for the transformation to New Work.
- Improving flexibility and growth.
- Tools: Jira, Miro.
Product Owner, Business Analyst, Requirements Engineer
crazyALEX.de GmbH
- Research and creation of e-learning content in virtual environments.
- Stakeholder management and market research.
- Tools: 3DVista, SCORM, Jira, Confluence, HTML, JavaScript.
Agile Coach, Agile Expert, Scrum Master, Business Analyst
crazyALEX.de GmbH
- Coaching project teams through Agile transformation in the retail sector.
- Supporting teams in a scaled environment.
- Tools: Jira, Confluence, MS Teams, SAP, LEGO Serious Play.
Agile Coach, Agile Expert, Scrum Master
crazyALEX.de GmbH
- Assessing agility in the Data Science team and identifying areas for improvement.
- Coaching and supporting the Scrum teams.
- Tools: Scrum, TFS.
Agile Coach, Agile Expert, Scrum Master
crazyALEX.de GmbH
- Agile coaching in a scaled SAP development project using Nexus.
- Coaching the Scrum Masters and project organization.
- Tools: Scrum, Nexus, Jira, Confluence, StoryMapping.
Agile Coach, Agile Expert, Requirements Engineer
crazyALEX.de GmbH
- Supporting infrastructure teams in their Agile transformation.
- Process consulting and coaching.
- Tools: Scrum, Kanban, agile scaling.
Agile Coach, Agile Expert, Scrum Master, Business Analyst
crazyALEX.de GmbH
- Preparing several teams for Agile methods in an Industry 4.0 environment.
- Process consulting, coaching, and operational support.
- Using Scrum, Kanban, OKR, Design Thinking.
Agile Coach, Agile Expert, Scrum Master, Business Analyst
crazyALEX.de GmbH
- Supporting teams in the scaled environment of a software manufacturer.
- Process consulting and coaching.
- Tools: TFS, Confluence, Scrum, SAFe, Kanban.
Agile Coach, Agile Coach, Scrum Master
Agile Organizational Development
Supporting a food retail group in the agile transformation of its entire IT landscape, from software development and operations to running its own data centers.
Impact:
- Transforming existing and new teams toward agile ways of working
- Establishing an Agile Competence Center as the organizational foundation of the transformation
- Aligning corporate culture and the IT organization more closely with customer requirements
- Combining Lean Management with agile implementation models across the IT value chain
Keywords: Agile Transformation, Lean Management, Agile Competence Center, Jira, Confluence, Scrum, Kanban, Design Thinking, OKR, Operations, DWH, Retail
Agile Coach, Product Owner, Scrum Master
Process Consulting and Product Ownership
Supporting a game developer in consolidating its backend tool and application landscape, establishing agile development processes, and integrating international locations.
Impact:
- More consistent technological and organizational foundation for several games and locations
- Establishing clear processes for agile software development
- Improved collaboration among internationally distributed teams
- Operational product management through interim Product Ownership
Keywords: Game Development, Backend, Product Ownership, Jira, Confluence, Scrum, Slack, Kanban, Lean Management, Operations, International Teams
Agile Coach
Consulting on Agile Project Alignment
Advising a provider of customized software solutions on making greater use of agile methods both in individual projects and at the organizational level.
Impact:
- Structured introduction of agile approaches in customer projects
- Improving collaboration and team development through coaching and teambuilding
- Applying agile principles to corporate management
- Better scalability of agile ways of working through suitable methods and structures
Keywords: Software Projects, Agile Corporate Management, Jira, Confluence, Scrum, SAFe, Kanban, Coaching, Teambuilding
Agile Coach, Agile Expert, Scrum Master
DevOps in Software and Hardware Development
Supporting a home appliance manufacturer in consolidating hardware-related software development, introducing agile methods, and establishing a shared DevOps and ALM toolchain.
Impact:
- Shared development foundation for software and hardware-related components
- Establishing automatable application lifecycle processes across several business units
- Improved collaboration through DevOps and a consolidated ALM toolchain
- Scaling agile ways of working in a complex hardware and software environment
Keywords: DevOps, ALM, Hardware Development, Home Appliances, Jira, Confluence, Scrum, SAFe, LeSS, Kanban, Teambuilding
Scrum Master, Agile Coach
Digital Transformation
Supporting an energy provider in implementing regulatory requirements as part of its digital transformation, particularly their mapping in SAP IS-U and customer-specific extensions.
Impact:
- Agile implementation of regulatory requirements in the energy sector
- Support for two teams through Scrum Mastering and coaching
- Improved collaboration between project management, business departments and development teams
- Integration of agile ways of working into existing traditional organizational structures
Keywords: Energy supply, SAP IS-U, Digital Transformation, Jira, Confluence, Scrum, SAFe, Kanban, Regulation, Coaching
Agile Expert
Agile Insurance Consulting
Evaluation of agile development methods for the central sales portal of an insurance group, with a focus on suitable approaches for the further development of digital insurance products.
Impact:
- Evaluation of suitable agile methods for portal development
- Basis for more iterative development of digital insurance products
- Assessment of scaled agile approaches for the development environment
- Support for the organization in its methodological alignment
Keywords: Insurance, Sales, C#, SQL Server, TFS, Scrum, Kanban, SAFe, Agile Consulting
Agile Coach, Scrum Master, Evangelist
Agile Coach, Scrum Master
Supporting a core project at a software manufacturer, with a focus on improving the Scrum way of working, team building, and structuring business and technical requirements.
Impact:
- Improved and stabilized the Scrum methodology in the core project
- More structured capture of business and technical requirements
- Support in building and further developing high-performing teams
- Transfer of established agile processes to other business units
Keywords: Software development, Scrum, Kanban, SAFe, TFS, C#, SQL Server, Requirements, Team building, License Management, Software Asset Management
Agile Coach, Scrum Master
Agile Coach, Scrum Master
Supporting a central software project at the IT service provider of a federal agency, with a focus on team building, training Product Owners, and improving agile development processes in a traditionally structured organizational environment.
Impact:
- Built and stabilized an agile development team
- Qualified internal Product Owners for their new role
- Improved development and coordination processes
- Integrated agile methods into traditional management and organizational structures
Keywords: Public Sector, Product Owner, Scrum, LeSS, Kanban, J2EE, HTML5, JavaScript, Microsoft Office, MindManager, Team building
Agile Coach
Agile Coach / Scrum Master
Agile setup and support of a redesign project at the IT service provider of a federal agency, focusing on team building, improving the working environment, and coaching several Scrum teams.
Impact:
- Established an agile organizational framework for the redesign project
- Improved collaboration and team building across several Scrum teams
- Developed internal Product Owners and Scrum Masters through coaching
- Supported cross-team collaboration using Nexus approaches
Keywords: Public Sector, Scrum, Nexus, LeSS, Kanban, TDD, J2EE, HTML5, JavaScript, Product Owner, Team building, ALG II
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology, Government and Administration, Manufacturing, Professional Services, Retail, and Energy.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Project Management, Information Technology, Product Development, Quality Assurance, Strategy, and Research and Development.
Summary
I support companies as a technical project and transformation expert when projects become critical or need a new direction. With more than 25 years of experience in software development, SAP S/4HANA implementations, process digitalization and AI piloting, I combine technical depth with strong methodological leadership skills. I work where traditional project managers or Scrum Masters reach their limits: in complex environments, with many stakeholders, unclear architecture or a lack of prioritization. My focus is on making projects deliverable again – through clear structure, reliable planning, transparent communication and strong technical decision-making.
Agile project leadership: Scrum Master, Agile Coach, Product Owner, agile transformation, SAFe Classical project leadership: Waterfall, milestone and phase planning, status & risk management, documentation and quality standards Hybrid models: V-Modell XT + Scrum, Scrum-of-Waterfall, hybrid SAP projects (S/4HANA), Scaled Agile + regulatory phase models Organizational development: OKR, New Work, Design Thinking, coaching for self-organization Technology focus: Web, App, SAP, AI, infrastructure, IoT, UX design Requirements Engineering & Business Analysis: requirements elicitation, prioritization, use-case modeling, stakeholder management, business process mapping, process optimization, GAP analysis, Requirements Traceability Matrix (RTM) UI/UX Design & Prototyping: user research, wireframes, mockups, prototypes, Adobe Illustrator, Balsamiq, Figma, UX testing, Design Thinking methods, UI development (HTML/CSS/JS) Software architecture & technical consulting: architecture design (monolith, microservices, event-driven), technology roadmaps, platform evaluation, performance optimization, security reviews, cloud-native design, integration (APIs, OData)
- Combines agile flexibility with traditional project stability
- Aligns business, technology and organization
- Creates room for innovation and efficiency
- Promotes teamwork and personal responsibility
- Keeps projects methodologically sound and humanly stable
Skills
Certifications
- Agile Coach
- Scrum Master (Psm Ii + Psm I)
- Product Owner (Pspo Ii + Pspo I)
- Scaled Professional (Sps)
- Scrum With Kanban (Psk I)
- Professional Product Discovery And Validation (Ppdv)
- Design Thinking Coach
- Ibqmi® - Certified Kanban Coach®
- Ui / Ux Developer
- Requirements Engineer (Cpre-Fl)
- Train The Trainer
- Project Manager TÜV©
- Itil V4 Foundation
Project Organization
- Lean
- Agile
- Scrum
- Safe
- Nexus
- Strategy
- Reporting
- Teambuilding
Requirements Elicitation
- Innovation Management
- Business/Technology Interface
- Prioritization
- Stakeholder Management
- Prototyping
- Screen Design
Software Development
- C#
- Php
- Web Frameworks
- Infrastructure
- Security
- App Development (Swift, Kotlin)
- Microservices
- Python
- Sql
- Databases
- Vector Databases
- Ai Training
- Rag Databases
SAP
- Project Organization
- Business Analysis
- Process Optimization
- Requirements Clarification
- Stakeholder Management
Products / Standards
- Microsoft Office
- Atlassian Confluence/Jira
- Microsoft Devops
- Microsoft Azure
- Sap S4/Hana
- Development Tools
- Ci/Cd
Industries
- Manufacturing Industry
- Automotive Industry
- Financial Services
- Automation And Control
- Ecommerce
- Saas
- Insurance
- Healthcare
- Public Administration
- Retail
- Entertainment
Languages
Education
Augsburg
Technical Draftsman
Certifications & licenses
Scaled Agile
Fraunhofer
Agile Scaling
Design Thinking Coach
IBQMI® - Certified Kanban
Kanban Coach
Professional Product Discovery And Validation (PPDV)
Project Leadership
Requirements Engineer
Train the Trainer
TÜV©
UI / UX Developer
UI / UX Developer Coach®
Statistics
Experience
Expertise
Qualifications
Frequently asked questions
Have questions? Find more information here.
Thorsten is based in Wehr, Germany.
Thorsten speaks the following languages: German (Native), English (Advanced).
Thorsten has at least 11 years of experience. During this time, Thorsten has worked in at least 24 different roles and for 3 different companies. The average length of individual experience is 4 months. Note that Thorsten may not have shared all experience and actually has more experience.
Based on recent experience, Thorsten would be well-suited for roles such as: Product Owner, Software Developer, AI Manager, Technical Consultant, Product Owner, AI Manager, Consultant.
Thorsten's most recent position is Product Owner, Software Developer, AI Manager, Technical Consultant at crazyALEX.de GmbH.
In recent years, Thorsten has worked for crazyALEX.de GmbH, Manufacturer of fiber-based specialty materials, and Manufacturer of wind turbines.
Thorsten is most experienced in industries like Information Technology, Government and Administration, and Manufacturing. Thorsten also has some experience in Professional Services, Retail, and Energy.
Thorsten is most experienced in business areas like Project Management, Information Technology, and Product Development. Thorsten also has some experience in Quality Assurance, Strategy, and Research and Development.
Thorsten has recently worked in industries like Information Technology, Government and Administration, and Professional Services.
Thorsten has recently worked in business areas like Project Management, Product Development, and Information Technology.
Thorsten attended Augsburg for Technical Draftsman.
Thorsten has 22 certificates. Among them, these include: AI-Empowered SAFe Agilist, ISO IEC 27001 Information Security Foundation, and AI Manager.
Thorsten is immediately available full-time for suitable projects.
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Calculated based on our freelancers’ daily rates as of 24 Oct 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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