Georg Schiffmann-Founder & Managing Director
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Experience
Founder & Managing Director
GS9 Consulting GmbH
- Strategic consulting and implementation of AI-driven automation solutions for service processes (email dialogue, document handling, review processing, voice agents)
- Technical orchestration using n8n (workflow automation), Claude and ChatGPT (LLMs) as well as custom API integrations into existing enterprise tools
- Measurable client results: reduced response times from hours to minutes, 8h/week less invoice processing, 75% fewer routine calls
- Assessment of regulatory frameworks (GDPR, compliance) as part of client consulting
- Technical product ownership (backlog, roadmap, prioritization)
- Formal contract vehicle for freelance mandates, e.g. 1&1 Telecommunications
- Building & scaling enterprise AI platforms
Product Owner / Senior Business Engineer (Freelancer)
1&1 Telecommunications SE
- Product responsibility for requirements, prioritization and roadmap of the web-based 1&1 Control Center — self-service platform for several million 1&1 customers
- End-to-end management of IT transformation initiatives from requirements gathering to release completion; management of a nearshoring setup
- Requirements engineering & stakeholder management (including customer C-level)
- Implementation of an AI bot to automate customer communication (functional support as product owner)
- Agile, hybrid & traditional methodologies (Scrum, Kanban, Lean, Waterfall)
- AI regulation & compliance context (GDPR, EU AI Act, accessibility)
- Introduction of legally compliant accessibility standards (BFSG)
- Change management & post-merger integration as proof of work in a regulatory context
Co-Founder & CEO / Technical Product Owner
exfinity GmbH
- Built an enterprise API platform from scratch with JSON-based data standard, data modeling and interface design
- Product ownership for complex data and API infrastructure: backlog, prioritization, roadmapping
- Led an international remote development team (4–8 developers) in an agile setup (Kanban, Lean, Design Thinking)
- Pivoted the product towards an AI-native platform since late 2025, including LLM integration and AI-powered data processing
Co-Founder & CEO / Product Owner & IT Project Manager
Hip Trips GmbH
- Built an online travel agency to a team of 25 employees as the foundation for later AI platform work at exfinity
- Product ownership for booking systems and API integrations; architecture decisions, make-or-buy analyses and system selection
- Participated in "Die Höhle der Löwen" with investment from Jochen Schweizer; successful exit to ProSiebenSat1
- Change management in the context of post-merger integration (processes, systems, teams)
Project Manager & Account Manager
bluforce group
- Project management for strategic communication and branding initiatives, e.g. strategic repositioning of Lidl Austria
- Coordination of campaigns, TV commercials and private label product lines
Industry Experience
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Experienced in Tourism, Information Technology, Professional Services, Telecommunication, and Advertising.
Business Area Experience
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Experienced in Product Development, Information Technology, Project Management, Strategy, and Marketing.
Summary
Senior Product Owner and Technical Product Owner with over 10 years of experience in complex IT and digital projects, most recently as Senior Business Engineer at 1&1 Telecommunications.
Specialized in AI-powered service processes: from AI bot automation in customer communication to building API-based enterprise platforms with n8n, Claude and ChatGPT.
Experienced at C-level with parallel initiative streams and cross-functional enterprise teams. Serial founder with a successful exit to ProSiebenSat1.
Skills
- Ai Implementation, Prompt Engineering & Llm Integration (Claude, Chatgpt, N8n)
- Technical Product Ownership (Backlog, Roadmap, Prioritization)
- Enterprise Ai Platforms: Development & Scaling
- Business Process Automation (Bpa): Customer Dialogue, Document Handling
- End-to-end Management Of It Transformation Initiatives
- Requirements Engineering & Stakeholder Management (Including C-level)
- Agile, Hybrid & Traditional Methodologies (Scrum, Kanban, Lean, Waterfall)
- Ai Regulation & Compliance Context (Gdpr, Eu Ai Act, Accessibility)
- Change Management & Post-merger Integration
Languages
Education
University of Salzburg
Magister / Master, focus: PR, corporate communication, marketing · Communication Studies · Salzburg, Austria
Certifications & licenses
AI Expert
Digital Business University
AI for Product Owners & Project Managers
Bless.AI
AI for Product Owners
Scrum Alliance
Member (ongoing)
Ki Pionier Akademie
AI tooling ChatGPT, Claude, Stable Diffusion, etc.
Coursiv
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Experience
Global Experience
Expertise
Qualifications
Profile
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