Martin Musiol
Product Owner AI Learning Platform
Experience
Product Owner AI Learning Platform
B2B Tech Scale-Up
- Agile setup of a multimodal analysis platform for training materials (video, audio, documents) using Scrum
- Extraction of context-relevant content based on user profiles & competency dimensions
- Personalized delivery of learning content to boost sales performance
- Close coordination with sales teams & stakeholders to validate features
- Use of Gemini, Whisper, Python & JavaScript, deployment on AWS, Perl for scripting data imports
- Integration into existing tools & CRM systems for smooth adoption
- Technologies used: Python, OpenAI, DB tech like PostgreSQL, CI/CD for Airflow DAGs, FastAPI
AI Specialist
International Organization
- Agile development and rollout of AI agents for over 4,000 users worldwide using SAFe
- Responsible for technical implementation and requirements management
- Building agent infrastructure for multiple business areas (knowledge, research, assistance)
- Integration into existing systems via Microsoft Copilot, Copilot Studio, and Power Automate
- Deployment of agents on Azure with governance and security in mind on Linux systems
- Promoting an AI-ready culture through enablement & change management measures
- Technologies used: Python, OpenAI, DB tech like PostgreSQL, CI/CD for Airflow DAGs, FastAPI
CTO Center AI - AI Call Center Platform
VC-backed Venture
- Agile development of a system to generate AI call center agents for Shopify & other stores using Scrum
- Phone-based customer support with real-time queries on returns, products & orders
- Architecture design & technical leadership of frontend, backend & database (PostgreSQL) on Linux systems, Perl for scripting data imports
- Building a RAG system with real-time API (OpenAI) for semantic answer generation
- Integration of customer policies & product data into agent-specific knowledge base
- Mobile app development with Kotlin
- Technologies used: Python, OpenAI, LangChain, Qdrant, Supabase, V0.dev
AI Specialist – Bank of Stories
Startup
- Building an AI agent for interview conduction & story extraction
- Storing & structuring user stories ("story banking")
- Matching stories with user goals to unlock suitable learning modules
- Backend integration of OpenAI for NLU & personalized recommendations using context engineering
- Use of Perl for data preparation and parsing historical data to capture and structure personal life narratives
Generative AI Lead EMEA
Logistics/Shipping Group
- Building a RAG system to answer customer inquiries based on internal documents
- Responsible for requirements management with stakeholders & technical steering of the dev team
- Reducing manual response times by up to 80% globally
- Rolling out the system in multiple regions focusing on efficiency and scalability
- Using Linux skills (bash, shell, file management, processes, and networking) for efficient provisioning, monitoring, and maintenance of system infrastructure
- Improving agent productivity with instant answer suggestions from structured knowledge
- Technologies used: Python, Azure Cognitive Search, LangChain, OpenAI, SharePoint, DB tech like PostgreSQL, CI/CD for Airflow DAGs, FastAPI
Tech Lead – AI Automation
HSBC
- Developed an AI system to pre-populate credit review forms
- Integrated internal databases for automated filling of relevant fields
- Reduced error rate by a factor of 10
- Led technical implementation including data pipeline, model architecture, and QA
- Used Linux skills (Bash, shell, processes, and networking) to automate data pipelines and ensure system stability
- Collaborated closely with risk and compliance teams to meet regulatory requirements
- Technologies used: Python, OpenAI, DB tech like PostgreSQL, CI/CD for AirFlow DAGs, FastAPI, Perl for scripting data imports
Project Manager
Automotive Supplier
- Developed an ML system for sample classification using support vector machines
- Led an interdisciplinary team of data scientists and process engineers
- Integrated the model into quality control along the production line
- Improved detection accuracy and reduced manual inspection efforts
- Worked closely with production IT and plant management
IBM Data Science Manager
Federal Employment Agency
- Responsible for projects and grew the budget from €1.6M to €2.6M per year
- Developed deep learning models to extract structured data from forms
- Integrated models into existing processes in an agile way, focusing on scalability and security using SAFe and Scrum
- Introduced CI/CD pipelines, containerization with Docker and Kubernetes on Linux systems
- Implemented MLOps pipeline: MLflow, Kubeflow, Apache Airflow
- Optimized processing speed and data quality in operational workflows
Data Scientist / Reinforcement-Learning Engineer
German Rail
- Implemented a reinforcement learning approach in an agile setup (Scrum, Kanban) to optimize change processes (shorter throughput times, less rework)
- Defined reward function and state/action space; trained on historical process data; conducted pilot evaluation
- Built a service-oriented architecture with FastAPI for inference endpoints; used PostgreSQL on Linux systems for persistence and feature storage
- Worked in Scrum with IBM Consulting and DB specialist departments
- Result: measurable process acceleration in pilot phases and a solid basis for rollout decisions
- Technologies used: Python (FastAPI, NumPy/Pandas), PostgreSQL, CI/CD for Apache Airflow DAGs, Perl for data preparation & parsing of historical data
Data Scientist / ML Engineer
Automotive OEM
- Built a data analysis pipeline for assembly line production (cycle time, OEE, quality, and downtime analysis)
- Developed ML-based anomaly and drift detection; root cause analysis using feature importance and correlation studies
- Developed ETL workflows and REST services with FastAPI in an agile way; data modeling and persistence in PostgreSQL on Linux systems; created internal dashboards
- Collaborated closely with production IT and plant management; introduced data quality checks and monitoring
- Result: faster identification of issues and reduced downtime on pilot lines
- Technologies used: Python (Pandas/Scikit-Learn), FastAPI, PostgreSQL, Perl for scripting data imports
Speaker, Founder, Author
GenerativeAI.net
- Conducting hands-on upskilling workshops for tech and business teams
- Founder of GenerativeAI.net – a leading platform for education and consulting in generative AI
- Author of the world's first book on generative AI: “Generative AI – How Machines Learn to Write”
- Developer of the first online course on Generative AI (since 2016)
- Focus on application, strategy, and transformation through generative AI
Industry Experience
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Experienced in Education, Information Technology, Professional Services, Government and Administration, Transportation, and Banking and Finance.
Business Area Experience
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Experienced in Information Technology, Research and Development, Strategy, Product Development, Project Management, and Business Intelligence.
Skills
Industry Experience
- Pharma
- Automotive
- Telecommunications
- Logistics / Supply Chain
- E-commerce
- Saas / Cloud Software
- Financial Services
- Retail
- Energy
- Media & Entertainment
Consulting Topics And Focus Areas
- Ai & Data Strategy
- Generative Ai Productization (Llm Fine-tuning, Rag, Prompt Engineering, Go-to-market)
- End-to-end Mlops & Ml-governance (Ci/cd, Feature Stores, Monitoring)
- Full-stack & Microservices Development For Ai Products
- Cloud-native Architectures & Devops Automation (Aws, Gcp, Azure, Kubernetes)
- Scalable Data & Analytics Platforms (Data Lakehouse, Real-time Streaming)
- Ai Enablement & Change Management In Sales And Operations
- Lean Digital Product & Portfolio Management (Okr, Dual-track Agile)
- Lean Process Design & Value Stream Optimization
- Responsible Ai, Compliance & Data Protection (Eu Ai Act)
Methods
- Crisp-dm
- Design Thinking
- Dual-track Agile
- Lean Startup
- Okr Framework
- Safe / Devsecops
- Domain-driven Design (Ddd)
- Ci/cd
- Event Storming
- Value-stream Mapping
- Data Mesh Principles
- Responsible-ai Impact Assessment
Software
- Python
- Typescript
- Node.js
- Fastapi
- React
- Next.js
- Pytorch
- Tensorflow
- Hugging Face Transformers
- Langchain
- Mlflow
- Kubeflow
- Apache Airflow
- Docker
- Kubernetes
- Terraform
- Aws (S3, Lambda, Sagemaker)
- Gcp (Bigquery, Vertex Ai)
- Azure (Ml, Openai)
- Databricks
- Snowflake
- Kafka
- Github Copilot
- Cursor Ai
- Amazon Q Developer
- Chatgpt
- Anthropic
Languages
Education
Leuphana University
B.Eng. · Automation & Electrical Engineering · Lüneburg, Germany
Technical University of Munich
M.Sc. · Computational Science and Engineering · Munich, Germany
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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