Michael Müller-IT Project Manager / Scrum Master / Product Owner / IT Manager

Implementation of legal requirements for electronic data exchange in the context of Hybrid DRG. The goal was the timely and compliant integration of the new billing and process guidelines into the existing system landscape of the health insurance fund and ensuring stable operations.

Responsibilities as IT PROJECT MANAGER: Ensuring implementation of project objectives / Ensuring adherence to resources and costs / Regular reporting of project progress to management, project sponsors, and project committee / Creating and aligning project and project change requests with project sponsors, project committee, and project portfolio committee / Coordinating alignments with the business units / Steering the interdisciplinary team of internal IT, internal business units, internal architects, and external application developers

Responsibilities as Scrum Master: Planning and conducting backlog refinements / Planning and conducting sprint plannings / Planning and conducting daily Scrum meetings / Planning and conducting sprint reviews / Planning and conducting retrospectives / Coaching the internal Product Owner / product manager

Technical environment: Bitbucket, Confluence, DB2, DBeaver, GIT, Java, Jenkins, Jira, MS Office, MS Planner, MS PowerPoint, MS Project, MS Teams, MS Visio, RPA, SQL

Led an agile team of 3 COBOL and 8 Java developers and 3 Product Owners. The team was responsible for executing IT tasks and ensuring operational stability. The team consisted of internal and external IT staff and was tasked with relieving the internal IT for a restructuring project.

Responsibilities as TEAM LEAD: Ensuring availability and planning required capacities / Reporting to management / Coordinating alignments with internal business units / Coordinating alignments with internal IT / Incident management / IT service management

Responsibilities as SCRUM MASTER: Planning and conducting backlog refinements / Planning and conducting sprint plannings / Planning and conducting daily Scrum meetings / Planning and conducting sprint reviews / Planning and conducting retrospectives / Coaching team members (Product Owners, developers) on Scrum

Responsibilities as PRODUCT OWNER: Responsible for the topics EESSI, follow-up rehab, discussion procedures, Hybrid DRG / Interface between business units and developers / Prioritizing tasks in coordination with business units / Creating epics and user stories / Scheduling tasks (effort / story points) with the developers

Technical environment: Bitbucket, Confluence, DB2, DBeaver, GIT, Java, Jenkins, Jira, MS Office, MS Planner, MS PowerPoint, MS Project, MS Teams, MS Visio, RPA, SQL

Implementation of legal requirements as part of an update for the electronic data exchange in the context of EESSI (Electronic Exchange of Social Security Information) between European health insurance funds. The goal was the legally compliant implementation of the Europe-wide communication standards and the integration of the related processes and interfaces into the existing system landscape of the health insurance fund.

Tasks as IT Project Manager: Ensuring the achievement of project goals / Ensuring compliance with resources and costs / Regular reporting of project progress to management, project sponsors and the project committee / Creating and coordinating project and project change requests with project sponsors, the project committee and the project portfolio committee / Coordinating consultations with the business departments / Managing the interdisciplinary team of internal IT, business departments, internal architects and external application developers

Tasks as Scrum Master: Planning and conducting backlog refinements / Planning and conducting sprint planning sessions / Planning and conducting daily scrums / Planning and conducting sprint reviews / Planning and conducting retrospectives / Coaching the internal product owner / product manager

Technical environment: Bitbucket, Confluence, DB2, DBeaver, GIT, Java, Jenkins, Jira, MS Office, MS Planner, MS PowerPoint, MS Project, MS Teams, MS Visio, SQL

• Migrated an agent and commission rate management system to Java (implemented in multiple phases).
• Project planning (time, resources, costs) and preparing the project proposal.
• Ensured compliance with goals, schedules, costs, and quality.
• Stakeholder management (internal and external) and reporting to management.
• Planned and conducted weekly project reviews, sprint reviews, backlog refinements, and sprint planning sessions.
• Managed project closure including the final project report.
• Analyzed and documented technical requirements in Confluence and Jira.
• Coached product owners on analyzing and documenting business requirements.
• Created architecture and IT concept documents.
• Created epics, requirements, and work packages (user stories and definition of done / acceptance criteria) together with product owners.
• Planned and ran workshops with business and technical stakeholders.
• Served as the interface between IT and the business department.
• Scheduled and monitored testing and bug fixes.
• Created test case templates, test cases, and test plans for technical tests in Jira.
• Coached product owners on creating test case templates, test cases, test plans, bugs, and incidents in Jira.
• Technologies: Bitbucket, Confluence, C++, Delphi, Git, IBM DB2, Java, Jira, MS Excel, MS PowerPoint, MS Teams, MS Visio, MS Visual Studio, MS Word, Samos (msg nexinsure), SAS / SAS Excel, Squirrel, Skype, TortoiseGit, XMind, XML.

• Carried out a pre-study to modernize the agent and commission management systems and migrate commission calculations for specific business areas into the client's target systems.
• Led the subproject on agent management and communicated progress to the overall project management.
• Provided rough estimates of effort and costs for modernizing the agent management.
• Supported the overall project management in preparing decision papers and recommendations for management.
• Conducted a high-level analysis of business and technical requirements and business processes.
• Carried out a high-level analysis of future interfaces between the target system and its consumers in collaboration with the architecture team.
• Coached the other subprojects on agent and commission rate management.
• Technologies: C++, Delphi, IBM DB2, MS Excel, MS PowerPoint, MS Project, MS Visio, MS Visual Studio, MS Word, Samos (msg nexinsure), Squirrel, XMind.

• Implementing and enhancing agent management systems and commission management systems, including interfaces to dependent/user systems.
• Implementing business and technical requirements and providing technical in-code documentation.
• Creating unit tests and performing developer tests.
• Planning and conducting workshops.
• Analyzing and documenting business processes and technical requirements.
• Creating epics, requirements, and work packages.
• Creating test case templates, test cases, and test plans in Jira.
• Performing technical tests and coaching during business testing.
• Technologies: Confluence, C++, Delphi, Git, IBM DB2, Java, Jenkins, Jira, Samos (msg nexinsure), Subversion, TortoiseGIT, TortoiseSVN, SQL, Squirrel, XML.

• Developed a new generation autopilot for maritime navigation based on Windows CE embedded.
• Developed drivers for serial ports, Ethernet, and CAN bus (embedded).
• Developed encoders/decoders for NMEA, CAN, and course bus protocols.
• Developed modules to analyze incoming data from various devices (e.g., compass, ECDIS).
• Performed requirements analysis and module specifications using Telelogic Doors.
• Data modeling using Microtool Objectif.
• Developed automated test applications based on cppunit.
• Quality assurance using PC-Lint.
• Technical documentation using Doxygen.
• Technologies: Boost, C++, C#, CANalyzer, cppunit, Doxygen, Microtool Objectif, MS Visual Studio, MS Windows CE embedded, PC-Lint, Qt, Subversion, Telelogic Doors.

• Adaptation and further development of an online sales software for calculating life insurance rates.
• Development of an input interface for user, rate, personal data, and health questions.
• Implementation of application output and pre-policy issuance.
• Integration of the COR product server / calculation core.
• Implementation of functions to save, load, and display quotes, applications, and pre-policies.
• Transfer of data into the backend systems.
• Design and development of a web interface for entering contract data.
• Testing of calculation results.
• Creation of technical documentation.
• Technologies: COR Life, Eclipse, Java, Javascript, Java Server Pages, HTML, XML, CSS, CVS.

• Development of a new SCADA system for monitoring wind turbines.
• Development of applications for client/server communication, a reporting system, real-time system, and an executor for scheduled reporting.
• Development of components such as connection manager and login manager (WibuKey).
• Migration of the application for the East Asian region (China).
• Development of the SCADA reporting and scheduled reporting systems.
• Specification and selection of development tools in collaboration with engineers.
• Documentation of functional and technical requirements.
• Execution of developer tests, unit tests, and technical function tests.
• Technologies: Delphi, MS SQL Server, Reportbuilder Server Edition, TMS Component Pack, Teechart Professional, VCL, Wibu Key.

• Further development of the IT-supported damage assessment (MS Access based) for mobile on-site use.
• Analysis of Year 2000 compliance.
• Implementation of change requests and correction of errors in the existing software.
• Execution of developer tests and technical tests.
• Technologies: MS Access, MS Access Developers Toolkit, MS Word.

• Developed an application to manage the entire direct sales customer base (approx. 250,000 customers).
• Logged and analyzed processes like sending informational materials, offers and applications.
• Integrated the offer system via a DDE server/client connection.
• Conducted a redesign to integrate a new offer system in 2004.
• Implemented customer and process management and designed the database tables.
• Analyzed and documented business and technical requirements.
• Created functional, IT and architecture concepts.
• Planned and performed developer tests and supported functional tests.
• Created user documentation.
• Technologies: Borland C++ Builder, Borland Delphi, C++, Delphi, MS Visio, MS Word, MS SQL Server, PVCS, Turbopower Essentials, VCL, XML.

• Developed HS Lizenz, a license management system for controlling and licenses.
• Implemented modules for planning, license estimation and billing of license usage.
• Developed actual/target comparisons and interfaces to mainframe systems for data import/export.
• Created a flexible contract module for individual partner agreements.
• Analyzed and documented business requirements.
• Developed the IT concept and conducted developer and technical tests.
• Supported functional testing and bug fixing.
• Produced user documentation and online help.
• Technologies: Basic, Crystal Reports, Formula 1 Grid Control, Help Magician Pro, MS Access, MS Visual Studio.

• Development, maintenance, and support of various applications for internal and external services (e.g. Titan II quoting system, point-of-sale system).
• Development of subprojects like company pension plan, fund management system, pension indicator and policy management.
• Integration of the calculation core into quoting systems and POS systems.
• Planning and running workshops with business stakeholders.
• Creating business concepts and IT concepts.
• Conducting developer tests and technical tests, as well as supporting business tests.
• Writing technical in-code documentation and user documentation.
• Technologies: Borland C++, Borland C++ Builder, Borland Delphi, Borland Visual dBASE, MS Excel, MS SQL Server, MS Visio, MS Visual Studio, MS Word, OWL, Paradox, PVCS, Sybase Anywhere, Sybase Enterprise, VCL, XML.

• Support in PC user service.
• Development of small tools, for example a fax server for sending faxes via an email system.
• Technologies: Borland Pascal, dBASE, IBM OS/2, Lotus Symphony, WordPerfect, OCP Mail.

• Support in PC user service.
• Development of the RHW Personal application for staff recording and management, including host interfaces.
• Development of the ASG (Article Selection Group) application for managing semiconductor data and assigning number codes.
• Development of PCBS for recording hardware configuration, installed software and helpdesk issue reports.
• Development of FDH (Functionality Test DH) for evaluating test results from the test lab.
• Development of QDH (Quality Assurance DH) for collecting and graphically evaluating technical data of transistors and sensors.
• Technologies: Borland Pascal, GEM, HP9000 Basic, Lotus Symphony, Lotus 1-2-3, Open Access, WordPerfect.