Michael Müller
IT Project Manager / Scrum Master / Product Owner / IT Manager
Experience
IT Project Management / Scrum Master / Product Owner / Lead
Statutory Health Insurance Fund (on behalf of Randstad Digital Germany)
- IT project management and quality assurance for a project on electronic European data exchange between health insurance funds (EESSI) / statutory requirement.
- IT project management and quality assurance for a project on electronic data exchange in the follow-up rehab between health insurance and hospitals / statutory requirement.
- IT project management and quality assurance for a project on electronic data exchange as part of the clarification procedure between health insurance, medical service, and hospitals / statutory requirement.
- IT project management and quality assurance for a project implementing legal requirements around Hybrid DRG / statutory requirement.
- Project management for migrating to Exchange 2019, implementing Exchange Online, and deploying an archiving and backup solution, including coordinating an EU-wide tender and BAS postings. Interdisciplinary project team of Exchange specialists, network specialists, data protection, and IT security.
- Scrum Master / lead of a team of external developers (8 Java / 3 Cobol) and Product Owners for implementing various IT tasks, project support, and bug fixing in production systems.
- Product Owner in a team of external developers (8 Java / 3 Cobol) for the areas of EESSI, follow-up rehab, clarification procedures, and Hybrid DRG. Interface to internal departments and project managers.
- Project planning (time, resources, costs) and preparation of the project proposal.
- Ensuring compliance with objectives, timelines, costs, and quality.
- Stakeholder management (internal and external) and reporting to management (project sponsors and project committee).
- Conducting lessons learned and project closure, including the final project report.
- Planning and conducting backlog refinements, sprint plannings, sprint reviews, retrospectives, and daily stand-ups.
- Coaching team members (developers, POs, PMs).
- Technologies: Atlassian Confluence, Atlassian Jira, Bitbucket, Cobol, DB2, DBeaver, Git, Java, Jenkins, MS Office, MS Planner, MS PowerPoint, MS Project, MS Teams, MS Visio, SQL.
Project Management (Agile / Traditional) / Requirements Engineering / Test Management
Basler Life Insurance AG
- Migration of a document management system for creating and archiving contract texts into the target systems.
- Integration of the target system with the agent and commission rate management.
- Redevelopment of several administrative applications so that they are usable for the business units.
- Implementation of new reports.
- Project planning (time, resources, costs) and preparation of the project proposal.
- Ensuring compliance with objectives, timelines, costs, and quality.
- Stakeholder management (internal and external) and reporting to management.
- Conducting daily stand-ups, backlog refinements, sprint reviews, retrospectives, and sprint plannings.
- Conducting lessons learned and project closure, including the final project report.
- Analysis and documentation of technical requirements and interfaces in Confluence and Jira.
- Coaching Product Owners in analyzing and documenting business requirements and creating test cases.
- Development of architecture and IT concept documents.
- Creation of epics, requirements, and work packages (user stories and definition of done / acceptance criteria).
- Planning and conducting workshops with business and technical contacts.
- Scheduling and monitoring tests and bug fixes.
- Creation of test case templates, test cases, and test plans for technical tests in Jira.
- Technologies: Bitbucket, Confluence, C++, Delphi, DiAS, Git, IBM DB2, Java, Jenkins, Jira, MS Excel, MS PowerPoint, MS Teams, MS Visio, MS Visual Studio, MS Word, M/Text Tonic, Samos (msg nexinsure), SAS / SAS Excel, SQL, Squirrel, TortoiseGit, XMind, XML.
Project Management (Agile / Traditional) / Requirements Engineering / Test Management
Basler Life Insurance AG
- Migration of an agent and commission rate management system to Java (implemented in multiple phases).
- Project planning (time, resources, costs) and preparation of the project proposal.
- Ensuring compliance with objectives, timelines, costs, and quality.
- Stakeholder management (internal and external) and reporting to management.
- Planning and conducting weekly project reviews, sprint reviews, backlog refinements, and sprint plannings.
- Conducting project closure, including the final project report.
- Analysis and documentation of technical requirements in Confluence and Jira.
- Coaching Product Owners in analyzing and documenting business requirements.
- Development of architecture and IT concept documents.
- Creation of epics, requirements, work packages (user stories and definition of done / acceptance criteria) together with the Product Owners.
- Planning and conducting workshops with business and technical contacts.
- Acting as interface between IT and business units.
- Scheduling and monitoring tests and bug fixes.
- Creation of test case templates, test cases, and test plans for technical tests in Jira.
- Coaching Product Owners in creating test case templates, test cases, test plans, and handling defects and incidents in Jira.
- Technologies: Bitbucket, Confluence, C++, Delphi, Git, IBM DB2, Java, Jira, MS Excel, MS PowerPoint, MS Teams, MS Visio, MS Visual Studio, MS Word, Samos (msg nexinsure), SAS / SAS Excel, Squirrel, Skype, TortoiseGIT, XMind, XML.
Project Management Support (Traditional) / Requirements Engineering
Basler Property & Casualty Insurance AG
- Migration of reporting from a custom application to SAS / SAS Excel.
- Replacing an application for output management configuration with a Java-based solution.
- Replacing an application for generating commission and portfolio reports for external sales partners with Java.
- Technical consulting for the project manager and support in implementation planning.
- Preparation and conducting workshops.
- Analysis of business requirements together with the responsible business stakeholders.
- Analysis of technical requirements and business processes.
- Creation of business and IT concept documents in Confluence.
- Creation of epics, requirements, work packages, test case templates, test cases, and test plans in Jira.
- Technologies: Atlassian Confluence, Atlassian Jira, C++, Delphi, IBM DB2, MS Excel, MS PowerPoint, MS Visio, MS Visual Studio, MS Word, Samos (msg nexinsure), SAS / SAS Excel, Squirrel, XMind, XML.
Subproject Management (Traditional) / Requirements Engineering
Basler Property & Casualty Insurance AG
- Feasibility study for modernizing the agent and commission management systems and transferring the commission calculations of individual business areas to the customer's target systems.
- Leading the agent management subproject and communicating with overall project management.
- Rough estimation of effort and costs for modernizing agent management.
- Supporting overall project management in preparing decision documents and recommendations for management.
- High-level analysis of business and technical requirements as well as business processes.
- High-level analysis of future interfaces of the target system with recipients in collaboration with the architecture team.
- Coaching other subprojects regarding agent and commission rate management.
- Technologies: C++, Delphi, IBM DB2, MS Excel, MS PowerPoint, MS Project, MS Visio, MS Visual Studio, MS Word, Samos (msg nexinsure), Squirrel, XMind.
Classical Project Management / Requirements Engineering / Software Development / Quality Assurance
Basler Sachversicherungs-AG
- Replacement of the commission account management and migration to the target system.
- Developing new interfaces from the broker management system to the client's target system (corporate accounting).
- Migration of data from the old systems to the new ones.
- Project planning and ensuring adherence to goals, schedules, and budgets.
- Stakeholder management (internal and external) and communication with management.
- Conducting workshops to analyze business requirements.
- Creating technical requirements, architecture, and IT concepts.
- Supporting the business department in creating functional specifications and documenting business processes.
- Implementing interfaces from the broker management system to the target system.
- Developing an application for data migration and performing the data migration.
- Performing developer tests and technical tests and coaching for functional tests.
- Technologies: C++, Cobol, Delphi, IBM DB2, MS Excel, MS PowerPoint, MS Project, MS Word, MS Visio, MS Visual Studio, PL/1, Samos (msg nexinsure), SAP FS-CD, Subversion/SVN version control, XMind.
Software Development / Requirements Engineering / Quality Assurance / Testing
Basler Lebensversicherungs-AG
- Implementation and enhancement of broker management systems and commission management systems, as well as interfaces to dependent/consuming systems.
- Implementing functional and technical requirements, as well as technical in-code documentation.
- Creating unit tests and performing developer tests.
- Planning and conducting workshops.
- Analyzing and documenting business processes and technical requirements.
- Creating epics, requirements, and work packages.
- Creating test case templates, test cases, and test plans in Jira.
- Performing technical tests and coaching for the execution of functional tests.
- Technologies: Confluence, C++, Delphi, Git, IBM DB2, Java, Jenkins, Jira, Samos (msg nexinsure), Subversion, TortoiseGit, TortoiseSVN, SQL, Squirrel, XML.
Software Development / Requirements Engineering / Quality Assurance / Testing
Deutscher Ring Lebensversicherungs-AG / Deutscher Ring Krankenversicherung a.G.
- Development and further development of applications and modules as part of a broker and commission management system for life, health, and property lines.
- Working on IT separation projects between health and life.
- Developing applications based on business requirements in Delphi and C++.
- Technical in-code documentation and creation of unit tests.
- Planning and conducting workshops to align on functional requirements.
- Coaching in the creation of functional specifications.
- Creating IT concepts based on business discussions, as well as creating architecture concepts.
- Performing developer tests and technical tests, as well as coaching for functional tests.
- Technologies: C++, cppunit, Delphi, Doc-O-Matic, DUnit, IBM DB2, MS SQL Server, Samos, Serena Changeman Version Manager/PVCS, Subversion, Sybase PowerDesigner, TestDirector, XPlanner.
Software Development / Requirements Engineering / Quality Assurance / Documentation
Raytheon-Anschütz GmbH (im Auftrag von Consist Software Solutions GmbH)
- Developing a new generation of autopilot for maritime navigation based on Windows CE Embedded.
- Developing drivers for serial interface, Ethernet, and CAN bus (embedded).
- Developing encoders/decoders for NMEA, CAN, and Kursbus protocols.
- Developing modules to analyze incoming data from various devices (e.g., compass, ECDIS).
- Requirements analysis and module specification using Telelogic DOORS.
- Data modeling using Microtool Objectif.
- Developing automated test applications based on cppunit.
- Quality assurance using PC-Lint.
- Technical documentation using Doxygen.
- Technologies: Boost, C++, C#, CANAlyzer, cppunit, Doxygen, Microtool Objectif, MS Visual Studio, Windows CE Embedded, PC-Lint, Qt, Subversion, Telelogic DOORS.
Software Development / Requirements Engineering / Quality Assurance / Documentation
Universal Music Entertainment GmbH (im Auftrag von Consist Software Solutions GmbH)
- Developing a tool for importing artist settlement data from the host, converting, processing, and exporting to Excel.
- Implementing functional and technical requirements.
- Planning and conducting workshops.
- Analyzing functional requirements together with business contacts.
- Documenting functional requirements in the functional specification and technical requirements in the IT concept.
- Performing developer tests and technical tests, as well as coaching for functional tests.
- Creating user documentation.
- Technologies: C#, MS Word, MS Visual Studio, Windows Forms, XML.
Software Development / Quality Assurance / Documentation
COR AG (on assignment at Progressive Deutschland GmbH)
- Adapted and enhanced an online sales software to calculate life insurance rates.
- Developed an input interface for user, rate, personal data, and health questions.
- Implemented application output and pre-policy calculations.
- Integrated the COR product server / calculation core.
- Implemented functions to save, load, and display quotes, applications, and pre-policies.
- Transferred data into the core systems.
- Designed and developed a web interface for entering contract data.
- Tested calculation results.
- Created technical documentation.
- Technologies: COR Life, Eclipse, Java, JavaScript, Java Server Pages, HTML, XML, CSS, CVS.
Software Development / Quality Assurance / Documentation
General Electric Wind Energy GmbH (on assignment at Stegmann Personaldienstleistung GmbH & Co. KG)
- Enhanced and maintained a SCADA service tool for configuring and maintaining SCADA databases for wind farms.
- Implemented new requirements and fixed bugs.
- Conducted technical tests and developer tests.
- Documented changes and fixed bugs.
- Technologies: Delphi, MS SQL Server, Reportbuilder Server Edition, TMS Component Pack, Teechart Professional, VCL, Wibu Key.
Software Development / Requirements Engineering / Quality Assurance
General Electric Wind Energy GmbH (on assignment at Stegmann Personaldienstleistung GmbH & Co. KG)
- Developed a new SCADA system for monitoring wind turbines.
- Developed applications for client/server communication, a reporting system, a real-time system, and an executer for scheduled reporting.
- Developed components such as a connection manager and a login manager (WibuKey).
- Migrated the application for the East Asian market (China).
- Developed the SCADA reporting and scheduled reporting systems.
- Specified and selected development tools in collaboration with engineers.
- Documented functional and technical requirements.
- Conducted developer tests, unit tests, and technical functional tests.
- Technologies: Delphi, MS SQL Server, Reportbuilder Server Edition, TMS Component Pack, Teechart Professional, VCL, Wibu Key.
Software Development / Documentation
Aspecta Lebensversicherung AG / HDI Lebensversicherung AG
- Supported key account clients in creating custom software environments for quotes.
- Provided sample implementations and technical documentation for calculation core integration for specific rates.
- Developed and tested sample applications for calculation core integration.
- Created technical documentation of interfaces to the calculation core.
- Key accounts: Aures Finanz AG & Cie. KG, Cosmicos AG, Conceptif AG, FSS Online AG, Ino24 AG, RWS Vermögensplanung AG, Team 11 Service GmbH, Telis Finanz Vermittlung AG Germany/Austria.
- Technologies: Borland C++ Builder, C++, MS Excel, MS Visual Studio, MS Visio, MS Word, VCL, XML.
Software Development / Quality Assurance
TÜV Nord GmbH (on assignment at CS DV System Consulting)
- Enhanced the computer-based damage valuation system (MS Access based) for mobile on-site use.
- Analyzed Y2K compliance.
- Implemented change requests and fixed bugs in the existing software.
- Performed developer tests and technical tests.
- Technologies: MS Access, MS Access Developers Toolkit, MS Word.
Requirements Engineering
TÜV Nord GmbH (on behalf of CS DV System Consulting)
- Created a decision basis for migrating a dBase-based book order management system to MS Windows.
- Performed a current-state analysis of the existing application.
- Prepared a target concept for the new application.
- Analyzed business and technical requirements together with the business department.
- Developed the functional specification and the IT concept, and made redesign recommendations.
- Technologies: dBase, MS Word.
Software Development / Requirements Engineering / Quality Assurance / Documentation
HDI Direkt Service GmbH
- Developed an application to manage the entire direct sales customer base (approx. 250,000 customers).
- Logged and analyzed processes like sending information materials, quotes, and applications.
- Connected the quotation system via a DDE server/client link.
- Carried out a redesign to integrate a new quotation system in 2004.
- Implemented customer and transaction management and designed the database tables.
- Analyzed and documented business and technical requirements.
- Created business, IT, and architecture concepts.
- Planned and executed developer tests and supported business tests.
- Created user documentation.
- Technologies: Borland C++ Builder, Borland Delphi, C++, Delphi, MS Visio, MS Word, MS SQL Server, PVCS, Turbopower Essentials, VCL, XML.
Software Development / Quality Assurance / Documentation
Securitas Lebensversicherung AG
- Integrated host-calculated data as a binary file into the tariff calculation software.
- Implemented a conversion program for ASCII files to binary format.
- Developed and optimized a search module for binary data.
- Created unit tests and performed developer and technical tests.
- Prepared technical documentation.
- Technologies: Borland Pascal, Borland Paradox.
Software Development / Requirements Engineering / Quality Assurance / Documentation
Hans Schwarzkopf GmbH
- Developed HS Lizenz, a license management system for controlling and licensing.
- Implemented modules for planning, license estimation, and billing of license usage.
- Implemented actual-vs-target comparisons and interfaces to mainframe systems for data import/export.
- Developed a flexible contract module for individual partner agreements.
- Analyzed and documented business requirements.
- Produced the IT concept and carried out developer and technical tests.
- Supported business tests and fixed issues.
- Prepared user documentation and online help.
- Technologies: Basic, Crystal Reports, Formula 1 Grid Control, Help Magician Pro, MS Access, MS Visual Studio.
PC User Support
Hans Schwarzkopf GmbH
- Supported standard and custom software in PC user support.
- Technologies: IBM OS/2, Lotus Symphony, WordPerfect.
Software Development / Requirements Engineering / Quality Assurance / Documentation
Aspecta Lebensversicherung AG / HDI Lebensversicherung AG
- Development, maintenance and support of various applications for internal and external departments (e.g. Titan II quotation system, point-of-sale system).
- Development of subprojects such as company pension scheme, fund management system, pension calculator and policy management.
- Integration of the calculation core into quotation and POS systems.
- Planning and running workshops with business stakeholders.
- Creating business and IT concepts.
- Conducting developer tests and technical tests as well as supporting business tests.
- Writing in-code technical documentation and user documentation.
- Technologies: Borland C++, Borland C++ Builder, Borland Delphi, Borland Visual dBASE, MS Excel, MS SQL Server, MS Visio, MS Visual Studio, MS Word, OWL, Paradox, PVCS, Sybase Anywhere, Sybase Enterprise, VCL, XML.
Working Student (Analysis / Specification / Development / Test)
Union Deutsche Lebensmittelwerke GmbH
- Concept, specification and rollout of the Lotus Notes workgroup computing system.
- System administration and further development of existing applications (mail, address books, project database).
- Design and programming of new applications.
- Setup of remote workstations in subsidiaries and connection to the replication server.
- Technologies: Lotus Notes 2.x, Lotus Notes 3.x.
Working Student (IT User Support)
Beiersdorf AG
- Support in PC user service.
- Development of small tools, for example a fax server to send faxes via an email system.
- Technologies: Borland Pascal, dBASE, IBM OS/2, Lotus Symphony, WordPerfect, OCP Mail.
Analysis / Specification / Development / Test / Documentation
Philips Consumer Electronics GmbH
- Development of the PLASKA controlling application for analyzing stock movements, sales and inventory.
- Implementation of data import interfaces from the mainframe and input masks.
- Creation of reports at different consolidation levels.
- Technologies: Borland Pascal.
Working Student (IT User Support / Software Development)
Philips RHW GmbH
- Support in PC user service.
- Development of the RHW Personal application for personnel recording and management including host interfaces.
- Development of the ASG (Article Selection Group) application for managing semiconductor data and assigning number codes.
- Development of PCBS to record hardware configuration, installed software and hotline error reports.
- Development of FDH (Functional Test DH) for analyzing test lab results.
- Development of QDH (Quality Assurance DH) for recording and graphically evaluating technical data of transistors and sensors.
- Technologies: Borland Pascal, GEM, HP9000 BASIC, Lotus Symphony, Lotus 1-2-3, Open Access, WordPerfect.
Industry Experience
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Experienced in Insurance, Healthcare, Manufacturing, Information Technology, Energy, and Cosmetics.
Business Area Experience
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Experienced in Information Technology, Quality Assurance, Product Development, Project Management, Customer Service, and Business Intelligence.
Summary
I have extensive experience in IT project management, both in agile and traditional environments, as well as in software development. Among other things, I have led projects for electronic data exchange for statutory health insurance providers, implemented key IT solutions for insurance and financial institutions, and led cross-functional teams to ensure quality and on-time delivery. For a detailed overview of my past experience at various companies, please refer to my detailed consultant profile.
I bring solid knowledge from various industries such as healthcare, insurance, and energy. My focus is on delivering practical solutions, structured implementation, and thorough documentation, ensuring that projects meet strict legal and quality requirements and have efficient stakeholder management.
One of my strengths is communicating both with project team members and with senior management.
Skills
It Skills
Software Development
- Basic
- C++
- C#
- Delphi
- Java
Development Environments
- Embarcadero C++ Builder
- Embarcadero Delphi
- Eclipse
- Ms Visual Studio
Libraries / Frameworks
- Boost
- Cppunit / Junit / Dunit
- Qt
- Vcl
- Wcf
- Windows Forms
- Wpf
Tools
- Adonis Business Process Modeling
- Atlassian Jira
- Atlassian Confluence
- Dbeaver
- Doxygen
- Git
- Jenkins
- Microtool Objectif
- Ms Office
- Ms Project
- Ms Teams
- Ms Visio
- Pc-lint
- Pvcs
- Squirrel
- Subversion (Svn)
- Telelogic Doors
- Testdirector
- Xmind
Databases
- Ibm Db2
- Interbase
- Ms Sql Server
- Mysql
- Sybase
- Sybase Powerdesigner
Standards
- Bpmn
- Can
- Kanban
- Nmea
- Ooa / Ood / Oop
- Scrum
- Sql
- Uml
Industry Knowledge
- Automotive
- Financial Services
- Insurance
- Chemicals
- Electronics
- Energy
- Health Insurance
- Food
- Shipbuilding
- System Integrators
- Management Consulting
- Consultants
- Entertainment
Service Portfolio
Project Management (Traditional)
- Project Planning
- Project Control
- Project Monitoring
- Project Reporting
- Stakeholder Management
Project Management (Agile)
- Agile Project Management With Scrum
- Scrum Master
- Product Owner
- Agile Coach
- Planning And Conducting Daily Stand-ups, Reviews, Retrospectives, Backlog Refinements, And Sprint Plannings
Requirements Management
- Business Process Analysis
- Business Requirements Analysis
- Technical Requirements Analysis
- Creating Business Specifications And Coaching In Specification Development
- Creating It Concept Documents
- Creating Architecture Concepts
Software Development And Architecture
- Application Design
- Application Development In C++
- Application Development In C#
- Application Development In Delphi
- Agile Software Development
Quality Assurance
- Test Management
- Test Planning
- Coaching On Functional Tests
- Performing Technical Tests
- Unit Tests
- Test Automation
Languages
Statistics
Experience
Global Experience
Expertise
Profile
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