Frank Dostert-Project Manager
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Experience
Project Manager
TEAG Thüringer Energie AG
- Transition of Microsoft Azure operations to BTC AG
- Responsibility: budget of €60k
- Leadership of 5 people
- Tools: Office 365, JIRA, Confluence
Project Manager
TEAG Thüringer Energie AG
- Advisory project under Section 14a of the Energy Industry Act, IT action areas
- Responsibility: budget of €80k
- Leadership of 2 people
- Tools: Office 365
Transition Manager
BTC IT Services GmbH
- Transition of network services to the new service provider
- Migration of all network components at customer sites
- Definition and implementation of new network order items
- Responsibility: budget of €900k
- Leadership of 15 people
- Tools: Office 365, JIRA, Confluence, Teams
Project Manager
S-Markt und Mehrwert GmbH
- Implementation of Microsoft 365, including Copilot, and replacement of HCL Notes
- Responsibility: budget of €1,000k
- Leadership of 25 people
- Tools: Office 365, JIRA, Confluence, Teams
Multi-Project Manager
Endress + Hauser Infoserve GmbH & Co KG
- Management of various projects in the operations area
- SUSE Linux migration on 500 servers
- Update of the OpenText Archive Server (DMS)
- Establishment of a central Windows admin rights management (Delinea)
- Consolidation of software developer workstations to a standard
- Integration of SAP SuccessFactors interfaces with Entra ID
- Responsibility: budget of €300k
- Leadership of 30 people
- Tools: Office 365, JIRA, Confluence, Teams, Planview
Consultant
Deutsche Rückversicherung AG
- Development of an IT strategy
- Creation of an IT blueprint
- Establishment of IT portfolio management
- Development of a collaboration model between business units, back office and IT
- Tools: Office 365, VISIO
Consultant
Gasnetz Hamburg GmbH
- Establishment and implementation of a new IT portfolio and requirements management
- Tools: Office 365, JIRA, Confluence, Teams, Conceptboard
Project Manager
Labtagon GmbH
- Implementation of Matrix42 ITSM solutions according to ITIL
- Responsibility: budget of €300k
- Staff: managing 5 people
- Tools: Office 365, Teams, Matrix42
Project Manager
S-Markt und Mehrwert GmbH
- Data center migration for S-Markt und Mehrwert
- Mail (SMTP) and calendar migration from HCL Domino to Exchange
- All company applications and databases
- Setup and configuration of infrastructure, network shares
- External partner connections
- Responsibility: budget of €900k
- Staff: managing 20 people
- Tools: Office 365, JIRA, Confluence, Teams
Self-employed IT Project Manager & IT Consultant
pmxperts.de
- Project management in IT projects
- IT strategy and VAIT/DORA consulting
- AI consulting
- Responsibility: budget up to €900k
- Staff: managing up to 30 people
Project Manager VAIT/DORA
ÖRAG Rechtsschutzversicherungs AG
- Established a VAIT-compliant access management (01/2022 – 12/2022; about 100 person-days)
- Implemented a new ITSM tool (Matrix42) (05/2021 – 12/2022; about 50 person-days)
- Revised the internal control system (ICS) for risk-based IT controls (08/2021 – 12/2021; processes and interfaces with enterprise risk management; collaboration with internal audit and external auditors; about 30 person-days)
Head of IT Client/IT Portfolio Management and IT Projects
ÖRAG Rechtsschutzversicherungs AG
- Responsible for requirements management and IT projects of the ÖRAG companies, including organizing and controlling all requests into the IT organization
- Responsible for all standard applications, including SAP, SAS, and Solidus eCare, and the IT service desk (UHD) following ITIL V4
- Implemented the introduction of Matrix42
- Led strategic shift towards agile planning with Scrum and Kanban
- Developed an effective approach for handling innovation topics and their seamless integration into operations
- Led projects, including the introduction of a rolling controlling process
- Implemented regulatory requirements under VAIT / DORA, especially by setting up a VAIT-compliant access management system with related processes/tools
- Revised the internal control system (ICS) for risk-based IT controls
- Budget responsibility: €6 million
- Staff: managed up to 30 people
Head of Functional Area and eBusiness Project Manager
Gothaer Systems GmbH
- Responsible for web and integration applications, including gothaer.de
- Developed an agile organizational model to promote team autonomy and DevOps
- Implemented a new requirements management system according to the SAFe 4.0 model and introduced agile methods like Kanban in software development
- Strategically realigned web and integration development, including defining unified testing and release management processes
- Conducted requirements analysis with BPMN 2.0
- Key results:
- Simplified the user experience of Gothaer.de by adding a new customer folder feature
- Introduced a new Java environment and an open-source-based CI/CD pipeline
- Realigned IT and redefined requirements management
- Led the agile transformation of the team and recruited 13 new employees in a challenging hiring environment
- Ensured delivery capability despite resource shortages
Head of IT Applications
ÖRAG Rechtsschutzversicherungs AG
- Responsible for all IT applications of the ÖRAG companies
- Led strategic shift towards web development and unified technology base
- Developed a strategy for step-by-step migration to web interfaces and defined a unified development approach for new products
- Project lead in various initiatives
Program Manager for System Integration and Development
Itellium Systems & Services GmbH
Business Consultant
Cap Gemini E&Y Deutschland GmbH
Business Consultant
Wincor Nixdorf GmbH & Co. KG
Lead Consultant
debis Systemhaus Dienstleistungen GmbH
Dealer IT Support Staff
Nissan Motor Deutschland GmbH
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology, Insurance, Professional Services, Retail, Manufacturing, and Automotive.
Business Area Experience
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Experienced in Information Technology, Project Management, Strategy, and Product Development.
Summary
Implementation-oriented IT project manager and IT manager with extensive industry and process experience in complex IT infrastructures in the insurance sector, retail industry and energy utilities.
An agile and appreciative leader with strong social skills, team spirit and the ability to motivate in change processes.
Further development of workplace infrastructure / internal application landscape; interface management; strategy development; innovation development; ensuring SLA, audit and compliance conformity (VAIT / DORA); architecture development; team leadership; planning and controlling; AI consulting; focus on software development using agile and traditional methods; IT infrastructure renewal; ITSM with Matrix42 according to ITIL; regulation; IT governance; IT portfolio management / controlling.
Significant improvement of key metrics; optimization of essential management tools; achievement of substantial cost reductions; building strong teams.
Strategic, independent, result-oriented, resilient, open, reliable.
Skills
- Applications: Ms Office, Ms Project, Ms Visio, Signavio, Planview
- Operating Systems: Windows, Unix
- Cloud: Microsoft Azure
- Vdi: Vmware
- Servers: Unix Application Servers
- Databases: Db2
- Collaboration: Jira & Confluence, Office 365, Teams
Languages
Education
b.i.b. Bergisch Glabdbach
State-Certified Computer Scientist (Business) · Bergisch Gladbach, Germany
Sun Electric Deutschland GmbH
Wholesale and Foreign Trade Merchant (IHK) · Mettmann, Germany
Städtische Realschule
Secondary School Diploma · Mettmann, Germany
Certifications & licenses
Certified AI Consultant
Hilker Consulting
PRINCE2 Practitioner Certification
PMP Institute
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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