Frank Dostert-Project Manager
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Experience
Project Manager
TEAG Thüringer Energie AG
- Transition of Microsoft Azure operations to BTC AG
- Responsibility: budget of €60k
- Staff: leadership of 5 people
- Tools: Office 365, JIRA, Confluence
Project Manager
TEAG Thüringer Energie AG
- Consulting project on Section 14a of the German Energy Industry Act, areas of action for IT
- Responsibility: budget of €80k
- Staff: leadership of 2 people
- Tools: Office 365
Transition Manager
BTC IT Services GmbH
- Transition of network services to the new service provider
- Conversion of all network components at customer sites
- Definition and implementation of new network order items
- Responsibility: budget of €900k
- Staff: leadership of 15 people
- Tools: Office 365, JIRA, Confluence, Teams
Project Manager
S-Markt und Mehrwert GmbH
- Introduction of Microsoft 365, including Copilot and replacement of HCL Notes
- Responsibility: budget of €1000k
- Staff: leadership of 25 people
- Tools: Office 365, JIRA, Confluence, Teams
Multi-Project Manager
Endress + Hauser Infoserve GmbH & Co KG
- Leading various projects in the operations area
- SUSE Linux migration on 500 servers
- Update of the OpenText Archive Server (DMS)
- Establishment of a central Windows admin rights management system (Delinea)
- Consolidation of software developer workstations into one standard
- Interface connection of SAP SuccessFactors to Entra ID
- Responsibility: budget of €300k
- Staff: leadership of 30 people
- Tools: Office 365, JIRA, Confluence, Teams, Planview
Consultant
Deutsche Rückversicherung AG
- Development of an IT strategy
- Creation of an IT development plan
- Development of an IT portfolio management
- Development of a collaboration model between business units, BO and IT
- Tools: Office 365, VISIO
Consultant
Gasnetz Hamburg GmbH
- Development and implementation of a new IT portfolio and requirements management
- Tools: Office 365, JIRA, Confluence, Teams, Conceptboard
Project Manager
Labtagon GmbH
- Implementation of Matrix42 ITSM solutions according to ITIL
- Responsibility: budget of €300k
- Personnel: leading 5 people
- Tools: Office 365, Teams, Matrix42
Project Manager
S-Markt und Mehrwert GmbH
- Data center migration for S-Markt und Mehrwert
- Mail (SMTP) and calendar migration from HCL Domino to Exchange
- All application systems and databases of the company
- Setup and configuration of the infrastructure, network shares
- External connections of partners
- Responsibility: budget of €900k
- Personnel: leading 20 people
- Tools: Office 365, JIRA, Confluence, Teams
Freelance IT Project Manager & IT Consultant
pmxperts.de
- Project management in IT projects
- IT strategy and VAIT/DORA consulting
- AI consulting
- Responsibility: budget up to €900k
- Personnel: leading up to 30 people
Project Manager VAIT/DORA
ÖRAG Rechtsschutzversicherungs AG
- Establishment of a VAIT-compliant authorization management (01/2022 – 12/2022; scope approx. 100 person-days)
- Introduction of a new ITSM tool (Matrix42) (05/2021 – 12/2022; scope approx. 50 person-days)
- Revision of the internal control system (ICS) for risk-based IT controls (08/2021 – 12/2021; procedures and interfaces to enterprise risk management; cooperation with internal audit and external auditors; scope approx. 30 person-days)
Head of IT Customer / IT Portfolio Management and IT Projects
ÖRAG Rechtsschutzversicherungs AG
- Responsibility for requirements management and IT projects of the ÖRAG companies, including organization and steering of all requirements into the IT organization
- Responsible for all standard applications, including SAP, SAS and Solidus eCare, and the IT service desk (UHD) according to ITIL V4
- Implementation of Matrix42 introduction
- Strategic realignment toward agile planning with Scrum and Kanban
- Development of an effective approach for handling innovation topics and integrating them smoothly into day-to-day operations
- Leading projects, including the introduction of a rolling controlling process
- Implementation of regulatory requirements according to VAIT / DORA, especially building a VAIT-compliant authorization management with the related process / tool
- Revision of the internal control system (ICS) for risk-based IT controls
- Responsibility: budget €6 million
- Staff: leading up to 30 people
Head of Functional Area and Project Manager eBusiness
Gothaer Systems GmbH
- Responsible for web and integration applications, including gothaer.de
- Development of an agile organization model to promote team autonomy and DevOps
- Implementation of a new requirements management according to the SAFe 4.0 model and introduction of agile methods such as Kanban in software development
- Strategic realignment of web and integration development, including definition of unified test and release management processes
- Requirements analysis with BPMN 2.0
- Key results:
- Simplification of the user experience on Gothaer.de by adding a new customer folder
- Introduction of a new Java operation and a CI/CD pipeline based on open source
- Realignment of IT and redefinition of requirements management
- Agile transformation of the team and hiring of 13 new employees in a difficult recruiting environment
- Ensuring delivery capability despite resource shortages
Head of IT Applications
ÖRAG Rechtsschutzversicherungs AG
- Responsibility for all IT applications of the ÖRAG companies
- Strategic realignment toward web development and standardization of the technology base
- Development of a strategy for the step-by-step migration to web dialogs and definition of a unified development approach for new products
- Project management in various projects
Program Manager System Integration and Development
Itellium Systems & Services GmbH
Manager eBusiness
Business Consultant
Cap Gemini E&Y Deutschland GmbH
Senior Consultant
Business Consultant
Wincor Nixdorf GmbH & Co. KG
Senior Consultant
Lead Consultant
debis Systemhaus Dienstleistungen GmbH
Consultant
Dealer IT Support Staff
Nissan Motor Deutschland GmbH
IT Support
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology, Insurance, Professional Services, Retail, Manufacturing, and Automotive.
Business Area Experience
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Experienced in Information Technology, Project Management, Strategy, Product Development, and Operations.
Summary
Implementation-focused IT project manager and IT manager with broad industry and process experience in complex IT infrastructures in the insurance sector, retail, and utility companies.
Agile and appreciative leader with strong social skills, team spirit, and the ability to motivate people in change processes.
Further development of workplace infrastructure / internal application landscape; interface management; strategy development; innovation development; ensuring SLA, audit, and compliance conformity (VAIT / DORA); architecture development; employee leadership; planning and controlling; AI consulting; focus on software development with agile and classic methods; IT infrastructure renewal; ITSM with Matrix42 based on ITIL; regulation; IT governance; IT portfolio management / control.
Significant improvement of key metrics; optimization of important management tools; realization of major cost reductions; building strong teams.
Strategic, independent, results-driven, resilient, open, reliable.
Skills
- Applications: Ms Office, Ms Project, Ms Visio, Signavio, Planview
- Operating Systems: Windows, Unix
- Cloud: Microsoft Azure
- Vdi: Vmware
- Servers: Unix Application Servers
- Databases: Db2
- Collaboration: Jira & Confluence, Office 365, Teams
Languages
Education
b.i.b. Bergisch Glabdbach
State-certified IT specialist (business) · Bergisch Gladbach, Germany
Sun Electric Deutschland GmbH
Wholesale and foreign trade clerk (IHK) · Mettmann, Germany
Städtische Realschule
Secondary school leaving certificate · Mettmann, Germany
Certifications & licenses
Certified AI Consultant
Hilker Consulting
PRINCE2 Practitioner Certification
PMP Institut
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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