Ramy Saad-Senior IT Project Manager – Transformation, Integration & Rollout
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Experience
Integration Manager
Produktion und Logistik
Senior IT Integration Manager for an international transformation program, focusing on IT integration, data migration, stakeholder management, dependency steering, governance and management reporting.
Bullet points
- Steering IT integration and transformation activities in an international enterprise environment
- Coordination between business, IT, specialist departments and external service providers
- Planning and tracking roadmaps, milestones, dependencies and risks
- Preparing status reports, decision papers and management updates
Project Lead Rollout AI Tools
Chemical industry client
- Project lead for the rollout of AI tools.
- Rollout of M365 Copilot, available for individual users on demand.
- Rollout of an internally developed AI chatbot company-wide for all employees.
- Project lead for two additional internal AI-based bots for use cases such as translation of quarterly, half-year and annual financial reports and a chatbot for answering investor relations questions.
- Project lead for evaluating automated AI-based meeting transcription using Microsoft Teams Live Transcript in combination with M365 Copilot or an internal AI chatbot and the tool Bliro.
- Providing technical advice on AI platform selection and integration (Copilot, OpenAI, Microsoft Translator).
- Coordination of a cross-functional project team (workplace, communications, identity, network, architecture, training, data protection team and development).
- Capturing and prioritising business use cases for internal chatbot development.
- Creating user stories in Jira and maintaining the product backlog in coordination with developers and business teams.
- Switching all Windows devices to M365 Monthly Channel as a prerequisite for M365 Copilot.
- Planning and coordinating migrations.
- Ordering external support.
Project Coordinator / Cutover Manager Environment Renewal (Telecommunication)
Mobilfunk
- Project coordinator and cutover manager for environment renewal.
- Overall project: migration of the current on-prem Teradata data warehouse to an Oracle Cloud Infrastructure.
- Project coordination of two involved application environments.
- Defining and coordinating the setup and architecture of new infrastructure for DEV, TST and PRD environments for two application landscapes.
- Upgrading server operating systems from AIX and Sun Solaris to Oracle Linux.
- Discussing architecture, required licences and consulting work for the new SAS environment with the vendor.
- Coordinating development teams and vendors to adapt software from AIX/Sun Solaris to Oracle Linux.
- Planning the acceptance test strategy with financial business departments and technical users.
- Planning go-live and cutover.
- Preparing and maintaining project plans and management presentations.
Technical Sub-Project Lead M&A Workplace Stream / PMO
Chemical industry client
- Technical sub-project lead for the workplace sub-stream of an international M&A project, including the cutover of the mailing system (MS Exchange), file/directory switch from one tenant to another, and preparation for the use of the new company-wide telephone system (50% workload).
- PMO of the IT operational workstream (50% workload).
- Scope: 6 new sites, several warehouses and 550 people.
- Analysing the need for new hardware and software.
- Ordering workplace hardware and software.
- Aligning technical migration architecture and processes.
- Aligning the final technical architecture (e.g. for software distribution and network type).
- Organising the migration of personal files from the old to the new environment.
- Organising field support for the BAU phase.
- Organising password distribution and reset procedures during the project phase.
- Preparing starter pack documentation to use the virtual workplace as a temporary solution.
- Preparing and maintaining the project plan and status reports for the workplace stream.
- Planning the decommissioning of old hardware.
Technical Project Lead New Office (Germany)
Chemical industry client
- Technical project lead for setting up a new office in Germany.
- Coordination with supplier, landlord and contract partners.
- Ordering external support.
- Organising contract changes with the supplier.
- Preparing fallback plans and alternatives.
- Ordering hardware and preparing new VDIs and laptops, including all accounts and phone solutions for new employees.
- Planning and tracking technical implementation.
Project Lead Technical Office Move (Poland)
Chemical industry client
- Project lead for technical office move in Poland.
- Alignment with supplier, landlord and contract partners.
- Ordering external support.
- Organising contract changes with supplier.
- Organising switchover and cutover day from technical point of view.
- Preparing fallback plans and alternatives.
- Ordering hardware.
Project Lead Chromeleon Serverfarm Renewal
Chemical industry client
- Project lead for Chromeleon serverfarm renewal.
- Project initiation, including requirements, high-level plan and budget approval.
- Project setup.
- Ordering external support.
- Ordering hardware.
- Aligning technical architecture with technical operations teams and business.
- Planning and coordinating migrations.
- Managing highlight project installations with Thermo Fisher Chromeleon in a lab in Germany.
- Decommissioning old hardware.
Project Lead IPANEMA Rollout (Hybrid WAN)
Chemical industry client
- Project lead for IPANEMA rollout to over 80 sites worldwide (more than 90 global sites in scope).
- Main goal: implement new routing devices for intelligent routing rules between different sites and clients (hybrid WAN).
- Implementing internet routing to zScaler proxy services.
- Implementing routing to Microsoft Azure backup services.
- Managing hardware rollout.
- Vendor and supplier coordination.
- Managing dependencies to other complex network projects.
- Aligning technical architecture with vendor and technical operations teams.
- Planning migration steps and cutover.
- Planning and coordinating migrations.
- Decommissioning old and unused hardware and software.
Project Lead Entrust Identity Guard Upgrade
Chemical industry client
- Project lead for Entrust Identity Guard upgrade.
- Project initiation, including requirements, high-level plan and budget approval.
- Project setup.
- Ordering external support.
- Ordering hardware.
- Planning and coordinating migrations.
- Decommissioning old hardware.
Technical Coordinator Data Centre Consolidation (non-SAP Applications)
Chemical industry client
- Technical coordination for moving non-SAP applications to a new central data centre.
- Managing more than 350 applications across global decentral data centres and users.
- Main goal: migrate all applications to new infrastructure in a central data centre.
- Renewal of operating system and database system to MS Windows 2016 and MS SQL Server 2016.
- Evaluating switch from Oracle databases to MS SQL database systems.
- Organising project kickoff.
- Analysing all applications and aligning architecture for new setup.
- Planning migration steps and cutover.
- Ordering hardware.
- Preparing firewall communications.
- Planning and coordinating migrations and cutovers.
- Decommissioning old hardware.
Coordinator Business Unit Migration Windows 7 to Windows 10 (Telecommunication)
Mobilfunk
- Coordination of business unit migration from Windows 7 to Windows 10.
- Requirements analysis for BI business unit.
- Implementation of temporary workarounds.
- Clarifications with technical departments.
- Clarifications with security department.
- Communication and planning of migration activities (Windows drives move, ordering new firewall and NAT requests).
- Test coordination from end-user point of view.
Project Lead KD Integration Projects BIIP and Connectivity
Mobilfunk
- Project lead of BIIP (BI Integration Layer Project).
- Project lead for access topics into datacentre Berlin and connectivity between DC Ratingen/Berlin and VDI/laptop access to backend.
Agile Transformation Lead BICC
Vodafone GmbH
- Leading agile transformation of the BICC department.
- Organising standard trainings on agile ways of working (Scrum, Kanban).
- Implementing tools to support agile work (Jira plugins for project planning, project management templates, digital Kanban boards).
- Setting up agile working areas.
- Planning and supporting Agile Day (kick-off day for agile work in BICC).
Project Lead / Scrum Master HoHo (Household Match)
Mobilfunk
- Project lead and Scrum Master for the Household Match (HoHo) project.
- Organising agile standard meetings (daily, retrospective, planning, review).
- Setting up digital agile tools (Kanban board, digital retrospective tools).
- Supporting the project team in learning and applying agile work in Scrum and Kanban.
Technical Project Lead VAP (Value Add Programme)
Mobilfunk
- Technical project lead for the Value Add Programme.
- Initial setup of a new analytical environment (Hadoop, Aster, RStudio, SAS, Clintview).
- Implementation of prototypes (e.g. Household Match, Network KPIs, Social Network Analysis).
- Decommissioning of old tools.
- Defining RACI matrix with operations team.
- Ordering software deliveries and vendor support.
Project Lead Hardware Renewal laura2 Server (BICC)
Mobilfunk
- Project lead for the hardware renewal of the laura2 server, one of the central BICC servers.
- Initial project setup.
- Ordering vendor support and infrastructure.
- Defining requirements.
- Requesting and coordinating the project team.
- Planning hardware setup, tool installation, firewall communication, script adjustments for several user departments, and testing.
- Aligning responsibilities and documentation.
- Decommissioning old hardware.
Technical Project Lead Arcor Integration – Infrastructure and CPCOM
Mobilfunk
- Technical project lead during the Arcor integration for infrastructure and CPCOM (central product catalogue and order management).
- Defining requirements for new hardware and ordering hardware from the datacenter.
- Coordinating software deliveries with vendors.
- Aligning new processes.
- Planning datacenter moves.
- Planning new access options between the Arcor network and the Vodafone network.
- Aligning release cycles between Arcor and Vodafone.
- Setting up integration test environments for Arcor and Vodafone release test and production environments.
- Moving operational applications to other departments and vendors (managed services).
- Defining SLAs from an operational point of view and supporting AD&M contract discussions.
- Coordinating deployment activities and several new applications and modules.
Technical Project Lead AD&M (Application Development and Maintenance)
Mobilfunk
- Technical project lead for the AD&M project.
- Splitting application environments into development/test and pre-production/production.
- Setting up a new network segment (DMZ) for use by the AD&M main vendor (EDS/HP).
- Managing server moves of 120 physical and virtual servers into the new DMZ.
- Implementing new access options to switch from Vodafone desktops to EDS desktops (asset management).
Project Manager Security Layer TI Production
Vodafone GmbH
- Project management for implementing a security layer in TI production.
- Setting up the project PMO.
- Initial setup of a project team with more than 40 team members.
- Defining requirements and scope for more than 180 affected TI applications.
- Budget controlling.
- Ordering software from different vendors.
- Aligning the architecture.
- Implementing new digital support processes.
- Setting up the software, infrastructure, and processes of SSGD (Sun Secure Global Desktop).
- Managing testing and implementation.
- Coordinating TÜV Rheinland testing and certification of the secure production environment.
Migration Planner TI Production
Vodafone GmbH
- Creating migration strategies for KIAS and DWH release implementation and cutover planning.
- Establishing main KIAS releases and minor interim releases.
- Coordinating downtimes and cutover for release migrations and infrastructure projects.
- Communicating migration progress and risks to management during cutover.
- Initial setup of the operational change management team.
- Initial setup of the operational release management team.
- Creating war room concepts and standard planning concepts.
- Migration planning and rollout planning of ePOS.
Administrator and Release Manager zMRDB
IT Systemhaus Mobilfunk
- Administration and release management of zMRDB (central Master Routing Database).
- Setting up development and test environments for the zMRDB project (version and release management, delta builds, database administration, software delivery).
- Writing shell scripts and tools for administration and test automation of zMRDB.
- Setting up the initial production environment of zMRDB in Munich.
- Training the operational team in Munich.
- Providing test support for contact persons at German mobile companies.
System Administrator and Release Manager
Various clients (e-plus, T-Mobile, Primacom, Multilink Genf, BEN NL, Ericsson Poland, Signal-Iduna)
- System administration and release management for multiple telecommunications clients.
- Setup of development environments.
- Automation of individual unit test environments for developers.
- Version management and merging of different development trees.
- 2nd and 3rd level support of operations teams.
- Creating system documentation.
- Training project teams in using Unix, ClearCase and other tools.
- Version upgrades of Unix, Oracle, ClearCase and Clarify systems.
- Database schema maintenance with ERWIN.
- Creating delta deliveries and full deliveries.
Industry Experience
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Experienced in Telecommunication, Chemical, Information Technology, Transportation, and Manufacturing.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Project Management, Operations, and Business Intelligence.
Summary
- I have been working as an IT consultant for more than 25 years. In the first years, I was responsible for technical systems and for creating the system build and delivery.
- Since 2003, I have been working in coordination roles as a migration planner (downtime coordination / cutover manager), preparing migration concepts and setting up operational change and release management. I planned the different environments (PreProd and Prod) and was the technical project lead for several infrastructure and software projects.
- I worked in BICC for 6 years as a project manager and supported the department with organisational topics. As main project manager of the CTE bucket, the focus of my projects was infrastructure and overall topics like VAP, BIIP, setting up PMO and the agile transformation of BICC (Scrum, Kanban).
- In the meantime, I was the technical (sub-)project manager for several application projects to migrate them to new virtual servers on-prem or to a new IT service provider (chemical industry).
- One of my last bigger projects was as project manager for implementing Ipanema services (network routing topic) to enable 90 different sites with a dedicated internet line and additional VPN tunnels to different services, and to enable a Hybrid WAN concept.
- In one of my last projects, I was the sub-project lead for all workplace topics in an M&A (mergers and acquisitions) environment and also supported the project as PMO.
- My last project was a data center move from an on-prem environment to a new Oracle Cloud Infrastructure, including OS switch and architectural changes.
- My current project is a company-wide implementation of M365 Copilot, the rollout of internally developed AI tools (chatbot, translation bot), and the evaluation of transcription solutions such as Microsoft Teams Live Transcript with Copilot and Bliro.
Skills
- Technical Project Lead For Integration Of Software And Infrastructure Projects
- Know-How In Ai Tool Rollout And Outsourced Development
- Lead Ai-Driven Workplace Enablement Projects
- Support Ai Tool Migration In Integration Planning For Several Processes
- Organisational Knowledge And Planning Support For Kias/Dwh Topics
- Main Offshore Setup Migrations
- Over 17 Years Of Experience In Telecommunication Topics
- Release Team Lead Management
- Server And Environment Network Upgrades
- Split Components
- Knowledge Of Project Operations Management
- Technical Background And Know-How
- Security Projects
- Agile Working Projects (Scrum/Kanban)
- Integration Projects
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