Juliane W.-Project & Change Manager Organizational Transformation

Check rate
Experience
Senior Change Manager - IT Transformation
HDI Versicherungen AG
Digital Transformation - Data Center Closing HG & HGS
Industry: Insurance (>20.000 employees global)
- Led, created, and coordinated change management and communication activities end to end
- Ensured transparent, targeted, and continuous communication across digital and in-person channels
- Designed and delivered sustainable engagement and enablement analysis and target-group-specific formats
- Built and maintained global change networks, key-user communities, and multiplier structures
- Measured change impact through KPIs and continuously optimized adoption activities
- Collaborated closely with internal and external stakeholders and adjacent project teams
- Maintained documentation and tracked change activities
- Created and implemented communication materials
- Coached leaders and key stakeholders to strengthen a resilient and future-ready change culture
University Lecturer
Hochschule Fresenius (UAS)
"Managing Transformation & Change" (SoSe 2025)
Target Group: International Management Students (3. & 4. Master semester)
- Designed engaging and structured learning content
- Delivered academic courses and seminars (on-site)
- Created and evaluated exams, including grading and exam review sessions
Received top-tier course evaluation results in SoSe 2025, placing the course among the highest-rated at Hochschule Fresenius.
Project & Change Manager Organizational Transformation
Danone Deutschland GmbH
Agile Transformation – DACH Region (scope: DACH, all brands)
Industry: FMCG (approx. 2.000 employees DACH / approx. 100.000 employees global)
- Partnered with the PMO and Stream Leads to drive agile transformation across the DACH region and provide strategic advice from a Change Management perspective
- Responsible for the “Systems, Processes & New Ways of Working” pillar
- Managed, optimized, and rolled out training and enablement initiatives
- Designed and facilitated workshops on change strategy, impact analysis, stakeholder engagement, resistance management, kick-offs, and retrospectives
- Provided strategic advice and an action plan to embed the transformation in the corporate culture, boost adoption, and accelerate delivery across brands
Senior Organizational Change Management Consultant/Coach
Septodont GmbH
Digital Transformation - Strategy for Rollout of Salesforce Maps for Field Service
Industry: Medical Technology (10+ employees DE / 2.400 employees global)
- Created a communication plan and key messages
- Coached the CEO 1:1 on handling resistance and leading through change
Human-Centered Change Senior Salesforce Consultant
AAK AB
Digital Transformation - Global Rollout of Salesforce Sales Cloud
Industry: Food Manufacturing (4.000+ employees global)
- Partnered with global program leadership and closely collaborated with the Salesforce IT team to plan and execute a human-centered Salesforce rollout across multiple countries with more than 500 end users
- Developed the overall change strategy, communication plans, materials, and training concept (Train-the-Trainer)
- Conducted impact analysis and stakeholder assessments, and developed engagement plans to activate leaders and address adoption barriers
- Coached and supported the internal project manager on change management activities, ensuring alignment with IT and business objectives
- Advised on actions to embed new ways of working into the corporate culture, driving adoption and improving efficiency across regions
Senior Salesforce Consultant
Deutsche Telekom AG
Digital Transformation - Salesforce Process Optimization
Industry: Telecommunications (75.000 employees DE / 120.000+ global empl.)
- Served as advisor to the internal project team for a role-out strategy to harmonizing existing systems/surfaces for the sales & service team
- Challenged and refined the existing change story, shaping a clear vision for adoption
- Feedback and redefined the communication plan and content with milestones and actionable steps
- Conducted org. readiness assessments using qualitative (interviews) and quantitative (surveys) methods
- Developed evidence-based action plans based on assessment outcomes and presented findings to the SteerCo to guide leadership decisions and achieve measurable results
- Embedded recommendations into the rollout strategy to ensure adoption, alignment, and sustainable change
Organizational Change Management Consultant D365
KaRo Kanal- und Rohrreinigungsmaschinen GmbH
Digital Transformation, M&A - Implementation of MS Dynamics / D365
Industry: Technology (50+ employees DE)
- Served as the Organizational Change Manager for the introduction of Microsoft Dynamics D365 ERP in a German company recently acquired by a private equity firm (Heiko Companies, USA)
- Developed and executed the change management strategy based on PROSCI, including resistance management, communication plans, and training concepts
- Mentored, created and reviewed communication materials, to ensure clear messaging and engagement across the organization and towards customers
- Cooperated closely with IT implementation consultants to align system rollout with people and organizational needs (e.g. training & enablement, communications, reinforcement activities)
- Managed international reporting to the private equity company (CIO & Director of OCM), ensuring transparency and timely updates on adoption, risks, issues and project progress
Senior Organizational Change Management Consultant & Teamlead
Blue Apes Consulting GmbH / Sub-Company of FK Solution Design GmbH
- Digitalization: Led change management initiatives for Salesforce implementation and development, aligning technology with people and culture
- Transformation: Delivered strategic consulting on Change Management for D365 rollout, focusing on organizational readiness, stakeholder engagement, communication, training and reinforcement
- Restructuring / Relocation: Provided HR and OCM support during reorganization connected to a relocation, ensuring smooth transitions, work-council agreements, legal compliance and employee alignment
- HR Process Optimization: Acted as Senior HR Manager, driving process optimization incl. payroll outsourcing, team restructuring, and strategic advice to improve corporate culture that supports business growth
- Coaching: Facilitated executive coaching and workshops on leadership, communication, and transformation, tailored to individual and teams
Interim HR Manager DACH
Landal GreenParks GmbH
HR Leadership, Restructuring & HR Process Optimization
Industry: Hospitality (500+ employees DE, 3.000 employees global)
- Served as Interim HR Manager for the DACH region, acting as strategic business partner to all leaders and reporting to the local CEO and international Head of HR (NL)
- Reorganized the HR team and led HR operations, including payroll management
- Outsourced payroll processes to optimize efficiency and compliance
- Collaborated closely with the works council and agreed on a new collective labor agreement
- Contributed to the crisis project team, providing HR expertise, change management advise and strategic guidance to support business continuity
Interim HR Operations Manager DACH & Organizational Change Consultant
Hologic Deutschland GmbH
HR Leadership, Restructuring/ Relocation, Work-Council Negotiations
Industry: Medical Technology Industry (150+ empl. DE)
- Served as Interim HR Operations Manager, leading the HR Administration Specialist and reporting to the Head of HR EMEA (UK)
- Managed the reorganization and relocation of three entities into a single new site, overseeing all HR administration, contracts, and severance agreements for impacted employees
- Orchestrated all interactions with the works council, including termination agreements, social plan and agreement of interests, in close cooperation with managing director and legal advisors
- Conducted termination conversations and coached leaders on their behavior and communication during organizational change to ensure smooth adoption
- Created communication materials to inform and guide employees throughout the restructuring process
- Managed HR operations DACH while acting as a strategic business partner to leaders and the local CEO
IT Multi-Project Management Consultant
Persistent Systems Germany GmbH
IT Project Management
Industry: IT Consulting (24.000 global employees)
- Served as an IT Multi-Project Management Consultant, overseeing Salesforce implementation, software development, and strategic stakeholder management to support business development
- Coordinated and coached IT resources (Business Analyst, System Architect, Developer) and cross-functional teams, including teams based in India
- Managed and reported budgets, tracked KPIs, and ensured timely delivery across multiple projects for all stakeholders
Senior Consultant
FK Solution Design GmbH
- Project Management: Led the implementation and development of Salesforce, driving digital transformation and process efficiency
- Organizational Change Management: Managed restructuring initiatives and supported cultural and operational change during digital transformation
- HR Interim Management: Provided senior HR leadership, optimized HR processes, and supported employee development across departments
- Executive Coaching & Workshops: Facilitated leadership, communication, and teamwork workshops; provided executive coaching to support strategic alignment and team performance
Country Manager DACH
ACTIC Fitness GmbH
Scope: DACH · 26 gyms · 350 employees · 13 direct reports · 25.000 customers · 7.5 M€
- General Business Management: Oversaw all business operations, including legal matters, P&L responsibility, and market representation; worked closely with national and international leadership teams
- People & Culture: Served as a senior HR advisor; developed and implemented HR and change management strategies; led leadership development and learning initiatives
- Finance & Controlling: Conducted monthly financial reviews; coordinated with external consultants and tax authorities, especially during the COVID-19 crisis and audits
- Marketing & Sales: Co-developed and delivered campaign strategies; analyzed and reported on sales performance and KPIs
- Operations: Improved operational workflows and processes; managed licenses, digitalization projects, and budgets
- Product & Service: Directed product offerings and customer experience strategies; developed pricing models and new business concepts (e.g., personal training, outdoor, digital services)
- Establishment & Development: Managed the portfolio and lease agreements; led contract negotiations and stakeholder relations
Teamlead Finance Support & Customer Service
ACTIC Fitness GmbH
- Management & Controlling: Led stakeholder relations, external partnerships, and budget oversight; managed bad debt and commercial processes
- Customer Experience: Analyzed Net Promoter Score (NPS) and implemented action plans; advised on sensitive B2C communications and special cases
- Process Optimization: Standardized B2C communication guidelines; improved coordination with finance and external partners; led digital transformation initiatives
- Leadership: Managed a team of five customer service staff, one office manager, and one finance support manager; coached team members and restructured roles to improve performance and culture
- General Business Operations: Coordinated with Actic Group departments to optimize processes; served as liaison for finance and IT (Sweden); handled office matters and landlord relations
- Crisis Management: Analyzed and applied COVID regulations, administrative requirements, and government support packages in Germany and Austria; collaborated with finance, legal, tax officers, and the CFO
HR Manager DACH
ACTIC Fitness GmbH
- HR Business Partnering: Served as the key HR contact for managers and leaders across the DACH region, providing strategic guidance on all people-related matters, including labor law
- HR Controlling: Managed HR systems and KPI reporting to the international management board
- Project & Change Management: Led national and group-level change initiatives, including developing and implementing new regulations, digitalization efforts, process optimization and outsourcing, and behavioral change projects (e.g., new company values)
- Learning & Development: Designed and delivered learning and development programs, including individual and team coaching, leadership workshops, DISC analyses, conflict management, and employee surveys; co-created and led the local rollout of the Actic Academy (LMS)
- Event Management: Organized, planned, and facilitated the annual leadership days
- Recruitment: Led recruitment strategy, process design, and software implementation
- Administration: Led all HR office responsibilities, with 1 direct report for administration and payroll
HR Manager Germany
EAT HAPPY GROUP / FCF Holding GmbH
- HR Business Partnering: Acted as HR Business Partner, advising leadership and employees on all people-related actions and projects
- Process Optimization: Designed and implemented new HR processes and organizational structures during the company's growth phase as a start-up
- Talent Management: Took full responsibility for recruitment activities, including active sourcing, event management, team building, and employee development initiatives and succession planning
- Administration: Managed HR administration across the entire employee lifecycle—from onboarding to offboarding, including handling legal cases and overseeing payroll for Eat Happy GmbH (ca. 100 empl.)
- Employer Branding: Led employer branding efforts through social media, website content, and strategic partnerships
- Leadership: Supervised and mentored HR team and trainees
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Sport, Professional Services, Food and Beverage, Banking and Finance, Insurance, and Information Technology.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Project Management, Human Resources, Marketing, Finance, Customer Service, and Product Development.
Summary
I am an Interim Manager and Consultant specializing in Organizational Change Management, with over 10 years of experience in HR and business transformation. I help organizations successfully navigate complex transformations, focusing on the human side of change and the sustainable adoption of new ways of working.
My expertise lies in international IT and HR transformations, digital workplace implementations, and enterprise-wide change programs. I combine strategic thinking with hands-on execution, covering the full change lifecycle – from change impact assessments and organizational readiness to stakeholder engagement, change communication, leadership enablement, training, and adoption.
As a Prosci® Certified Change Practitioner, I apply proven methodologies, including the ADKAR® model, to develop tailored change strategies and translate them into practical, impactful solutions. I facilitate workshops, empower leaders and employees, and build the capabilities organizations need to make change successful.
My project experience includes international transformation initiatives for organizations such as HDI, Deutsche Telekom, Danone, AAK, and Hologic. In my current engagement, I support a global IT transformation program impacting approximately 20,000 employees.
My mission is to turn transformation strategies into sustainable results by creating clarity, engaging people, enabling leaders, and embedding new ways of working across organizations.
I bring a structured, hands-on, and human-centered approach to the intersection of Business, HR, and IT – helping organizations move from transformation plans to real adoption and lasting impact.
Skills
- Organizational Change Management
- It Transformation
- Hr Transformation
- Digital Transformation
- Change Strategy & Execution
- Organizational Readiness & Change Impact Assessment
- Stakeholder Management & Engagement
- Change Communication
- Leadership Alignment & Enablement
- Employee Engagement & Adoption
- Training & Enablement Strategies
- Prosci® Methodology & Adkar® Model
- Workshop Design & Facilitation
- Transformation Roadmaps & Change Plans
- Change Impact Analysis
- Resistance Management
- Agile Transformation
- Ai Transformation
- Digital Workplace Transformation
- Microsoft 365 & Windows 365 Adoption
- Cross-Functional & International Program Management
- Human-Centered Change Management
- Organizational Development
Languages
Education
University Udayana (UNUD)
International Business · Badung Regency, Indonesia
Hochschule Koblenz (UAS)
Master of Science · Business Management - International Business & Marketing · Koblenz, Germany
Hochschule Koblenz (UAS)
Bachelor of Science · Business Administration · Koblenz, Germany
Certifications & licenses
Female Leadership Core Programm
Ten More In GmbH
Maxpert GmbH
Tiba Managementberatung GmbH
scrum.org
the Council of Six Sigma
Personal Coach & Business Coach
Fernakademie für Erwachsenenbildung Hamburg
Coaching/VPA PPA Certification (DISC)
Thomas International
Payroll Specialist
IHK Hannover
IHK Köln
Leaders of AI
Statistics
Experience
Global experience
Expertise
Qualifications
Frequently asked questions
Have questions? Find more information here.
Juliane is based in Cologne, Germany and can operate in on-site, hybrid, and remote work models.
Juliane speaks the following languages: German (Native), English (Advanced).
Juliane has at least 11 years of experience. During this time, Juliane has worked in at least 16 different roles and for 14 different companies. The average length of individual experience is 1 year and 8 months. Note that Juliane may not have shared all experience and actually has more experience.
Based on recent experience, Juliane would be well-suited for roles such as: Senior Change Manager - IT Transformation, University Lecturer, Project & Change Manager Organizational Transformation.
Juliane's most recent position is Senior Change Manager - IT Transformation at HDI Versicherungen AG.
In recent years, Juliane has worked for HDI Versicherungen AG, Hochschule Fresenius (UAS), Danone Deutschland GmbH, Septodont GmbH, and AAK AB.
Juliane is most experienced in industries like Sport, Professional Services, and Food and Beverage. Juliane also has some experience in Retail, Banking and Finance, and Insurance.
Juliane is most experienced in business areas like Human Resources, Project Management, and Marketing. Juliane also has some experience in Finance, Customer Service, and Product Development.
Juliane has recently worked in industries like Sport, Professional Services, and Banking and Finance.
Juliane has recently worked in business areas like Project Management, Human Resources, and Finance.
Juliane holds a Master in International Business from University Udayana (UNUD), a Master in Business Management - International Business & Marketing from Hochschule Koblenz (UAS) and a Bachelor in Business Administration from Hochschule Koblenz (UAS).
Juliane has 10 certificates. Among them, these include: Female Leadership Core Programm, PRINCE2®, and PROSCI® Change Management Practitioner.
Juliane will be available full-time from January 2027.
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Calculated based on our freelancers’ daily rates as of 15 Nov 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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