Harriet Lemcke-Senior Consultant Digitalization, Change and Collaboration

• supporting change in all business areas: planning and implementing change measures and enabling change contacts
• expanding the network structures built during the M365 implementation project
• designing and running workshops for executives

• stakeholder management in the implementation and use of M365 tools
• community building
• planning and organizing online and in-person events with business area contacts and learning partners to promote dialogue
• involving and empowering leaders in change management and communication
• planning and executing communication campaigns

• Analysis and needs assessment
• Creating the change architecture and communication concept
• Communication strategy and designing measures and channels for internal communications as a process
• Setting up and managing a change agent community (> 500 employees)
• Designing, creating, and delivering training measures and materials for employee enablement
• Planning and facilitating leadership workshops and large conferences with up to 1,000 participants
• Designing, consulting, and project management for media production
• Steering and operational execution of all internal project communications during the project timeline
• Writing editorial content (articles, brochures, scripts for audio and video production)
• Reporting to sponsors and stakeholder management

• Supporting management in implementing a new strategy and the associated cultural change
• Advising management and project teams on various change initiatives and process digitalizations
• Shaping the change management process regarding users' technical enablement (workshops, information campaigns, designing and implementing learning content, creating video tutorials)
• Coordinating and ensuring change measures aligned with the organization's culture(s)
• Supporting management in internal change communication (developing communication strategies and engagement formats, creating and implementing rollout plans, coordinating defined communication channels)
• Preparing, introducing, and implementing change management measures
• Collaborating closely with external service providers and business units
• Stakeholder management

Change projects:

• Repositioning the IT subsidiary as an internal enabler for digitalization
• Group-wide transformation of the office and collaboration landscape from on-premise to M365
• Implementation of an SAP GRC system
• Implementation of SAP Ariba Guided Buying for indirect procurement
• Migration of the telephony landscape to Skype for Business
• Implementation of a travel management system and an expense management system
• Implementation of a social intranet with Confluence integration
• Implementation of a reporting system for financial key figures
• Implementation of a document management system with audit-proof archiving (OpenText)
• Implementation of a secure cloud for exchanging large data volumes
• Implementation of an email archiving system
• Implementation of a cloud-based internet security solution

Technologies used: M365, MS Teams, SharePoint Online, SAP Ariba, SAP GRC, Skype for Business, Confluence, Contao, Jira, Camtasia, Audacity

• Reporting to the executive board and head of corporate communications at group level
• Restructuring and managing all communication measures for a 950-employee company in the group
• Operationalizing the annual communication plan involving internal staff and external service providers
• Preparing information, writing and editing various text formats for internal media (employee magazine, intranet)
• Project management of the employee newsletter, flyers, and brochures, overseeing external service providers
• Maintaining and expanding the intranet and internet
• Organizing internal events
• Referrer management (stakeholder management)
• Advising the executive board on risk and crisis communication
• Writing press releases and coordinating with media editors
• Organizing exhibitions and events

• Editorial concept
• Setting up the editorial team
• Conducting exclusive interviews with prominent figures from culture, business and society
• Project management

• Responsible for the content and presentation of news
• Editing and producing segments
• Reporting assignments in extreme news situations