Harriet Lemcke

• Supporting change across all business areas: planning and implementing change measures and enabling change agents
• Expanding the network structures created during the M365 implementation project
• Designing and delivering workshops for managers

• Managing stakeholders during the implementation and use of M365 tools
• Building communities
• Planning and organizing online and in-person events with business area contacts and learning facilitators to promote dialogue
• Involving and empowering leaders in change management and communication
• Planning and executing communication campaigns

• Analysis and needs assessment
• Developing the change architecture and communication concept
• Communication strategy and conception of measures and channels for internal communication as a process
• Building and managing a change agent community (> 500 employees)
• Designing, creating, and delivering training measures and materials for employee enablement
• Planning and moderating leadership workshops and large conferences with up to 1,000 participants
• Designing, advising on, and project management for media production
• Managing and operationally implementing all internal project communication during the project
• Writing editorial content (articles, brochures, scripts for audio and video production)
• Reporting to stakeholders and stakeholder management

• Supporting management in implementing a new strategy and the associated culture change
• Advising management and project leaders on numerous change initiatives and process digitizations
• Designing the change management process regarding technical enablement of users (workshops, information campaigns, designing and implementing learning content, creating video tutorials)
• Coordinating and ensuring change measures aligned with the company culture(s)
• Supporting management in internal change communication (developing communication strategies and participation formats, creating and implementing introduction concepts, coordinating defined communication channels)
• Preparing, introducing, and implementing change management measures
• Close collaboration with external service providers and departments
• Stakeholder management

Change projects:

• Repositioning the IT subsidiary as an internal enabler for digitalization in the group
• Group-wide transformation of the office and collaboration environment from on-premise to M365
• Implementation of an SAP GRC system
• Implementation of SAP Ariba Guided Buying for indirect procurement
• Transformation of the telephony environment to Skype for Business
• Implementation of a travel management system and an expense management system
• Implementation of a social intranet with Confluence integration
• Implementation of a reporting system for financial metrics
• Implementation of a document management system with audit-proof archiving (Open Text)
• Implementation of a secure cloud for exchanging large data volumes
• Implementation of an email archiving system
• Implementation of cloud-based internet security

Technologies used: M365, MS Teams, SharePoint Online, SAP Ariba, SAP GRC, Skype for Business, Confluence, Contao, Jira, Camtasia, Audacity

• Reporting to executive management and head of corporate communications of the group
• Restructuring and managing all communication activities of a 950-employee company within the group
• Operationalizing the annual communication plan by involving internal staff and external service providers
• Preparing information, writing & editing various text formats for internal media (staff magazine, intranet)
• Project management of the staff magazine, flyers, and brochures, managing external service providers
• Maintaining and expanding the intranet and internet
• Organizing internal events
• Referrer management (stakeholder management)
• Advising management on risk and crisis communication
• Writing press releases and coordinating with media editors
• Organizing trade shows and events

• Editorial concept
• Building the editorial team
• Conducting exclusive interviews with prominent figures from culture, business and society
• Project management

• Responsible for news content and presentation
• Editing and producing segments
• Reporting assignments in critical news situations