Chief Executive Officer in Germany

• Transformation and global scaling (listed in the MDAX)
• Stabilization and professionalization of the ongoing value creation program
• Consistent challenging of the workstreams regarding content, target achievement, and progress, as well as realization of the defined value drivers
• Identification and removal of implementation blockers to ensure execution speed
• Reporting to the Executive Board and Supervisory Board

AI Agent SaaS

Founded and built an AI agent SaaS for automated customer support and lead qualification, including implementation with pilot customers.

• Service → product transformation: productization from the agency into an independent AI agent SaaS. The starting point was a specific customer problem; the product was developed together with the customer.
• Developed and launched AI agents for website inbound, lead qualification, and customer service, reaching €8K MRR.
• Structured and led a remote team across engineering, LLM ops, and customer enablement.
• Case PTC Auto (e-commerce on Shopify): connected an AI support agent to the store, automated product data & support workflows, reducing workload by ~10–15 hours per week per support employee.
• Set up GDPR-compliant data processing for the AI agents: data processing agreements, deletion policies, and customer data storage locations.
• Assessed agents against the EU AI Act (risk class, transparency requirements) and built them accordingly.
• Addressed customers’ compliance and security requirements (questionnaires, evidence, contracts) to make sales possible in the first place.
• Built technical safeguards into the product to prevent agent misbehavior: hallucinations, escalation to humans, and logging.

• Develop custom AI agents delivering 90%+ reduction in manual workload and significant efficiency gains
• Provide end-to-end AI strategy consulting: from digital assessment to implementation and change management
• Design and deliver tailored training programs and workshops on AI adoption, prompt engineering, and automation
• Support clients in implementing scalable AI solutions integrated with existing technology stacks
• Focus areas: AI strategy, automation, workflow optimization, and capability building

• Led business development across DACH for a PropTech platform digitising distressed real estate and NPL asset sales — unlocking liquidity for illiquid assets through structured digital bidding processes for brokers, investors and insolvency administrators.

• Developed and managed enterprise relationships with real estate agencies, banks, servicers and PropTech platforms — driving pipeline generation, commercial negotiations and partnership development across Germany and Europe.

• Replaced opaque one-to-one negotiations with transparent multi-bidder environments — supporting distressed real estate sales, NPL/REO asset disposals, portfolio sales and high-demand residential listings with speed, compliance and auditability.

Workflow-automation SaaS for operations teams (Berlin, 120 people); full-time freelance engagement reporting to the CEO: an initial 12-month interim mandate, extended twice through the AI build-out; owned product for one squad and coached the other product managers on process.

• Led generative AI (LLM) integration into the core product: from LLM-powered steps to natural-language workflow authoring and step-level automation suggestions, plus AI-managed dynamic workflows, shipped behind eval gates with human-in-the-loop fallbacks: AI-drafted workflows grew to 31% of all new workflows, and median time-to-first-workflow fell from 3 days to 4 hours.
• Packaged the AI capabilities as a usage-based add-on priced on executed automation steps, working with sales and marketing on positioning: ~€800K added ARR in the first year, and adopting accounts churned 1.8 pp less.
• Owned the roadmap end to end: replaced feature-request-driven quarterly planning with an outcome-based rolling roadmap built on quarterly bets and explicit kill criteria, presented monthly to the executive team and quarterly to the board.
• Rebuilt the product-management operating system: weekly customer-discovery cadence incl. workshop facilitation, RFC/decision-doc reviews and a single quarterly metrics narrative; coached four product managers, one promoted to senior during the engagement.
• Closed the engagement as scoped: hired and onboarded the permanent VP Product, handed over the process playbook and roadmap, and exited on schedule in June 2026.

2nd LoD/Change the Bank (CtB)

• CtB: External consultant and workstream lead for rectifying findings by BaFin following a special IT audit in the 2nd LoD, management of the work package for revising the ICT Risk Management & ICT Asset Classification in accordance with DORA Chapter 2, the processes for structural analysis, protection requirements, and control assessments (4 FTEs).

• Responsible for infrastructure, operations, network and VoIP, security, quality assurance, as well as asset management and business continuity
• Planning and implementation of all requirements related to NIS 2.0
• Responsible for application development
• Company-wide implementation of SAP S/4Hana and leading development of new business processes, incl. cut-over planning
• Digital transformation and cultural transformation toward a "doer mentality"
• Realignment of infrastructure (hybrid)
• Restructuring of the organization with partial outsourcing
• Management of four direct reports with a total of 25 internal and external employees
• Budget responsibility of up to €25 million

• Building strong awareness within the company around nearshoring
• Engagement Manager in the Nearshore Competence Center
• Responsible for nearshore consulting, partner screening and technical onboarding, designing and implementing cooperation scenarios, change management, stakeholder management, participation in steering committees, and collaboration with IT and business units
• Tools used: Microsoft Office 365, Microsoft Teams, Azure Devops, Microsoft Sharepoint, Conceptboard
• Key results: Establishment of a nearshoring strategy, successful identification and implementation of outsourcing partnerships, delivery of change management and stakeholder management at the highest level

• Used OpenCode and AI-assisted software engineering to design, implement, refactor, test, and document an end-to-end RAW/SDTM/ADaM pipeline in R for Dr. Falk Pharma (07/2026), including metadata-driven transformations, automated validation rules and QC, traceability, and reproducible clinical outputs.

• Responsibility for the further development of digital service products with a focus on customer value, profitability, and scalable growth
• Development and prioritization of the service product roadmap based on customer feedback, market analysis, financial evaluation, and technical feasibility
• Identification of new digital service opportunities as well as derivation of product requirements, feature priorities, and value propositions
• Alignment of product vision, roadmap, and user experience with product owners, center of competence, sales, service, and market organizations
• Support of go-to-market activities, market validations, and internal training for the successful launch of digital service offerings
• Use of data-based decision-making to assess customer needs, business model assumptions, and product progress

• CIO at nutrition R&D and producer (family owned)

Strengthened IT Team, recovered IT service, reviewed and streamlined complex SAP landscape, reviewed IT security set-up, reviewed laboratory IT

• Own the software system architecture for laboratory automation products; specify interfaces across software, middleware, hardware and motor control in a regulated IVD environment.
• Led architecture evaluations and proof-of-concepts for integrating AI capabilities (anomaly detection, predictive maintenance) into lab automation under medical-device quality standards.
• Introduced GenAI-assisted development tools across the team, improving productivity and code review quality.
• Communicate architecture decisions to product and project management; coordinate research and improvement projects with system, electronics and external partners.

• AI-native B2B SaaS for freelancer sourcing; DACH market.*

• Enterprise partnerships across four industries: structured and closed multi-stakeholder deals with Telefónica (Telco), Emma Matratzen (Retail), Nürnberger Versicherungen and Flatex (Financial Services), Hubert Burda Media and Serviceplan Gruppe (Media).

• Revenue and growth: scaled FRATCH from €0 to €3.8M annual GMV, with ~80% of revenue sourced from founder-led direct outreach and partner relationships.

• Channel partnerships: sold FRATCH as a SaaS solution to recruiting firms (e.g., YER) — built the partner-enabled motion alongside direct enterprise sales.

• Team build: scaled FRATCH from solo founder to a team of 7 across engineering, product design, operations, and supply outreach.

• Proprietary network asset: onboarded 15,000+ freelancers as registered users — the proprietary DACH network powering FRATCH's matching.

• Built and launched FRATCH GPT (fratch.io/gpt): a production conversational AI agent. Architected the full stack — LLM orchestration, embeddings, re-ranking — with hands-on involvement in technical design and execution.

• GTM build: owned the full go-to-market stack — outbound, LinkedIn (organic + paid), content, and sales enablement.