Microsoft Excel Experts in Germany

• Analysis, documentation, and alignment of requirements. Conducting stakeholder analyses, interviews, and workshops for requirements gathering and validation. Carrying out requirements reviews and working closely with business units and development teams.

Techniques & tools: requirements engineering, stakeholder management, workshop facilitation, system context modeling, requirements reviews, quality scenarios, Miro, Jira, Confluence

• Building a scalable nearshore IT developer hub (Croatia, Czech Republic, Poland) as an independent company using a BOT model (Build – Operate – Transfer)
• Identifying, selecting, and managing full-service agencies; introducing governance and control mechanisms including KPIs, SLAs, and regular service reviews
• Creating and reviewing data processing agreements and framework contracts in coordination with Legal & Compliance; integrating regulatory requirements (including KRITIS) into process design
• Advising on cloud-vs.-on-premise strategies, data storage, and authorization concepts; supporting procurement with tendering and vendor evaluations
• Change management and process harmonization between internal teams and nearshore partners; reporting to management board, CFO, and CIO

Result: Scalable IT developer hub with an audit-proof governance model, lower operating costs, and faster product development.

• Marketing Strategy: Lead the end-to-end analysis and evaluation of cross-channel marketing campaigns across the entire Customer Journey. My focus is identifying optimization potential and deriving clear, actionable recommendations that drive measurable business impact.
• Data Science & AI: Advanced predictive modeling (Churn, LTV), market basket analysis, clustering, and real-time AI-powered audience discovery utilizing RAG/LLMs.
• Marketing Analytics & Measurement: End-to-end attribution analysis, Marketing Mix Modeling (MMM), audience segmentation, conversion path analysis, and A/B testing across all major platforms.
• Data Engineering & Reporting: Designing and managing robust, multi-platform data pipelines (BigQuery, GCP) for data consolidation, automated dashboard generation, and critical API integrations.

• Development of a production-ready Enterprise AI solution for the automated processing of invoices and business documents
• Integration of Azure AI Document Intelligence and LLM technologies into existing business processes
• Development of robust REST APIs for automated document processing and system integration
• Extraction, validation, and storage of structured invoice data in Azure SQL as a base for analytics and machine learning models
• Development of an AI-based recommendation engine with machine learning and deep learning to generate personalized product recommendations based on historical purchase data
• Implementation of logging, monitoring, error handling, and validation mechanisms for stable production use
• Collaboration with business teams to define business rules and integrate the solution into existing enterprise processes

Technologies: Python, Azure AI Document Intelligence, Azure OpenAI, Azure SQL Database, REST APIs, Machine Learning, Deep Learning, OCR, Pandas, JSON, Workflow Automation

• Operation and further development of the network and security infrastructure.

• Monitoring, analysis and resolution of network and security incidents.

• Cross-department collaboration with other specialist teams for operations, further development and reporting.

• Firewall vulnerability analysis.

• Firewall rule approvals.

• Troubleshooting IP communication issues in the network and firewall infrastructure.

• Security-critical IT infrastructure, processing of personal data, compliance with legal regulations.

• Products: Palo Alto Networks Firewalls, Cisco ACI, Checkpoint Firewalls, F5

• Technologies: SDN, SDWAN, Cisco EPIC, Cisco ACI

• PMO lead for Security Clearance 2 (SÜ2) cleared
• Reporting to sub-program management GMN
• System maintenance 25+
• Functional control and coordination of Jira setup
• Preparation of decision papers (e.g. project planning, steering model, communication plans, controlling models, role and responsibility matrices)
• Development of program-wide knowledge management using Confluence, creation of Jira concept
• Development of an access concept for all project tools
• Analyzing existing processes, identifying improvement potential, and designing solutions to increase efficiency and effectiveness
• Development of a concept for introducing automation approaches in existing tools
• Creating intranet articles as project marketing
• Responsible for project governance through reporting and resource planning in the sub-program
• Agile further development of the project method
• Gathering customer requirements (requirements engineering)
• Preparation and support of contract negotiations (7-year term, budget of over 500 million)

As a project coordinator in development projects (consisting of software and hardware), I was responsible in an advisory capacity for creating recommendations and organizational framework conditions in the areas of reporting, project scheduling, progress tracking, resource allocation, and presentation of results.

• Technology stack: Teams, Azure DevOps, Android
• Keywords: software, hardware, AI, MDM, Kanban, requirements specification, functional specification, SaaS, ergonomics, health, medical device

Planning, execution & moderation of crisis communication and reputation management

AQIM is a non-profit organization based in Austria. An association of interim managers from Germany and Austria. Founded in December 2024. Multi-part training with workshops and consulting for preventive crisis communication, in cooperation with the founding members and those responsible for communication. To assess crisis potential for the market entry strategy and ahead of a digital campaign.

The project in a nutshell:

Consulting and training for the purpose of:

• Analysis of crisis potential as a new market entrant and its internet-based communication activities
• Planning and developing crisis communication with targeted measures
• Developing a crisis plan to minimize reputation risks in an emergency
• Conducting training and information sessions

Success:

• What started as a one-time consulting event for preparing an information campaign became a multi-part workshop on preventive crisis communication. This not only gave the organization expertise and confidence in the event of acute challenges, but also gave the participating interim managers new skills for their day-to-day work on assignments
• The workshop enabled those responsible to launch the information campaign that was being prepared at the time and planned for six months, as scheduled at the end of January 2026 on social media
• Careful scheduling and defining how to handle critical voices in terms of terminology and tone, as well as compliance rules, ensured a smooth start and run of a 3-month information campaign

Lead Business Analyst – Analysis and optimization of private banking processes

• Responsibility for the business analysis and further development of business processes in private banking, with a focus on CRM, customer data management, and master data processes

• Carrying out a comprehensive business process analysis to identify optimization potential, business gaps, and improvement opportunities along the customer lifecycle

• Gathering, analyzing, and structuring business requirements in close cooperation with business units, management, IT architecture, and development teams

• Creating and aligning business concepts, process models, user stories, and requirement documentation as the basis for technical implementation

• Analyzing and optimizing existing master data processes with a focus on data quality, responsibilities, and efficient data maintenance

• Designing and further developing CRM customer data processes while taking regulatory requirements and business goals into account

• Planning and moderating workshops with business, IT, and stakeholders for requirements analysis, process design, and solution finding

• Managing requirements and ensuring consistent communication between business and IT

• Using AI-supported analysis tools to help with requirements analysis, structuring information, and improving documentation quality

Subproject management in an agile IT environment

Leading a software development team (10 employees)

• Leading a software development team with 10 employees
• Budget responsibility approx. 3 million Euros per year
• Conducting employee and job interviews
• Responsibility for resource planning (budget and employees)
• Digitalization of a web interface
• Regular reporting to clients and stakeholders (C-level)
• Product management: developing and implementing product strategies; defining requirements to steer product development
• Designing product development & continuous testing efficiently to quickly incorporate feedback & compliance points
• Close collaboration with stakeholders & various teams to understand requirements, define priorities, ensure rollout, and increase user-friendliness
• Project experience in an energy industry company, including the functioning of energy markets, the basics of energy generation and distribution, as well as current challenges and developments in the industry
• Project experience in the railway sector - including the structure and operation of railway systems.
• Project experience within the 16.7 Hz traction power sector including knowledge of regulatory processes
• Formulating the subproject charter and the project profile according to the project standard together with the project management
• Steering performance delivery according to the project charter
• Planning and steering human resources including budget planning for the subproject
• Ensuring the working capacity of subproject participants, e.g., by requesting access rights and documents for the subproject team
• Planning and steering for the respective subproject (Time, Scope, Budget) including the creation of necessary documents
• Coordinating with the department and Product Owners to plan the subproject scope and the corresponding implications
• Conducting milestone planning according to the agreed process model
• Effort estimation and support of subproject controlling as well as overall project controlling in forecasting and planning
• Reporting subproject status (according to status slide template) including progress (according to progress measurement)
• Analyzing, preparing, and addressing needs for action and decisions
• Escalating subproject issues to project management
• Creating and managing Change Requests (CR)
• Quality assessment of completed task packages from a project management perspective (Time, Scope, and Budget)
• Steering the implementation of cross-cutting specifications and requirements in the subproject, supported by cross-functional roles on the business and technical side.
• Identifying, steering, documenting, and communicating opportunities, risks, and dependencies within and across subprojects
• Supporting project management in creating the overall project plan and overall status reports
• Preparing and steering commissioning including required documents and protection requirements assessment

Scrum Master in an agile IT environment supporting a software development team in the fullstack area (7 people)

• Close collaboration with stakeholders & various teams to understand requirements, define priorities, ensure rollout, and increase user-friendliness
• Introducing the selected Scrum method, including the required events, meetings, artifacts (Product Backlog, Sprint Backlog, Burndown Charts), metrics, and conducting required training in an agile IT environment
• Preparing Scrum events such as Daily, Retrospectives, Review, Sprint Planning, Estimation, and Refinement (agile way of working)
• Facilitating retrospectives and removing impediments to drive the team and product forward
• Preparing action points and retros via Whiteboard and Figma
• Applying and improving agile methods such as Kanban, Scrum, SAFe, or Scrum of Scrums
• Tracking the "Definition of Done" and "Definition of Ready" for all work results of the development team
• Advising on information flow and communication improvements between Product Owner and project team
• Experience with automation, validation such as mandatory field checks, notification functions, creating filters, boards, and reports via JQL, and setting up Cycle Time
• Using Jira & Confluence
• Setting up progress measurement for project management to transparently map planned vs. actual team capacities and actual effort for user stories
• Measuring team progress: creating team KPIs: "Velocity", "Burn-Down Chart", "Throughput", "Costs", "Quality", "Scope"
• Evaluating agile metrics, process management, and process modeling methods (BPMN, EPC, UML)
• Communication and moderation know-how
• Proven methodological competence in conflict resolution discussions

Most mid-sized companies already have their numbers. What is missing is the translation: a dashboard with forty tiles does not answer a single question that is actually asked in management.

Analysis

• Evaluation of existing data with Python and SQL
• Checking data quality and methodology before making a statement
• The result is an analysis that leads toward a concrete decision

Preparation

• Reports in Power BI and Tableau
• Interactive calculators and visualizations on the web
• Presentations and specialist texts for customers, sales and the public
• Analysis and communication from one source — that

• Building and leading an IT consulting and outsourcing company with a focus on AI, app development, and digital transformation
• Acquiring and supporting B2B customers in Germany, including technical project management with offshore teams in India, Pakistan, and Eastern Europe
• Developing and marketing tailored consulting and training packages in the field of artificial intelligence (including EU AI Act compliance)
• Overall responsibility for business development, strategy, marketing, sales, and partner management
• Running webinars and on-site seminars on AI integration in companies

• Prepared and reviewed quarterly royalty settlements for licensors across music, publishing and media brands, including minimum guarantees, recoupment, returns reconciliation and process optimisation.
• Reconstructed historical licensing data for an external audit by a major US studio, covering music publishing and recorded music across ROW and AUS, and coordinated the resulting statements with the licensor.
• Supported the reconciliation of music royalties with the German collecting society and its international hub for 2018 to 2024.
• Assessed licensing data for accruals and provisions, and structured metadata for contract negotiations.
• Designed target processes and SOPs for a royalty automation tool and accompanied testing during rollout.

• Mendix low-code development / project management
• Managing external resources
• Customer and user management, roles
• Master data entry
• Quote preparation
• Material costing
• Workflows
• Basic CRM functions
• API interfaces (email, SMS, AI chatbot)
• PDF API (.NET development using Aspose.PDF)
• Stakeholder management (dev teams, enorin team, test client)
• Risk management (backend access & sizing, role concepts)
• Testing and staff training
• Creating epics and stories in Confluence
• Jira Scrum planning and management