Natsuko Hara
Change Management and Organizational Effectiveness Lead
Experience
Change Management and Organizational Effectiveness Lead
Freelance
- Current engagement: ERP implementation (Microsoft Dynamics365) for a global Automotive Supplier
Director Change Management and Org. Effectiveness
adidas AG
Global product owner and practice lead for Change Management. Develop and roll out global adidas Change Management framework/products/services & tools, ensure Change Readiness of people leaders and teams, build up Change Management capabilities in the organization (global & markets), lead transformational Change workstreams (including Change Management, Communication and Training) of strategic initiatives like S/4 Hana implementation and support mid-term projects like re-organizations, change of operating model/ways of working.
Conducted debriefs on VP/SVP and people leader levels as HOGAN certified consultant in leadership/executive development initiatives.
Acted as interim lead for Organizational Design practice after previous lead departure.
Conducted Team Effectiveness journeys including assessments, debriefs and developing/executing tailored journeys towards high performing teams in specific use cases as part of the Organizational Effectiveness team.
Introduced Digital Adoption Tool to adidas and piloted in Global Sales to increase efficiency and effectiveness of adoption.
Change Management assignment: Global Sourcing North/South Asia: Implement 5 principles of ways of working, change of mindset across region, foster people leaders’ ownership and accountabilities to drive change.
Change Management assignment: Global Sales Retail Merchandising: Change Readiness and Leadership Effectiveness of VP and first line, Change Readiness of entire team.
Change Management assignment: GOPS Strategy & Programs (Product Creation): Bring two leadership teams closer together and foster Change Readiness capabilities.
Global workstream lead for Change, Communication and Training for S4HANA implementation, reporting into Business and Transformation Leads; defined and drove Change Management, Communication and Training for global program team in central and markets (800+ people) and deployment in ~65 countries (10 000+ impacted people) in 2022+.
Ensured upskilling of global program team on methodologies and tools (agile, JIRA, process design methodology, APQC, ARIS etc.).
Defined communication strategy and set up of recurring communication formats and key messaging.
Defined Change Impact Assessment strategy and ensured execution on global level in multiple iterations.
Defined Change, Communication and Training strategy and drove execution.
Ensured visibility and clarity about future state and triggered mindset shift for successful Business Transformation.
Aligned with stakeholders in central and markets to ensure collaboration and clarity on way forward.
Aligned and interacted with executive leaders of Sales, Finance, CS&D and Tech as well as cross-functional leaders.
Tracked progress and reported in an agile program setup, applying OKRs, using JIRA/epics/user stories and Domain Map of Product-Led set up of product teams.
Manager Change Management and Transformation, global SME for Change Management and Communication
PricewaterhouseCoopers AG WPG
Led Change Management and Transformation for outsourcing/Global Shared Services Center; restructuring; post-merger integration; business process optimization; global IT implementation; global Risk & Compliance; strategic alignment and organizational development.
Daimler AG – Global Compliance: Set up a global compliance organization including functions, roles and responsibilities, processes and governance structures, compliance trainings, compliance culture and communication.
Boehringer Ingelheim KG – HR Transformation: Setup and establish a global Shared Services Center including re-org and sharpening strategic role of HR Business Partner organization.
Boehringer Ingelheim KG – Setup and strategic alignment of new board area Operations Process Management (OPM): Establish new board area to optimise global production sites including roles and responsibilities, interaction models; build international team of approx. 100 employees.
Boehringer Ingelheim KG – Global implementation of an Inventory Planning Tool (IPT) and of a Global Replenishment Template: Implement global processes and systems for Inventory Planning and replenishment; analyse existing skill landscapes and impacts on daily operations; drive change execution approach and identify tools; develop holistic training concept.
Astra Zeneca GmbH – Cultural change: Develop and execute internal and external communication to implement ethical standards and define and implement measures to trigger mindset and behavior change of employees and managers.
Siemens AG – Transaction and Carve-Out: Change Management and Communication for carve-out of Siemens Business Services and acquisition by Atos.
Deutsche Bahn / Schenker AG – Global Shared Services Center: Establish SSC in Americas, Europe, Germany and Asia; define Change Management strategy and roadmap; develop tools and methodologies; support transitions at local level including training; set up and manage global Change Agent Network.
Allianz SE – Global Shared Services Center: Establish SSC; develop Change Management and Communications architecture and roadmap; support business case calculation; create blueprint.
Commerzbank AG – Training concept including measurement of progress: Develop training concept for basic and process training for SSC establishment; develop concept to measure learning progress for project reporting; define learning goals; set up Train the Trainer.
Sberbank of Russia – Post Merger Integration: Manage acquisition of Volksbank International including cultural change; implement new Target Operating Model; conflict management and team building.
PricewaterhouseCoopers AG WPG – Transaction and Post Merger Integration: Support strategic acquisition from pre-closing to closing; manage complete integration of target; coordinate with internal areas and Advisory, Consulting Leaders and Partners across service areas.
Consultant and Interims Manager for Change Management and Transformations
Freelance
Sony Deutschland GmbH: Supply Chain restructuring including consolidation of seven hubs in Germany to one central hub in Europe.
SAP AG: Top Grading in the context of Performance Management Optimisation.
Manager Communications & EMEA Knowledge Management Lead
Oracle Deutschland GmbH
Consultant for Business Development
Freelance
Quelle Schickedanz AG: Setup of a subsidiary in Tokyo including showroom for the brand Madeleine.
Dolce Media GmbH: Setup of the Venture Capital organisation of Christoph Gottschalk; setup license business around artists and celebrities of ‘Wetten dass…’.
Sales Backoffice / Director Sales of Asia
MCM Reisegepäck GmbH
- Started as Sales Backoffice; promoted to Director Sales of Asia.
Industry Experience
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Experienced in Fashion, Retail, Professional Services, Information Technology, Manufacturing, and Media and Entertainment.
Business Area Experience
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Experienced in Human Resources, Project Management, Strategy, Sales, Supply Chain Management, and Marketing.
Skills
- Ms Office365
- Ms Project
- Ms Access
- Adobe Acrobat
- Canva
- Corel Draw
- Photoshop
- Spss
- Ibm As400
- Mind Manager
- Oracle Balanced Scorecard
- Igrafx Process For Six Sigma
- Visio
- Aris
- Survey Monkey
- Qualtrics
- Sharepoint
- Brainloop
- Sap Hr – Successfactors / Learning Hub
- Confluence – Jira
- Walkme
- Trello
- Notion
- Howspace
- Articulate/storyline360
Languages
Education
Ludwig-Maximilian-University Munich
Magister Artium · Mass Communication Sciences; Organisational Psychology; Sociology of Economics · Munich, Germany
Certifications & licenses
HOGAN: Certified Consultant
London Business School: Developing Strategy for Value Creation
MIT Sloan Executive Education: Digital Business Strategy: Harnessing our Digital Future
MIT Sloan Executive Education: Leading Organizations and Change
PwC Academy: Basics of leadership; leading teams; Sales Impact - Pursuing your opportunities / powertraining; leading sales conversation; how to structure complex content; consulting competency; successful acquisition etc.
Siemens Project Management: Basics, Tools, Instruments
Six Sigma Academy: Champion for Six Sigma
Stephen Covey Institute: The 7 Habits of Highly Effective People
Statistics
Experience
Expertise
Qualifications
Profile
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