Prosci Certified Change Practitioner

• Drive enterprise-wide transformation through leadership coaching and a clear vision that stimulates and guides organizational change
• Guide organisations in developing agile strategies, optimising workflows, and embedding best practices
• Foster stakeholders' buy-in through effective communication, ensuring collaborative engagement throughout the transformation and change management process
• Support post-acquisition integration, aligning processes and ways of working between the acquired company and Xebia
• Guide clients in adopting digital and AI innovations to streamline operations and enable smarter decision-making
• Empower teams with tools and techniques to foster continuous improvement, adaptability, and sustainable growth

• Successfully transformed an established support/ITSM team into an agile product development team.
• Realigned a formerly cohesive DevOps team that had drifted apart by developing a shared strategy and improving collaboration with a more data-driven mindset.
• Took on the role of Product Owner during the extended absence of the original Product Owner while guiding the team toward self-organization and adopting a customer-centric perspective.
• Designed, developed and implemented an AI initiative to systematically tap into artificial intelligence potential within the business unit.
• Managed stakeholders and developed and conducted an AI Design Thinking workshop, including AI fundamentals and insights.
• Trained the excellence cluster (UX/strategy/agile methods) on artificial intelligence as a methodological competency in team coaching.
• Provided strategic consulting and coaching to the Demand & Innovation team on process optimization, focusing on efficiency gains and improved prioritization mechanisms.
• Developed and delivered tailored training to promote agile mindsets and practices for various audiences, from development teams to leadership levels.
• Facilitated large-group workshops to foster cross-department collaboration and improve communication structures.
• Introduced OKR methodology for strategic team alignment and to promote transparent performance measurement.
• Provided conflict coaching and mediation in critical team situations to create a trusting and productive work atmosphere.
• Supported change management with a focus on the Prosci methodology for the sustainable embedding of new ways of working and digital transformation.
• Member of the Leading X leadership team.

• Operational strategy: Directed cross-regional stakeholder relations (North America, UKI&A, LATAM), ensuring strategic alignment and process efficiency.
• Financial oversight: Mobilized and managed resources for large-scale social impact and DEI initiatives.
• People operations: Led internal hiring insights and professional development pathways to align team structures with global business goals.
• Digital engagement: Optimized partner experience strategy by leveraging global technology infrastructure and data-driven insights.

• Consulting project. Member of Program Management Office leading the turnaround of a EUR 5 bil engineering Group, responsible for Indirect Spend reduction and targeting EUR 60 mil savings across 10+ spend categories

• Collaborated with impacted stakeholders and project team members to complete change impact assessments and deliver a training plan with a series of just-in-time, blend-learning opportunities.

• Implemented a transition plan, leveraging community focal points and in-country implementation partners for effective communication and engagement, defining change readiness checklists, and preparing to transition over 10,000 global community members from version 1 to version 2 of the EIOS system.

• Delivered a communications and engagement strategy to scale-up a global collaboration platform, growing 190 modellers and analysts to over 1000 connected community members within 15 communities in 6 months, enabling collaboration for greater public health impact.

• Implemented a monitoring and evaluation framework to measure the success and impact of the platform in collaboration and public health decision making, providing key storytelling opportunities, reporting for donors and highlighting focus areas for continuous improvement.

• Delivered bite-sized learning and webinars to upskill department colleagues in topics such as stakeholder engagement, resistance management and change methodologies to mitigate limited in-house change management capacity.

• Delivered a change approach to pilot a new one health competency framework for field epidemiology training programmes in Turkey, Nigeria and Thailand, focusing on partnering with in-country implementation coordinators to identify local impacts and needs.

• Partnered with Bangladesh country office to facilitate stakeholder analysis sessions and empower them to identify in-country change agents to implement the one health competency framework.

• Leads global HR initiatives across onboarding, performance management, compensation, bonus cycles, and succession planning, primarily through SAP SuccessFactors, supporting approximately 6,000 employees.
• Provides leadership and Tier 3 support in HR system operations, ensuring effective process delivery and system optimization across regions.
• Serves as a core member of the global SuccessFactors and Workday support team, ensuring timely resolution of complex issues and continuous optimization of modules to meet evolving business and user needs.
• Drives change management and collaboration across the EMEA region during the Workday implementation, maintaining HR process continuity and supporting teams still operating on SuccessFactors.
• Supports the rollout of a new performance management process for EMEA, delivering targeted training, assisting HR teams, and coordinating communications to ensure smooth adoption across countries.
• Partners with global teams in the Workday testing phase, participating in discovery sessions, gathering regional requirements, and contributing feedback to ensure the new system meets local and global expectations.
• Develops and analyzes HR dashboards and reports to provide insights on workforce trends, performance metrics, and process effectiveness, tracking KPIs to support data-driven decision-making and continuous improvement.

Inter-company instruction in the area of financial investments "Planning for retirement and building wealth"

• Led change management initiatives to support large-scale business transformation programs enabled by digital technology.
• Provided career advice and coaching to 4 junior consultants, fostering professional growth.
• Built change and training strategies for standardization of HR processes supported by an HR Cloud platform, affecting 44k+ employees in 36 countries.
• Led implementation of training, using a train-the-trainer approach.
• Developed training approach and content for introduction of a talent marketplace to assist employees of a global company with their career progression, using an AI-based tool.

• Developed and implemented a comprehensive digital strategy for a federally owned company with a global focus
• Coordinated cross-functional and cross-departmental digitalization projects focused on efficiency, quality, and future readiness in an international environment
• Managed strategic IT projects, including data platforms, cloud solutions, AI applications, and cross-functional software platforms (CRM, ERP)
• Coordinated across departments, managed requirements, and translated business needs into sustainable IT strategies and procurement plans
• Facilitated well-structured workshops with interdisciplinary and international teams
• Analyzed and optimized existing processes, workflows, and lifecycle structures to improve organizational efficiency
• Built and developed digital systems, platforms, and services for international target groups and partners, in line with relevant standards
• Supported change processes to ensure lasting implementation
• Introduced agile methods and leadership principles to promote collaboration, momentum, and innovation across teams

Deputy Head of Digitalization until the reorganization in December 2024

Deputy Data Protection Officer:

• Set up and implemented the register of processing activities and introduced processes for recording processing activities
• Continuously reviewed new and existing applications and prepared reviews of emerging technology areas, with a focus on AI.

• Developing global ACM Copilot services and shaping their evolution on a global scale
• Evangelizing the benefits and capabilities of Copilot to internal and external audiences
• Onboarding, mentoring, and training new ACM colleagues in services and methodologies
• Acting as point of contact for internal Copilot proof of concept adoption and change management
• Leading Copilot adoption strategy, communicating benefits, usage and ethical considerations
• Organizing events and workshops and fostering an interactive community to share updates, findings and best practices

• Led a transformation program in Corporate Finance & Procurement across 25+ countries
• End-to-end implementation of SAP S/4HANA and Coupa for 60 regional companies
• Integration following company acquisitions, including financial reporting, HR systems and governance
• Managed cross-functional teams, change management and stakeholder engagement
• Post-merger integration in close coordination with the works council for the introduction of IT systems and GDPR topics

• Digitization and automation of internal business processes with the Microsoft Power Platform: analysis, design, and development of end-to-end solutions to increase company-wide efficiency
• Creating user-friendly interfaces with Power Apps
• Automating workflows and approval processes with Power Automate
• Visualizing process KPIs with Power BI

Digital Transformation - Data Center Closing HG & HGS

Industry: Insurance (>20.000 employees global)

• Led, created, and coordinated change management and communication activities end to end
• Ensured transparent, targeted, and continuous communication across digital and in-person channels
• Designed and delivered sustainable engagement and enablement analysis and target-group-specific formats
• Built and maintained global change networks, key-user communities, and multiplier structures
• Measured change impact through KPIs and continuously optimized adoption activities
• Collaborated closely with internal and external stakeholders and adjacent project teams
• Maintained documentation and tracked change activities
• Created and implemented communication materials
• Coached leaders and key stakeholders to strengthen a resilient and future-ready change culture

• Interim management of the production site to bridge a vacancy
• Strategic plant planning to scale production and logistics capacities
• Operational further development and optimization of ERP processes
• Development of a CAPEX strategy 2025-2029 to expand capacity in alignment with production planning and sales
• Planning and implementation of investments for 2025 as well as leadership of ongoing projects
• Analysis and implementation of optimized SCM processes and strategic alignment of training needs to increase efficiency
• Increase in operating result by approx. 40%
• Sustainable optimization of production and logistics with strategic direction for future growth.