CMMI Experts in Germany

• Enterprise WMS customisation for Albert Heijn and EDEKA.
• Owned end-to-end test planning, automation, and performance validation for logistics automation software serving high-volume grocery warehouse operations.

• Customer interface and relationship management
• Requirements management and work coordination
• Technical and functional support focusing on automotive Ethernet

• Management and optimization of a portfolio of about 100 projects (launches, in-field solutions, data & analytics, digital solutions, digital products)
• Optimization of the existing project standard (playbook) and alignment with the European and global organization (USA)
• Coaching project managers on setup, planning, cooperation with business, GDPR, GxP, data security and launches
• Preparing projects for works council information and project closeout communication
• Optimization of resource management (tracking, allocation, prioritization)
• Taking over individual project leads (off-/transboarding, event management, checking whether WhatsApp is allowed on a business smartphone)
• Supporting the hiring of external project managers
• Optimization of meeting structure, project controlling (KPIs), change and demand management
• Optimization of risk, issue, dependency and quality management and support during internal audits (GxP)
• Optimization of the portfolio steering tool (Smartsheet) on national, European and global level
• Design and implementation of a Business Value Complexity Scoring
• Building a strategic PMO with a sister department and optimizing cross-functional teams
• Reporting, communication and escalation at management level
• Leadership coaching for several future leaders (short-time assignment)
• Development of the concepts "PPM as a Service" and "Internal Customer Approach"
• Development and review of a concept "AI Data Governance" including roles and processes
• Selection and onboarding of the successor

LOIS is the central integration platform that enables the processes between all REWE applications across the entire supply chain. As an IT Business Engineer, I support the NEO program in renewing the logistics integration platform "LOIS" for REWE and Penny in Germany and Europe.

• Agile project "PEPSi annual vacation planning MVP Lite" (digitalization project).
• Definition of state transitions for the JUP Lite functionality.
• Creation of user stories for login/logout and registration.
• Quality assurance of the business-side concept.
• Preliminary analysis for the transformation from the old PersPlan to DigiPEP.
• Tools used: Signavio, MS Office (Excel, Word, PowerPoint), Jira, Confluence, Mural, Miro, Conceptboard, MS Teams, Mattermost.

• Analyzing, aligning and modeling business processes (BPMN 2.0) for the 'The New Retail' program in the areas of invoicing, tax, customs and accounting
• Tracking user stories and their impact on processes
• Point of contact for preparing the tool migration from Symbio to Signavio for the mentioned areas
• Power user after the introduction of Signavio, point of contact and coach for other process modelers

As the only large integrated energy company in Germany, EnBW covers the entire value chain - from energy production through distribution to customers. It expands its renewable energy sources, advocates for a socially responsible coal exit, and drives key technologies like green hydrogen. A rapid energy transition and achieving climate neutrality by 2035 are priorities for EnBW.  Developed and implemented a holistic process view covering both technical and organizational aspects  Ensured end-to-end control of all IAM-related technical services  Established clear responsibilities and accountabilities within the IAM landscape  Collaborated with different departments to identify and optimize a holistic architecture and act as Single Point of Contact (SPoC) for Information Security  Introduced and monitored governance policies to ensure compliance and security  Continuously improved IAM processes and systems through regular audits and evaluations  Participated in external audits of the process as part of official ISO audits  Further developed the policy for setting administrative requirements and procedures and aligned it with administrative units  Conceptually advanced the KPI system to measure process quality

As the Solution Architect for Agentic AI in auto claims processing, I led global customer delivery implementations, encompassing solution design and detailing, multi-tenancy, process flows, integration with third-party solutions, and localization requirements.

• Architectural Analysis: Conducted in-depth analysis of business requirements, managing requirements and creating detailed specifications.
• Service Definition: Developed comprehensive technical definitions for services and integration contracts.
• AI Process Management: Automated AI process management, focusing on analysis, optimization, and continuous improvement.
• Requirements Gathering: Facilitated requirement-gathering sessions and analyzed business processes to identify optimization opportunities.
• Agile Collaboration: Employed agile methodologies, working closely with stakeholders to ensure alignment and responsiveness.
• Technical Support: Assisted senior management with technical analyses and deliverability assessments.

• The customer is undergoing a comprehensive transformation. All SAP ECC landscapes worldwide are being migrated to SAP S/4HANA, with the goal of introducing a standard template worldwide.

• The program also includes the “RISE with SAP” migration and modernization program, which may involve migrating the landscapes of selected country installations to the SAP Private Cloud.

• On the stakeholder side, the program reporting line extends to the company’s executive board and that of the implementation partner.

• Fiserv Germany’s ERP landscape currently includes several non-standard SAP tools and applications that extend the functionality of the ECC environment and can often be integrated into downstream systems. As part of the transition to SAP S/4HANA, it is essential to assess the core functionality, integration points and future viability of these applications in order to determine their alignment with the target architecture.

• The focus of the work is on providing expert advice and assessment to define the scope, strategy and roadmap for transitioning Fiserv Germany’s SAP ECC system to SAP S/4HANA.

• The recommended best practices from SAP are followed and a structured approach is used to ensure a smooth transition with minimal disruption while maximizing business value.

• This assessment forms the basis for a successful SAP S/4HANA transformation and ensures alignment with industry best practices, regulatory compliance and future scalability.

• Migration Strategy Definition – assessment of available transition approaches based on business objectives, technical feasibility and SAP Best Practices.

• Technical Readiness Assessment – conducting a system analysis to assess compatibility, custom code impact, data volume management, integration points and infrastructure readiness for SAP S/4HANA.

• Business Process Impact Analysis – reviewing the latest business process documentation to define the scope and effort required to implement the necessary functions in SAP S/4HANA and to identify opportunities for process optimization.

• Roadmap for Non-SAP Systems and Applications – assessment of third-party and legacy applications regarding their integration with SAP S/4HANA and recommendation of consolidation, migration or replacement strategies.

• Deployment & Implementation Planning – defining a phased approach for implementation, including project schedules, risk mitigation strategies and key milestones aligned with business priorities.

• This transformation takes place in phases: the Discovery phase leads to the Explore phase, which is followed by the Design phase and finally implementation.

• Program management

• Change management

• Requirements management

• Transition management

• Stakeholder management

• Risk management

• Comprehensive coordination

• The AVANZA project provides the deployment and procurement of a modern, reliable system for efficient access and sales and supports smooth operations at the Lötschberg & Simplon car shuttle.
• Operations are sustainably secured and the further development of the car shuttle business model is supported.
• Developed a study with an evaluation of possible solution options.
• Supported the decision on options, evaluated the RFI, prepared procurement, concept created based on the chosen option.

Project: Roadmap for implementing ITIL processes in IT Operations in line with the requirements for Operational Excellence according to CMMI 4 and the current life cycle management under the framework conditions of GRC, SCRUM and DevOps.

• Consulting, coordination and execution of workshops, analyses and gap assessments.
• Determining the current state regarding the implementation of IT processes, interfaces, tools used and KPIs, with a graphical presentation of the maturity level.
• Defining the target state for IT processes, interfaces, tools used and KPIs.
• Designing a recommendation for action and a roadmap for IT Operations Management in a highly critical and highly available IT infrastructure environment.
• Supporting the introduction of the central service management tool Jira Service Desk.
• Coordination and alignment with business departments / stakeholders / architecture (Avaloq, SAP, etc.) / Security / IAM, BCM, etc.
• Consulting on the implementation of IT operations processes, including Incident, Problem, Change / Release, Request and Service Management (including Service Desk).

• Poliks – State Police System for information, communication, and case management and other state variants (ViVa, Bravo, customs)
• Developed a test framework for test automation to replace an existing proprietary test client for new developments, focusing on easy maintenance and simple extensibility for new technologies
• Designed the architecture
• Implemented the architecture
• Created a proof of concept by migrating existing test cases into the new test framework
• Platform: C#, .NET, Jira, XRay, Confluence, Playwright, Selenium, UI Automation, Appium, HTML, Git, VMWare, Windows 11, Linux

• Executed post-carve-out stabilization, system consolidation and cybersecurity uplift. Re-assessed system landscape and assets and designed new IT strategy for future. Implemented new IT operating model focusing on product-centric organization and re-internalization of critical resources.
• Successfully designed new IT operating model of the company, based on massive reduction of external dependencies, insourcing of key positions and upskilling of employees.
• Massive reduction of IT cost in the first three years (-40m$), bringing IT spend level below Gartner industry benchmark (1.27%).
• Introduced new product-centric organization based on fusion teams between business and IT across the company.
• Administered implementation of corporate-wide IT/OT cybersecurity program with more than 60 projects.
• Continuous improvement of enterprise IT/OT cybersecurity maturity level with significant increase in the first two years (CMMI >3.5, C2M2 >2.5).
• Governed successful implementation of the business transformation program within IT area by overachieving the savings target by $8m.
• Initiated and created new cloud-based data management platform based on best-in-class technology.
• Implemented first company-wide Microsoft Copilot AI program based on various business cases, leveraging GenAI and AgenticAI.

• Datacenter setup, updates, connectivity and Disaster recovery setup.

• Technologies used: VMware ESXi 8, DevOps, Office 365, VM, Hyper-V, Workplace, Power BI.