Tasneem W.-Business Transformation C-Suite Partner to Global Multinationals | Strategy

• Two high-growth environmental circular-economy businesses specialising in sustainable recycling and refinery of e-waste, catalytic converters, and non-ferrous precious metals / Platinum Group Metals (PGMs: platinum, palladium, rhodium)

• Strategy execution, growth & scalability: execute organisational strategy focused on sustainable growth and preparing scalable business models across countries and multiple business units

• Executive advisory & leadership support: strategic advisor to executive team through insights, data-driven analysis and scenario planning to guide high-impact decisions and long-term direction

• Acquisitions & strategic partnerships: supported expansion initiatives, including the acquisitions of Blackpool and Atlas Group, and strengthening of supplier partnerships with Mairec (Germany) and Petra Recycling Europe (Spain)

• Project management & operations support: advised on systems implementation, workflow optimisation, process improvements, and development of performance metrics

Strategic Partner to C-Suite supporting the business strategy, acquisitions, partnerships, scale and sustainable growth, and leadership enablement. Environmental circular-economy businesses in sustainable recycling and Platinum Group Metals. AI Startup building a Travel Planning platform.

• Delivered Ecocatalytic strategy for scalable growth across the SADC region.
• Executive advisory on Safarica Product Development & GTM strategy in SADC markets.
• Developed Target Operating Model (TOM) for future growth across key markets in Africa and Europe.
• Leadership Development and Performance Metrics

• Develop and implement global target operating model change in the MENA regions, enabling effective delivery of Pearson strategy and managing systems, people and process changes

• Drive proactive OD approach across Pearson SA group in collaboration with global HR and organisational effectiveness teams

• Lead delivery of OD and change initiatives prioritised by CxO team and resource manage appropriately

• Establish a community of practice for organisational effectiveness activities and deliver integrated OD implementation plans to support target operating model objectives

• Plan and implement change management strategies and roadmaps to support OD initiatives and business projects

• Collaborate with CxO team on process improvement opportunities and manage integration risks in M&A and integration processes

• Implement organisational design best practices, lead restructures and redesigns across all job levels and career frameworks

• Collaborate with HR on job evaluation, career framework and employer proposition, and implement employee engagement and pulse surveys

• Identify, track and analyse metrics to measure organisational effectiveness solutions and monitor delivery of change initiatives impacting business and people

Responsible for development and implementation of the Global Target Operating Model Change in the MENA region. Implemented strategic framework for integrated enterprise-wide change to enable delivery of Pearson (SA) strategy for people, technology and process transformation. Led organisational redesign, change management, culture alignment and business integration. As a result of this role, I was promoted to set up and manage the programme office.

• Infrastructure transformation programme to outsource and offshore Maersk Line IT company to HP, net worth approx. $320M

• Implement target operating model for transition and transformation outsourcing to a shared services onshore/offshore environment

• Manage vendors and internal business to scope out changes and define cross-functional programme dependencies

• Define phased outsourcing framework and translate strategy into organisational design

• Define business operating structure across tools, process and people for IT service delivery, finance, billing, procurement, supplier management and governance framework

• Conduct operating model gap analysis and implement target operating model with functional caveats

• Consult on impact of change across HR, finance and operational business units

• Work with bidding vendors on solutions and build resource/cost models to support transition and transformation phases

• Design organisational structures to support transition, transformation and retained organisation post-transfer

• Develop key business and supporting operational processes, design operational efficiency and sustainability strategies, and prepare the business for technology adaptation

$320m outsourcing transformation for Maersk Line IT to HP global IT operations. Implemented the Target Operating Model for onshore/offshore shared services transition and organisational restructure for the transitioning, retained and transformed organisation. Defined cross-functional programme dependencies and business operating structure across IT Service Delivery, Finance, Billing, Procurement, Supplier Management, and governance.

• Project manage transformation strategy, operational and organisational redesign, and change management initiatives to deliver target operating model

• Work with exec and senior management to scope, develop and prioritise strategic objectives, prepare cost vs. risk assessment business cases

• Design target operating models aligned to business vision and industry best practice

• Lead organisational transformation projects and design organisation restructure in a global matrix organisation with efficiency metrics

• Manage delivery and implementation of organisation-wide change across all functions and develop performance metrics to baseline efficiency and measure financial impact

• Drive operational excellence improvements and cross-functional redesign of sales, ordering, service delivery, support and billing processes

• Lead Lean Six Sigma projects at group and country level to improve efficiency and cost effectiveness

• Ensure revenue-assurance by quantifying financial gains and ensuring operational sustainability

• Lead technology teams to deliver solutions supporting organisational change

• Implement quality management system, CMMI framework and benchmark assessment tool, manage ISO9001 internal audits and support ISO accreditation

Easynet Post-Acquisition Integration programme; responsible for operational and organisational redesign and change management. Project managed Easynet integration into BSkyB and led transformation projects and change across all functions. Led Revenue Assurance and Lead to Cash Order Management Projects; consulting advisory to pre-sales and technical teams on technology solutions.

• Act as a link between business stakeholders (IS, marketing, finance) and operational teams, leading service delivery through all stages of change into customer operations

• Design resource models for FTE and business cases to realise benefits

• Develop employee training and communications and manage technology change

• Short-term contract analyst role

• Set out the strategy and develop the target operating model, organisation restructure and operational realignment for M&A project

• Lead workshops to design the future organisation structure, roles, responsibilities and processes

• Conduct due diligence and develop business cases for organisational change and HR support

• Develop organisation roles and responsibilities matrix and competency framework

• Develop functional performance capabilities and resource assessment for the future organisation

• Implement a performance metrics system aligned to group-wide KPIs/targets

• Provide process maturity coaching for managers and advise on business solution design