Tasneem Wadee-Fractional COO / Chief of Staff

Grow and develop the OCM consulting teams in the German practice, servicing all sectors, with specific focus on manufacturing clients

Develop OCM thought leadership, expand OCM capabilities, methodology and knowledge assets for the German market

Develop new global OCM approach and framework for client business transformation programs, including toolkits and assets combining OCM, risk and program management and quality assurance

Create sales proposals and develop service offerings in business transformation and organizational change management to win new business

Lead international consulting and client teams in end-to-end OCM delivery across strategy articulation and design, people change, organisational redesign, target operating model work, stakeholder engagement and management, communications planning, training and development, leadership development, change impact assessments, journey management, CMMI, benchmarking, business readiness, risk and quality assurance

Develop and implement global target operating model change in the MENA regions, enabling effective delivery of Pearson strategy and managing systems, people and process changes

Drive proactive OD approach across Pearson SA group in collaboration with global HR and organisational effectiveness teams

Lead delivery of OD and change initiatives prioritised by CxO team and resource manage appropriately

Establish a community of practice for organisational effectiveness activities and deliver integrated OD implementation plans to support target operating model objectives

Plan and implement change management strategies and roadmaps to support OD initiatives and business projects

Collaborate with CxO team on process improvement opportunities and manage integration risks in M&A and integration processes

Implement organisational design best practices, lead restructures and redesigns across all job levels and career frameworks

Collaborate with HR on job evaluation, career framework and employer proposition, and implement employee engagement and pulse surveys

Identify, track and analyse metrics to measure organisational effectiveness solutions and monitor delivery of change initiatives impacting business and people

Infrastructure transformation programme to outsource and offshore Maersk Line IT company to HP, net worth approx. $320M

Implement target operating model for transition and transformation outsourcing to a shared services onshore/offshore environment

Manage vendors and internal business to scope out changes and define cross-functional programme dependencies

Define phased outsourcing framework and translate strategy into organisational design

Define business operating structure across tools, process and people for IT service delivery, finance, billing, procurement, supplier management and governance framework

Conduct operating model gap analysis and implement target operating model with functional caveats

Consult on impact of change across HR, finance and operational business units

Work with bidding vendors on solutions and build resource/cost models to support transition and transformation phases

Design organisational structures to support transition, transformation and retained organisation post-transfer

Develop key business and supporting operational processes, design operational efficiency and sustainability strategies, and prepare the business for technology adaptation

Project manage transformation strategy, operational and organisational redesign, and change management initiatives to deliver target operating model

Work with exec and senior management to scope, develop and prioritise strategic objectives, prepare cost vs. risk assessment business cases

Design target operating models aligned to business vision and industry best practice

Lead organisational transformation projects and design organisation restructure in a global matrix organisation with efficiency metrics

Manage delivery and implementation of organisation-wide change across all functions and develop performance metrics to baseline efficiency and measure financial impact

Drive operational excellence improvements and cross-functional redesign of sales, ordering, service delivery, support and billing processes

Lead Lean Six Sigma projects at group and country level to improve efficiency and cost effectiveness

Ensure revenue-assurance by quantifying financial gains and ensuring operational sustainability

Lead technology teams to deliver solutions supporting organisational change

Implement quality management system, CMMI framework and benchmark assessment tool, manage ISO9001 internal audits and support ISO accreditation

Act as conduit between business stakeholders (IS, marketing, finance) and operational teams leading service delivery through all stages of change into customer operations

Design resource models for FTE and business cases for benefits realisation

Develop employee training and communications and manage technology change

Articulate strategy and develop target operating model, organisation restructure and operational realignment for M&A project

Lead workshops to design to-be organisation structure, roles, responsibilities and processes

Conduct due diligence and develop business cases for organisational change and HR support

Develop organisation roles and responsibilities matrix and competency framework

Develop functional performance capabilities and resource assessment for future state organisation

Implement performance metrics system aligned to group-wide KPIs/targets

Provide process maturity coaching for managers and consult on business solution design