Gonzalo S.-Technical Delivery Lead

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Experience
Parental Leave
Home
- Full-time parenting break after Klim, planned and now complete. Available for new projects immediately.
- Kept my skills current with a hands-on course in API and AI integrations.
- Built small tools with AI agents and Claude Code to practise automation and reporting.
- Sharpened my stakeholder management with a toddler: daily negotiations, unclear requirements, zero escaped defects:D
Agile Delivery Lead
Klim
Key Achievement: As the CTO's right hand, I coordinated engineering, product, and leadership across 6 teams, owning delivery, quality, and incident management.
- Oversaw delivery of 30+ epics across 6 teams alongside PMs, managing dependencies, capacity, and cross-team coordination from initiation to launch.
- Broke down silos between QA and engineering, revamped bug tracking and quality KPIs, and reduced critical escaped defects to zero per month
- Led the adoption of DORA metrics for product engineering and team wellbeing metrics across the whole organisation
- Worked closely with the VP of product, CoS, and CEO on restructuring the company into value streams
- Revamped and facilitated quarterly planning cycles for the whole organisation
- Troubleshot cross-team technical blockers daily, working with engineers to understand system dependencies and explaining status and risks in plain language to non-technical stakeholders.
Agile Delivery Lead
Civey
Key Achievement: Technical counterpart to Product across 8 teams in a data-heavy platform (polling infrastructure processing millions of responses), reporting to the CPO and CTO. Led 40+ people across 8 teams through a transition to a more structured, accountable delivery model, increasing release frequency from twice a month to on-demand, multiple times per day.
- Co-owned end-to-end delivery with Product Managers across 60+ initiatives and 8 teams, from discovery to launch, with full accountability for scope, risks, and timelines, working directly with the CPO and CTO.
- Worked closely with PMs, Tech Leads, and Data Scientists to shape requirements, define acceptance criteria, and unblock dependencies across teams, ensuring smooth execution at scale.
- Increased delivery throughput by 25% by introducing more sustainable, outcome-driven iteration cycles based on delivery data.
- Built high-performing, stable teams with 0% voluntary churn, improving engagement by ~20% through clearer ownership and more structured product development practices.
- Coached teams through the transition to a squad/tribe model aligned with the product roadmap, helping PMs and Tech Leads strengthen backlog ownership and team autonomy.
QA Manager / SCRUM Master
Civey
Key Achievement: Built and owned the company's quality assurance framework from the ground up, bringing critical escaped defects close to zero while establishing structured delivery processes across the organisation.
- Served as the link between business stakeholders and engineering, introducing structured workflows (Scrum, Kanban, JIRA) and documentation standards to a previously unstructured environment.
- Designed, coded, and maintained an end-to-end test suite with 2,000+ contributions (Cypress JS), and documented testing standards that reduced manual QA work and created a repeatable record of test coverage.
- Coached developers on writing acceptance criteria and setting quality gates, embedding quality ownership across teams rather than centralising it in QA alone.
QA / Technical Audio Designer
Dynamedion
Responsibilities:
Produced music and sound effects for German TV, ads, and video games, and managed the QA process for the company's new audio integration software
- Designed and established the QA process from scratch
- Managed the integration of new team members and the processes of a newly acquired company into Dynamedion after the acquisition
Achievements:
- Developed and implemented the testing strategy for the new audio integration software
- Designed and coded the end-to-end test suite using Selenium (Java)
QA
Audibene
Responsibilities:
3 month project to quickly help the team test new hearing aid device from Siemens and its interaction with the mobile app
- Set up tests for hardware and mobile integration
Achievements:
- Implemented all tests necessary to successfully release the app
QA
ZenGuard
Responsibilities:
Designed the QA process from scratch with the QA lead for a consumer app with 22+ millions of users (Zenmate)
- Led the testing efforts for mobile and desktop products
Achievements:
- Designed and coded the end-to-end test suite on Selenium (Java)
- Documented all test cases for the mobile and desktop apps
QA
Toroleo
Responsibilities:
Testing E-commerce web application and writing end to end automated tests
- Led the testing efforts for the web app
Achievements:
- Designed and coded the end-to-end test suite on Selenium (Java)
- Documented all test cases for the web app
System Admin
Outfittery
Responsibilities:
Provided on-site coverage for all computer systems and made sure that they meet the needs of the organization, including support, troubleshooting, and maintaining of servers and networks.
- Troubleshooting and providing technical support to employees
- Creating and managing system permissions and user accounts
- Performing regular security tests and security monitoring
Achievements:
- Installed and configured software, hardware and networks for the company while scaling from 30 to 100+ employees
Unix Administration Analyst
IBM
Responsibilities:
Analyzed, detected and fixed UNIX and Linux related problems on customers' servers.
- Setting up and maintaining UNIX user accounts and access management system
- Detecting and troubleshooting software and hardware issues
- Responding to customer requests and software errors, including monitoring the performance of the system and server
Achievements:
- Smooth running of IBM's client Novartis computer system and part of the fastest team to respond to breakdowns and server issues
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology, Pharmaceutical, Agriculture, Advertising, Media and Entertainment, and Healthcare.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Quality Assurance, Project Management, Product Development, Customer Service, and Production.
Summary
Agile Delivery Lead based in Berlin with 10+ years of experience in software delivery, QA, and agile transformation. At Klim, I was the CTO's right hand across 6 teams and reduced critical escaped defects to zero per month; at Civey, I owned 60+ initiatives from discovery to launch and increased release frequency from twice a month to several times a day. I coach teams in Scrum and Kanban, set up delivery metrics and quality gates, and build teams, including through hiring. I use AI agents and Claude Code every day for reporting and documentation. Available immediately.
Skills
- Scrum
- Kanban
- Agile Coaching
- Delivery Management
- Jira
- Confluence
- Okr
- Release Management
- Incident Management
- Change Management
- Stakeholder Management
- Project Management
- Quality Assurance
- Test Management
- Test Automation
- Requirements Engineering
- Workshop Facilitation
- Team Leadership
- Continuous Delivery
- Linux
Languages
Education
SRH – University of Applied Sciences
Bachelor Degree · Music Production · Berlin, Germany
INAC – CIATA
Bachelor (Junior College) · Avionics · Buenos Aires, Argentina
Certifications & licenses
ICAgile
Scrum Alliance
Team Facilitation (ICP-ATF)
ICAgile
Statistics
Experience
Global experience
Expertise
Qualifications
Frequently asked questions
Have questions? Find more information here.
Gonzalo is based in Berlin, Germany and can operate in on-site, hybrid, and remote work models.
Gonzalo speaks the following languages: Spanish (Native), English (Advanced), German (Intermediate).
Gonzalo has at least 16 years of experience. During this time, Gonzalo has worked in at least 7 different roles and for 9 different companies. The average length of individual experience is 2 years and 7 months. Note that Gonzalo may not have shared all experience and actually has more experience.
Based on recent experience, Gonzalo would be well-suited for roles such as: Parental Leave, Agile Delivery Lead, QA Manager / SCRUM Master.
Gonzalo's most recent position is Parental Leave at Home.
In recent years, Gonzalo has worked for Home, Klim, and Civey.
Gonzalo is most experienced in industries like Information Technology, Pharmaceutical, and Agriculture. Gonzalo also has some experience in Advertising, Media and Entertainment, and Retail.
Gonzalo is most experienced in business areas like Information Technology, Quality Assurance, and Project Management. Gonzalo also has some experience in Product Development, Customer Service, and Production.
Gonzalo has recently worked in industries like Information Technology and Agriculture.
Gonzalo has recently worked in business areas like Information Technology, Project Management, and Quality Assurance.
Gonzalo holds a Bachelor in Music Production from SRH – University of Applied Sciences and a Bachelor in Avionics from INAC – CIATA.
Gonzalo has 4 certificates. Among them, these include: Enterprise Agile Coaching (ICP-ENT), Agile Coaching (ICP-ACC), and Certified ScrumMaster (CSM).
Gonzalo is immediately available full-time for suitable projects.
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Calculated based on our freelancers’ daily rates as of 3 Nov 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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