Scrum Master in Berlin

Specialize in turning complex data from diverse environments into actionable business value through compelling visual storytelling. I am an expert in generating actionable insights and presenting recommendations to business stakeholders. My technical proficiency in SQL, Python, and leading data visualization tools like Tableau and Power BI allows me to deliver a new generation of self-service tools and analytics services.

• Data Visualization & Storytelling: Created impactful data visualizations and dashboards in Tableau and Power BI, effectively communicating findings and presenting actionable recommendations to C-suite stakeholders and business leaders.
• Stakeholder Management: Built effective working relationships with key business stakeholders, data engineers, and other partners to achieve common data-driven goals and targets.
• Insights & Recommendations: Generated actionable insights from complex data analysis for funnel conversion, marketing performance, and ROI, directly influencing business performance and strategy.
• Data Collaboration & Empowerment: Worked closely with cross-functional teams to support the ongoing data needs of internal partners, helping to optimize internal data processes and workflows.
• BI & Data Expertise: Applied extensive experience in data modeling, data collection, data mining, and analysis to deliver end-to-end analytical solutions from stakeholder discovery to production.

• Spearheaded the transformation of Telefonica Germany’s cloud journey into a self-service, automated marketplace by leading process analysis and design efforts; facilitated UX/UI collaboration and served as Scrum Master for cross-functional agile teams to ensure timely and quality delivery
• Designed, launched, and managed an enterprise-wide Learning & Development program focused on cloud-native skills, upskilling over 1,500 employees; undertook full vendor management including sourcing, tendering, contract negotiation, and ongoing partnership to ensure curriculum alignment with evolving organizational needs
• Implemented cloud migration processes aligned with corporate compliance and process governance; improved process transparency and audit readiness while reducing operational risks
• Architected and led a cross-divisional communication strategy to enhance organizational engagement; developed multiple channels including newsletters and intranet content, acting as single point of contact for all departmental communications to ensure consistency and alignment

• Product Owner ServiceNow
• Scrum Master and agile project management for the further development of ServiceNow and its IT interfaces
• Coordination of requirements with all process/service owners and external providers (incident, problem, knowledge, change, service request, catalog, software asset/hardware asset/config management, financial management, SecOPS)
• Management of internal and external software developers
• Coordination of interfaces and catalogs of new IT providers

• Ensured high quality deliverables on time as a highly autonomous, driven product manager
• Built and nurtured relationships with proactive internal and external stakeholders, ensuring project alignment and clear communication feedback loops for continuous enhancements of app features
• Led teams to deliver excellent SaaS apps, managing budgets and roadmaps in complex and very fast-moving environments; managed several projects simultaneously, balancing attention to detail and the bigger picture
• Reduced operational costs through strategic licence negotiations and innovative compensation strategies; accompanied clients from original contract draft and budgeting to final invoicing

• Scrum Master for a development team in the renewable energy sector (FTEs & freelancers), coaching 3 POS

• Agile Coach for the Mauterhebung domain, Release Train Engineer for the Portfolio & Governance division with 5 teams and 19 sub-teams

• Implemented based on SAFe 6.0 and supported all other RTEs in an overarching role defining standards and processes for the entire company to support higher compliance

• Support building up a digital unit for a world renowned kitchen utensils supplier
• Coaching of (C-Level) management in agile frameworks with focus of agile leadership
• Zwilling wide agile coachings (non IT-Departments) in agile methods and best practices
• Hands on support of newly formed, cross functional scrum Teams
• Hands on coaching of new Product Owners
• Roll out of OKRs for the Digital Unit
• Introduction of Design Thinking / Sprints for the development of new hardware (connected devices in kitchens)

• Various relaunches of existing clients, web hosting, operational planning, execution, control and implementation of projects.
• Coordination of workflow, project staff tasks, budget and timeline, creation and updating of the project plan, test management and monitoring, hosting consulting, application training