Rafael De Mestre Gebauer-Project Manager Modern Workplace
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Experience
Project Lead Automation
Textile industry
Analysis and optimization of end-to-end processes in different business areas such as sales, procurement, order processing and logistics. Redesign of the ERP. Identification of optimization potential, especially in areas with media breaks and manual tasks, as well as creation of a prioritized transformation roadmap with clear business cases and implementation recommendations. Management of automation initiatives. RPA at the production site in China. Evaluation and introduction of relevant AI use cases as well as building basic AI competence in the organization. Training internal employees of the project team and supporting them in the transformation process to develop a continuous improvement culture. Close collaboration with IT and external implementation partners, reporting to senior management.
Main tasks and achievements:
- Analysis of business processes and design of automated processes
- Training and support for employees in China and Germany
- 20% cost savings in logistics
- Regular status reports to management
Project Manager Automation Modern Workplace
Bank
- Planning and leading the Windows 11 23H2 rollout for 13,000 clients automated via SCCM
- Management reporting for the steering committee and middle management, as well as automation of daily reporting
- Project control and optimization of client management for handover of operations to a service provider in India
- Orchestration of regular meetings with the 20-member client management team in the areas of packaging, client design and level 3 ticket handling
- Organizing coordination meetings with international country organizations and departments
- Design and introduction of automated continuous improvement processes (Evergreen) for defined software products
- Coordination and onboarding of new international country organizations
- Creation of standard operating procedures, presentations and decision papers
- Technologies: GPO, PowerShell, Zscaler, Intune, Aditus, SharePoint, SQL, Confluence
Patch Manager
International Retail Group
- Leading Windows and Linux server patch management across locations in Europe
- Improving communication between application owners and technical staff
- Planning and controlling migration projects as well as introducing automations and risk management
- Defining documentation processes and supporting training/process documentation
- Managing Linux and Windows technicians and running daily/weekly status meetings
- Supporting onboarding and knowledge transfer to the new outsourcing partner
- Defining and supporting the implementation of bring-in and bring-out service processes in ServiceNow
- Supporting the migration to AVS/Azure
Network Expert
Lufthansa Systems
- Configuration and testing of O2 PDA for VPN communication in the internal network
- AAA server and router configuration, firewall activation and measurement
- Quotation calculation, coordination of vendors and internal departments for major customers
- Migration from MS Access to SQL with design, planning and guidance of heterogeneous development teams
- Implementation and migration of around 100 VPN routers to DMVPN
Enterprise Project Manager
TRON IT Consulting GmbH & Co. KG
- Specialist for international transition and transformation projects, data center moves and rollouts
- Creation of decision papers, presentations, concepts, communication matrices and project plans
- Structuring and orchestrating technicians and subcontractors
- Leading and organizing meetings, conflict management, resource and budget planning
- Developer of the W.I.N. principle to identify and fix process errors, security gaps and deadlocks
- Change management, escalation management, rollout management (software/hardware)
- Workshop facilitation, team motivation, and support and coaching of managers
- Agile & Waterfall project management in an international corporate environment
Software Developer
Self-employed
- Implementation of various AI algorithms (hidden line algorithm, parallel processing, skeleton algorithm ...)
- Learning different programming languages (Occam, Pascal, C)
- Development of an ERP system based on MySQL
- Website development with Typo3 and PHP
Network Specialist
- WLAN rollout and connection of 360 hotels using Cisco routers, switches, and access points
- Support during setup and final acceptance on site
- Extension of system features, IOS upgrades, and configuration changes remotely
Project Manager
- Assessment and structuring of open points at an energy supplier
- Creation of optimization proposals and decision-making bases
- Introduction of standards and communication plans
- Automation of target group-specific information distribution
- Support for change processes, moderation of workshops, conflict management
- KPI reporting and project plan tracking
Project Manager
- Setup of 255 data centers with 1000+ active components and 400+ servers for Schengen EU Border Security
- Team responsibility for 25 employees and a budget of €20 million
- Network design review, Level 3 troubleshooting, VoIP introduction, and rollout planning
- Promotion to network team leader after 3 months and to head of IT infrastructure after 9 months
- Definition of missing processes, interface management, and coordination of parallel projects
- Acceptance, handover to the operations team, and training on incident/config management
Project Manager WAN Consolidation
- Consolidation of WAN lines in a bank merger project
- Provider coordination and controlling as well as monitoring of line switches
- Automation of target group-specific information distribution and KPI reporting
Subproject Lead Processes & Documentation
- Creation of IP and network plans for financial administration (Oracle, SAP, custom development, SQL)
- Proposal for an IP network architecture including WLAN and IP printers under security requirements
- SLA definition, reporting, and documentation of processes and architecture
- Coordination of the involved parties and quality assurance
Technical Consultant
- Level 3 support and rollout of teleworkstations for aviation customers
- Process design, ordering and setup of VPN products as well as firewall rules
- WAN sanity check with live recording and analysis via Wireshark
- Rollout of VPN networks and troubleshooting
Transition Manager
- Lead the transition of an ERP sub-system to SAP with a focus on KPI definition
- E2E design, testing, and configuration of data collection at transmission towers
- Coordination with Security, Operations, and SAP FI/HR interfaces through to SQL query creation
Project Manager Data Center Relocation
IBM (on assignment)
- Subcontractor control and as-is assessment of the customer infrastructure
- Process optimization and coordination of customer meetings
- Project planning for the target environment together with the network and security team
- Reporting and quality assurance of country migrations
- Planning and management of the move of a multi-vendor infrastructure to the central data center
Industry Experience
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Experienced in Information Technology, Professional Services, Telecommunication, Banking and Finance, Retail, and Manufacturing.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Project Management, Product Development, Research and Development, and Supply Chain Management.
Summary
Structured Agile & Waterfall project manager with a strong talent for motivating employees and optimizing work processes. Solid technical knowledge in automation and project management.
Working style: Spot automation potential, optimize and speed up processes, minimize risks, always keep the big picture in mind. In coordination with the stakeholders involved, develop solutions and decision papers, orchestrate processes in development and operations (continuous improvement). Bring business-relevant processes and projects to completion by making balanced use of available resources. Motivate, strengthen and develop teams, involve stakeholders, and build strong cooperation and trusted relationships.
Highly motivated, responsible self-starter with drive and a strong eye for IT operations and security. Resilient and goal-oriented with a strong passion for quickly learning new technologies and tools.
In short: Mr. Possible
Skills
- International Transition And Transformation Projects
- Data Center Moves
- Rollouts
- Industries: Banking, Insurance, Telecommunications, Aviation, Utilities, Retail
- Microsoft Product Portfolio
- Itsm
- Confluence
- Jira
- Sql
- Network Protocols
- Creation Of Decision Papers, Presentations, Concepts, Communication Matrices, Project Plans
- Structuring And Orchestrating Technicians And Subcontractors
- Leading And Organizing Meetings
- Conflict Management
- Resource And Budget Planning
- Development And Application Of The W.I.N. Principle To Identify And Fix Process Errors, Security Gaps And Deadlocks In Corporations
- Change Management
- Escalation Management
- Rollout Management (Software/Hardware)
- Planning, Monitoring And Ensuring Compliance With Project Timelines
- Workshop Facilitation
- Team Motivation
- Support And Coaching Of Managers
- Suggesting Improvements And Supporting Implementation For Quality Assurance
Languages
Education
Computer Science · Bonn, Germany
Doctorate, automation in the digital publishing process · Computer Science · Zürich, Switzerland
Mathematics · Düsseldorf, Germany
Certifications & licenses
Statistics
Experience
Expertise
Qualifications
Profile
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