Rafael D.-Project Manager Modern Workplace
Check rate
Experience
Project Lead Automation
Textile Industry
Analysis and optimization of end-to-end processes in various business areas such as sales, procurement, order processing, and logistics. Redesign of the ERP system. Identification of optimization potential, especially in areas with media discontinuities and manual activities, as well as creation of a prioritized transformation roadmap with clear business cases and implementation recommendations. Management of automation initiatives. RPA at the production site in China. Evaluation and introduction of relevant AI use cases, as well as building basic AI capabilities within the organization. Training internal project team members and supporting them throughout the transformation process to develop a culture of continuous improvement. Close collaboration with IT and external implementation partners, with reporting to senior management.
Main responsibilities and achievements:
- Analysis of business processes and design of automated processes
- Training and support for employees in China and Germany
- 20% cost savings in logistics
- Regular status reports to senior management
Project Manager Automation Modern Workplace
Bank
- Planning and management of the Windows 11 23H2 rollout for 13,000 clients, automated via SCCM
- Management reporting for the Steering Committee and middle management, as well as automation of daily reporting
- Project management and optimization of client management for the handover of operations to a service provider in India
- Orchestration of regular meetings with the 20-person Client Management team in the areas of packaging, client design, and Level 3 ticket processing
- Organization of coordination meetings with international country organizations and departments
- Design and introduction of automated continuous improvement processes (Evergreen) for defined software products
- Coordination and onboarding of new international country organizations
- Preparation of Standard Operating Procedures, presentations, and decision papers
- Technologies: GPO, PowerShell, Zscaler, Intune, Aditus, SharePoint, SQL, Confluence
Patch Manager
International Retail Group
- Management of Windows and Linux server patch management for locations across Europe
- Optimization of communication between application owners and technical staff
- Planning and management of migration projects, as well as introduction of automation and risk management
- Definition of documentation processes and training/process documentation support
- Management of Linux and Windows technicians and conducting daily/weekly status meetings
- Onboarding support and knowledge transfer to a new outsourcing partner
- Definition and implementation support for bring-in and bring-out service processes in ServiceNow
- Support for the migration to AVS/Azure
Transition Manager
Vodafone
- Management of the transition of an ERP subsystem to SAP, with a focus on KPI definition
- E2E design, testing, and configuration of data collection at transmission towers
- Coordination with Security, Operations, and SAP FI/HR interfaces through to the creation of SQL queries
Subproject Lead Processes & Documentation
North Rhine-Westphalia Tax Administration
- Creation of an IP and network plan for the tax administration (Oracle, SAP, in-house developments, SQL)
- Proposal for an IP network architecture including Wi-Fi and IP printers in accordance with security requirements
- SLA definition, reporting, and documentation of processes and architecture
- Orchestration of the parties involved and quality assurance
Project Manager
Airbus
- Assessment and structuring of open items at an energy provider
- Preparation of optimization proposals and decision-making documents
- Introduction of standards and communication plans
- Automation of target-group-specific information distribution
- Support of change processes, workshop moderation, conflict management
- KPI reporting and project plan tracking
Project Manager Data Center Relocation
IBM (on behalf of)
- Subcontractor controlling and assessment of the customer infrastructure
- Process optimization and coordination of customer meetings
- Project planning for the target environment together with the Network and Security teams
- Reporting and quality assurance for country migrations
- Planning and management of the relocation of a multi-vendor infrastructure to the central data center
Project Manager WAN Consolidation
Commerzbank
- Consolidation of WAN connections in a bank merger project
- Provider coordination and controlling, as well as monitoring of line switches
- Automation of target-group-specific information distribution and KPI reporting
Project Manager
EADS
- Setup of 255 data centers with 1,000+ active components and 400+ servers for Schengen EU Border Security
- Team responsibility for 25 employees and a budget of €20 million
- Network design review, Level 3 troubleshooting, VoIP introduction, and rollout planning
- Promotion to Network Team Lead after 3 months and Head of IT Infrastructure after 9 months
- Definition of missing processes, interface management, and coordination of parallel projects
- Acceptance, handover to the operations team, and training in incident/configuration management
Technical Consultant
Lufthansa Systems
- Level 3 support and introduction of teleworking solutions for aviation customers
- Process design, ordering, and setup of VPN products and firewall rules
- WAN sanity check with live recording and analysis using Wireshark
- Rollout of VPN networks and troubleshooting
Network Expert
Lufthansa Systems
- Configuration and testing of O2 PDA for VPN communication within the internal network
- AAA server and router configuration, firewall activation and measurement
- Preparing quotes, coordinating vendors and internal departments for major customers
- Migration from MS Access → SQL, including design, planning and guidance for heterogeneous programming teams
- Implementation and migration of ~100 VPN routers to DMVPN
Network Specialist
Lufthansa Systems
- WLAN rollout and connection of 360 hotels using Cisco routers, switches and access points
- Support with commissioning and on-site acceptance
- Expansion of system features, IOS upgrades and remote configuration changes
Enterprise Project Manager
TRON IT Consulting GmbH & Co. KG
- Specialist in international transition and transformation projects, data center relocations and rollouts
- Preparation of decision papers, presentations, concepts, communication matrices and project plans
- Structuring and orchestration of technicians and subcontractors
- Leading and organizing meetings, conflict management, resource and budget planning
- Developer of the W.I.N. principle for identifying and resolving process errors, security gaps and deadlocks
- Change management, escalation management, rollout management (software/hardware)
- Moderation of workshops, team motivation, and support and coaching for managers
- Agile & Waterfall project management in an international corporate environment
Software Developer
Self-employed
- Implementation of various AI algorithms (hidden-line algorithm, parallel processing, skeleton algorithm …)
- Learning various programming languages (Occam, Pascal, C)
- Development of an ERP system based on MySQL
- Website development with Typo3 and PHP
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology, Professional Services, Telecommunication, Banking and Finance, Government and Administration, and Energy.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Project Management, Product Development, Research and Development, Operations, and Business Intelligence.
Summary
Structured Agile & Waterfall project manager with a strong talent for motivating employees and optimizing work processes. Solid technical knowledge of automation and project management.
Working style: identifying automation potential, optimizing and accelerating processes, minimizing risks, and always keeping the big picture in mind. Developing solutions and decision papers in coordination with the stakeholders involved, orchestrating processes in development and operations (continuous improvement). Bringing business-critical processes and projects to completion through balanced use of available resources. Motivating, strengthening, and developing teams, involving stakeholders, and building strong cooperation and trusting relationships.
Highly motivated, responsible self-starter with drive and a strong focus on IT operations and security. Resilient and goal-oriented, with a strong passion for quickly learning new technologies and tools.
In summary: Mr. Possible
Skills
- International Transition And Transformation Projects
- Data Center Relocations
- Rollouts
- Industries: Banking, Insurance, Telecommunications, Aviation, Energy Providers, Retail
- Microsoft Product Portfolio
- Itsm
- Confluence
- Jira
- Sql
- Network Protocols
- Preparation Of Decision Papers, Presentations, Concepts, Communication Matrices, And Project Plans
- Structuring And Orchestration Of Technicians And Subcontractors
- Leading And Organizing Meetings
- Conflict Management
- Resource And Budget Planning
- Development And Application Of The W.I.N. Principle To Identify And Resolve Process Errors, Security Gaps, And Deadlocks In Large Organizations
- Change Management
- Escalation Management
- Rollout Management (Software/Hardware)
- Planning, Monitoring, And Ensuring Adherence To The Project Timeline
- Workshop Facilitation
- Team Motivation
- Supporting And Coaching Managers
- Proposing Optimizations And Supporting Implementation To Ensure Quality
Languages
Education
University of Zurich
Doctorate, Automation in the Digital Publishing Process · Computer Science · Zürich, Switzerland · summa cum laude
University of Zurich
Diploma · Computer Science · Zürich, Switzerland · 1.0
Automation in the Digital Publishing Process
Friedrich Wilhelm University Bonn
Intermediate Diploma · Computer Science · Bonn, Germany
Specialized in AI and geodesy
Certifications & licenses
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Rafael is based in Cologne, Germany and can operate in on-site, hybrid, and remote work models.
Rafael speaks the following languages: German (Native), Spanish (Native), English (Advanced).
Rafael has at least 33 years of experience. During this time, Rafael has worked in at least 13 different roles and for 12 different companies. The average length of individual experience is 2 years and 4 months. Note that Rafael may not have shared all experience and actually has more experience.
Based on recent experience, Rafael would be well-suited for roles such as: Project Lead Automation, Project Manager Automation Modern Workplace, Patch Manager.
Rafael's most recent position is Project Lead Automation at Textile Industry.
In recent years, Rafael has worked for Textile Industry, Bank, International Retail Group, and TRON IT Consulting GmbH & Co. KG.
Rafael is most experienced in industries like Information Technology, Professional Services, and Telecommunication. Rafael also has some experience in Banking and Finance, Energy, and Tourism.
Rafael is most experienced in business areas like Information Technology, Project Management, and Product Development. Rafael also has some experience in Research and Development, Operations, and Business Intelligence.
Rafael has recently worked in industries like Information Technology, Professional Services, and Banking and Finance.
Rafael has recently worked in business areas like Project Management, Information Technology, and Supply Chain Management.
Rafael holds a Doctorate in Computer Science from University of Zurich, a Master in Computer Science from University of Zurich and a Bachelor in Computer Science from Friedrich Wilhelm University Bonn.
Rafael has 3 certificates. These include: Scrum Master, ITIL V3 Foundation, and Prince 2.
Rafael is immediately available full-time for suitable projects.
Daily rate distribution
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Average rates for similar positions
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The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 27 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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