Rafael De Mestre Gebauer-Project Manager Modern Workplace
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Experience
Project Lead Automation
Textile Industry
Analysis and optimization of end-to-end processes in various company areas such as sales, purchasing, order processing, and logistics. ERP redesign. Identification of optimization potentials, especially in areas with media breaks and manual tasks, and creation of a prioritized transformation roadmap with clear business cases and implementation recommendations. Management of automation initiatives. RPA at the production site in China. Evaluation and implementation of relevant AI use cases and building of basic AI competence within the organization. Training of internal project team members and support during the transformation process to develop a culture of continuous improvement. Close collaboration with IT and external implementation partners, reporting to senior management.
Key tasks and achievements:
- Analysis of business processes and design of automated processes
- Training and support of staff in China and Germany
- 20% cost savings in logistics
- Regular status reports to senior management
Project Manager Automation Modern Workplace
Bank
- Planning and management of the Windows 11 23H2 rollout of 13,000 clients automated via SCCM
- Management reporting for the steering committee and middle management, and automation of daily reports
- Project control and optimization of client management for handing over operations to a service provider in India
- Orchestration of regular meetings with the 20-person client management team in packaging, client design, and level 3 ticket processing
- Organization of coordination meetings with international subsidiaries and departments
- Design and implementation of automated continuous improvement processes (Evergreen) for defined software products
- Coordination and onboarding of new international subsidiaries
- Creation of standard operating procedures, presentations, and decision papers
- Technologies: GPO, PowerShell, Zscaler, Intune, Aditus, SharePoint, SQL, Confluence
Patch Manager
International Retail Group
- Management of Windows and Linux server patch management across sites in Europe
- Optimizing communication between application owners and technical staff
- Planning and steering migration projects as well as introducing automation and risk management
- Defining documentation processes and providing training/process documentation support
- Managing Linux and Windows technicians and conducting daily/weekly status meetings
- Onboarding support and knowledge transfer to the new outsourcing partner
- Defining and supporting implementation of bring-in and bring-out service processes in ServiceNow
- Supporting migration to AVS/Azure
Enterprise Project Manager
TRON IT Consulting GmbH & Co. KG
- Specialist for international transition and transformation projects, data center relocations, and rollouts
- Preparation of decision papers, presentations, concepts, communication matrices, and project plans
- Structuring and orchestration of technicians and subcontractors
- Leading and organizing meetings, conflict management, resource and budget planning
- Developer of the W.I.N. principle for identifying and fixing process errors, security gaps, and deadlocks
- Change management, escalation management, rollout leadership (software/hardware)
- Workshop facilitation, team motivation, and support/coaching of managers
- Agile & waterfall project management in an international corporate environment
Software Developer
Self-employed
- Implementation of various AI algorithms (hidden line algorithm, parallel processing, skeleton algorithm, etc.)
- Learning various programming languages (Occam, Pascal, C)
- Development of an ERP system based on MySQL
- Website development with Typo3 and PHP
Network Expert
- Configuration and testing of O2 PDA for VPN communication in the internal network
- AAA server and router configuration, firewall activation and measurement
- Quote calculation, coordination of vendors and internal departments for large customers
- MS Access → SQL migration including design, planning and guidance of diverse programming teams
- Implementation and migration of ~100 VPN routers to DMVPN
Network Specialist
- WLAN rollout and connection of 360 hotels using Cisco routers, switches and access points
- Support for on-site deployment and acceptance testing
- Expansion of system features, IOS upgrades and remote configuration changes
Project Manager
- Current state analysis and structuring of open issues at an energy provider
- Development of optimization proposals and decision-making support
- Implementation of standards and communication plans
- Automation of targeted information distribution
- Support of change processes, workshop moderation, conflict management
- KPI reporting and project plan tracking
Project Manager
- Setup of 255 data centers with 1000+ active components and 400+ servers for Schengen EU border security
- Team responsibility for 25 employees and a €20 million budget
- Network design review, level 3 troubleshooting, VoIP implementation and rollout planning
- Promoted to network team lead after 3 months and to head of IT infrastructure after 9 months
- Definition of missing processes, interface management and coordination of parallel projects
- Acceptance testing, handover to the operations team and training in incident/configuration management
Project Manager WAN Consolidation
- Consolidation of WAN connections in a bank merger project
- Provider coordination and controlling, as well as monitoring of line switches
- Automation of targeted information distribution and KPI reporting
Subproject Lead Processes & Documentation
- Development of an IP and network plan for the finance administration (Oracle, SAP, custom development, SQL)
- Proposal of an IP network architecture including Wi-Fi and IP printers under security requirements
- Definition of SLAs, reporting and documentation of processes and architecture
- Coordination of involved parties and quality assurance
Technical Consultant
- Level 3 support and implementation of remote workplaces for aviation clients
- Process design, ordering and configuration of VPN products and firewall rules
- WAN sanity check with live recording and analysis via Wireshark
- Deployment of VPN networks and troubleshooting
Transition Manager
- Led the transition of an ERP subsystem to SAP with a focus on defining KPIs
- End-to-end design, testing and configuration of data collection at transmission masts
- Alignment with security, operations and SAP FI/HR interfaces up to the creation of SQL queries
Project Manager Data Center Move
IBM (on assignment)
- Subcontractor controlling and as-is assessment of the client's infrastructure
- Process optimization and coordination of client meetings
- Project planning for the target environment together with the network and security team
- Reporting and quality assurance of country migrations
- Planning and managing the move of a multi-vendor infrastructure to the central data center
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology, Professional Services, Banking and Finance, Retail, and Manufacturing.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Project Management, Product Development, Research and Development, and Supply Chain Management.
Summary
Structured Agile & Waterfall project manager with a strong talent for motivating team members on how to optimize work processes. Solid technical automation and project management knowledge.
Working method: identify automation potentials, optimize and speed up processes, minimize risks, always keep the big picture in mind. In coordination with the involved stakeholders, develop solutions and decision papers, orchestrate workflows in development and operations (continuous improvement). Bring business-critical processes and projects to completion by balancing the use of available resources. Motivate, strengthen, and develop teams, involve stakeholders, build strong collaborations and relationships based on trust.
Highly motivated, responsible self-starter with drive and a keen eye for IT operations and security. Resilient and goal-oriented with a strong passion for quickly learning new technologies and tools.
In short: Mr. Possible
Skills
- International Transition And Transformation Projects
- Data Center Relocations
- Rollouts
- Industries: Banking, Insurance, Telecommunications, Aviation, Utilities, Retail
- Microsoft Product Range
- Itsm
- Confluence
- Jira
- Sql
- Network Protocols
- Preparation Of Decision Papers, Presentations, Concepts, Communication Matrices, Project Plans
- Structuring And Orchestration Of Technicians And Subcontractors
- Leading And Organizing Meetings
- Conflict Management
- Resource And Budget Planning
- Development And Application Of The W.I.N. Principle To Identify And Resolve Process Errors, Security Gaps, And Deadlocks In Corporations
- Change Management
- Escalation Management
- Rollout Management (Software/Hardware)
- Planning, Monitoring, And Ensuring Compliance With The Project Timeline
- Workshop Facilitation
- Team Motivation
- Support And Coaching Of Managers
- Proposing Optimizations And Supporting Implementation For Quality Assurance
Languages
Education
Computer Science · Bonn, Germany
PhD, Automation in the Digital Publication Process · Computer Science · Zürich, Switzerland
Mathematics · Düsseldorf, Germany
Certifications & licenses
ITIL V3 Foundation
Prince 2
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Experience
Expertise
Qualifications
Profile
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