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Florian R.-Program / Service Manager Operations & Projects

Florian R. - Program / Service Manager Operations & Projects - profile avatar
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Hanover, Germany

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Experience

Aug 2024 - Present
Herzogenaurach, Germany

Managing RfP (tender) HR Transformation Program, Program Management Team

Schaeffler AG

Position summary
Managing RfP (tender) HR Transformation Program, Program Management Team at Schaeffler AG
Industries
Automotive
Manufacturing
Business areas
Procurement
Project Management
  • Preparing tender documents
  • Managing various specialist departments and suppliers
  • Successfully conducting the tender
  • Preparing decision documents for multi-stage decision-making committees
  • Providing advisory support to the Program Management Team
  • Program controlling
Dec 2023 - Jul 2024
Frankfurt, Germany

Program / Service Manager Operations & Projects

Syna GmbH

Position summary
Program / Service Manager Operations & Projects at Syna GmbH
Industries
Energy
Utilities
Business areas
Operations
Project Management
  • Span of control: 60 FTE / 8 Direct Reports
  • Managing & coordinating the transition phase "Takeover of Operations & Projects"
  • Establishing and expanding organization & structures
  • Intensive stakeholder management
  • Success: Project completed on time, within budget, and to the required quality
Aug 2022 - Dec 2023
Munich, Germany

Interim Manager - Head of Finance & Analytics

Thüga Smartservice GmbH

Position summary
Interim Manager - Head of Finance & Analytics at Thüga Smartservice GmbH
Industries
Energy
Utilities
Business areas
Business Intelligence
Finance
Project Management
  • Span of control: 20 FTE / two Direct Reports
  • Implementing short-term organizational and commercial changes:
  • High degree of sensitivity in leadership to restore the team
  • Introducing dispatching for better workload distribution
  • Staffing internal and external support
  • Defining and establishing processes
  • Reorganizing the ongoing S/4 Hana program by substituting or supplementing internal staff with external consultants, including staffing 20 FTE within 4 weeks
  • Setting up new project resource and budget planning, establishing missing processes, and creating commercial transparency

Contribution to business success: Stabilized and expanded the team & structure (reducing the turnover rate by 50 %). Established missing processes (requirements, incident, and change request management; established capacity/resource planning and the basis for a project portfolio management system; sparring partner for management & division leadership).

Aug 2021 - Aug 2022
Hanover, Germany

Business Consultant - Digitalization of Public Administration

IT Niedersachsen / Ministries of the State of Lower Saxony

Position summary
Business Consultant - Digitalization of Public Administration at IT Niedersachsen / Ministries of the State of Lower Saxony
Industries
Government and Administration
Business areas
Business Intelligence
Operations
Project Management
  • Supporting the digital transformation (Online Access Act)
  • Business analysis & reorganization of processes to increase efficiency
  • Interface and translator between state authorities & IT
  • Launching more than 35 online services (EU-DLR / BQRL)
  • Risk management for subprojects and sparring partner for ITN executive
  • Guiding project staff

Contribution to business success: Creating efficiency and synergies (e.g., by guiding authorities through “In 10 Steps to an Online Service”), streamlining processes, and establishing risk management.

Jan 2021 - Dec 2021
Angelburg, Germany

Strategy and management consulting – repositioning of internal IT

C & P Construction GmbH & Co. KG

Position summary
Strategy and management consulting – repositioning of internal IT at C & P Construction GmbH & Co. KG
Industries
Construction
Business areas
Information Technology
Strategy
  • Conducting an analysis using semi-structured interviews with 13 operational managing directors, IT itself, and selected departments
  • Identifying areas for action, including recommendations for action (strategic measures, establishing demand management, standardizing processes, etc.) for the years 2021–2025
  • Completed on Time, Budget, Quality
Jan 2021 - Dec 2021

Project Manager - Billing System

Celle-Uelzen Netz GmbH

Position summary
Project Manager - Billing System at Celle-Uelzen Netz GmbH
Industries
Utilities
Business areas
Project Management
  • Project management of the kVASy billing project as part of a BPO
  • Preparation of a high-level concept for implementing requirements and demand management, including a management decision template
  • Assessment and clustering of the corporate group's requirements/expectations of IT, including preparation for management
  • Completed on time, within budget and to the required quality
Jan 2020 - Dec 2020

Authorized Representative & Project Controller – Strategic Recommendation for Action

Düsseldorf Airport GmbH

Position summary
Authorized Representative & Project Controller – Strategic Recommendation for Action at Düsseldorf Airport GmbH
Industries
Transportation
Business areas
Finance
Project Management
Strategy
  • Assessment of an airport joint venture as the basis for a strategic recommendation (push forward or exit)
  • Transparent, fact-based assessment based on a specially developed Methodology Cube / Criteria Map
  • Preparation of an indicative company valuation
  • Analysis of cross-functional processes, organizational structures and the current IT status quo (infrastructure, applications, processes)
  • Recommendations for action & decision template as the basis for the shareholders' strategic decision
  • Management of complex share- and stakeholder structures
  • Project controlling based on Earned Value
  • Completed on time, within budget and to the required quality

Contribution to business success: Fact-based, transparent assessment and results that were comprehensible to all parties, including an indicative company valuation as the basis for recommendations for action for the shareholders. The shareholders were able to make a decision on this basis.

Jan 2019 - Present
Hanover, Germany

Managing Director | Strategy and Management Consultant | Interim Manager

Economify | Rauhut

Position summary
Managing Director | Strategy and Management Consultant | Interim Manager at Economify | Rauhut
Industries
Professional Services
Business areas
Project Management
Sales
Strategy
  • Identification and realization of the potential of medium-sized and large companies
  • Operational project management with budget responsibility in the double-digit millions (see project list)
  • Timely, budget-compliant and needs-based execution of assessments as an authorized representative, focusing on business administration, processes and organization as the basis for strategic shareholder decisions
  • Coordination of business transformations with an impact on IT
  • Establishment and expansion of strategic partnerships with companies, business institutions and political stakeholders
  • Innovation management to acquire new business areas and services
  • Key Account Management
  • Achievements: My calm, professional and empathetic manner made a significant contribution to the success of programmes and projects
  • Creation of (strategic) decision-making foundations up to C-level
  • Reduction of IT contract costs by 15 % p.a. within 2 years
  • Sustainable increase in customer satisfaction (NPS from -10 % to +70 %)
Jan 2019 - Apr 2020
Breidenbach, Germany

Management Consulting, Sparring Partner for the Managing Director

C & P GmbH & Co. KG

Position summary
Management Consulting, Sparring Partner for the Managing Director at C & P GmbH & Co. KG
Industries
Professional Services
Business areas
Strategy
  • Sparring partner to the newly appointed Managing Director
  • Assessment of the company's situation and derivation of recommendations for action
Jan 2019 - Apr 2020

Strategy and Management Consulting - Development of IT Strategy

Celle-Uelzen Netz GmbH

Position summary
Strategy and Management Consulting - Development of IT Strategy at Celle-Uelzen Netz GmbH
Industries
Utilities
Business areas
Information Technology
Strategy
  • Specification of the company's objectives and definition of the IT department's goals
  • Consulting and support in deriving an IT strategy and specifying the resulting fields of action
Jan 2018 - Dec 2020
Essen, Germany

Strategy and Management Consulting – Merger

E.ON Digital GmbH

Position summary
Strategy and Management Consulting – Merger at E.ON Digital GmbH
Industries
Energy
Business areas
Human Resources
Project Management
Strategy
  • Support for a group-wide merger in the HR/HR IT area:
  • Identification of synergies and initiation of synergy projects, as well as tracking of synergy realization based on a synergy repository
  • Design of a Future Operating Model (FOM) as an agile organization
  • Preparation of decision papers and moderation of E.ON / IY meetings
  • Change management: coaching of managers and talents
  • Development of business cases and decision papers for the Executive Board for BPO scenarios
  • Support for tenders and management of external consultants
  • Multi-project management of various group-wide IT projects, PMO

Contribution to business success: Realization of synergies in the mid-million range (HR IT), creation of a 2019–2022 roadmap, reduction of External Spend (~30 %), strategic advice to management for decision-making.

Jan 2017 - Dec 2018
Berlin, Germany

Interim Manager | Organizational Consultant

E.ON SE

Position summary
Interim Manager | Organizational Consultant at E.ON SE
Industries
Energy
Utilities
Business areas
Finance
Human Resources
Information Technology
Procurement
Project Management
  • Support and implementation of reorganization and outsourcing projects
  • Management of a department and disciplinary leadership of a Business Support unit with 20 employees
  • Formulation of an HR IT strategy as well as derivation and implementation of action areas
  • Analysis of AS-IS processes and development of an agile End2End process in the HR IT environment
  • Design and rollout of processes adapted to the agile organizational structure
  • Implementation of a sourcing project to reduce and optimize the use of external service providers in day-to-day operations
  • Establishment of cost controlling
  • Key achievements: Reduction of sourcing costs by 5.8 million euros p.a.; successfully planned and established “Retained IT” organization; sustainable change management through the establishment of a company constitution practiced across the organization; successful implementation of a business succession; establishment of the “Die Unternehmensgefährten” brand in the B2B environment in northern Germany
Sep 2016 - Dec 2016
Stuttgart, Germany

Strategy and Management Consultant

Haug Components Holding GmbH

Position summary
Strategy and Management Consultant at Haug Components Holding GmbH
Industries
Manufacturing
Business areas
Strategy
  • Sustainable, two-stage development of a company constitution
Aug 2016 - Nov 2016
Uelzen, Germany

Management Consultant for Business Succession

KWHC GmbH

Position summary
Management Consultant for Business Succession at KWHC GmbH
Industries
Professional Services
  • Preparation of a decision paper for a business succession
  • Key achievement: Demonstrable recognition and acceptance of the results through the implementation of the entrepreneur's decision
Sep 2014 - Mar 2015
Osnabrück, Germany

Interim Manager | Site Manager

ecoop services SE

  • Disciplinary and professional leadership of 20 employees
  • Establishment and development of a branch office as well as implementation of structures and processes
Mar 2014 - Jul 2014
Gilten, Germany

Management Consultant – Business Succession

Bartling Landtechnik GmbH

Position summary
Management Consultant – Business Succession at Bartling Landtechnik GmbH
Industries
Agriculture
Business areas
Finance
Strategy
  • Support with succession planning
  • Introduction of commercial processes and control mechanisms
  • Joint preparation and moderation of meetings with banks and tax advisors to approve investment projects and loans in the mid-six-figure range
Jul 2013 - Dec 2018
Hamburg, Germany

Managing Partner | CFO | CIO

Die Unternehmensgefährten GmbH | Rauhut | London & Partner

Position summary
Managing Partner | CFO | CIO at Die Unternehmensgefährten GmbH | Rauhut | London & Partner
Industries
Professional Services
Business areas
Finance
Information Technology
Project Management
  • Successfully established and expanded the company to advise decision-makers and entrepreneurs in corporate and SME environments
  • Innovation management to create new business areas according to DiNa4 (Die Nachfolge in 4 Phasen), including their further development as part of digitalization
  • Project management (see project list)
Jul 2013 - Dec 2016
Berlin, Germany

Consultant for the Establishment of a Shared Service Company

E.ON Business Service GmbH

Position summary
Consultant for the Establishment of a Shared Service Company at E.ON Business Service GmbH
Industries
Energy
Business areas
Finance
Human Resources
Project Management
  • Planning, management, establishment and controlling of an interim site for a newly founded HR Shared Service company in Berlin
  • Onboarding of 75 employees
  • Expansion and coordination of commercial planning for 3 corporate business units
  • Establishment of new departments, including accompanying change management
  • Establishment of group-wide HR program management for business units and IT, including controlling
Mar 2012 - Jun 2013
Hanover, Germany

Freelance Management Consultant

Consulting Kontor Rauhut

Position summary
Freelance Management Consultant at Consulting Kontor Rauhut
Industries
Professional Services
May 2010 - Feb 2012
Hamburg, Germany

Commercial Director | Partner

Brauer Consulting GmbH

Position summary
Commercial Director | Partner at Brauer Consulting GmbH
Industries
Professional Services
Business areas
Finance
Jul 2006 - Apr 2010
Hanover, Germany

Head of Support Management | Head of Business Relationship

E.ON IS GmbH

Position summary
Head of Support Management | Head of Business Relationship at E.ON IS GmbH
Industries
Energy
Information Technology
Business areas
Customer Service
Information Technology
Jan 2003 - Jun 2006
Hamburg, Germany

Overall Coordinator Strategic Cooperation Project SAP | Head of Competence Center

EDEKA AG

Position summary
Overall Coordinator Strategic Cooperation Project SAP | Head of Competence Center at EDEKA AG
Industries
Retail
Business areas
Information Technology
Project Management
Jul 2001 - Dec 2002
Zürich, Switzerland

Project Manager Sales

IMG AG

Position summary
Project Manager Sales at IMG AG
Business areas
Project Management
Sales
Jan 2000 - Feb 2001
Hamburg, Germany

Key Account Manager | Line of Business Manager

Intershop AG

Position summary
Key Account Manager | Line of Business Manager at Intershop AG
Industries
Information Technology
Business areas
Sales
Sep 1997 - Dec 2000
Sankt Ingbert, Germany

Strategic Project Manager | Consultant

SAP AG | SAP Retail

Position summary
Strategic Project Manager | Consultant at SAP AG | SAP Retail
Industries
Information Technology
Retail
Business areas
Information Technology
Project Management
Strategy

Industry experience

See where this freelancer has spent most of their professional time.

Experienced in Professional Services, Energy, Information Technology, Retail, Utilities, and Manufacturing.

Professional Services
Energy
Information Technology
Retail
Utilities
Manufacturing
Profile match chart

Business area experience

See which departments and functions this freelancer has contributed to most.

Experienced in Project Management, Information Technology, Strategy, Sales, Finance, and Human Resources.

Project Management
Information Technology
Strategy
Sales
Finance
Human Resources
Profile match chart

Summary

Leader with broad functional experience and strong, comprehensive management and hands-on skills.

  • Sustainable success as Managing Director, Interim Manager, and management and strategy consultant with budget responsibility in the double-digit million euro range (in medium-sized companies, sometimes with strong operational involvement)
  • Unlocking internal potential in medium-sized and large companies (including reducing IT contract costs by 15% p.a. within 2 years)
  • Assessment completed on time, within budget, and in line with expectations as an authorized signatory of a joint venture, focusing on business administration (including indicative company valuation), processes, and organization as the basis for a strategic shareholder decision
  • Supporting a group merger in the area of HR/HR IT, focusing, among other things, on commercial (synergies & controlling) and strategic topics
  • Managing / coordinating business transformations with IT impact
  • Establishing and expanding strategic and partnership-based cooperation in decentralized organizations
  • Innovation management to create new business areas and services
  • Network in business and politics through, for example, Versammlung eines Ehrbaren Kaufmann zu Hamburg, Wirtschaftsrat Niedersachsen, IHK Hannover, and HK Hamburg
  • Key account management - Sustainable increase in customer satisfaction (NPS improved from -10% to +70%)
  • Active in volunteer organizations

Acceptance and recognition in organizations, medium-sized companies, and corporations.

Skills

  • It: Ms Office (Word, Excel, Powerpoint, Outlook)

Languages

German
Native
English
Advanced
French
Intermediate

Education

Oct 1992 - May 1997

Universität Hannover

Diplom-Wirtschaftswissenschaftler · Wirtschaftswissenschaften · Hanover, Germany

Certifications & licenses

Zertifizierter Coach der Wirtschaft

IHK, DBVC

Statistics

Experience

Total positions 25
Experience in Professional Services 16.5 y
Avg length 2 y
Longest experience 7 y 9 m

Global experience

Countries worked in 2 (Germany, Switzerland)
Primary country Germany

Expertise

Recent roles Managing RfP (tender) HR Transformation Program, Program Management Team, Program / Service Manager Operations & Projects, Interim Manager - Head of Finance & Analytics
Main industries Professional Services, Energy, Information Technology
Main business areas Project Management, Information Technology, Strategy

Qualifications

Highest degree Master
Certifications earned 1

Profile

Member since
Last update
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Frequently asked questions

Have questions? Find more information here.

Florian is based in Hanover, Germany.

Florian speaks the following languages: German (Native), English (Advanced), French (Intermediate).

Florian has at least 29 years of experience. During this time, Florian has worked in at least 25 different roles and for 24 different companies. The average length of individual experience is 1 year and 2 months. Note that Florian may not have shared all experience and actually has more experience.

Based on recent experience, Florian would be well-suited for roles such as: Managing RfP (tender) HR Transformation Program, Program Management Team, Program / Service Manager Operations & Projects, Interim Manager - Head of Finance & Analytics.

Florian's most recent position is Managing RfP (tender) HR Transformation Program, Program Management Team at Schaeffler AG.

In recent years, Florian has worked for Schaeffler AG, Syna GmbH, Thüga Smartservice GmbH, IT Niedersachsen / Ministries of the State of Lower Saxony, and C & P Construction GmbH & Co. KG.

Florian is most experienced in industries like Professional Services, Energy, and Information Technology. Florian also has some experience in Retail, Utilities, and Manufacturing.

Florian is most experienced in business areas like Project Management, Information Technology, and Strategy. Florian also has some experience in Sales, Finance, and Human Resources.

Florian has recently worked in industries like Professional Services, Utilities, and Automotive.

Florian has recently worked in business areas like Project Management, Strategy, and Sales.

Florian holds a Master in Wirtschaftswissenschaften from Universität Hannover.

Florian has 1 certificate: Zertifizierter Coach der Wirtschaft.

The availability of Florian needs to be confirmed.

Daily rate distribution

0% 25% 50% 75% 100%
11% of experts charge less than €640 per day.
22% of experts charge between €640 and €800 per day.
33% of experts charge between €800 and €960 per day.
11% of experts charge between €1120 and €1280 per day.
11% of experts charge between €1280 and €1440 per day.
11% of experts charge €1440 or more per day.
<€640 €640-​800 €800-​960 €1120-​1280 €1280-​1440 €1440+

The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

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Daily rate avg. 945 €

The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.

1000
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Rate comparison chart
Median rate 856 €

The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.

Calculated based on our freelancers’ daily rates as of 5 Oct 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.