Michael Holle - Vendor Management Lead in IT Sourcing

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Gmund am Tegernsee, Germany

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Experience

Mar 2025 - Present

1 year 8 months

Frankfurt, Germany

Vendor Management Lead

Kreditinstitut

Interim license management.
Responsible for service relationships with suppliers as well as transaction-related and supplier-related support tasks.
Strategic procurement activities to manage risk and optimize the value/resilience of license usage, including establishing supplier relationship management processes and continuous improvement objectives/programs.
Negotiation of contracts and coordination of supplier integration plans with internal customers.
Monitoring of market dynamics affecting the availability and/or pricing of materials/services.
Collaboration with internal customers to identify procurement needs, develop buyer/market profiles, identify market trends and define acceptable service levels.
Management and termination of an IT contract portfolio required for the IT infrastructure and application landscape.

Feb 2025 - Present

1 year 9 months

Luxembourg

Sourcing Advisor

Pharma Start Up

Procurement of IT infrastructure & security (workplace, help desk, service management) and an ERP system (development and operations).
Provision of templates for contracts and service specifications.
Co-creation of specifications.
Preparation and execution of tenders.
Evaluation and neutral comparison of responses.
Recommendation to the board.
Final negotiation of terms and conditions.
Preparation of comprehensive project planning together with the implementation partners.
Management and control of the selected implementation partners.
Regular reporting.
Ensuring operations through internal and external resources.
Setup of all systems, documents/documentation in English.

Sep 2024 - Feb 2025

6 months

Munich, Germany

Sourcing Advisor Einkauf / Teilprojektleiter

Medizintechnikhersteller

Cost reduction program, IT category.
Execution and management of cost reduction measures with high economic and strategic importance and a significant contribution to the company's success.
Analysis of complex multidimensional problems.
Selection of the highest-performing suppliers from a cost/benefit perspective.
Management of needs analyses, renegotiations and tender processes throughout the entire procurement process.

Mar 2024 - Mar 2025

1 year 1 month

Frankfurt, Germany

Interims Einkauf / Sourcing Advisor

Int. Hospitality Group

Sourcing Advisor, IT category.
Analysis and evaluation of existing contracts, separation of services to be provided internally and externally.
Definition of the service split and tender packages.
Identification of potential suppliers.
Preparation of tender documents and organization of the EU procurement process.
Execution of the entire sourcing project.
Award recommendation for C-level decision-making.
Support throughout the entire negotiation process of the sourcing project through to a contract ready for signature.

Oct 2022 - May 2025

2 years 8 months

Hamburg, Germany

Interims Manager Einkauf / Sourcing Advisor

Medizinische Dienstleistungen

Procurement of a PVS system for the network of medical practices.
Preparation of tender documents using provided materials such as requirements, specifications, etc., as well as own templates.
Definition of required performance indicators, SLA and pricing model.
Management of the entire tender process.
Commercial and technical comparison of offers.
Calculation of the business case and preparation of the decision document.
Contract negotiations through to a contract ready for signature.
Execution and management of cost reduction measures (IT, professional services, consulting categories) with high economic and strategic importance.
Analysis of complex multidimensional problems.
Selection of the highest-performing suppliers from a cost/benefit perspective.
Preparation, negotiation and conclusion of framework and project contracts, as well as sustainable cost management.
Management of several tender processes (in accordance with SektVO) throughout the entire procurement process (Source to Contract).
Result-effective savings of approximately 25% on the negotiated contract volume.

May 2022 - Dec 2022

8 months

Kempten, Germany

Sourcing Advisor

Logistics

Cost benchmarking and analysis of worldwide IT expenditure.
Cost analysis by tower, such as Data Center, central services, Service Desk, etc.
Benchmarking of these towers against industry figures.
Review of Sourcing Readiness/change options by tower (Data Center, Workplace, WAN, Print, Service Desk, etc.) and development of possible actions.

Mar 2022 - Sep 2022

7 months

Jena, Germany

Contract Management

Medical Device Manufacturer

Creation and optimization of a contract portfolio of framework agreements and related detailed agreements throughout the product lifecycle (development, industrialization, production, EoL).
Consideration of regulatory requirements in the medical technology environment (13485, MDR, etc.).
Establishment of contract management processes along the supply chain.
Ensuring the required process conformity / compliance.
Definition of requirements for a Contract Management System (CMS).
Support with contract negotiations.

Feb 2022 - Feb 2022

1 month

Essen, Germany

Tender Support

Global Trading Company for Industrial and Raw Materials

Tender support for “Application Management for CRM”.
Tendering of application operations for two CRM solutions used worldwide.
Provision of suitable methodologies and templates.
Creation of a questionnaire to differentiate providers in terms of technical, organizational and cultural aspects.
Development of a suitable evaluation matrix.

Sep 2021 - Jul 2022

11 months

Mannheim, Germany

Sourcing Advisor

Pharmaceutical Wholesaler

Tender “Device as a Service”.
First Generation Outsourcing for infrastructure as a “Device as a Service” service.
Participation in the creation of service catalogs, SLA, KPI and reports.
Planning and execution of the entire tender process, provider selection and evaluation.
RfP process with risk assessment, Due Diligence and negotiations with suppliers.
Contractual revisions and coordination with stakeholders (CPO, lawyers, business unit).

Jan 2021 - Feb 2022

1 year 2 months

Cologne, Germany

Contract Management / Sourcing Advisor

Low-Cost Airline

Outsourcing of IT infrastructure (First Generation Outsourcing including resource transfer).
Participation in the creation of service catalogs, SLA, KPI and reports.
Planning and execution of the entire tender process, provider selection, evaluation and Due Diligence.
Support with the transition of existing contracts to the service provider.
Renegotiation of outstanding points, especially volume adjustments, Asset Transfer and in-flight projects.

Apr 2020 - Apr 2021

1 year 1 month

Munich, Germany

Cost Engineering / Performance Optimization

International chemical company for advanced specialty chemicals

Efficiency program “Shape the future”.
Analysis of the current state of commercial optimization potential in the IT infrastructure.
Development of concepts and detailing of measures in coordination with the relevant departments.
Advising the CIO and direct reports on implementation planning and quality assurance.
Planning and execution of procurement projects, provider selection, and the RfP process.
Negotiation of contracts through to completion.

Jan 2020 - Jun 2020

6 months

Vienna, Austria

Strategic and Operational Procurement

Leading omnichannel retailer for designer fashion

Strategic and operational procurement of courier, express, and parcel services and facility management.
Planning and execution of procurement projects in the categories of logistics, facility management, and travel.
Provider selection, evaluation, and RfP process with risk assessment and due diligence.
Contract revisions and negotiation of contracts through to completion.

Jun 2019 - Dec 2019

7 months

Neuss, Germany

IT Sourcing Project Manager

Provider of business information, marketing data, and receivables management

Cost engineering and analysis of the current state of commercial optimization potential in the IT maintenance and leasing categories.
Development, negotiation, and completion of measures for sustainable cost management.
Management of tender processes (Source to Contract) and strategic category management.

Apr 2018 - Mar 2022

4 years

Bad Homburg, Germany

Sourcing Advisor IT Procurement / Strategic IT Procurement

Leading leasing company of a network of credit institutions

Insourcing of the IT infrastructure and data center from the service provider back into the leasing company, taking governance requirements into account (BAIT, MaRisk, GDPR, EBA SSM, etc.).
Execution and management of several tenders for hardware, data center housing, managed services for application operations and workplace, ITSM tool, SOC, SIEM, NOC, etc.
Advising on the establishment of a central procurement organization and introduction of an eProcurement tool.
Development and design of strategic supplier and category management (Plan to Strategy Process).
Preparation and documentation of Source to Pay processes based on best practices.
Analysis of complex multidimensional issues and selection of the most effective suppliers from a cost-benefit perspective.
Development, negotiation, and completion of framework and project contracts, as well as sustainable cost management.
Development of agile fixed-price project contracts in a SCRUM context.

Feb 2018 - Dec 2018

11 months

Essen, Germany

Strategic Procurement Optimization

Financial institution for receivables management

Management of company-wide lead-buying activities.
Risk assessment methods for procurement processes.
Management of tender processes across the entire procurement process (Source to Contract).
Strategic category management (Plan to Strategy Process).

Sep 2017 - Apr 2018

8 months

Vienna, Austria

Interim Procurement Manager

Leading omnichannel retailer for designer fashion

Strategic and operational procurement in the categories of IT, logistics, human resources (MSP), facility management, packaging materials, travel and operating supplies.
Provider selection, RfP process, due diligence and negotiations with suppliers.
Documentation of the procurement decision and contractual revisions through to completion.

May 2017 - Mar 2018

11 months

Munich, Germany

Interim Procurement Manager

Semiconductor industry

International, strategic and operational procurement as part of an IT carve-out.
Provider selection and evaluation.
RfP process including risk assessment, due diligence and negotiations with suppliers.
Preparation of a global provider contract with a framework agreement and statements of work.
Support with back-to-back negotiations of existing contracts.

Mar 2017 - Dec 2017

10 months

Stuttgart, Germany

Provider Management / Outsourcing Optimization

Energy supplier

Screening and reorganization of all cost-to-serve processes.
Identification of efficiency gaps and screening of the systems used (Avaya, SAP IS-U, SAP CRM, CiC, Chrystal Reports etc.).
Preparation of a catalog of measures for sustainable efficiency improvements.
Design and implementation of Service Provider Control Management, including processes, organization, role model and quality management.
Development of a management cockpit.

May 2015 - Mar 2017

1 year 11 months

Vienna, Austria

Interim Manager / Project Manager

International airline

IT procurement for 27 subsidiaries, reorganization and procurement projects.
Design and implementation of a shared procurement concept.
Management of several high-volume procurement projects in the IT area.
Migration and transition of strategic IT infrastructure procurement following the sale of the IT subsidiary (180 Mio. €).
Optimization of vendor management and implementation of catalog ordering.
Change of pricing models and introduction of interim payment processes.
Implementation of new processes and adaptation of SAP.

Jul 2013 - May 2015

1 year 11 months

Essen, Germany

Project / Program Manager

National energy supplier

Introduction of a national procurement concept (100 Mio. €) for temporary workers, freelancers and consultants.
Reduction of costs by 10% p. a.
Introduction of strategic sourcing management and change of recruitment policy.
Negotiation with preferred suppliers.
Implementation of processes and introduction of the vendor management system IQNavigator.

Oct 2012 - Jun 2013

9 months

Holzkirchen, Germany

Interim Manager / Project and Program Manager

International Pharmaceutical Company

Procurement of a national MSP (80 Mio. € p. a.) for sourcing consulting and temporary staffing services.
Strategic sourcing, category management, and consolidation of supplier contracts with approx. 180 SAP Consultants worldwide.
Bidder selection and screening in Emptoris.
Development of a new compensation matrix with qualitative and quantitative compensation components.
Negotiation with 36 suppliers using SAP-HR, SRM, and Shape.
Generation of 5-10% savings.

Aug 2012 - Dec 2012

5 months

Mainburg, Germany

Overall Project Lead Procurement

Heating and Climate Technology Manufacturer

Procurement of managed services for customer care and the telephone system.
Screening of the organization with regard to personnel, processes, technology, and controlling.
Preparation of tender documents / specifications for managed service providers and the telecommunications system.
Drafting of new contracts and development of a new compensation matrix.

Jun 2011 - Dec 2011

7 months

Munich, Germany

Project Lead

Media Company

Nationwide site evaluation for a customer care site.
Development of a set of criteria and evaluation of approx. 1200 funding measures.
Evaluation of the labor market, transport concepts, and location options.
Benchmarking and on-site exchange of experience.
Development and evaluation of different operating models.

May 2011 - Dec 2024

13 years 8 months

Munich, Germany

Provider Management / Service Provider Management

International Pharmaceutical Company

Took over the project as management, technology, and outsourcing service provider.
Support of service provider management (quality circles, mystery calls, etc.).
Development of quality management measures and definition of sample sizes.
Coordination of the quality management service provider used.
Ensuring the required comparability and integration of concepts and measures.
Consolidation of results and reporting.
Derivation of improvement measures and implementation recommendations.
Monitoring success and coordinating necessary changes.
Participation in quality circles together with the service providers.
Project / program management for tender support and implementation consulting for outsourcing all first-level contacts.
Redesign and optimization of all operational customer service processes.
Analysis of the technology used (Avaya-Nortel, Siebel, Salesforce, USU).
Preparation of the tender document / specifications and drafting of new contracts.

Nov 2010 - Apr 2011

6 months

Munich, Germany

Overall Project Lead

Nationwide Energy Provider

Procurement, vendor management, and contract management.
Screening of service provider contracts and assessment of current customer service processes.
Development of models to optimize the contract structure.
Development of a new compensation matrix and improvement of business case accuracy.

Jul 2010 - Dec 2010

6 months

Ludwigshafen, Germany

Project/Program Management

Energy Utility

ITIL tender management, service provider management, and establishment of a central call center.
Screening of service providers with regard to ITIL and controlling.
Management of the entire RFP process through contract drafting.
Introduction of a quality management tool.

Jun 2010 - Aug 2011

1 year 3 months

Cologne, Germany

Project/Program Management

Regional Energy Utility

Procurement of a new telecommunications system for the call center.
Replacement of the legacy system through the implementation of Avaya (ACM, AIC, CMS, IP-Agent) for approx. 650 Seats.
Integration of SAP IS-U into the Avaya system.
Optimization of the service center with regard to processes, speech recognition, and reporting.
Functional concept and implementation of realtime visualization/IPTV.

Jul 2009 - Apr 2010

10 months

Potsdam, Germany

Project/Program Management

Energy Trader

Procurement of direct sales partners for gas sales.
Co-creation of the detailed concept and specifications.
Integration of IT systems (SAP IS-U, ABAP, CRM, CiC) and all process levels.
Preparation of all RFP documents and selection of service providers for IT and Customer Service.
Support during the implementation of new service providers.

Jun 2008 - May 2009

1 year

Sub-Project Management

German Federal State

Reorganization and EU tender for citizen services.
Assessment of the current situation and screening in the call center.
Development of an EU-compliant tender document and service description.
Integration of the new service provider into the existing IT environment (ACD Avaya, dtms-Routing, DMS Arvato).

Apr 2007 - Feb 2008

11 months

Cologne, Germany

Project/Program Management

Nationwide Energy Utility

Establishment and interim management of service provider management.
Screening of contracted IT service providers (weakness analysis).
Establishment and consolidation of the KPI system for performance controlling.
Reduction of service provider costs by approx. 30%.

Jan 1998 - Dec 2000

3 years

Vienna, Austria

Management Consultant

IBB Internationale Betriebs Beratung

Jan 1996 - Present

30 years 10 months

Founder / Independent Project Manager

pragmaSource

Founder of the expert boutique for procurement, cost and outsourcing optimization.
Independent project manager, procurement and purchasing consultant.

Jan 1994 - Dec 2010

17 years

Frankfurt, Germany

Shareholder and Managing Director

Digital-dialog/TAS Group

Jan 1991 - Dec 1993

3 years

Frankfurt, Germany

Consultant

Ogilvy & Mather

Industry experience

See where this freelancer has spent most of their professional time.

Experienced in Professional Services, Information Technology, Pharmaceutical, Banking and Finance, Energy, and Healthcare.

Professional Services

Information Technology

Pharmaceutical

Banking and Finance

Energy

Healthcare

Business area experience

See which departments and functions this freelancer has contributed to most.

Experienced in Procurement, Project Management, Information Technology, Strategy, Quality Assurance, and Customer Service.

Procurement

Project Management

Information Technology

Strategy

Quality Assurance

Customer Service

Summary

Proven track record in cost savings, procurement, sourcing, supply chain management, contract management, provider management and operational purchasing. Strong in strategic cost management, procurement, category management and sourcing management, requisitioning and documentation, as well as evaluation and classification.

Many years of experience in contract management (development, negotiation and management, MaRisk, DORA) of purchase, service and works contracts (agile, waterfall). Development and implementation of strategic sourcing programs, e.g. in IT/telecommunications, banking, chemicals, pharmaceuticals, medical technology, energy suppliers, plant engineering, human resources, aviation, consumer goods, hospitality, retail, e-commerce, including EU tenders.

Indirect procurement in the categories IT/telecommunications, software licenses, HR/resources/staffing, travel, relocation, fleet, insurance, logistics, facility management (partly), packaging materials, operating materials (electricity, oil, gas), as well as agencies (direct, media, brand) & media, consulting, marketing.

Direct procurement in the categories R&D, contract manufacturing, production, software programming for the pharmaceutical, medical technology, IT and special equipment manufacturing industries.

Experienced as a Sourcing Advisor (RfI, detailed concepts, RfP, bidder meetings, due diligence, last bid, supplier workshops, evaluation, bidder meetings, proof of concept, contract drafting and negotiation, etc.).

Design and implementation of professional requirements management and provider management organizations, including processes, role models, organization and technical support. Digitization of procurement along the process chain.

Management of service providers and outsourcing optimization of projects and providers regarding capacity, performance and quality of results. Definition and description of fields of action, derivation and description of measures, transformation roadmap. Follow-up on service disruptions, disagreements and claims.

Many years of PMO experience/multiproject management with up to 8 subprojects. Responsibility for resources, time, costs and results, also internationally (D, A, CH, UK, F, B, NL, RUS, CZ) according to Prince 2. Team sizes of up to 20 people.

Experienced in communication at board and senior management level, including stakeholder management and works council activities.

Skills

Procurement
Sourcing And Requirements Management
Cost Effectiveness And Cost Cutting
Category And Contract Management
Provider Management And Claim Management
Supply Chain And Outsourcing Optimization
Digitization Of Procurement, Procurement 2.0, Eprocurement
Performance Optimization
Pmo, Project Manager And Program Manager According To Prince 2 And Itil, Coordinating Between Business Departments, It And Committees, Architecture Analysis, Business And It Concepts, System Development/Integration, Testing, Rollout, Handover To Operations
Bpo And Requirements Management With Requirements Analysis, System Analysis, System Integration, Service Management, Provider Management
Rfi, Rfp, Due Diligence, Contract Development, Tender Analyses (Qfd)
Process Management And Process Optimization With Process Description And Documentation, Cycle Time, Harmonization, Process Step Description, Stca, Standardization, Customer Requirements, Product Quality, Qfd, Poka Yoke, Andon, Value Creation, Waste Identification (Toyoda, Muda-Hunting), Problem Solving, Ptca
Ariba, Emptoris, Synertrade, Onventis, Coupa, Ivalua, Jaegger
S4/Hana, Sap Mm, Is-U, Is-Psd, Srm, Clm, Bi, Shape, Cic, Crm, Pi
Icertis, Fabasoft, Siebel, Salesforce, Veeva, Irms, Citrix, Grutzeck, Oracle, Db2, Ms Sql, Crystal Reports
Microsoft Office 365 Suite, Microsoft Dynamics

Languages

German

Native

English

Advanced

French

Advanced

Spanish

Elementary

Russian

Elementary

Education

Bank Clerk

Fachhochschule Mainz

Dipl.-Betriebswirt (FH) · Mainz, Germany

ENPC School of Int. Management

MA · Champs-sur-Marne, France

Certifications & licenses

Statistics

Experience

Total positions 34

Experience in Professional Services 31 y

Avg length 2 y 10 m

Longest experience 30 y 9 m

Global experience

Countries worked in 3 (Germany, Austria, Luxembourg)

Primary country Germany

Expertise

Recent roles Vendor Management Lead, Sourcing Advisor, Sourcing Advisor Einkauf / Teilprojektleiter

Main industries Professional Services, Information Technology, Pharmaceutical

Main business areas Procurement, Project Management, Information Technology

Qualifications

Certifications earned 1

Profile

Member since

June 2025

Last update

October 2026

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Frequently asked questions

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Michael is based in Gmund am Tegernsee, Germany.

Michael speaks the following languages: German (Native), English (Advanced), French (Advanced), Spanish (Elementary), Russian (Elementary).

Michael has at least 36 years of experience. During this time, Michael has worked in at least 28 different roles and for 32 different companies. The average length of individual experience is 1 year and 1 month. Note that Michael may not have shared all experience and actually has more experience.

Based on recent experience, Michael would be well-suited for roles such as: Vendor Management Lead, Sourcing Advisor, Sourcing Advisor Einkauf / Teilprojektleiter.

Michael's most recent position is Vendor Management Lead at Kreditinstitut.

In recent years, Michael has worked for Kreditinstitut, Pharma Start Up, Medizintechnikhersteller, Int. Hospitality Group, and Medizinische Dienstleistungen.

Michael is most experienced in industries like Professional Services, Information Technology, and Pharmaceutical. Michael also has some experience in Banking and Finance, Energy, and Healthcare.

Michael is most experienced in business areas like Procurement, Project Management, and Strategy. Michael also has some experience in Information Technology, Quality Assurance, and Customer Service.

Michael has recently worked in industries like Professional Services, Pharmaceutical, and Banking and Finance.

Michael has recently worked in business areas like Procurement, Project Management, and Customer Service.

Michael attended education in Bank Clerk.

Michael has 1 certificate: Prince 2 Zertifizierung.

Michael will be available from January 2027.

Daily rate distribution

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Daily rate avg. 1023 €

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Median rate 1000 €

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Calculated based on our freelancers’ daily rates as of 16 Oct 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.