Michael Holle-Vendor Management Lead
Check rate
Experience
Vendor Management Lead
Kreditinstitut
- Interim license management.
- Responsible for the service relationship with suppliers and for transactional and supplier-related support tasks.
- Strategic procurement activities for risk mitigation and for optimizing the value and resilience of license usage, including setting up supplier relationship management processes and continuous improvement targets/programs.
- Negotiation of contracts and coordination of supplier integration plans with internal clients.
- Monitoring of market dynamics affecting the availability and/or pricing of materials/services.
- Collaboration with internal clients to identify procurement needs, develop buyer/market profiles, identify market trends, and define acceptable service levels.
- Management and termination of an IT contract portfolio required for the IT infrastructure and application landscape.
Sourcing Advisor
Pharma Start Up
- Procurement of IT infrastructure and security (workplace, help desk, service management) and of an ERP system (development and operation).
- Providing templates for contracts and service specifications.
- Assisting in the creation of requirement specifications.
- Preparation and execution of tenders.
- Evaluation and impartial comparison of responses.
- Recommendations to the board.
- Final negotiation of terms.
- Creation of a comprehensive project plan together with implementation partners.
- Management and control of selected implementation partners.
- Regular reporting.
- Ensuring operations with internal and external resources.
- Setting up all systems, documents and documentation in English.
Sourcing Advisor Einkauf / Teilprojektleiter
Medizintechnikhersteller
- Cost reduction program in the IT category.
- Implementation and management of cost reduction measures with high economic and strategic importance and a significant contribution to company success.
- Analysis of complex, multidimensional issues.
- Selection of the most cost-beneficial suppliers.
- Management of requirements analyses, renegotiations, and tender processes across the entire procurement cycle.
Interim Purchasing / Sourcing Advisor
Int. Hospitality Group
- Sourcing advisor for the IT category.
- Analysis and evaluation of existing contracts, delineation of services to be provided internally versus externally.
- Definition of the service scope and tender packages.
- Identification of potential vendors.
- Preparation of tender documents and organization of the EU procurement process.
- Execution of the entire sourcing project.
- Decision proposal to C-level for awarding.
- Support of the entire negotiation process of the sourcing project up to the final contract ready for signature.
Interim Purchasing Manager / Sourcing Advisor
Medizinische Dienstleistungen
- Procurement of a PVS system for the medical practice network.
- Creation of tender documents using provided materials such as requirements, specifications, etc., and own templates.
- Definition of necessary performance metrics, SLAs, and pricing model.
- Management of the entire tender process.
- Commercial and technical bid comparison.
- Business case calculation and decision proposal.
- Contract negotiations up to a signable contract.
- Implementation and management of cost reduction measures (IT category, professional services, consulting) with high economic and strategic importance.
- Analysis of complex, multidimensional issues.
- Selection of the most cost-beneficial suppliers.
- Development, negotiation, and conclusion of framework and project contracts as well as sustainable cost management.
- Management of multiple tender processes (according to regulations) across the entire procurement process (source to contract).
- Effective savings of approximately 25% on the negotiated contract volume.
Sourcing Advisor
Logistics
- Cost benchmarking and analysis of global IT expenses.
- Cost review by towers such as data center, central services, service desk, etc.
- Benchmarking these towers against industry values.
- Reviewing sourcing readiness/change options by tower (data center, workplace, WAN, print, service desk, etc.) and developing action options.
Contract Management
Medical device manufacturer
- Creating and optimizing a contract portfolio of framework agreements and related detailed agreements across the product lifecycle (development, industrialization, production, end of life).
- Considering regulatory requirements in medical technology (13485, MDR, etc.).
- Setting up contract management along the supply chain.
- Ensuring required process compliance.
- Defining requirements for a contract management system (CMS).
- Supporting contract negotiations.
Tender Support
Global trading company for industrial and raw materials
- Tender support for application management for CRM.
- Tender for the application operations of two globally used CRM solutions.
- Providing suitable methodologies and templates.
- Creating a questionnaire to differentiate providers technically, organizationally and culturally.
- Building an appropriate evaluation matrix.
Sourcing Advisor
Pharmaceutical trading
- Tender for device as a service.
- First generation outsourcing for infrastructure as a service in a device as a service model.
- Contributing to the creation of service catalogs, SLAs, KPIs, and reports.
- Planning and executing the entire tender process, provider selection and evaluation.
- RfP process with risk assessment, due diligence and negotiations with suppliers.
- Contract revisions and alignment with stakeholders (CPO, legal, business units).
Contract Management / Sourcing Advisor
Low-Cost Airline
- Outsourcing IT infrastructure (first generation outsourcing including transfer of resources).
- Contributing to the creation of service catalogs, SLAs, KPIs, and reports.
- Planning and executing the entire tender process, provider selection, evaluation and due diligence.
- Supporting the transition of existing contracts to the service provider.
- Renegotiating open points, especially quantity adjustments, asset transfer and in-flight projects.
Cost Engineering / Performance Optimization
International chemical company for advanced specialty chemicals
- Efficiency program "Shape the future".
- Current state analysis of commercial optimization potentials in the IT infrastructure.
- Developing concepts and detailing measures in coordination with specialist departments.
- Advising the CIO and direct reports on implementation planning and quality assurance.
- Planning and executing procurement projects, provider selection, and the RfP process.
- Negotiating contracts through to completion.
Strategic and Operational Procurement
Leading omnichannel retailer of designer fashion
- Strategic and operational procurement of courier, express, and parcel services and facility management.
- Planning and executing procurement projects in the categories of logistics, facility management, and travel.
- Provider selection, evaluation, RfP process with risk assessment and due diligence.
- Contract revisions and negotiation of contracts through to completion.
IT Sourcing Project Manager
Provider of business information, marketing data, and receivables management
- Cost engineering and current state analysis of commercial optimization potentials in the categories of IT maintenance and leasing.
- Development, negotiation, and conclusion of measures for sustainable cost management.
- Management of tender processes (Source to Contract) and strategic category management.
Sourcing Advisor IT Procurement / Strategic IT Procurement
Leading leasing company of a banking group
- Internalization of IT infrastructure and the data center from the service provider back to the leasing company, taking into account governance requirements (BAIT, MaRisk, GDPR, EBA SSM, etc.).
- Execution and management of multiple tenders for hardware, data center housing, managed services for application operations and workplace, ITSM tool, SOC, SIEM, NOC, etc.
- Advising on the setup of a central procurement organization and the introduction of an eProcurement tool.
- Development and design of strategic supplier and category management (Plan to Strategy Process).
- Development and documentation of Source to Pay processes based on best practices.
- Analysis of complex multidimensional issues and selection of the most efficient suppliers from a cost/benefit perspective.
- Development, negotiation, and conclusion of framework and project contracts, as well as sustainable cost management.
- Development of agile fixed-price project contracts in a SCRUM context.
Strategic Procurement Optimization
Financial institution receivables management
- Leading company-wide lead-buy activities.
- Methods of risk assessment for procurement processes.
- Management of tender processes along the entire procurement process (Source to Contract).
- Strategic category management (Plan to Strategy Process).
Interim Procurement Manager
Leading omnichannel retailer for designer fashion
- Strategic and operational procurement in the categories of IT, logistics, workforce (MSP), facility management, packaging materials, travel, and operating supplies.
- Provider selection, RfP process, due diligence, and contract negotiations with suppliers.
- Documentation of the awarding decision and contract revisions through to finalization.
Interim Procurement Manager
Semiconductor industry
- International strategic and operational procurement as part of an IT carve-out.
- Provider selection and evaluation.
- RfP process with risk assessment, due diligence, and supplier negotiations.
- Development of a global provider contract with a master agreement and service schedules.
- Support for back-to-back negotiations of existing contracts.
Provider Management / Outsourcing Optimization
Energy provider
- Screening and reorganization of all cost-to-serve processes.
- Identification of efficiency gaps and review of systems used (Avaya, SAP IS-U, SAP CRM, CiC, Crystal Reports, etc.).
- Development of a catalog of measures for sustainable efficiency improvements.
- Design and implementation of service provider control management, including processes, organization, role model, and quality management.
- Creation of a management cockpit.
Interim Manager / Project Lead
International airline
- IT procurement for 27 subsidiaries, reorganization, and procurement projects.
- Design and implementation of a joint procurement concept.
- Managed several large IT procurement projects.
- Migration and transition of strategic IT infrastructure procurement after selling the IT subsidiary (€180M).
- Optimization of vendor management and establishment of a catalog ordering system.
- Revision of pricing models and introduction of interim payment processes.
- Implementation of new processes and SAP adjustments.
Project / Program Lead
National energy provider
- Implementation of a national procurement concept (€100M) for staffing services, freelancers, and consultants.
- Reduction of costs by 10% per year.
- Introduction of strategic sourcing management and change in recruitment policy.
- Negotiation with preferred suppliers.
- Process implementation and rollout of the vendor management system IQNavigator.
Interim Manager / Project & Program Lead
International Pharmaceutical Company
- Procurement of a national MSP (€80M p.a.) for sourcing consulting and temporary labor services.
- Strategic sourcing, category management and consolidation of supplier contracts with approx. 180 SAP consultants worldwide.
- Bidder selection and screening in Emptoris.
- Development of a new compensation matrix with qualitative and quantitative components.
- Negotiations with 36 suppliers using SAP-HR, SRM and Shape.
- Achieved 5-10% cost savings.
Overall Procurement Project Lead
Heating and Air Conditioning Manufacturer
- Procurement of managed services for customer care and telecom systems.
- Organizational screening regarding personnel, processes, technology and controlling.
- Preparation of tender documents / requirements specifications for managed service providers and telecom systems.
- Drafting new contract templates and developing a new compensation matrix.
Project Lead
Media Company
- National site evaluation for customer care location.
- Development of a criteria catalog and evaluation of approx. 1,200 funding measures.
- Assessment of the labor market, transport concepts and site options.
- On-site benchmarking and knowledge sharing.
- Development and evaluation of various operating models.
Provider Management / Vendor Control
International Pharmaceutical Company
- Took over the project as management, technology and outsourcing service provider.
- Supported vendor management (quality circles, mystery calls, etc.).
- Developed quality management measures and defined sample sizes.
- Coordinated the engaged QM service provider.
- Ensured comparability and integration of concepts and measures.
- Consolidated results and reporting.
- Derived improvement actions and implementation recommendations.
- Monitored success and coordinated necessary changes.
- Participated in quality circles together with the vendors.
- Project and program management for tender support and implementation consulting for outsourcing all first-level contacts.
- Re-designed and optimized all operational customer service processes.
- Analyzed the technologies used (Avaya-Nortel, Siebel, Salesforce, USU).
- Prepared the tender documents / requirements specs and drafted new contract templates.
Overall Project Lead
National Energy Provider
- Procurement, vendor management and contract management.
- Screening vendor contracts and capturing the current state of customer service processes.
- Developed models to optimize the contract system.
- Built a new compensation matrix and improved the accuracy of business cases.
Project/Program Lead
Energy Provider
- ITIL tender management, vendor management and building a central call center.
- Screening vendors for ITIL compliance and controlling.
- Managing the entire RFP process up to contract drafting.
- Implementing a quality management tool.
Project/Program Lead
Regional Energy Provider
- Procuring a new call center telephony system.
- Replacing the old system with Avaya (ACM, AIC, CMS, IP-Agent) for around 650 seats.
- Integrating SAP IS-U into the Avaya system.
- Optimizing service center processes, speech recognition and reporting.
- Developing the technical concept and implementing real-time visualization/IPTV.
Project/Program Lead
Energy Trader
- Procuring direct sales partners for gas distribution.
- Co-creating the detailed design and requirements specification.
- Integrating IT systems (SAP IS-U, ABAP, CRM, CiC) across all process levels.
- Preparing all RFP documents and selecting vendors for IT and customer service.
- Guiding the implementation of new vendors.
Subproject Lead
German State
- Reorganizing the citizen service and EU tendering.
- Documenting the current situation and screening the call center.
- Developing an EU-compliant tender document and service description.
- Integrating the new vendor into the existing IT environment (ACD Avaya, dtms routing, DMS Arvato).
Project/Program Lead
Nationwide Energy Provider
- Establishing and serving as interim lead for vendor management.
- Screening the contracted IT vendors (weakness analysis).
- Building and consolidating the KPI system for performance monitoring.
- Reducing vendor costs by about 30%.
Management Consultant
IBB Internationale Betriebs Beratung
Founder / Independent Project Manager
pragmaSource
- Founder of the expert boutique for procurement, cost and outsourcing optimization.
- Independent project manager, procurement and purchasing consultant.
Partner and Executive Management
Digital-dialog/TAS Group
Consultant
Ogilvy & Mather
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Professional Services, Information Technology, Pharmaceutical, Banking and Finance, Energy, and Healthcare.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Procurement, Project Management, Strategy, Information Technology, Quality Assurance, and Customer Service.
Summary
Proven success in cost savings, procurement, sourcing, supply chain management, contract management, provider governance, and operational purchasing. Strong in strategic cost management, procurement, category management and sourcing management, requisitioning and documentation, as well as evaluation and classification.
Many years of experience in contract management (development, negotiation, and administration, MaRisk, DORA) of purchase, service, and work contracts (agile, waterfall). Development and implementation of strategic sourcing programs, for example in IT/telecommunications, banking, chemicals, pharmaceuticals, medical technology, energy utilities, plant engineering, human resources, aviation, consumer goods, hospitality, retail, e-commerce including EU tenders.
Indirect procurement in categories IT/telecommunications, software licenses, HR/resources/personnel, travel, relocation, fleet, insurance, logistics, facility management (partial), packaging materials, operating supplies (electricity, oil, gas), as well as agencies (direct, media, brand) & media, consulting, marketing.
Direct procurement in categories R&D, contract manufacturing, production, software development for industries such as pharma, medical technology, IT, and special device manufacturing.
Experienced as a sourcing advisor (RFIs, detailed concepts, RFPs, bidder meetings, due diligence, last bids, vendor workshops, evaluations, bidder discussions, proof of concept, contract drafting and negotiation, etc.).
Design and implementation of professional requirements management and provider governance organizations including processes, role models, organization, and technical support. Digitization of procurement across the process chain.
Vendor management and outsourcing optimization of projects and providers in terms of capacity, performance, and quality of results. Definition and description of areas of action, derivation and description of measures, transformation roadmap. Tracking of performance issues, disputes, and claims.
Extensive PMO experience/multi-project management with up to 8 subprojects. Responsibility for resources, time, cost, and deliverables, also internationally (DE, AT, CH, UK, FR, BE, NL, RU, CZ) following Prince2. Team sizes up to 20 people.
Skilled in communication at board and executive levels, including stakeholder management and works council collaboration.
Skills
Purchasing/Procurement
Sourcing And Requirements Management
Cost Effectiveness And Cost Cutting
Category And Contract Management
Provider Governance And Claim Management
Supply Chain And Outsourcing Optimization
Digitization Of Procurement, Procurement 2.0, Eprocurement
Performance Optimization
Pmo, Project Manager And Program Manager According To Prince2 And Itil With Coordination Between Business Units, It And Committees, Architecture Analysis, Functional And It Concept, System Development/Integration, Testing, Rollout, Handover To Operations
Bpo And Requirements Management With Requirements Analysis, System Analysis, System Integration, Service Management, Provider Governance
Rfi, Rfp, Due Diligence, Contract Development, Procurement Analyses (Qfd)
Process Management And Process Optimization With Process Description And Documentation, Cycle Time, Harmonization, Process Step Description, Stca, Standardization, Customer Requirements, Product Quality, Qfd, Poka Yoke, Andon, Value Creation, Waste Identification (Toyoda, Lean Waste Hunting), Problem Solving, Ptca
Ariba, Emptoris, Synertrade, Onventis, Coupa, Ivalua, Jaegger
S4/Hana, Sap Mm, Is-U, Is-Psd, Srm, Clm, Bi, Shape, Cic, Crm, Pi
Icertis, Fabasoft, Siebel, Salesforce, Veeva, Irms, Citrix, Grutzeck, Oracle, Db2, Ms Sql, Crystal Reports
Microsoft Office 365 Suite, Microsoft Dynamics
Languages
Education
Bank Clerk
University of Applied Sciences Mainz
Diploma in Business Administration (FH) · Mainz, Germany
ENPC School of Int. Management
MA · Champs-sur-Marne, France
Certifications & licenses
Prince2 Certification
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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