Operations Managers in Germany
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Meet FRATCH Operations Managers in Germany
Robert Karash
Last position:
Interim Manager | Group Leader in the IT Operations & Digitalization Division "Databases, Operations & Support" (DOS) at Landwirtschaftliche RentenBank
- Technical leadership and further development of a team of 28 IT staff (internal & external) in the areas HelpDesk/HelpLine, RHEL (Red Hat), MUREX (trading system & applications), SAP basis operations
- Managing external service providers (including FI-TS for SAP basis operations)
- Personnel, resource and budget planning for the IT department and projects
- Introducing and establishing regular communication formats (weekly status meetings, team and cross-department meetings)
- Ensuring application operations in a hybrid environment (Windows/Linux with database and web/application servers)
- Supporting transformation projects to modernize the application landscape (e.g. DevOps approaches)
- Setting up and implementing a digital IT procurement for hardware & software (e.g. with DELL)
- Developing and managing the "IT Operations DOS" department based on corporate strategy
- Preparing management reports & decision papers on IT projects, optimization potential and automation opportunities
- Representing the department in the advisory boards of the Rentenbank and ensuring regulatory compliance (BaFin §44, GDPR, BSI, MaRisk)
Karsten Reischl
Last position:
New conference and cafeteria building, centralization of administration. at Essity Operations Mannheim GmbH
- Essity Operations, sparring partner for all sites.
- Support with digitalization and implementation of a new billing system
- New concept for the company catering
- New construction of a conference and cafeteria building
Rüdiger Schulz
Last position:
Full-Stack Software Engineer / Consultant for Digitalization at ARTEVENT
Designed, built, and launched an internal event planning web application used by over 100 department leads for a large event, despite having no dedicated testing phase.
Ensured smooth, failure-free operation during first production use, leading to the tool being adopted for future events.
Automated catering calculations and related workflows, significantly reducing email communication and manual computation effort for meal planning.
Managed deployment and hosting on a Linux server using Coolify, including application setup and runtime operations.
Hired and guided a communication designer on UX while independently owning all technical decisions and implementation.
Andrew Steinhauer
Last position:
CSO/COO Interim at Testa Motari GmbH
- Interim leadership responsibility for realigning the entire leadership organization – away from classic target setting and solution specification toward a teal-oriented organization with clear responsibility for each individual employee.
- Stabilization of production processes and reduction of the backlog in all customer projects.
- Building up the necessary material inventory (agreed with end customers by contract) – eliminated backlogs and special runs, achieved 2 weeks of material inventory.
- From the start of the assignment, also took over overall technical responsibility for Research & Development (R&D).
- In addition to the CSO/COO role, took over responsibility for controlling and finance in the last 9 months.
Jens Matthaei
Last position:
Automation project manager at Capgemini Engineering @ ACC Battery Factory
PSA, Peugeot Citroën, France (10/2023 – 05/2024)
- Launch Manager for electrode production rolling lines
- Setup, modernization, and commissioning of cleanroom production equipment
- Management of a team of 15 Chinese technicians
- Recovery of a three-month delay and on-schedule delivery
Ebru Ataman
Last position:
Product Operations Manager, Media Operations & Growth, Global Marketing at Zalando SE
- End-to-end responsibility for the successful implementation and continuous optimization of Mediatool for strategic media planning (offline & online).
- Development and management of efficient onboarding, configuration, and support processes for international stakeholder teams.
- Leadership of API integrations to connect external systems (e.g., for result tracking and performance measurement).
- Advising departments on tool usage and development, including workshop design, training, and knowledge transfer.
- Establishment and maintenance of comprehensive PMO tracking for all tasks, milestones, and deliverables.
- Prioritization and documentation of requirements, change requests, and bugs in Jira, with transparent communication via Confluence.
- Systematic evaluation of user feedback to derive data-driven optimization measures.
- Responsibility for the monthly Mediatool communication newsletter, including content creation for users and leadership.
Dominic Schober
Last position:
Operations Technology & Analytics at Self-directed
- Built operational analytics dashboard suite for a multi-unit F&B group from granular Lightspeed POS data — KPI reporting, product-mix analysis, demand forecasting and expansion site-selection
- Automated weekly, monthly and quarterly reporting and P&L variance analysis, plus a demand-forecasting tool that converts POS data into hourly kitchen prep schedules
- Developed a customer-review intelligence system across six sites — automated data collection, AI classification into operational themes with bilingual reply drafting and an interactive dashboard, cutting weekly review analysis from 2.5 hours to minutes
Antonia Landi
Last position:
Senior Product Ops & Data Lead at Novartis
Embedded in the global MarTech organisation, I led strategic initiatives to shift towards a data-driven product operating model, strengthening decision-making, planning, and accountability across global marketing and product teams.
- Introduced and owned a structured OKR and quarterly planning cadence, coaching Product Managers and Leaders to move from output-driven delivery to outcome-focused prioritisation
- Designed and implemented a global analytics solution serving stakeholders across Marketing, Product, and Regulatory functions, reducing time-to-insight by 70%
- Established user behaviour analytics for internal tools, shifting product decisions from anecdotal input to evidence-based trade-offs
Volker Schreiner
Last position:
Operations Manager ATT Area at Klingelnberg AG
Bridging the vacancy of operations manager ATT area
Process optimization
Reduction of lead times
Reorganization of the ATT area
Increase in OTIF from 73% to 92%
Greater flexibility in employee deployment through internal equipment training
Integration of a new cooperation partner
Implementation of an MDE system
Nicole Neumeister
Last position:
SENIOR CONSULTANT - Digital Transformation / OE & Change at init AG
- Led and executed complex change and transformation projects, focusing on HR transformation and cultural change in public sector organisations (e.g., BAMF, bpb, DAkkS).
- Designed and facilitated change workshops and leadership development programs to drive adoption and successful implementation of change initiatives.
- Collaborated with executives and stakeholders to analyse requirements, define objectives, and develop tailored transformation roadmaps, including communication strategies and performance monitoring.
- Supported business development by identifying and developing new opportunities in digital transformation initiatives.
Edgar Behrend
Last position:
Operations & Customer Experience Lead
Strategic management of daily operations to ensure smooth processes in high-level customer service.
- Implementation and monitoring of performance KPIs to increase operational efficiency.
- Advising clients on optimizing their service workflows and customer journey.
Evelynn Matschassek
Last position:
Creative Strategy & Operations Manager at Vite LLC
- Identified and resolved a six-figure fulfillment deficit caused by legacy software misconfigurations and outdated SOPs
- Managed campaign product development and production, coordinating with multiple international stakeholders
- Revised/Created and implemented comprehensive and scalable fulfillment, inventory management, customer relations, and logistics SOPs
Michael Gaskin
Last position:
Lead Global eCommerce Operations at PUMAGroup
- Bedrock technology operations role providing the foundations on which PUMA's global product teams build PUMA.com and associated systems
- Managed a €3.5 million CAPEX portfolio including ~20 externals and 16 platform and tooling vendors
- Started up and led five functional teams for platform engineering, cloud administration, edge technology, continuous performance testing, and L2 support / incident management
- Person of last resort for mysteries, intractable bugs, compliance crises, litigation support, and black-hole issues where ownership was unclear or contested
- Sole author and driver of a multi-million-euro, multi-year RFP for Global Operations Center serving the direct-to-consumer technology estate for eCommerce, order management, and brick-and-mortar retail tech support
- Conceived, designed, developed and productionized Order Viewer, a secure internal application providing observability into PUMA.com order data at sub-second latency; independently delivered architecture, implementation, GCP deployment, SSO integration and organizational compliance.
Martin Bausewein
Last position:
IT Architect at NDA Defense Industry
- Assessment of a modernization concept for IT infrastructures including client workstations
- Development of an alternative concept focusing on data sovereignty and reducing provider dependencies
- Selection of suitable alternative open-source products and solutions
- Design of a proof of concept approach for incremental evaluation of the options
Sebastian Krammer
Last position:
Group Head of HR Operations at Universal Investment
- Built and led global HR operations including payroll across EU & Singapore (team of 21 across three countries), supporting a workforce of 1,800 employees
- Reduced operational costs by EUR 5M through redesigning HR IT landscape (one group-wide HRIS, Workday implementation)
- Acted as trusted HR advisor for executive team on data driven decision making
- Transformed operations from legal entity focused to scalable group procedures to reduce headcount and transfer positions to best-cost country Poland
- Standardised end-to-end lifecycle processes (employees & external workers), enabling scalable international delivery and sustainable compliant operations
- Led HR programs and projects, including M&A initiatives enabling further international growth
- Defined strategy for payroll services including provider management, integrations built to Workday to ensure sustainable high-quality and compliant delivery
- Created structures to ensure global alignment and continuous improvement of various teams and stakeholder processes and IT tool management
Discover over 15,000 top freelancers
Operations Managers statistics
Aggregated from the professional profiles of matched freelancers.
Experience
21 years
Position duration
2.8 years
Positions per freelancer
9
Top business areas
Operations, Project Management, Information Technology
Top industries
Professional Services, Manufacturing, Information Technology
Certification focus areas
Human Resources, Project Management, Information Technology
Bachelor's degree or higher
79%
Master's degree or higher
39%
Doctorate
5%
Certifications per freelancer
3
Most common languages
German, English, French
Speak two or more languages
100%
Based on our profile pool as of 26 Aug 2026.
Daily rate distribution
The chart shows how the daily rates of freelancers in this role in Germany are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows how many freelancers charge within that range.
Average rates for Operations Managers in Germany
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 26 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
About the role
What they handle
An Operations Manager keeps day-to-day work moving and makes sure teams, processes, and suppliers work as one system. In freelance projects, they often step in as an operations lead, ops manager, or head of operations to stabilize execution and clear bottlenecks.
- Map and improve core workflows
- Coordinate teams, vendors, and internal stakeholders
- Track KPIs, service levels, and delivery risks
- Build reporting that supports better decisions
- Support handovers, launches, and restructuring
Skills that matter
Strong candidates combine structure with calm execution. They can turn messy workflows into clear routines, work across departments, and keep people aligned without creating friction. They also know how to spot what is slowing work down and what can be simplified.
- Process design and continuous improvement
- Stakeholder management and communication
- Planning, prioritization, and escalation handling
- Analytical thinking and reporting discipline
- Leadership without relying on hierarchy
Tools and methods
The exact stack depends on the company, but an Operations Manager should be comfortable with planning and reporting tools, workflow systems, and shared documentation. In many projects, that means working with ERP or CRM data, dashboards, ticketing tools, and SOPs.
Typical methods include:
- process mapping and standard operating procedures
- KPI reviews and root-cause analysis
- meeting cadences and decision logs
- project trackers and action lists
- risk monitoring and issue escalation
When to hire one
Companies usually bring in freelance operations support when growth has outpaced structure, when a team needs temporary leadership, or when a specific change has to land without slowing delivery. This is also common during reorganizations, system rollouts, supply chain issues, or periods of rapid scaling.
In Germany, the role often fits businesses that need clear execution across functions, especially where German and English communication both matter. Freelance support works well when the need is urgent, scoped, or tied to a transition.
What strong work looks like
A good Operations Manager does more than keep things busy. They create order, make responsibilities clear, and leave the team with better routines than they found.
- Clear priorities and owners for key tasks
- Reliable reporting that management can use
- Fewer handover errors and missed deadlines
- Simple processes the team actually follows
- Practical fixes, not long presentations
Common project focus
Freelance assignments can range from short-term operational support to longer transformation work. Some projects focus on service operations, others on logistics, internal workflows, or multi-site coordination. The best fit is usually someone who can step in fast, understand the business model, and improve execution without needing a long onboarding period.
Frequently asked questions
What clients ask us most about Operations Managers — answered in short.
A Operations Manager in a freelance setup keeps core work organized, on track, and measurable. That can include process fixes, team coordination, reporting, supplier follow-up, and support during change. The focus is on execution and clarity, not on long strategy decks.
Look for someone who can structure work, communicate across functions, and make decisions based on data. A strong operations manager understands workflows, escalation paths, and KPIs, and can turn vague problems into concrete actions. If the work involves people and process at the same time, those skills matter most.
A Operations Manager owns ongoing execution, while a project manager usually focuses on a defined initiative with a start and end. An office manager often handles administration and workplace logistics, which is narrower. Operations work is broader and usually touches process, delivery, and coordination across several teams.
A freelance operations manager makes sense when the need is temporary, urgent, or tied to a change such as growth, restructuring, or a system rollout. It is also useful when you need senior operational support before you are ready to create a permanent role. The main benefit is fast, focused help without a long hiring cycle.
Yes, many parts of the role can be handled remotely through shared dashboards, meetings, and documentation. A operations manager can usually drive reporting, process work, and stakeholder coordination from anywhere. On-site work becomes more useful when the job depends on floor operations, warehouse flow, or close team observation.
In Germany, the role is common in industrial companies, logistics, e-commerce, shared services, and growing service businesses. A Operations Manager is especially useful where process discipline and cross-team coordination matter. German-language communication can be important, but many companies also work comfortably in English.
A strong Operations Manager quickly learns the workflow, identifies bottlenecks, and sets up clear next steps. You should see cleaner ownership, better reporting, and fewer unresolved issues early on. Good signs are practical recommendations, steady communication, and progress that the team can sustain.
Expect concrete outputs such as process maps, SOPs, KPI dashboards, action plans, meeting structures, and handover notes. A operations manager should leave behind something the team can use, not just verbal updates. The best deliverables make the business easier to run after the assignment ends.
The average hourly rate for Operations Managers in Germany is 118 €, which corresponds to a daily rate of about 940 € based on an 8-hour working day.
Of the freelancers working as Operations Managers in Germany, 79% hold at least a Bachelor's degree, 39% hold at least a Master's degree, and 5% hold a doctorate.
On average, freelancers working as Operations Managers in Germany have 21 years of professional experience, with a single engagement typically lasting around 2.8 years.
The most common languages among freelancers working as Operations Managers in Germany are German (100%), English (98%), and French (27%).
The most common industries among freelancers working as Operations Managers in Germany are Professional Services (55%), Manufacturing (45%), and Information Technology (41%).
The most common business areas among freelancers working as Operations Managers in Germany are Operations (92%), Project Management (91%), and Information Technology (52%).
FRATCH Operations Managers main locations
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
Berlin 
Munich Request a free demo
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Philipp Thomaschewski
FRATCH CEO
