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• Led and executed complex change and transformation projects, focusing on HR transformation and cultural change in public sector organisations (e.g., BAMF, bpb, DAkkS).
• Designed and facilitated change workshops and leadership development programs to drive adoption and successful implementation of change initiatives.
• Collaborated with executives and stakeholders to analyse requirements, define objectives, and develop tailored transformation roadmaps, including communication strategies and performance monitoring.
• Supported business development by identifying and developing new opportunities in digital transformation initiatives.

Ensuring project coordination for the implementation of Microsoft Dynamics 365 Finance & Operations: stakeholder management, meeting coordination, open issue tracking, task prioritization and knowledge transfer between business units and IT.

• Agile IT project management for the CRM system implementation
• Product Owner for the replacement of two CRM systems
• Creation of the project structure plan and project team
• Managing the gathering of all requirements (requirements management)
• System selection and procurement including contract negotiations with Prodware Deutschland AG
• Managing the data migration and system implementation
• Conducting a proof of concept and creating the MVP together with Prodware Deutschland AG

• Led the project to introduce AI tools for creative teams for image, video, and text creation (Yuma, Google, Flux, cogniwerk.ai, comfy.ai)
• Relaunched Asana and rolled it out to 100 users for shared workflow management and KPI reporting
• Managed the pilot project for the creative workflow automation tool Bannerflow
• Contributed to the overall marketing restructuring project focused on organizational structure and processes

• Overall leadership of multiple strategic operations projects focused on workplace services, SLA framework, access management, certificate management, e-learning, backup & recovery, test management, and capacity management, as well as implementing system monitoring and feasibility studies for a 24x7 operation, partly including ServiceNow implementation
• Development of various ServiceNow operating concepts related to training, permissions, and emergency management as part of a new cloud-hosting initiative for the ServiceNow platform
• Board reporting and leading steering committees within the framework of corporate strategic objectives, as well as establishing new balanced scorecards to measure KPIs for optimization-driven project results

• Developed and implemented organization-wide discovery framework based on Ulwick’s Outcome-Driven Innovation; enabled 7 Product Owners to systematically identify and quantify unrealized value through shared outcome language and opportunity scoring methodology
• Transformed Product Owner role from backlog clerks to strategic experimenters; established dedicated time budget for autonomous hypothesis testing and discovery activities
• Rebuilt customer journey maps to start at actual user need (tool selection phase) instead of platform entry point; eliminated manual data aggregation work previously done by project teams
• Implemented OKR framework across 4 product teams; defined quarterly objectives with measurable key results (e.g., 40% reduction in manual integration effort, self-service adoption increase)
• Unified 3 separate platform roadmaps through cross-team dependency mapping and shared service agreements
• Supported enterprise sales cycle with ROI modeling and technical due diligence for automotive and defense customers

• Translated the company’s ESG vision and strategy into a scalable product concept, defining user personas and end-to-end customer journeys.
• Designed a web application covering the full ESG transformation lifecycle.
• Built an interactive prototype (Base44) with user management and core features, enabling rapid stakeholder validation and alignment.

• Responsible for operational sales scaling in Central Europe and establishing the sales organisation and go-to-market strategy in Scandinavia, particularly Sweden and Norway.
• Establishing strategic partnerships and indirect sales channels alongside direct sales.
• Management of the second and third levels of leadership, control of over 90% of sales and interim management of international sales, with a focus on France, the UK and the USA.
• Expansion and professionalisation of sales operations and sales analytics.
• Significant increase in company revenue of more than 1100% since joining the company.
• Establishment of strategic partnerships and indirect sales channels in Scandinavia (including with Apple and TechStep).
• Implementation of two sales software solutions to improve forecasting and intent.
• Redesign and optimisation of cross-functional sales processes to shorten the sales cycle and increase efficiency in other departments.

• Led the end-to-end delivery of a SAP Supply Chain Management (SCM / TD / SD) ERP programme, covering project initiation, detailed requirements gathering, operating model definition, system design, build, testing, cutover, and global Go Live across Europe, Asia, and North America. Ensured the ERP solution supported key supply chain, manufacturing, and planning operations to enable future business growth.

• Conducted cross-functional workshops with Supply Chain, Procurement, Planning, Manufacturing, and Logistics teams to capture business requirements, define the future operating model, and map end-to-end system design. Consolidated over 150 requirements into structured documentation aligned with SAP standards.

• Shaped solution design and vendor engagement during the early discovery phase, supporting selection of best-fit technology partners and ensuring the system design covered production planning, inventory management, warehousing, logistics, and supply chain forecasting.

• Managed D365 configuration and troubleshooting, ensuring alignment with business processes and resolving integration issues between D365, SAP SCM modules, and surrounding systems.

• Supported Grain data model changes to lead ingestion of planning data into Snowflake and Footprint, enabling enterprise reporting and analytics development.

• Managed scope, timelines, risks, and dependencies across international teams spanning Europe, Asia, and the US, maintaining integrated project plans, issue logs, and executive reporting to drive stakeholder alignment and delivery momentum.

• Enabled the integration of AI-powered demand forecasting tools into supply chain planning processes, improving forecast accuracy, inventory turnover, and operational decision-making across multiple regions.

• Led SIT, UAT, and data migration phases, including design of test scenarios, defect triage management, and coordination of test execution to validate supply chain and manufacturing workflows prior to deployment.

• Delivered detailed cutover planning, business readiness activities, and hypercare support, ensuring a smooth and coordinated Go Live and full operational handover to business teams.

• Collaborated with impacted stakeholders and project team members to complete change impact assessments and deliver a training plan with a series of just-in-time, blend-learning opportunities.

• Implemented a transition plan, leveraging community focal points and in-country implementation partners for effective communication and engagement, defining change readiness checklists, and preparing to transition over 10,000 global community members from version 1 to version 2 of the EIOS system.

• Delivered a communications and engagement strategy to scale-up a global collaboration platform, growing 190 modellers and analysts to over 1000 connected community members within 15 communities in 6 months, enabling collaboration for greater public health impact.

• Implemented a monitoring and evaluation framework to measure the success and impact of the platform in collaboration and public health decision making, providing key storytelling opportunities, reporting for donors and highlighting focus areas for continuous improvement.

• Delivered bite-sized learning and webinars to upskill department colleagues in topics such as stakeholder engagement, resistance management and change methodologies to mitigate limited in-house change management capacity.

• Delivered a change approach to pilot a new one health competency framework for field epidemiology training programmes in Turkey, Nigeria and Thailand, focusing on partnering with in-country implementation coordinators to identify local impacts and needs.

• Partnered with Bangladesh country office to facilitate stakeholder analysis sessions and empower them to identify in-country change agents to implement the one health competency framework.

• Pioneered AI automation solutions across food, healthcare, and retail industries, delivering 45% faster processing times and a 60% reduction in manual workflow and communicated project timelines and updates to stakeholders, ensuring alignment and transparency.
• Architected intelligent agent systems, achieving 92% task completion rate with 24/7 autonomous operation, reducing customer service response times by 75%.
• Developed and launched DeckStandard.com, professional automation tools for think-cell users that streamline presentation workflows and ensure brand compliance across enterprise teams.
• Spearheaded local LLM deployments ensuring complete data privacy while achieving 70% cost reduction.
• Engineered custom automation frameworks across different industries, freeing up 25+ hours weekly for client teams through intelligent workflow optimization.
• Led cross-functional teams developing EU-compliant AI solutions for global enterprise deployment and managed expectations by proactively identifying potential risks, delays, or resource constraints, mitigating 90% of potential project roadblocks.
• Facilitated discovery sessions to gather API details and telephony information, ensuring accurate scoping and delivery insight, leading to a 10% reduction in project change requests.
• Managed and prioritized the team's backlog using Jira, ensuring all tasks were well-structured, documented, and tracked, resulting in a 15% improvement in task completion rate.
• Collected and consolidated requirements and feedback from internal stakeholders across food, healthcare, and retail industries, leading to a 20% increase in stakeholder satisfaction.
• Supported in preparing project documentation, status reports, and dashboards for AI automation solutions, improving project visibility by 25%.

• Scrum Master for a development team in the renewable energy sector (FTEs & freelancers), coaching 3 POS

• Led infrastructure and security integration project for Private Equity acquisition, reducing security vulnerabilities through streamlined governance.
• Restructured resource allocation for strategic projects, enhancing governance through automated tracking and reporting to executive stakeholders.

• Agile Coach for the Mauterhebung domain, Release Train Engineer for the Portfolio & Governance division with 5 teams and 19 sub-teams

• Implemented based on SAFe 6.0 and supported all other RTEs in an overarching role defining standards and processes for the entire company to support higher compliance