PRINCE2 Foundation

• Overall leadership of several strategic operations projects focusing on Workplace Services, SLA Framework, access management, certificate management, e-learning, backup & recovery, test management, and capacity management, as well as the introduction of system monitoring and feasibility studies for 24x7 operations, in some cases including implementation in ServiceNow
• Creation of various ServiceNow operating concepts covering training, access rights, and emergency management as part of a new cloud hosting initiative for the ServiceNow platform
• Executive board reports and leadership of steering committees as part of company-wide strategic objectives, as well as the establishment of new balanced scorecards for measuring KPIs related to optimization-driven project results

• Led and executed complex change and transformation projects, focusing on HR transformation and cultural change in public sector organisations (e.g., BAMF, bpb, DAkkS).
• Designed and facilitated change workshops and leadership development programs to drive adoption and successful implementation of change initiatives.
• Collaborated with executives and stakeholders to analyse requirements, define objectives, and develop tailored transformation roadmaps, including communication strategies and performance monitoring.
• Supported business development by identifying and developing new opportunities in digital transformation initiatives.

• Talent Acquisition EMEA
• Development of scalable recruiting processes,
• Commissioning and management of executive search firms
• Direct Search,
• Active Sourcing
• Interviews

Product Owner ServiceNow

Scrum Master and agile project management for the further development of ServiceNow and its IT interfaces

Coordinating requirements with all Process/Service Owners and external providers (Incident, Problem, Knowledge, Change, Service Request, Catalog, Software Asset/Hardware Asset/Config Management, Financial Management, SecOPS)

Managing internal/external software developers

Coordinating interfaces and catalogs for new IT providers

Transmission system operator – network provisioning platform (team lead)

• Designed the saga orchestrator in Python that provisions network fabrics with rollback.
• Split IP, identity, and resource allocation into bounded contexts with their own databases and typed clients.
• Implemented data access using DDD repositories and units of work, with no SQL in the domain code.
• Required integration tests using real PostgreSQL and RabbitMQ containers, and API fuzzing for every service.
• Introduced an agent workflow where a spec starts each change and a human approves every merge.
• Rolled out OpenTelemetry auto-instrumentation through GitOps across eighteen Kubernetes clusters.
• Led incident response for stuck provisioning and recorded every outage as a post-mortem.

Languages and software used: Python, FastAPI, Pydantic v2, SQLAlchemy async, PostgreSQL, RabbitMQ, Celery, pytest, testcontainers, schemathesis, Helm, Flux CD, GitLab CI, OpenTelemetry, pi coding agent.

Software product company – datacenter simulation SaaS (backend development)

• Built the asynchronous simulation pipeline as the second-largest contributor among more than twenty team members.
• Tagged every image by commit SHA and semver in the GitHub Actions deployment workflows.
• Diagnosed the RabbitMQ memory alarm that froze every simulation and fixed the limits in the Helm chart.
• Converted the test suite to function-style pytest, with coverage reported in every pipeline.

Languages and software used: Python, FastAPI, SQLAlchemy, Alembic, Celery, RabbitMQ, Redis, PostgreSQL, S3, EKS, Helm, Keycloak, GitHub Actions, pytest, mypy, ruff, SonarQube.

Internal AI platform – model serving and telemetry

• Built the FastAPI service that deploys open-weight models on GPU tiers as OpenAI-compatible endpoints.
• Upgraded production EKS by two Kubernetes minor versions and fixed zone-bound storage faults.
• Traced every model call, including its token count, cost, and latency, through the OpenTelemetry operator.

Languages and software used: Python, FastAPI, vLLM, LangGraph, pydantic-ai, OpenAI and Anthropic APIs, EKS, Helm, Flux CD, Terraform, GitLab CI, OpenTelemetry, Grafana.

Ensuring project coordination for the implementation of Microsoft Dynamics 365 Finance & Operations: stakeholder management, meeting coordination, open issue tracking, task prioritization and knowledge transfer between business units and IT.

• Disciplinary and technical leadership of a 12-person team, including employee development, target agreements, coaching, and responsibility for resources and budget
• Planning, steering, and implementation of cross-functional IT and digitalization projects
• Responsibility for project planning, budget, risks, quality, and coordination of internal and external project participants
• Responsibility for key business applications and digital solutions in the gas station business
• Further development of digital applications and optimization of business processes
• Management of external service providers and technology partners
• Close collaboration with business units, IT organization, and management
• Analysis of business requirements and development of sustainable solution concepts
• Evaluation of new technologies and initiation of innovative digitalization measures
• Planning and support of nationwide rollouts as well as ensuring the successful operation of business-critical applications

• Project management in agile IT projects
• Executive coaching
• Product Owner & Business Analyst

• Agile IT project management for the CRM system implementation
• Product Owner for the replacement of two CRM systems
• Creation of the project structure plan and project team
• Managing the gathering of all requirements (requirements management)
• System selection and procurement including contract negotiations with Prodware Deutschland AG
• Managing the data migration and system implementation
• Conducting a proof of concept and creating the MVP together with Prodware Deutschland AG

• Developed and implemented organization-wide discovery framework based on Ulwick’s Outcome-Driven Innovation; enabled 7 Product Owners to systematically identify and quantify unrealized value through shared outcome language and opportunity scoring methodology
• Transformed Product Owner role from backlog clerks to strategic experimenters; established dedicated time budget for autonomous hypothesis testing and discovery activities
• Rebuilt customer journey maps to start at actual user need (tool selection phase) instead of platform entry point; eliminated manual data aggregation work previously done by project teams
• Implemented OKR framework across 4 product teams; defined quarterly objectives with measurable key results (e.g., 40% reduction in manual integration effort, self-service adoption increase)
• Unified 3 separate platform roadmaps through cross-team dependency mapping and shared service agreements
• Supported enterprise sales cycle with ROI modeling and technical due diligence for automotive and defense customers

• Project included hard- and software development.

• Led end-to-end product discovery and strategy engagements for early-stage founders (pre-seed) clients, defining product vision, OKRs, and go-to-market strategies and roadmaps for their cloud-based and AI-enabled solutions.
• Designed scalable product operating models (Agile/Scrum, backlog governance, KPI frameworks) as part of the partnership, to improve delivery predictability and reduce feature cycle time by up to 30%.
• Built scalable product roadmaps aligned to fundraising milestones, helping founders articulate product vision, product<>market fit, and traction clearly to investors.

• Reimagine digital publishing by building a next-generation CMS ecosystem for our portfolio of web magazines, powered by an intelligent AI companion that augments journalistic creativity and decision-making. From real-time trend discovery and data-driven topic ideation to research, writing, refinement, and seamless publishing, the platform will transform how stories are created—enabling faster, smarter, and more impactful journalism while preserving editorial voice, integrity, and human oversight.
• Successfully launched the first two brands on the new CMS platform, establishing a scalable foundation
• Prepared three additional brands for migration and launch, aligning design, SEO, and technical requirements
• Established a unified CMS and AI-supported editorial workflow across multiple digital publications
• Enhanced journalist productivity and focus by automating repetitive tasks and supporting creative processes
• Improved speed, consistency, and quality of content delivery across the portfolio

• Responsible for operational sales scaling in Central Europe and establishing the sales organisation and go-to-market strategy in Scandinavia, particularly Sweden and Norway.
• Establishing strategic partnerships and indirect sales channels alongside direct sales.
• Management of the second and third levels of leadership, control of over 90% of sales and interim management of international sales, with a focus on France, the UK and the USA.
• Expansion and professionalisation of sales operations and sales analytics.
• Significant increase in company revenue of more than 1100% since joining the company.
• Establishment of strategic partnerships and indirect sales channels in Scandinavia (including with Apple and TechStep).
• Implementation of two sales software solutions to improve forecasting and intent.
• Redesign and optimisation of cross-functional sales processes to shorten the sales cycle and increase efficiency in other departments.