PRINCE2 Foundation

AI Assistance and Target Vision for Partially Autonomous Energy Portfolio Management

Building an AI control layer directly on the up-to-date daily live portfolio of a large energy provider — not as an isolated pilot, but as an operational extension of the existing DB1 and portfolio management. The goal is the gradual development from assistance through monitoring/alerting to analysis agents with Human-in-the-Loop approvals, supplemented by a role-specific System of Engagement alongside the BI System of Record. At the same time, the business case, target vision and management pitch compared with static monthly reporting are being developed.

• AI control layer: Design and build on the existing live portfolio data product (several million contracts) — development stages assistance → monitoring/alerting → agents with Human-in-the-Loop approvals.
• LLM-supported data analysis: Semantic queries, SQL/tool integration and additional RAG components based on portfolio, plan-versus-actual and data quality data (Azure OpenAI, Snowflake), with drill-downs to individual contract level.
• Analysis agents: Multi-stage agents for variance and driver analyses of churn, price adjustments, volumes and procurement costs.
• Views concept: Role-specific interfaces for business units, management and C-level as a System of Engagement alongside the BI System of Record.
• Business case & pitch: Target vision and cost-benefit argumentation compared with static monthly reporting.
• LLM setup (privacy & security): Coordination with IT Security and Data Protection — EU region, data separation and approval processes.
• Agent architecture: Multi-stage agent pipelines (analysis → validation → summary) with documented data sources, tool calls, review steps and source references for each statement.
• Data foundation: Built on the up-to-date daily DB1 data product (Snowflake, dbt) — portfolio, plan-versus-actual and data quality metrics as the common basis for all AI analyses.
• Guardrails & evaluation: Evaluation and approval processes for LLM responses relating to management-relevant statements — test sets, metrics and human review.
• Prototyping & validation: Iterative validation of agent responses with the business unit — test question catalogue, feedback loops and response quality for each release.
• Roadmap & development stages: Detailed stages from assistance → monitoring/alerting → partially autonomous management, including transition criteria and governance for each stage.
• Integration: Integration into the existing BI and data landscape — BI remains the System of Record, while the AI layer provides interactive drill-down paths as the System of Engagement.
• Enablement: Enablement of business users — prompting guides, training and an operating model for ongoing use.
• Management: Coordination of business units, Data Engineering, IT Security and Data Protection.
• Change Management: Communication and expectation management with business units and management throughout the development stages.

Results:

• Built on an existing up-to-date daily data product with several million contracts
• Established an LLM setup coordinated with Data Protection and IT Security in the EU region, including data separation and approvals
• Defined three development stages through to partially autonomous management
• Designed role-specific views for business units, management and C-level
• Developed the business case and management pitch for the development stages
• Established an iterative response-quality validation process with the business unit
• Designed the operating model for assistance operations and initiated validation

Stack: Azure OpenAI, Azure AI Foundry, Snowflake, dbt, React, TypeScript, Entra ID, RAG, Agentic AI, analysis agents, Human-in-the-Loop, Prompt Engineering, LLM Evaluation, LLMOps, GDPR / EU region, Azure DevOps, Python, SQL, Change Management

• Owned requirements management for a connected mobile app integrating live vehicle hardware and embedded systems, from analysis through implementation (Requirements Management). App has grown to 500,000+ Google Play downloads and 5,800+ App Store ratings (4.4/5), ranking #170 in Germany's Navigation category.
• Steered digitalization and process optimization projects, coordinating between specialist departments, development teams, and external partners.
• Formulated requirements as user stories and acceptance criteria, accompanying implementation through testing and release.
• Applied genuine, practical AI Fluency to identify automation opportunities and accelerate delivery work. Applied SAFe and PRINCE2 methodologies; earned SAFe® 6 POPM and PRINCE2® Foundation certifications while in this role. Certified in Anthropic's AI Fluency framework.

• Managed the successful overall Trial and Commercial deployment of OpenRAN technology and swap-out of legacy SRAN for 2 mobile network operators in Germany.
• End-to-End Project life cycle governance and coordination of multiple Workstream leads i.e. Operations, Performance, Site Solution Management, Design, SW Delivery, Integration & Implementation, OSS Tools, 3rd-party Resource Support.
• Project planning to cover major milestones by delivering roadmap alignment in compliance with the German Network Regulatory Agency (BNetzA), as a vendor.
• Provided pre/post-Sales support to the Accounts Team for RfP/RfQ submissions.

• Covered a vacancy during extensive personnel changes and ongoing professionalization and digitalization initiatives
• Led and stabilized the marketing team and improved the marketing organization, processes and infrastructure
• Developed team roles, ways of working and internal collaboration
• Established digital marketing structures, CRM and marketing operations initiatives
• Introduced AI-driven workflows for content and knowledge management
• Sharpened positioning in the OEM and Aesthetics business units
• Managed strategic projects such as the Microsoft Dynamics Customer Insights implementation and international brand protection projects
• Stabilized the team despite extensive personnel changes
• Made marketing processes more efficient and reduced operational complexity
• Laid the groundwork for further digitalization and growth initiatives

• Project management and consulting services with a focus on IT interim management: digitalization of corporate management, including processes and applications
• Assessment of the entire IT infrastructure, including applications, core processes and contracts, including cost optimization
• Evaluation and implementation of solutions to promote digitalization in the company in the areas of property management, CRM, invoice review and approval processes, smart metering, DMS and time tracking
• Digitization of file folders and introduction of SharePoint and Microsoft Teams as central document and communication platforms
• Design and delivery of an AI workshop, including the rollout of AI tools to increase efficiency and transparency in key business processes
• Preparation of training materials and delivery of user training for newly introduced digital processes and solutions

• Responsible for cutover planning and go-live management of several parallel IT releases in the e-commerce environment
• Creation and maintenance of cutover plans, runbooks and rollback scenarios as well as audit-proof documentation of all cutover activities
• Definition and management of Go/No-Go decisions, escalation paths and resource availability during the cutover window
• Coordination of technical and business workstreams, management of external service providers and ensuring data consistency
• Management and evaluation of dress rehearsals, structured handover to the hypercare phase
• Cutover reporting and communication before, during and after go-live at decision-maker and C-level level
• Result: All releases completed as planned, cutover structures sustainably established and handed over

• Agile Coach and Scrum Master in the Baykom project
• Coaching the PO and the team
• Reorganization of previous processes with noticeable performance improvement (no statistics yet due to the few sprints, only feedback from the team and from the PO with their supervisor)

• Release Management
• Project Management
• Business Analysis
• Scrum
• SAFe

• Founded the first online start-up with projects around regional online portals, e-commerce and price comparison while still studying.

• Grew the start-up into successful companies.

Business context:

• Release 1 – direct banking (consumer loans, vehicle financing)
• Integration with a newly developed VWFS customer frontend (checkout)
• Integration with the Check24 portal
• Release 2 – vehicle financing through VW Group dealers
• Integration with the existing dealer system for document submission
• Adaptation of the document processing workflow in the new core banking system
• Integration with the vehicle documents management system
• Integration with a dealer information system

Tasks and responsibilities

• Integration interface between the project developing the new core system and the systems being integrated
• Coordination of integration scenarios, interface content and their technical implementation
• Specification of business and technical requirements for the relevant interfaces
• Planning and tracking of implementation by service providers/development teams
• Management of testing activities, test execution and defect resolution tracking
• Status reporting to stakeholders and program management

Skills and technologies

• Project management, requirements analysis, test management, testing, reporting, stakeholder management
• VTXRM Accipiens, SmartFIX, Jira, Confluence, HP ALM
• APIs, REST, SOAP, OpenAPI, XML, JSON

• Review and progress tracking of implementation requirements
• Ticket handling for major accounts
• Development of templates for product process descriptions

• Management consulting for digital transformation and transition projects

• Delivered both strategic guidance and hands-on operational support to early-stage start-ups focusing on building, implementing, and scaling business processes in operations, product development, e-commerce and management.
• Partnered directly with founders to design and execute customized, best-practice solutions, ensuring the optimization and automation of business processes to drive sustainable growth.
• Led end-to-end execution of process optimization and organizational development projects, combining strategic oversight with day-to-day involvement to establish efficient, scalable structures in fast-paced environments.

• Interim Manager with a focus on driving a comprehensive rebranding initiative
• Strategic consultant for brand and communications, advising teams across brand, marketing and communication
• Manager and facilitator for various brand domains (e.g. brand asset management, brand guidance enablement, platforms and processes)
• Holistic management from strategic and concept development to implementation and ongoing brand governance