PRINCE2 Foundation

NTT Data Center Replacement – €20m

• Strategy & Requirements: Data Center migration and exit strategy for ING Germany, including definition of project scope, objectives, KPIs and comprehensive requirements across cybersecurity, physical security, regulatory and group-wide strategic standards.
• Regulatory & Risk Governance: Regulatory and supervisory requirements, risk assessments, ECB notification and audit-ready documentation, achieving formal sign-off with no material findings.
• Procurement & Vendor Selection: RFP and selection of Data Center providers, migration specialists and secure transportation partners in cooperation with Procurement and in line with ING Group requirements.
• Commercial & Contractual: Complex contract negotiations with selected providers, coordinating Legal, Procurement, Business, Security, Compliance (incl. DORA) and Senior Management across both organisations.
• Infrastructure & Data Center Delivery: Data Center fit-out and implementation of base technology, including internal networks, external connectivity, cabling and core services, aligned with required security standards.
• Migration & Transition: End-to-end planning and preparation of application and infrastructure migrations, including environment-specific runbooks and coordination with Release Management, followed by handover to the internal ING organisation for execution; migration execution achieved zero unplanned downtime and no customer impact.
• Financial & Program Control: €20m Program budget with governance of expenditure, forecasts, milestones, dependencies and critical paths, maintaining delivery within approved budget and timeline parameters.

• Error analysis and fixes including performance optimization of the in-house developed platform API
• Change and incident management in day-to-day operations
• Responsible for compliance with security and compliance requirements
• Vendor management for software development and maintenance
• Planning and execution of migration of legacy services to a cloud native platform

Role in the project: project staff, implementation team

Used skills: requirements analysis, IT service and application management, IT operations, error analysis and performance optimization, software maintenance and lifecycle management

Project environment: Cloud Native Platform (Kubernetes, Crossplane, AWS, ArgoCD, Grafana)

• Introduction of approaches for developing and automatically deploying cloud-native software and machine learning programs in OpenShift clusters
• Development of various programs in Python
• Technologies: Kubernetes, OpenShift, Kustomize, ArgoCD, Tekton, Docker, PodMan, Airflow, IntelliJ, PyCharm, Git, Bitbucket, Jira, Confluence, Python

Project, Strategic Consulting – building the Data Strategy and Data Governance Policy for the German branch, client (private bank Julius Bär, headquarters Zurich), March 2026 – present

• Design and negotiation of the data strategy with key stakeholders, including obtaining board sign-off (strategic consulting) – in this context, regulatory advice on data regulations in the EU and specifically for Germany. The data strategy includes: Data Lifecycle Management: data capture, data storage, data usage, data retention policy, data quality incident management
• Definition of milestones and technical feasibility for implementing TOM for the data strategy, data quality checks, metrics, and a metadata inventory to ensure the bank’s compliance with DORA, BCBS239, and MaRisk requirements.

Core project data change, client: (ING Bank, Frankfurt am Main), March – December 2025

• Concept development and solution design for new end-to-end processes including technical interfaces
• Definition of synchronization logic and data flows between legacy and target systems (decommissioning of legacy systems)
• Analysis and validation of data models
• Stakeholder communication with product owners, feature engineers, UX designers, and operational teams for decision-making
• Analytics and impact assessments, e.g. to assess downstream effects and regulatory requirements
• Documentation and comments on technical and business requirements to support implementation in agile squads

Project digitalization of a user group, client: (ING Bank, Frankfurt am Main), as Interim Product Owner, Jan 2025 – present

• Co-shaping key decisions on data architecture and process logic in the context of historized data and user login functionality
• Development of business solution concepts for migration to the target system, including system integration and data flows
• Support with analytics and impact analyses, especially regarding the ability to provide information to law enforcement authorities
• Active coordination with stakeholders from different squads to support decision-making and ensure regulatory requirements are met
• Creation of test scenarios for operational teams and backend systems in the area of API management using Postman and Bruno.

• Managing TPA Manager and a team of 10 Claims Operation Assistants.

• Designing and implementing processes and workstreams using Guidewire from the ground up with European claims teams across all lines of business.

• Establishing service level agreements (SLAs) and detailed key performance indicators (KPIs) with new business intelligence (BI) reporting, payment and performance analysis.

• Developing, steering and analysing 50+ strategic, operational and IT initiatives, driving digital change and AI automation in payments while meeting DORA, GDPR, ACM and BAIT MaRisk regulatory compliance.

• Increasing customer satisfaction scores by 80%.

• Attracting and mentoring market-leading operational and TPA talent.

• Demonstrating strong stakeholder leadership and swift decisional influence.

• Datacenter Senior project lead for the preconstruction phase of a Data Center Development project for an Hyperscaler.

• Recognition of national notified bodies
• Preparation of cybersecurity competency reports
• EU Radio Equipment Directive

• Managing reporting
• Coordinating decision documents (C-level)

• Designed and implemented a global lifecycle programme across EMEA, APAC & NA, unifying processes and systems to improve vendor coordination and operational efficiency
• Developed and deployed supporting systems and processes, enhancing traceability and service reliability across logistics operations
• Introduced a standardised Service Test & Validation framework, improving quality assurance and reducing deployment errors

• Responsibility for the specialist department
• Effective stakeholder management
• Management and prioritization of the backlog
• Resource and capacity planning
• Risk management
• Cost calculation and budget control
• Compliance with security guidelines and data protection regulations in a high-security environment (Bank regulations)
• Creation and monitoring of project timelines
• Planning and execution of workshops as well as the creation of user manuals
• Development and coordination of architecture maps with service providers and internal IT
• Creation and tracking of milestone plans
• Recording, analysis, and documentation of defects, including retesting until final approval for launch
• Coordination and execution of penetration tests
• Organization and management of User Acceptance Tests (UAT)
• Definition of Go / No-Go criteria for the launch
• Collaboration and organization of multinational teams

• Company management and overall commercial responsibility

• Placement of specialist and executive personnel, as well as interim managers

• Project planning for the Finls website
• Development with node.js, Bootstrap, Express, React, Three.js
• Building database structures
• Programming APIs
• Connecting to various stock exchange portals and integration with finance APIs

I advise companies on strategic and organizational challenges at the intersection of strategy, organizational design and transformation. My work focuses on translating strategic priorities into effective organizational structures, governance, operating models and ways of working.

Key areas include:

• Strategy & Performance: strategy review and planning, strategic workforce planning, performance and efficiency, business case management
• Organization & Operating Model: organizational analysis and design, Target Operating Models, governance and accountabilities, processes and interfaces
• Transformation Management: transformation design, governance and roadmaps, implementation planning and stakeholder alignment

My approach combines the analytical strength of strategy and management consulting with an understanding of organizational and human dynamics. I structure complex situations, develop and assess design options, prepare decisions and work with relevant stakeholders to implement solutions that are strategically sound and organizationally viable.

• Web Design
• Digital Marketing
• Social Media
• Graphic Design
• Web Maintenance
• Business Consulting