ITIL Foundation
professionals in Munich in minutes from 15,000 CVs with the power of AI.Bring in freelancers who understand IT service management, service value streams, incident and change handling, and the practical language of ITIL 4. Get fast, precise matching with vetted professionals who hold the ITIL Foundation certificate.
Meet FRATCH ITIL Foundation in Munich
Dariusz L.
Last position:
5G IT Program Manager at 1&1 Versatel
- 1&1 OpenRAN 5G program
- Technical and commercial management of the IT system landscape supporting the 5G OpenRAN rollout, operations, and API integrations.
- Management of API integration projects between 1&1 and Rakuten Symphony RCP systems, including rollout planning, change management, and ticket management.
- Management of delivery schedules, budgets, and design compliance within the company-wide governance processes for IT projects.
- Reporting on progress and cost development to stakeholders, including top management, as well as planning budgets and resources.
Paul T.
Last position:
Senior Project Manager Networks Division at Samsung Electronics GmbH
- Managed the successful overall Trial and Commercial deployment of OpenRAN technology and swap-out of legacy SRAN for 2 mobile network operators in Germany.
- End-to-End Project life cycle governance and coordination of multiple Workstream leads i.e. Operations, Performance, Site Solution Management, Design, SW Delivery, Integration & Implementation, OSS Tools, 3rd-party Resource Support.
- Project planning to cover major milestones by delivering roadmap alignment in compliance with the German Network Regulatory Agency (BNetzA), as a vendor.
- Provided pre/post-Sales support to the Accounts Team for RfP/RfQ submissions.
Tadeusz A.
Last position:
Lead Architect Enterprise Architecture & Security at CGI
Lead Architecture in an interdisciplinary architecture team covering enterprise, solution, NOOTS, cloud and security architecture as well as regulatory and European interoperability requirements.
Public / Government
Development and management of target architectures, principles, standards and technical guardrails; assessment of Security-by-Design, IAM, data protection and interface/integration architectures; architecture reviews, security assessments, risk analyses, and preparation of decision records, target visions, roadmaps and decision papers. Architectural knowledge and consideration of relevant AD-NOOTS requirements, particularly for IAM, authorization, secure integration and interoperability.
Technologies / Methods: Enterprise Architecture, Solution Architecture, Security Architecture, Cloud Architecture, NOOTS / EU-OOTS, IAM, Authorization, Security-by-Design, API/Integration Architecture, Interoperability, Risk Analysis, Architecture Governance
Security and integration requirements as well as technical decisions are structured in reliable architecture and decision artifacts.
Antonio M.
Last position:
Senior PO/PM/Agile Master for AI/NLP/ML Products at Freelancer
- PO/PM for digital products such as Search, Recommendations & AI (IR/ML)-related projects, Knowledge and Document Management Systems, and Search with LLMs, RAG, and Knowledge Graphs
- Agile evangelist helping people, teams, and organizations work in an agile way
Fred H.
Last position:
Software Architect and Developer at Personal project
Recurring problem in my own AI-assisted projects: requirements analysis, use cases, and architecture decisions can be created quickly with AI support, but remain difficult to follow and scattered across Markdown files – knowledge is lost as soon as it is no longer in the context window. arknet turns requirements engineering and architecture knowledge into structured, verifiable data instead of plain text: requirements, use cases, and architecture decisions form a consistently linked knowledge graph, traceable from requirement to architecture decision – queryable by both people and AI agents. Technically based on RDF/OWL and a custom MCP server.
Result: Working MCP daemon, Docker image published automatically to GHCR, nine hexagonal modules, eleven ADRs (including an Open-Core licensing model). Requirements engineering and Ubiquitous Language hexagons are active. Public as a Community Edition under Apache-2.0 since 07/2026 (github.com/kogn-io/arknet), together with the Claude Code plugin and GHCR image; Open-Core model.
Label: Java, Maven, RDF, RDF4J, OWL, SPARQL, Model Context Protocol, Spring AI, Docker, GitHub, Git, Claude Code, Obsidian, DDD, Hexagonal Architecture, ArchUnit, JUnit, AssertJ, Interface Development, Software Architecture, Continuous Integration, Knowledge Management
Hardeep B.
Last position:
Sr. Data Engineer at Charles Schwab Bank
- Designed and implemented end-to-end data pipelines (batch & streaming) using Python, SQL, and Apache Spark, Databricks on AWS reducing ETL latency by 40%.
- Developed serverless event-driven ingestion pipelines using AWS Lambda and SQS, ensuring real-time data availability for downstream analytics.
- Leveraged Google Cloud Platform (GCP) services including BigQuery and Dataflow to manage cross-cloud data warehousing and analytics integration.
- Expertise in DMS (CDC, Full Load) and Airflow for scalable data pipeline automation and orchestration.
- Managed and customized data pipelines using Databricks, Airflow. Automation using Docker, Kubernetes, Terraform.
- Automated data quality checks using dbt to modularize transformations and ensure production-grade data lineage, improving reliability by 30%.
- Collaborated with compliance teams to ensure GDPR and SOC2 alignment. Mentored junior engineers and contributed to architecture refactoring for scalability.
- Created and maintained dashboards in Power BI to provide actionable insights.
Tobias N.
Last position:
Enterprise & Solutions Architect
- Built a standalone corporate IT environment — cloud strategy, network, AWS Landing Zone, security requirements, contract negotiations.
- Migrated all applications, helping the client avoid significant contractual penalties.
- Onboarded and managed int...
Ronald M.
Last position:
DevOps Consultant at M.it services & systems GmbH
- Adaptation, optimization, configuration, and administration of a multi-stage GitLab instance with over 250 users
- Setup, adaptation, expansion, and optimization of infrastructure, configuration, and monitoring
- Provisioning of services and handover to production
- System environment: DependencyTrack, GitLab, Grafana, Hedgedoc, Kubernetes, Oauth2 Proxy, Openstack, Prometheus, Syseleven
Ambartsum P.
Last position:
Program Lead – Performance & Quality Engineering at Accenture
- Led performance engineering strategy for MS Dynamics 365 retail transformation
- Coordinated 25+ engineers across multiple delivery streams
- Identified and resolved system bottlenecks, reducing critical performance issues by 40% pre-go-live
- Delivered executive performance dashboards enabling data-driven release decisions
Marco S.
Last position:
IT Interim Manager & Digitalization Consultant at paarprojekt GmbH
- Project management and consulting services with a focus on IT interim management: digitalization of corporate management, including processes and applications
- Assessment of the entire IT infrastructure, including applications, core processes and contracts, including cost optimization
- Evaluation and implementation of solutions to promote digitalization in the company in the areas of property management, CRM, invoice review and approval processes, smart metering, DMS and time tracking
- Digitization of file folders and introduction of SharePoint and Microsoft Teams as central document and communication platforms
- Design and delivery of an AI workshop, including the rollout of AI tools to increase efficiency and transparency in key business processes
- Preparation of training materials and delivery of user training for newly introduced digital processes and solutions
Melanie G.
Last position:
Senior IT Project Manager & Cutover Lead (Freelance) at Omikron GmbH
- Responsible for cutover planning and go-live management of several parallel IT releases in the e-commerce environment
- Creation and maintenance of cutover plans, runbooks and rollback scenarios as well as audit-proof documentation of all cutover activities
- Definition and management of Go/No-Go decisions, escalation paths and resource availability during the cutover window
- Coordination of technical and business workstreams, management of external service providers and ensuring data consistency
- Management and evaluation of dress rehearsals, structured handover to the hypercare phase
- Cutover reporting and communication before, during and after go-live at decision-maker and C-level level
- Result: All releases completed as planned, cutover structures sustainably established and handed over
Volker R.
Last position:
Architect and Senior System Administrator at International trading company
- Analysis and optimization of the VMware environment for operation in a KRITIS environment
- Planning and implementation of updates to the VMware and hardware environment in a KRITIS environment
- Set up Skyline Health Diagnostics
- Review of the existing documentation
- Training and onboarding of new internal employees
- Support with migration and upgrade projects
- Preparations for moving scripts in the virtualization environment to GitLab
- Ticket processing with Service.Now
Rainer V.
Last position:
Advisor at IGDCR
- Digitalization
- Consulting
- Strategy
- Governance
Tobias W.
Last position:
External Contractor at Government Agency
- Project support for VMware/Active Directory
- Operational support for administration, process execution
- Creation and review of documentation
- Active Directory, Powershell, VMware VSphere 7, Confluence, Jira
- Windows Server 2016/2019/2022/2025 GUI/Core
- Concept and rollout of Windows Update Services (approx. 500 client/server systems) and takeover of a central WSUS gateway company-wide
- Takeover and redesign KMS/RDS systems company-wide
Mahmoud R.
Last position:
Database Administrator at Deutsche Pfandbriefbank
- Provision and operation of Oracle databases within the agreed service levels.
- Storage administration using Oracle ASM feature.
- Oracle Grid Infrastructure and database patching.
- Ensure SLAs and operational KPIs are met, coordinating internal and external support during major incidents.
- Create and exercise reliable backup strategies and periodic restorations.
- Plan and execute migrations from non-multitenant to multitenant architectures and consolidate databases into multiple containers.
- Configure Oracle database authentication with Kerberos.
- Deploy and administer Azure Database for PostgreSQL (Flexible Server) including configuration, scaling, and high availability setup.
- Migrate on-premises PostgreSQL databases to Azure using pg_dump/pg_restore, pg_dumpall, and Azure Database Migration Service.
- Configure backup and point-in-time restore policies for compliance and recovery objectives.
- Implement monitoring and alerting with Azure Monitor, Log Analytics, and custom dashboards.
- Perform query performance tuning by analyzing execution plans, optimizing indexes, and adjusting parameters (work_mem, shared_buffers, autovacuum).
- Collaborate with developers to implement schema design improvements, partitioning, and connection pooling (PgBouncer) for scalability.
Discover over 15,000 top freelancers
ITIL Foundation statistics
Aggregated from the professional profiles of matched freelancers.
Experience
23 years
Position duration
2.2 years (Germany: 3.1 years)
Positions per freelancer
12 (Germany: 14)
Top business areas
Information Technology, Project Management, Operations
Top industries
Information Technology, Professional Services, Banking and Finance
Certification focus areas
Information Technology, Project Management, Product Development
Bachelor's degree or higher
90% (Germany: 82%)
Master's degree or higher
65% (Germany: 52%)
Doctorate
10% (Germany: 7%)
Certifications per freelancer
7 (Germany: 8)
Most common languages
English, German, French
Speak two or more languages
97%
Based on our profile pool as of 15 Nov 2026.
Daily rate distribution
The chart shows how the daily rates of experts holding this certification in Munich are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows the share of experts charging within that range.
Average rates for ITIL Foundation in Munich
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 15 Nov 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
ITIL Foundation experts industry focus
See which industries our matched freelancers work in most often — every figure is calculated live from the freelancers on FRATCH.
- Information Technology (97%)
- Professional Services (57%)
- Banking and Finance (54%)
- Automotive (48%)
- Manufacturing (45%)
- Telecommunication (40%)
- Retail (34%)
- Government and Administration (32%)
Please note that freelancers can work across multiple industries, so percentages overlap.
About the certification
What it covers
ITIL Foundation is the entry-level certification for IT service management. It shows that a professional understands the core ideas behind the ITIL 4 framework and can speak a common language with service desks, operations, product teams, and suppliers. For companies in Munich, that is useful when service delivery must stay structured across local teams, remote teams, and external partners.
Core knowledge
- Service value system and service value chain
- Guiding principles for practical service improvement
- Incident, request, problem, and change thinking
- Roles, practices, and the idea of continual improvement
- Value, cost, risk, and collaboration across services
Typical holders
People who hold ITIL Foundation often work in service management, operations, support, or transformation projects. Some are service desk leads, process coordinators, project members, or consultants who need a solid base before moving into deeper ITIL roles. In Munich, this certification is especially relevant when international stakeholders expect clear process language and reliable coordination.
What it tells you
A freelancer with ITIL Foundation is unlikely to promise deep specialist design work on their own. What they do bring is a structured view of service operations and the discipline to work with agreed processes. That helps when you need support for incident handling, change coordination, service reporting, or process improvement. It is a good signal for teams that want order, clarity, and fewer handover errors.
Where it fits
This certification matters in IT operations, managed services, internal IT, and consulting assignments where service management is part of the work. It is also common in organizations that use ITIL as a shared framework for process design or transformation. If you hire in Munich, check whether the freelancer also works comfortably in English or German, and whether the assignment is on-site, hybrid, or remote.
Finding the right fit
ITIL Foundation is the name many people use, while some search for ITIL 4 Foundation or the older ITIL Foundation label. The certification is a good match when you want a freelancer who can join service teams quickly and work with a common operating model. It is not about theory alone. It is about practical service management that helps teams stay consistent and accountable.
Frequently asked questions
What clients ask us most about ITIL Foundation — answered in short.
ITIL Foundation validates a basic but practical understanding of IT service management. A freelancer with this certificate knows the main ideas of ITIL 4, including how services create value, how practices fit together, and how teams improve services over time. It is a strong signal that the person can work in a structured service environment without needing the framework explained from scratch.
In practice, ITIL Foundation often refers to the current ITIL 4 Foundation level, which is the name many people use in searches and conversation. You may also still see the older ITIL Foundation wording from previous versions. For hiring, the key question is whether the person understands the current ITIL 4 concepts your team uses.
ITIL Foundation fits freelancers who support IT operations, service desks, service transition, process improvement, or managed services. It is also useful for consultants and project professionals who work with service management teams. If your assignment needs common language around incidents, changes, requests, and continual improvement, this certification is relevant.
ITIL Foundation is the starting point. It confirms broad awareness of the framework, not deep specialist mastery. Higher levels usually go further into practice or role-specific knowledge, so Foundation is best seen as a baseline for shared understanding rather than an advanced specialist credential.
There are no strict technical prerequisites for ITIL Foundation in the usual sense. Most candidates benefit from basic familiarity with IT services, support processes, or project work, because the material is easier to absorb when linked to real service situations. The exam content is conceptual and process-oriented, so preparation is mainly about understanding the framework and its language.
People preparing for ITIL Foundation usually study the ITIL 4 concepts, practice the terminology, and connect the ideas to real service scenarios. Good preparation focuses on how the guiding principles, service value chain, and common practices work together. The goal is not memorizing isolated terms, but understanding how service management decisions affect delivery and value.
ITIL Foundation itself is not about frequent re-exams in the way some other credentials are. Renewal rules can change over time and may depend on the certification scheme in use, so candidates and hiring teams should check the current PeopleCert guidance. For employers, the main point is whether the freelancer’s knowledge is current enough for the way your organization uses ITIL today.
ITIL Foundation is most useful in Munich when teams need coordinated service delivery across local and international stakeholders. It fits managed services, internal IT, support process redesign, incident and change workflows, and service transition work. It is also helpful when the client expects clear communication in English or German and wants a freelancer who can work within established ITSM practices.
The average hourly rate for freelancers with ITIL Foundation in Munich is 109 €, which corresponds to a daily rate of about 874 € based on an 8-hour working day.
Of the freelancers with ITIL Foundation in Munich, 90% hold at least a Bachelor's degree, 65% hold at least a Master's degree, and 10% hold a doctorate.
On average, freelancers with ITIL Foundation in Munich have 23 years of professional experience, with a single engagement typically lasting around 2.2 years.
The most common languages among freelancers with ITIL Foundation in Munich are English (98%), German (95%), and French (25%).
The most common industries among freelancers with ITIL Foundation in Munich are Information Technology (97%), Professional Services (57%), and Banking and Finance (54%).
The most common business areas among freelancers with ITIL Foundation in Munich are Information Technology (97%), Project Management (91%), and Operations (68%).
FRATCH ITIL Foundation main locations
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
Berlin 
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Stuttgart 
Dusseldorf 
Essen 
Hanover 
Nuremberg Request a free demo
Get in touch with the FRATCH team and we will get back to you within 4 hours.
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Philipp Thomaschewski
FRATCH CEO
