Hire proven ITIL Foundation professionals in Stuttgart in minutes from 15,000 CVs with the power of AI.
ITIL Foundation profiles point to practical knowledge of service desk work, incident and request handling, and the basic language of service management. They also signal a structured view of service value, roles, and day-to-day collaboration between business and IT. Match with vetted freelancers who hold this certification, fast and precisely.
About the certification
What it validates
ITIL Foundation, issued by PeopleCert under the AXELOS framework, is the entry point to IT service management. It shows that a professional understands the core ideas behind ITIL, the common service lifecycle language, and how good support work connects people, processes, and technology.
- Basic IT service management concepts
- Incident, request, problem, and change awareness
- Service value, continual improvement, and practical process thinking
- Shared vocabulary for business and IT teams
Typical holders
This certificate is common among service desk staff, IT coordinators, support leads, junior service managers, and consultants who work with ITSM processes. In Stuttgart, it is relevant for companies that run internal IT, shared services, or complex vendor setups and want freelancers who can step into established service routines quickly.
Core knowledge areas
The certification focuses on the practical foundations of ITIL rather than deep specialization. It gives a freelancer a common language for service requests, prioritization, escalation, governance, and customer-focused support.
- Service value system and guiding principles
- Practices for support, control, and improvement
- Roles, responsibilities, and collaboration across teams
- Measuring service quality in a simple, business-friendly way
What companies can expect
A freelancer with ITIL Foundation can help align support work with business expectations, document processes, improve handoffs, and bring order to service operations. That is useful in migrations, outsourcing transitions, shared service transformations, and projects where IT teams must work with clear standards.
For companies in Stuttgart, this certification is a useful filter when hiring for hybrid or remote collaboration. It suggests the freelancer can communicate clearly with German and international stakeholders and fit into structured IT environments without much ramp-up.
How it differs
ITIL Foundation is not an advanced specialist credential. It confirms the basics of the ITIL framework and prepares the holder for more focused practice and higher-level ITSM learning. Compared with later ITIL certifications, it is broader and more introductory, which makes it a good signal for general service management tasks.
Before you hire
When you see ITIL Foundation on a profile, look for hands-on work with service desks, operational support, or IT process improvement. The strongest candidates can explain how they use ITIL ideas in real situations, not just define the terms.
In Stuttgart projects, that often matters when local teams need reliable coordination with nearby stakeholders while some delivery happens remotely. A freelancer with this background should be able to work in a process-driven environment and keep service communication simple and clear.
Meet FRATCH ITIL Foundation
Dennis Rall
Business Analyst - Product Owner
Last position:
Business Analyst - Product Owner at Condor
- Capture and analyze stakeholder needs to define clear requirements and make sure the new website meets user expectations.
- Took on the role of Product Owner to lead the development team, set priorities, and monitor implementation progress.
- Coordinated the implementation of Optimizely as the new CMS, including adapting and integrating all required features to ensure a smooth user flow.
- Ensured the successful integration of features within the Condor lifecycle, such as flight booking, check-in, and other relevant services, to create a complete user experience.
- Actively communicated with stakeholders to gather feedback and make adjustments during the development process, continuously improving the user experience.
- Planned and carried out tests to ensure the quality of the implemented features and that all requirements were met.
- Methods used: Agile methods, SCRUM, SAFe
- Tools used: Optimizely, Jira, Confluence
- Result: Significant improvement in user experience, optimized booking and check-in processes, and a stronger digital presence for Condor in the market.
George Ojog-Schulze
IT Senior Consultant
Last position:
IT Senior Consultant at Data Group
- IT Senior Consultant (bank infrastructure, Active Directory, Azure, security, PKI)
- Planning, design, and implementation of cloud solutions based on Microsoft Azure / M365
- Teams, M365, and cloud services
- Vulnerabilities, threats, attacks
- Security analysis, security policy, security architecture
- Conducting meetings and presentations at various management levels
- Organizing and leading team meetings to improve internal communication
- Tools: PowerShell, Active Directory, GPO, DNS, DHCP, scripting
Marko Oršolić
System Administrator in a 6-person Team
Last position:
System Administrator in a 6-person Team at FITS
- System administration of FreeBSD 11, 12 and 13.1 in a secure cloud software solution
- Administration of proxy servers for FITS and its clients, banks and state banks
- Administration of secure internet solutions
- Administration of secure mail solutions and mail gateways
- Administration of Apache 2.4 web servers
- Planning and maintenance of servers and network components in FNT Command
- Incident, change and ticket handling, especially troubleshooting network issues using Splunk and ARS
- Troubleshooting and log file analysis using Splunk Enterprise
- Monitoring with Nagios
- Ordering, provisioning and installation of certificates on Apache web servers, Nginx web servers and load balancers
- Hardware: HP ProLiant DL380 Gen 9 and 10, Cisco Catalyst
- Software: FreeBSD 11, 12 and 13.2, FNT Command, shell scripts, MySQL databases, ServiceNow, ARS, Splunk Enterprise 8.15
Hasan Aydin
Service Manager Infrastructure (Interim) and Worldwide Program Manager
Last position:
Service Manager Infrastructure (Interim) and Worldwide Program Manager at Self-employed / Cloud4IT GmbH
Implementation of Rittal MDC’s hybrid data center (on-premises, Azure and local)
Implementation of backup solution (Azure, Azure local, M365 and Entra ID) with Rubrik
Application migration and optimization
Client management (Intune) with Microsoft 365, Office 365 (Exchange Online, OneDrive, MS Teams, SharePoint Online)
WAN migration and network optimization including Cisco Umbrella, network segmentation and microsegmentation in IT and OT areas
Implementation of comprehensive WLAN
Active Directory, Azure AD and Azure tiering model
Security optimization (NIST, SoSafe, BitSight, SecureScoreCard)
IT Service Management implementation (ITIL, workflows, ticket system, SIEM and SOC monitoring)
Strategy consulting and reporting to CIO
Tendering and selection of service providers for various managed services
Maintaining operations for IT infrastructure security topics
Creation, updating and monitoring of project plan/progress, business case and PMO
Planning and managing work packages, costs, resources, risks, quality, communication and configuration management
Stakeholder analysis, HR and procurement management
Holistic view of data security and privacy (IT baseline protection, GDPR)
Monitoring, reporting and compliance with project management processes and standards
Review and adjustment of IT service contracts based on customer requirements
Management of new and existing IT service providers
Solution design / requirements management
Robert Wieland
Data Architecture Manager
Last position:
Data Architecture Manager at Accenture
- Data Migration Engine / Data Migration from proprietary source systems to SAP/S4 (SAP S/4 HANA Migration cont.)
- Development data authorization Concept
- Conception of system architecture / data architecture / data integration – continuous extensions
- Development conceptional / logical (MDM) data Model - continuous extensions
Tonino Lo Chiatto
Owner & Managing Director | Interim Consultant
Last position:
Owner & Managing Director | Interim Consultant at LC-PV GmbH & Co. KG
- Development & implementation of the entire PV value chain
- Business model development for tenant electricity, PPAs & contracting
- Senior consulting, interim management, program management
- Strategic and operational management of FTTx rollout projects
- Management of subsidized fiber expansion in central Hesse
- Construction project management and acceptance management for thousands of households
Benjamin Schaich
Design and implementation of a new cloud service
Last position:
Design and implementation of a new cloud service at Porsche AG
- Design of a new cloud service
- Requirements Engineering
- API Design (REST API, Kafka)
- Consulting on architecture, feasibility and effort estimation
- Implementation of a microservice architecture
- Implementation of a Spring Boot web service
- Development of REST APIs including business and persistence logic
- Kafka consumers and producers
- Various Excel upload/download scenarios
- Change Data Capture
- Cloud provisioning with IaC/Terraform
- Go-live with 30,000 users
- Operation, support and bug fixing for other services
Environment/tools: GitLab, JIRA, Confluence, IntelliJ, Spring Boot, Java, Docker, Terraform, AWS ECS, Postgres, Apache Kafka, SAP Datasphere, JUnit, Debezium, Apache POI, Hibernate, JPA, Testcontainers
Ronald Foerster
IT Consultant & Training
Last position:
IT Consultant & Training at Various Small Projects & AI Training
- Development of multiple websites for small businesses (6)
- SEO/SEM
- Business Consulting (Implementation of ERP systems (Fresha / MS Dynamics))
- AI Tooling, Prompting & Coding
- GenAI Chatbot (GPT 4.0)
- Creation of a telephone agent (NLP services, Twilio, Python, Azure Services)
- Python coding, report & dashboard creation
- Stakeholder management and consulting throughout the project lifecycle
Training and Certifications in AI:
- Microsoft Azure AI Fundamentals
- Develop Gen AI Solutions with Azure Open AI Service
- Designing and Implementing a Microsoft Azure AI Solution
- Artificial Intelligence for the Business Professional
- Generative AI for the Business Professional
- Certified Artificial Intelligence Practitioner
Christian Bloch
Principal Consultant (Self-employed)
Last position:
Principal Consultant (Self-employed) at BLOCH IT-Consulting
- Consulting services for Enterprise Service Management (Strategic Planning, Requirement Analysis, Tool evaluation process, implementation)
- Project management for ITSM tool implementations (Cloud, On-Premise)
- Optimization and maintenance of Ivanti Service Manager installations (User acceptance, efficiency, workflow configuration, CDMB structure, process automation, non-IT areas, roadmap planning, release upgrades)
- Presales support for Ivanti Service Manager (Product demonstrations, Proof of Concepts/POC, technical concepts)
Konstantinos Vavoulidis
MBA Digital Transformation
Last position:
Senior IT Transformation & Governance Leader at Mercedes-Benz AG
Responsible for the modernization of central IT processes and the stabilization of operations in an international environment.
As program manager, designed and implemented the ServiceNow consolidation program for the Vans division (OnePlatform Strategy).
Led the migration of three legacy systems across 12 plants to a unified SaaS ServiceNow platform; coordinated a matrix organization with over 150 stakeholders including product owners; managed budget and timelines (program volume: €18M); adjusted operating models and accelerated delivery processes.
Led Virtual Competence Team Processes (VCT): moderated workshops, introduced process rules and trained local teams.
Managed risk and audit tasks: identified and analyzed corporate risks; planned and conducted internal audits; coordinated with Legal and Security.
Coordinated external service providers and contingent workers; reviewed contracts and service agreements.
Established a Major Incident & Crisis Management Framework for 12 plants; introduced clear escalation paths and reporting processes.
Planned and managed capacity to support product rollouts; coordinated with engineering, procurement and colocation partners.
Contributed to KWG/BaFin-relevant measures and projects for Mercedes-Benz Bank; addressed new requirements for core banking systems and security controls.
Directly led up to 12 technicians; functionally coordinated matrix teams of up to 50 participants; managed external service providers across multiple contracts.
Lars Lönnecke
IT Consultant | Program/Project Manager | Prince2®, ITIL®, CSM® certified Freelancer
Last position:
Epic & Journey Owner for Digital Transformation of IT Architecture (RAITT) at Telefónica Germany GmbH & Co. OHG
- Implementation of a new partner management solution
- Epic Owner & Journey Owner in an international environment
- Responsible for epics from blueprinting to commercial launch
- Stakeholder management & reporting
Discover over 15,000 top freelancers
ITIL Foundation statistics
Typical experience
25 years
Average project duration
2.1 years
Certifications per freelancer
8
Top business areas
Information Technology, Project Management, Operations
Top industries
Information Technology, Professional Services, Automotive
Most common languages
German, English, French
Bachelor's degree or higher
89%
Master's degree or higher
56%
Daily Rate Distribution
The chart shows how the daily rates of freelancers holding this certification are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows how many freelancers charge within that range. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
Average rates for ITIL Foundation & Seniority distribution
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
Frequently Asked Questions
Need more info? We have all the details about FRATCH
ITIL Foundation proves that a professional understands the basic principles of IT service management and the common language used in ITIL. It is a solid signal that the person can work with incidents, requests, changes, and service improvement in a structured way. It does not claim deep specialization, but it does show a strong base for operational IT work.
ITIL Foundation is the common shorthand people use for the current introductory level, which is also known as ITIL 4 Foundation. In practice, most searchers use both names for the same starting point in the ITIL framework. If a profile mentions ITIL Foundation, it usually refers to that foundation-level certification.
ITIL Foundation fits people who work close to IT operations, service desks, support teams, or service management coordination. It is also useful for consultants and freelancers who need to speak the language of ITSM in client projects. Companies often look for it when they want reliable process awareness, not a narrow technical specialty.
A freelancer with ITIL Foundation is useful in service desk setup, support transition, process documentation, incident handling, and change coordination. It also helps in outsourcing, managed services, and IT transformation work where teams need clear responsibilities and stable routines. The certificate matters most when service quality and stakeholder communication are important.
ITIL Foundation is the entry level, so it covers the basics rather than advanced practice or strategic design. Higher ITIL levels go deeper into specific roles, service management topics, and applied decision-making. For hiring, the foundation level is best seen as proof of shared understanding and a common framework.
Before pursuing ITIL Foundation, a candidate should be comfortable with basic IT terms, process thinking, and the idea that services are managed end to end. The exam focus is on understanding concepts, not on prior job titles or heavy technical knowledge. Many professionals use it to build credibility before moving into broader ITSM work.
There are no strict prerequisites for ITIL Foundation, which is one reason it is so widely used as a first step. Renewal depends on the certification scheme in place with PeopleCert, so candidates should always check the current holder requirements before planning next steps. For companies, the key point is that the certificate signals a current baseline in ITIL thinking.
ITIL Foundation is useful in Stuttgart because many companies there work with structured IT support, enterprise systems, and mixed local and remote teams. A freelancer with this background is often easier to place into established service processes and stakeholder-heavy environments. It is especially valuable when clear communication and disciplined operations matter.
The average hourly rate for freelancers with ITIL Foundation in Stuttgart is 115 €, which corresponds to a daily rate of about 923 € based on an 8-hour working day.
Of the freelancers with ITIL Foundation in Stuttgart, 89% hold at least a Bachelor's degree and 56% hold at least a Master's degree.
On average, freelancers with ITIL Foundation in Stuttgart have 25 years of professional experience, with a single engagement typically lasting around 2.1 years.
The most common languages among freelancers with ITIL Foundation in Stuttgart are German (100%), English (92%), and French (33%).
The most common industries among freelancers with ITIL Foundation in Stuttgart are Information Technology (92%), Professional Services (58%), and Automotive (42%).
The most common business areas among freelancers with ITIL Foundation in Stuttgart are Information Technology (100%), Project Management (100%), and Operations (83%).
Request a Free Demo
Get in touch with the FRATCH team and we will get back to you within 4 hours.
Would you rather directly get in touch?
We always have the time for a call or email!
Philipp Thomaschewski
FRATCH CEO
