Hasan Aydin - Service Manager Infrastructure (Interim) and Worldwide Program Manager

Q: Where is Hasan based?

Hasan is based in Holzgerlingen, Germany and can operate in on-site , hybrid , and remote work models.

Q: What languages does Hasan speak?

Hasan speaks the following languages: German (Native), Turkish (Native), English (Advanced) .

Q: How many years of experience does Hasan have?

Hasan has at least 16 years of experience. During this time, Hasan has worked in at least 14 different roles and for 7 different companies . The average length of individual experience is 1 year and 1 month . Note that Hasan may not have shared all experience and actually has more experience.

Q: What is Hasan's latest experience?

Hasan's most recent position is Service Manager Infrastructure (Interim) and Worldwide Program Manager at Self-employed / Cloud4IT GmbH .

Q: What companies has Hasan worked for in recent years?

In recent years, Hasan has worked for Self-employed / Cloud4IT GmbH , BITBW , and HABA .

Q: Which industries is Hasan most experienced in?

Hasan is most experienced in industries like Manufacturing , Information Technology , and Government and Administration . Hasan also has some experience in Professional Services and Metals and Mining .

Q: Which business areas is Hasan most experienced in?

Hasan is most experienced in business areas like Information Technology , Project Management , and Operations . Hasan also has some experience in Product Development , Strategy , and Procurement .

Q: Which industries has Hasan worked in recently?

Hasan has recently worked in industries like Information Technology , Professional Services , and Government and Administration .

Q: Which business areas has Hasan worked in recently?

Hasan has recently worked in business areas like Information Technology , Operations , and Project Management .

Recommended expert

Holzgerlingen, Germany

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Experience

Nov 2021 - Present

4 years 7 months

Hybrid

Service Manager Infrastructure (Interim) and Worldwide Program Manager

Self-employed / Cloud4IT GmbH

Implementation of Rittal MDC’s hybrid data center (on-premises, Azure and local)
Implementation of backup solution (Azure, Azure local, M365 and Entra ID) with Rubrik
Application migration and optimization
Client management (Intune) with Microsoft 365, Office 365 (Exchange Online, OneDrive, MS Teams, SharePoint Online)
WAN migration and network optimization including Cisco Umbrella, network segmentation and microsegmentation in IT and OT areas
Implementation of comprehensive WLAN
Active Directory, Azure AD and Azure tiering model
Security optimization (NIST, SoSafe, BitSight, SecureScoreCard)
IT Service Management implementation (ITIL, workflows, ticket system, SIEM and SOC monitoring)
Strategy consulting and reporting to CIO
Tendering and selection of service providers for various managed services
Maintaining operations for IT infrastructure security topics
Creation, updating and monitoring of project plan/progress, business case and PMO
Planning and managing work packages, costs, resources, risks, quality, communication and configuration management
Stakeholder analysis, HR and procurement management
Holistic view of data security and privacy (IT baseline protection, GDPR)
Monitoring, reporting and compliance with project management processes and standards
Review and adjustment of IT service contracts based on customer requirements
Management of new and existing IT service providers
Solution design / requirements management

Sep 2021 - Dec 2024

3 years 4 months

Solution Design / Requirements Management

BITBW

Creation of solutions and complex customer requirements
Defining solutions and leading requirements gathering
Supporting the account management team in reviewing and evaluating customer requirements
Moderating coordination meetings with customers
Developing solution approaches and aligning time/quality for non-standardized solutions
Supporting standard service coverage and deciding on individual solution projects
Verifying solution alignment with service portfolio
Cost calculation of solutions
Reporting to department head

Mar 2021 - Feb 2023

2 years

External Consultant and Coach to IT Infrastructure Lead

HABA

Consulting and coaching in operational environment and projects
Reporting to CIO

Sep 2020 - Feb 2021

6 months

IT Infrastructure Lead (Interim)

HABA

Responsibility for client management (8 team members), data center (8), network (3) and plant IT (7)
Strategy consulting and reporting to CIO
Tendering and selection of ITSM tool (ServiceNow, Jira, Matrix42, Helpline, Microsoft SCSM)
Automation of service requests and process optimization according to ITIL
Analysis of data center concept including communication services, hardware and software
Derivation of work packages and definition of milestones
Replacement of firewall with NGFW, replacement of 120 access switches, migration of AD from 2008 to 2019
Project planning, tracking and documentation of deviations and bottlenecks
Preparing weekly project reports and monthly presentations
Conducting presentations for ITS infrastructure team and IT director
Documentation of all project activities

Jun 2018 - Feb 2020

1 year 9 months

Support Project Management

fORSTbw

Setting up client management with Microsoft 365 including endpoints and printers
Setting up collaboration services (Exchange, Teams, SharePoint, Planner) with Office 365
Setting up WAN & network and Azure cloud
Setting up Citrix for business applications and migrating applications to the cloud
Tendering and selection of ITSM tool (ServiceNow, Jira, Helpline)
IT Service Management implementation (ITIL, ServiceDesk, Landesk)
VOIP telephony with MS Teams
Introduction of IT organization and governance as well as security guidelines, data security and privacy (IT baseline protection, GDPR)
Strategy consulting and reporting to project committee

Apr 2017 - Dec 2018

1 year 9 months

Support Project Management

BITBW

Windows 10 rollout (initiation and execution)
Hardware refresh of decentralized servers (initiation)
Strategic consulting and reporting to the project committee

Oct 2016 - Sep 2020

4 years

International Senior IT Carve-Out and Transition Manager

Leadec (ehemals Voith Industrial Services)

Client management (SCCM, Windows 10, Citrix)
Office 365 migration (Exchange Online, Skype for Business Online, OneDrive, MS Teams, SharePoint Online)
Cloud DC migration, on-prem data center migration to AWS
WAN & networking – MPLS switch to SDWAN, ZScaler
Active Directory domain migration and security optimization
Tendering and selection of ITSM tool (ServiceNow, Jira, Helpline)
IT service management implementation (ITIL, ServiceDesk, ServiceNow), Jira migration
Application migration and optimization
Strategy consulting and reporting to COO, CEO and investor
Project planning/progress management, business case, PMO
Managing work packages, costs, resources, risks, quality, communication, configuration
Stakeholder analysis, HR and procurement management
End-to-end data security and data protection (German IT baseline protection, GDPR)
Monitoring, reporting, compliance with processes and standards
Review and adjustment of IT service contracts
Selection and management of IT service providers

Jul 2015 - Oct 2016

1 year 4 months

International Senior IT Project Manager (Dynamic Workplace and Datacenter Consolidation)

T-Systems

Project manager and FWS lead
Strategy consulting and reporting to program lead
Project planning/progress management, PMO
Managing work packages, costs, resources, risks, quality, communication, configuration
Stakeholder analysis
Monitoring, reporting and compliance with processes and standards
Interface considerations for data security and data protection (German IT baseline protection, GDPR)

Oct 2013 - Jul 2015

1 year 10 months

International Senior IT Overall Project Manager

Thyssenkrupp

Overall project manager for seven subprojects with ~€10M budget, completed on time and on budget
Strategy consulting and reporting to CIO and project committee
Project planning/progress management, business case, PMO
Managing work packages, costs, resources, risks, quality, communication, configuration
Stakeholder analysis, HR and procurement management
Monitoring, reporting, compliance with processes and standards
Hardware/software and license ordering management
Subprojects:
Microsoft SCCM implementation for 6000 clients
Migration from Windows XP to Windows 7
Consolidation of three regional Citrix farms to a Europe-wide standard
Migration of decentralized data centers and plant data centers
Data center optimization: VMware to Hyper-V, HP EVA 4000 to NetApp Mirror
Network optimization with Riverbed
Interface considerations for data security and data protection (German IT baseline protection, GDPR)
Development and implementation of new Europe-wide IT infrastructure

Mar 2013 - Sep 2013

7 months

IT Project Manager Domain Migration (DACH/EC)

Thyssenkrupp

Planning, implementation and monitoring of domain migration for 200 servers in the DACH and EC regions
Completed on time and on budget
Responsible for international project resources
Reporting to project committee

Feb 2012 - Feb 2013

1 year 1 month

IT Project Manager Data Center Migration (DACH/EC)

Thyssenkrupp

Planning, implementation and monitoring of the data center migration and IT infrastructure switch to a new service provider in the DACH and EC regions with a budget of ~1.5 million.
Completed on time, on budget
Responsible for international project resources
Reporting to the overall project manager

Sep 2011 - Mar 2012

7 months

Technical Project Manager IBM WebPortal Implementation

Thyssenkrupp

Implementation of a redundant IBM WebSphere solution for employees, customers and suppliers

May 2011 - Jul 2011

3 months

Technical Project Manager VoIP Implementation

Thyssenkrupp

Implementation of a redundant IP-based VoIP system for call center operations at two sites
Ensuring emergency call prioritization with the existing phone system
CTI solution without disrupting operations

Dec 2010 - Jan 2012

1 year 2 months

Technical IT Project Manager for Data Center Consolidation, Exchange and Quest Client Migration

Thyssenkrupp

Technical project manager for international subprojects
Technical expert in SLA negotiations and process definition
Requirements management, technical concepts
Coordination of stakeholders and the overall project manager
Integration of new IT infrastructure
Identification and evaluation of technical and commercial alternatives
Planning and controlling work packages, costs, resources
Project planning and progress management
Reporting to the overall project manager
Subprojects:
Data center consolidation of ~200 servers
Exchange migration (cross-forest) of ~4500 mailboxes
Client migration with Quest for ~4000 computers

Feb 2010 - Nov 2010

10 months

Technical Delivery Manager (DACH/EC)

Thyssenkrupp

Responsible for overall IT operations and data security in the DACH/EC data center region
Creation, support and development of shared services
Technical specifications for hardware/software
Leading the data center including maintenance and development of the data center infrastructure
Professional leadership of about 20 internal and external staff
Process and operating concepts according to ITIL, including incident, change, release and lifecycle management

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Manufacturing, Information Technology, Government and Administration, Professional Services, and Metals and Mining.

Manufacturing

Information Technology

Government and Administration

Professional Services

Metals and Mining

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Project Management, Operations, Product Development, Strategy, and Procurement.

Information Technology

Project Management

Operations

Product Development

Strategy

Procurement

Summary

Building and further developing IT holistically and in a future-oriented way according to requirements on the strategic (goals, strategies, plans, …), tactical (portfolio, infrastructure, …) and operational level (daily business, projects, business processes, …).

Freelance interim manager, carve-out manager, transition and transformation manager, program manager, project manager and consultant in the area of IT Infrastructure & Services - Data Center in globally leading international industrial companies with over 5,000 employees. IT Service Management implementation and optimization according to ITIL with various tools (ServiceNow, Jira, Helpline, Remedy, etc.) focusing on process automation. Consulting in the selection of on-premises, hybrid or cloud data centers. 25 years of professional and leadership experience in IT management, IT strategy management, IT program and project management, IT service management, IT carve-out, IT transition, IT transformation, IT consulting and services.

Industries: telecommunications, industrial, public sector, administration, hospital, information technology (IT), automotive industry, consulting/coaching, media, services, banking and insurance.

Skills

Strong Analytical And Conceptual Skills
International Project Management
It Strategy Development
Process Analysis And Design In The Context Of It Systems
It Project Consulting
Experience In Challenging And Political Project Environments
Project Management Certification (Prince2) And Corresponding Methodological Expertise
Process Management Certification (Itil V3)
Many Years Of Experience With Project Management Methods In Daily Business (Quality, Risk, Change And Escalation Management)
Leading Multiple International Project Teams, Even In Parallel Projects
Persuasive And Resilient In Difficult And Political Project Environments
Proven Project Experience In National And International Assignments On Various Enterprise-Level Projects
Excellent Communication Skills, High Social Competence, Good Negotiation Skills And Strong Flexibility
Independent And Precise Working Style
Very Good Presentation And Moderation Skills
High Performance Motivation
Above-Average Commitment
Confident Demeanor, Seniority
Data Security And Privacy (It Baseline Protection, Gdpr)
Team Player
Coaching

Languages

German

Native

Turkish

Native

English

Advanced

Education

Nov 2003 - Oct 2005

IHK

IT Business Manager (IHK) · IT Business Manager

Mar 2000 - Feb 2002

DAA

IT Specialist · IT Specialist in System Integration · Stuttgart, Germany

Certifications & licenses

Project And Programme Management (MSc) In Chester

Chester

Altiris Certified Engineer (ACE)

Citrix CCA (CAG with AAC 4.2)

Citrix CCA (Xen Server Enterprise 5.0)

ITIL V3 Foundation

Microsoft Certified System Engineer (MCITP, MCSE, MCSA, MCP)

Microsoft

Netapp ASAP

PRINCE2 Foundation and Practitioner

VMware Sales Professional 4.0 (VSP)

VMware Technical Sales Professional 4.0 (VSTP)

Statistics

Experience

Total positions 15

Experience in Manufacturing 12 y

Avg length 1 y 7 m

Longest experience 4 y 6 m

Expertise

Recent roles Service Manager Infrastructure (Interim) and Worldwide Program Manager, Solution Design / Requirements Management, External Consultant and Coach to IT Infrastructure Lead

Main industries Manufacturing, Information Technology, Government and Administration

Main business areas Information Technology, Project Management, Operations

Qualifications

Certifications earned 10

Profile

Created

April 2026

Last Update

May 2026

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Frequently asked questions

Have questions? Find more information here.

Where is Hasan based?

Hasan is based in Holzgerlingen, Germany and can operate in on-site, hybrid, and remote work models.

What languages does Hasan speak?

Hasan speaks the following languages: German (Native), Turkish (Native), English (Advanced).

How many years of experience does Hasan have?

Hasan has at least 16 years of experience. During this time, Hasan has worked in at least 14 different roles and for 7 different companies. The average length of individual experience is 1 year and 1 month. Note that Hasan may not have shared all experience and actually has more experience.

What roles would Hasan be best suited for?

Based on recent experience, Hasan would be well-suited for roles such as: Service Manager Infrastructure (Interim) and Worldwide Program Manager, Solution Design / Requirements Management, External Consultant and Coach to IT Infrastructure Lead.

What is Hasan's latest experience?

Hasan's most recent position is Service Manager Infrastructure (Interim) and Worldwide Program Manager at Self-employed / Cloud4IT GmbH.

What companies has Hasan worked for in recent years?

In recent years, Hasan has worked for Self-employed / Cloud4IT GmbH, BITBW, and HABA.

Which industries is Hasan most experienced in?

Hasan is most experienced in industries like Manufacturing, Information Technology, and Government and Administration. Hasan also has some experience in Professional Services and Metals and Mining.

Which business areas is Hasan most experienced in?

Hasan is most experienced in business areas like Information Technology, Project Management, and Operations. Hasan also has some experience in Product Development, Strategy, and Procurement.

Which industries has Hasan worked in recently?

Hasan has recently worked in industries like Information Technology, Professional Services, and Government and Administration.

Which business areas has Hasan worked in recently?

Hasan has recently worked in business areas like Information Technology, Operations, and Project Management.

What is Hasan's education?

Hasan attended IHK for IT Business Manager.

Does Hasan have any certificates?

Hasan has 10 certificates. Among them, these include: Project And Programme Management (MSc) In Chester, Altiris Certified Engineer (ACE), and Citrix CCA (CAG with AAC 4.2).

What is the availability of Hasan?

Hasan is immediately available full-time for suitable projects.

What is the rate of Hasan?

Hasan's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.