Thomas Hartung-Project Manager & Tender Manager
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Experience
Project Manager & Tender Manager
GEA Group AG
- Implemented an access control solution and prepared tender documents for a visitor management system.
- As project manager, I was responsible for the successful rollout of a cloud-based access control system for two sites with around 4,000 employees.
- Accountable for the successful execution of the project.
- Created and aligned project plans and status reports with all stakeholders.
- Prepared/coordinated an initial effort or cost estimate and related planning for operational services implementation.
- Identified interfaces.
- Ensured budget and schedule compliance.
- As tender manager / demand manager, the following specific tasks were my responsibility:
- Analyzing potential suppliers.
- Gathering requirements.
- Creating and aligning the requirements catalog.
- Developing an evaluation matrix.
- Preparing the tender documents.
Project Manager
Federal IT Center
- Set up and migrated server environments in a security-critical IT environment.
- As a project manager under the V-Model or Scrum, the following specific tasks were my responsibility:
- Responsible for the successful execution of the project.
- Created and aligned project plans and status reports with all stakeholders.
- Prepared/coordinated an initial effort or cost estimate and related planning for operational services implementation.
- Identified interfaces.
- Ensured budget and schedule compliance.
- Collaborated with internal departments to execute the project effectively.
Technical Solution Manager / Demand Manager
Federal IT Center
- Technical planning of proposals.
- As a technical solution manager / demand manager, the following specific tasks were my responsibility:
- Responsible for preparing proposals for complex requests/solutions.
- Created and aligned feasibility studies for technical solutions with a focus on IT operations.
- Developed solution designs for technical solutions based on provided functional requirements with a focus on IT operations.
- Identified deviations of designated IT solutions from the defined architecture standards and coordinated extensions of the standards or obtained exceptions.
- Coordinated the solution design with the service owners.
- Prepared/coordinated an initial effort or cost estimate and related high-level planning for operational services implementation.
- Coordinated the solution design.
Audit of a Subsidiary
ProSiebenSat.1 Media SE
- The group implemented a documented internal control system to demonstrate the effectiveness of the system that the supervisory board must monitor under § 107 III 2 of the German Stock Corporation Act.
- Responsible for the IT aspects of the audit.
- Reviewed existing documentation.
- Evaluated the documentation and held a final discussion on required actions.
- Audited IT governance, information security strategy management, access management, change, problem and incident management processes, system data backup & recovery, and IT security.
Demand Manager / Carve-Out Manager
Operational Services GmbH & Co. KG / T-Systems
- Provided ICT services for statutory health insurance companies.
- As a general contractor for an IT service provider of the health insurance companies, T-Systems operates the necessary IT environment with the following parameters: multiple data centers, ESX platform, approx. 14,000 virtual servers, approx. 1,100 physical servers, storage, SAP HANA instances, workplace services, directory, print, software and collaboration services, firewall & security.
- Acted as a link between the client and the delivery units.
- Responsible for creating proposals for NSSR and CR for complex requests/solutions.
- Coordinated analysis, proposal creation, and contracting.
- Implemented NSSR and CR as project manager until acceptance.
- Served as carve-out manager for the spin-off of a Telekom group subsidiary.
- Deutsche Telekom and TK service provider Cellnex merged their radio towers in the Netherlands.
- Due to the spin-off of a group subsidiary, T-Systems had to make the following systems available to the buyer and ensure the technical transition of an operational environment: multiple data centers, S/4HANA, Proflow, Imagemaster, firewall infrastructure.
- Project manager for implementing and ensuring an operational IT infrastructure up to acceptance.
Service Manager
Operational Services GmbH & Co. KG / Deutsche Telekom
- Smart Speaker by Deutsche Telekom.
- This product is offered as a speaker with a digital voice assistant.
- With it, you can control smart home components such as lights, heating, or third-party services by voice command.
- Acted as the link between the customer and the delivery units.
- Main service point of contact.
- Coordinated priority 1 and 2 incidents and their resolution.
- Coordinated changes and problem management.
- Conducted service review meetings.
Consulting
Operational Services GmbH & Co. KG für Volkswagen Financial Service AG
- Developed the concept and approach for a port-based VoIP solution.
- The existing phone system (around 9,000 users), including the contact center solution with voice portal, was to be replaced by a future-proof solution.
- The goal was to develop a solution proposal for a flexible phone system that also includes a one-number concept covering mobile phones and remote locations.
- Created an outline of the approach.
- Defined responsibilities.
- Defined the tender parameters.
- Prepared an effort estimate for creating this tender.
Audit review of a subsidiary
ProSiebenSat.1 Media SE
- The group implemented a documented internal control system to demonstrate the effectiveness of internal controls that the supervisory board must monitor under § 107 III 2 of the Stock Corporation Act.
- Responsible for IT-related content of the audit.
- Reviewed the existing documentation.
- Evaluated it and conducted a final discussion on necessary actions.
- Areas audited included IT governance, information security strategy management, access management, change, problem, and incident management processes, system data backup and recovery, and IT security.
Consultant / Inspector
Messe Frankfurt GmbH
- Performed functional testing and acceptance of EMA/ZUKO systems (intrusion alarm and access control systems) in several exhibition halls.
- The tests were conducted by manually triggering an alarm, observing fault messages in the operation security center, and following the work instructions.
- The testing is done twice a year and documented with an acceptance report.
- Reviewed the documentation for the data centers' intrusion alarm systems.
- Verified the plausibility and accuracy of messages/contacts connected to the EMA (intrusion alarm system) and comprehensively documented the results.
- Developed procedures for the previously created documentation and its integrations.
Tender Manager / Demand Manager
T-Systems / Volkswagen Financial Service AG
- Tender for client management services.
- After analyzing past results, documents, and various strategies in the context of client, mobile device, and print management, this service was to be transitioned into a managed service and tendered for other group companies.
- Responsible for technical oversight of the project through to its operation.
- Analyzed customer needs.
- Developed technical solution concepts and the commercial framework.
- Created the business case.
- Served in sub-project leadership roles.
- Conducted status meetings with departments.
- Delivered presentations and workshops.
- Prepared the technical specification including all necessary requirements.
- Quality assurance, audits, compliance, SLAs, KPIs.
Consulting Project / Consulting
One of the leading providers of IT services for connectivity, cyber defense, and virtual networking in Germany
- Software-defined WANs.
- Turn static, heterogeneous networks into dynamic systems.
- Easy integration of new sites.
- Simple cloud provider integration.
- Minimal hardware through device virtualization.
- Low setup effort.
- Central network management control.
- High security.
- White-label capability.
- Launch of our own SD-WAN product.
Consultant
One of the leading providers of IT infrastructure and IT services in Germany
- Creating the conceptual content for implementing a firewall cluster.
- Security zones.
- Object structures.
- Request handling.
- Configuration and operations documentation.
- Reporting.
Service Delivery Manager / Service Manager
Operational Services GmbH & Co. KG / Deutsche Telekom
- Smart speaker for Deutsche Telekom.
- Provided as a speaker with a digital voice assistant.
- Served as a link between the customer and Operational Services delivery teams.
- Responsible for professional project support through to operations.
- Analyzed customer needs, considering cloud service requirements (Azure and VMware).
- Developed technical solution concepts and commercial formats like proposals and service descriptions.
- Performed subproject leadership.
- Held status meetings with business units.
- Led presentations and workshops.
- Prepared service handbook and operations handbook.
Overall Project Manager including Demand Management
Operational Services GmbH & Co. KG / End customer - Confidential
- Industry 4.0 in large SMBs: digital transformation is not a trend but the next step in industrialization.
- Adjust IT infrastructure to meet growing needs: focus on core business, IT service operating models, SaaS, security, flexibility, connecting suppliers/partners, linking to standard cloud services (e.g., Azure).
- Analyzed customer requirements and developed technical solution concepts as well as commercial frameworks.
- Assessed the feasibility of the existing network infrastructure.
- Created the technical project plan to meet the required specifications.
Senior Network Consultant
Operational Services GmbH & Co. KG / End customer - Confidential
- Effort estimation for network design to roll out 145,000 Office 365 clients worldwide.
- Collected customer requirements.
- Consolidated technical specs and network loads.
- Developed migration/switch-over proposal.
- Planned effort, network load, and migration.
- Integrated with cloud services.
Bid-Manager / Demand Manager
Operational Services GmbH & Co. KG
- Coordinating the subprojects (technical).
- Compiling customer requirements.
- Consolidating the technical pre-qualification of the subprojects.
- Developing proposals for the overall solution.
- Handling cost calculations / effort planning / business case for the overall project.
- Coordinating approval processes.
Technical Project Manager
Leading international company in the communications industry (confidential)
- Designing and planning a room-in-room project.
- Carrying out security planning and technology.
- Performing cooling, climate control, and electrical engineering planning.
- Planning network technology.
- Reference size: 1.5 kW per m².
- Scope of delivery: IT security room, climate control, fire detection, extinguishing system, UPS, modular construction.
- Technical project manager for the implementation of the data center room.
Consulting & Project Management
T-Systems International GmbH
- Pre-gate parking in the Port of Hamburg.
- The goal was optimized handling of waiting trucks until unloading.
- Comprehensive video surveillance with requirements such as: parking spaces free or occupied, detection of vehicles parked crosswise, detection of over-width vehicles, detection when a truck unhitches its trailer.
- Designing and planning the project.
- Planning network technology.
- Planning camera locations including camera masts.
- Project management for implementation as technical project manager.
Requirements Manager / Demand Manager
Federal authority – federal finance sector (confidential)
- Creating a specification for procuring a data center.
- Developing the data center relocation plan.
- Concept development for building security (infrastructure and technology).
- Developing a strategy for using cloud services.
- Designing / planning emergency power (UPS) on the company campus.
- Defining and establishing measures for emergency power supply.
- Defining measures for physical protection (network, peripherals, UPS, video, access, fire, water, etc.).
- Implementing a building security system (GLT/GEMOS).
- Implementing a time tracking system (GLT).
- Implementing access control for the data center and campus (GLT).
- Creating a technical and organizational emergency concept.
- Creating the data center operations manual.
- Creating required specifications and attachments for tenders.
- Reference size: 3.6 kW per m².
- Scope of delivery: IT security room, climate control, fire detection, extinguishing system, UPS, modular construction.
Requirements Manager / Demand Manager
Federal authority – federal finance sector (confidential)
- Creating a telecom concept focused on replacing the existing ISDN phone system for about 1500 ports, considering SIP and NGN.
- Determining the basics and requirements for the telecom system, LAN, and SIP feed.
- Developing a target concept with different variants / merges to replace the existing telecom system.
- Creating a technical specification (requirements document) for the tender request of a SIP telecom system including service center and ACD.
Requirements Manager / Demand Manager / Project Manager
Federal Agency – Federal Finance Sector (confidential)
- Design of a SIP solution architecture including carrier connectivity, call center and customer site (SIP trunk) for migrating the service number (ISDN) to an IP concept (SIP).
- Integration into the high-security network infrastructure (VPN tunnels and encryption) between sites and IVR/ACD.
- Implementation of redundant SIP converters and deployment using location-based service numbers.
- Preparation of technical specifications for the RFP.
Project Manager
Federal Agency – Federal Finance Sector (confidential)
- Creation of a target/feasibility concept and site analysis for alternative data center locations.
- Development of a preliminary design for the target/feasibility concept.
- Preparation of a scope of services document for the additional high-security server room.
- Reference size: 1.2 kW per sqm.
- Delivery scope: IT security room, air conditioning, fire detection, fire suppression system, UPS, modular construction.
- Project manager for the subproject of upgrading the high-security server room.
Consultant / Project Manager
Conference on Jewish Material Claims against Germany, Inc.
- Ongoing consulting and planning for Layer 2 and 3 site networking (LAN/MPLS/SD-WAN).
- Implementation of a central and highly redundant internet access (HA – high availability service).
- Project manager for the respective modification measures regarding line delivery and implementation.
- Consultation on future requirements for software-defined WANs.
- Technical project manager for implementing the (LAN/MPLS/SD-WAN) infrastructure.
Technical Project Manager
Equinet Bank AG / Pareto Securities AS
- Ongoing consulting and planning for Layer 2 and 3 site networking (LAN/MPLS).
- Implementation of a central and highly redundant internet access (HA – high availability service).
- Technical project manager for the respective modification measures regarding line delivery and implementation.
- Implementation of a highly redundant voice connection.
Consultant
Wella AG
- Development of a high-availability connection concept for the existing fully redundant telephone system at the Darmstadt site.
- Connection to the PSTN/ISDN network using two carrier strategies (line-level and path-disjoint redundancy).
Technical Project Manager
The Nielsen Company
- Ongoing consulting and planning for Layer 3 site networking (MPLS).
- Implementation of a central, highly redundant internet access (HA – High Availability Service).
- Implementation of highly redundant telephony connections at each site (HA – High Availability Service).
- Technical Project Manager for renovation measures, ensuring on-time delivery of lines and services.
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology, Banking and Finance, Professional Services, Government and Administration, Fashion, and Telecommunication.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Project Management, Operations, Product Development, Quality Assurance, and Procurement.
Summary
I have very comprehensive, cross-disciplinary know-how (more than 20 years) in the complex environment of the ICT industry. Since 2001, I have worked closely with well-known carriers in the ICT sector and thus have solid expertise in site networking, voice connectivity, IP/LAN connections, data center/cloud solutions and in preparing tenders.
To deliver these projects effectively and successfully for the client, project control / project planning of ICT projects is the most important element.
Skills
Areas Of Expertise
- Data Center Planning > 15 Years
- Security Infrastructure > 15 Years
- Infrastructure / Site Networking > 20 Years
- Ict Infrastructure & Cloud > 20 Years
- Project Management > 15 Years
- Demand Management > 15 Years
- Security, Access Control & Video Surveillance Systems (Bms) > 15 Years
Technical Skills
- Expert In Project Management
- Senior Ict Security Infrastructure & Cloud
- Expert In Data Center Planning
- Expert In Bms (Building Management Systems)
- Senior Tender / Demand Manager
Leadership Experience
- Functional Leadership
- Project Management
- Disciplinary Leadership
Additional Expertise
- Planning Data Centers (Hoai Phases 1-9) With Live Data Center Migrations
- Network Infrastructure Topics Like Wlan, Lan, Wan, Sd-Wan, Ethernet Networks, Ngn
- Voip Voice Solutions (Pbx / Pstn / All-Ip / Encrypted Voice)
- Building Management Systems (Time Control, Zuko, Fire Alarm (Bma), Video, Pna, Ema)
- Security Infrastructure
- Cloud Consulting
- Setting Up Server Environments / Platforms
Languages
Education
Diploma in Industrial Engineering · Industrial Engineering
Certifications & licenses
DGQ Quality Representative
AI Manager (HC) and AI Consultant (HC) according to Dirk certification course (ZFU)
Professional SCRUM Master
scrum.org
REFA Industrial Engineer
REFA Planning and Control / PPS with IT
REFA Process Organizer
Security Manager
Security Clearance SÜ1-G
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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