Hakan Kisa-Senior IT Manager & Project Manager
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Experience
Senior IT Manager & Project Manager
SHE Information Technology AG
- Managing complex infrastructure initiatives (digital transformation, cloud migration from OpenStack to MS Azure, BSI C5 compliance) including cost control and optimization across multiple business units.
- Leading a strategic cloud transformation project for an end customer to ensure scalability, compliance, and business impact, including budget, schedule, and scope planning.
- Leading interdisciplinary teams in operational and project environments to deliver innovative, scalable, and secure IT infrastructures.
- Implementing agile processes and ceremonies to foster innovation, continuous improvement, and increase adaptability within the IT organization.
- Strategically planning and managing resources, budgets, and milestones, while actively communicating with clients and stakeholders.
Multi-Project Manager & IT Change Manager
SOLCOM GmbH
- Strategically managing company-wide escalation projects in IT, finance, sales, legal, HR, and organizational areas to effectively implement corporate strategy.
- Successfully leading critical initiatives in alignment with strategic business goals and sustainable business impact.
- Introducing and implementing change management measures to control costs, increase efficiency, optimize processes, and drive cultural transformation.
- Establishing a company-wide Project Portfolio Management (PPM) framework for transparent prioritization and management of strategic initiatives.
- Designing and optimizing operational structures for multiple critical applications in cloud and on-premises environments.
Interim IT Manager, Project & Transformation Manager
GALA Group GmbH
- Strategically leading an international Sales & Operations Planning (S&OP) program to synchronize sales, production, and supply chain across multiple global sites.
- Building an integrated S&OP structure with clearly defined roles, processes, cost control, and IT support to enhance planning, resource efficiency, and delivery capability.
- Conducting license analyses, evaluating cost-saving potentials, contract controlling, and managing external license audits.
- Establishing a Project Management Office (PMO) to professionalize and standardize company-wide project management.
Interim Manager & Change Manager
GG Brands GmbH
- Taking strategic responsibility for evolving the IT landscape, focusing on process optimization, scalability, and high service quality to support business growth.
- Implementing and integrating IT service management practices alongside agile development methods to boost efficiency and team orientation.
- Leading the expansion and technological modernization of IT infrastructure to ensure long-term innovation capability and scale potential.
- Optimizing operational processes for multiple production applications, including support and operations playbooks.
Interim QA Manager
Audi AG / Vision11 GmbH
- Leading quality and process-oriented initiatives in automotive infotainment (myAudi), directly contributing to product strategy and delivering the technology roadmap within the SAFe framework.
- Responsible for QA operations with over 25 internal and external team members across various roles.
- Optimizing work organization and operational processes for quality assurance.
- Driving targeted actions to improve the digital in-car experience through new technology integration, user feedback, and data-driven trend analysis.
- Enhancing product quality and development efficiency by implementing structured QA processes and promoting collaboration between product management, development, and strategy.
Co-Founder, Managing Director & CTO
Chatplane OGH
- Overall responsibility for corporate management, technology strategy, and innovative AI cloud go-to-market solutions to optimize customer and employee experience.
- Strategic management of product development, technology management and cloud architecture (MS Azure) with a focus on scalability, innovation and regulatory compliance.
- End-to-end responsibility for scaling digital products – from market analysis and validation to product launch – using agile frameworks to accelerate development cycles and time-to-market.
Interim Manager & Multi-Project Manager
Stadtwerke München GmbH
- Strategic IT leadership across multiple business units to ensure high service quality, scalability and operational efficiency in the public sector.
- Overall responsibility for the national Mobility Inside program – establishing and managing a consortium of 15 municipal transport operators to develop an app-based, inter-state public transport navigation system with shared backend processes.
- Implementing modern IT service management frameworks and agile methods for sustainable optimization of service delivery and cross-team collaboration.
- Leading the structural modernization and expansion of IT infrastructure as a foundation for business growth and digital transformation in the context of public services.
Project Manager & Scrum Master
Audi AG / Vision11 GmbH
- Leading strategically relevant agile projects in a SAFe environment to ensure GDPR compliance and further develop CRM systems in the connected car context.
- Introducing agile frameworks (Scrum/SAFe) in complex organizations to boost team performance and deliver strategic product increments.
- Facilitating and coordinating PI planning workshops to synchronize multiple product and platform teams in digital vehicle development.
- Acting as Scrum Master and agile project lead in a SAFe context (including PI planning, ART synchronization).
Program & Multi-Project Manager
SPAR Business Services GmbH
- Overall responsibility for simultaneously managing 11 company-wide projects in IT, logistics, finance and retail operations – including projects related to the integration of a sports goods company (Hervis).
- Leading strategically relevant projects to support business growth, system harmonization and digital transformation in an international retail environment.
- Introducing structured processes for requirements and stakeholder management to ensure clear goal definitions, high transparency and effective expectation management.
- Applying hybrid project methods to promote agility, predictability and operational efficiency – tailored to the needs of a dynamic retail environment with high change pressure.
Founder, Managing Partner & IT Consultant
KISA IT Consulting GmbH & Co. KG
- Strategic consulting and operational management of complex project, product and technology portfolios focusing on digital transformation, scalability and regulatory requirements.
- Consultant for C-level executives in product strategy, innovation management and technological competitive positioning.
- Developing and implementing strategic roadmaps to strengthen technological excellence, optimize processes and deliver sustainable business impact.
- Building, leading and developing global teams in IT strategy, portfolio and technology – with special expertise in compliance-critical, regulated industries.
- Leading company-wide transformation initiatives with agile frameworks (SAFe, Scrum, Kanban) to drive innovation, flexibility and time-to-value.
- Establishing and maintaining strategic partnerships with clients, technology partners and service providers to execute joint innovation and scaling projects.
Project Manager
Jaguar LandRover Ltd. / AVL DiTest GmbH
- Leading complex automotive projects to develop and implement innovative diagnostic solutions tailored to customer needs.
- Coordinating international, interdisciplinary teams and building strategic relationships with CTO-level technology stakeholders to ensure clear technological and business objectives.
- Using agile methods to accelerate development cycles, shorten time-to-market, and establish a continuous innovation process in vehicle diagnostics and service.
Multi-Project Manager
MediaMarkt Saturn Retail Group
- Successfully initiated and implemented an IT service management system company-wide to standardize processes and increase service quality across 15 national subsidiaries.
- Coordinating cross-functional teams to optimize IT service processes and ensure the seamless integration of new systems into existing IT landscapes.
- Leading strategic IT projects focused on enhancing operational processes and IT systems in a highly dynamic, international retail environment, with emphasis on scalability and business continuity.
Software Developer & Solution Architect
Versicherungskammer Bayern
- Designing and implementing scalable, business-critical Java applications in a tightly regulated insurance environment – with a focus on stability, maintainability, and efficiency.
- Developing and implementing comprehensive IT security and compliance strategies to secure mission-critical systems in line with regulatory requirements.
- Collaborating closely with business departments and IT to continuously optimize the software landscape and align technical solutions with strategic business goals and regulatory requirements.
Industry Experience
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Experienced in Information Technology, Professional Services, Insurance, Automotive, Retail, and Utilities.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Project Management, Strategy, Product Development, Operations, and Quality Assurance.
Summary
As a certified and results-oriented Senior IT and Project Manager, I bring over 20 years of experience and a proven track record in leading complex projects across various industries. I have solid knowledge of both agile and traditional project methodologies and hold certifications as PMP®, CSPO, CSM, and ISO/IEC 27001 ISMS Lead Implementer.
My passion lies in program and project management, project portfolio management, and strategic development. I place great emphasis on consistently aligning all initiatives with business objectives to create sustainable value.
I stand for strategic planning, efficient cross-functional collaboration, and reliable, on-time results within defined budgets. As a committed lifelong learner, I am always open to innovation and continuous improvement to deliver excellent results.
Skills
- Project & Program Management
- Agile Methods (Scrum, Safe, Kanban)
- Cloud Infrastructure & Migration (Ms Azure, Gcp, Openstack)
- Change & Transformation Management
- Quality & Risk Management
- It Security & Compliance (Iso/Iec 27001, C5)
- Stakeholder & Interface Management
- It Service Management (Itsm), Itil-Oriented Processes
- Project And Portfolio Management (Jira, Ms Project, Confluence, Monday)
- Multi-Project Coordination, Resource & Budget Planning
- Establishment And Leadership Of Pmo Structures
- Ms Azure, Google Cloud Platform (Gcp), Openstack
- Kubernetes, Terraform, Ci/Cd Pipelines
- It Infrastructure Modernization & Scaling
- Deployment Automation (Azure Devops, Argocd)
- Safe (Scaled Agile Framework), Scrum, Kanban
- Implementation Of Agile Frameworks In Complex Organizations
- Agile Coaching, Pi Planning, Product Increment Management
- Hybrid Project Methodologies In Enterprise Environments
- Iso/Iec 27001 – Lead Implementer, C5 (Cloud Compliance), Gdpr
- It Risk Management & Certification Readiness
- Architecture Compliance & It Governance In Regulated Industries
- Cybersecurity Strategies & Operational Implementation
- Strategic Product Development & Roadmaps
- Artificial Intelligence & Chatbot Architectures
- Digital Experience Platforms (Myaudi, Crm, Connected Services)
- Scaling Digital Solutions From Mvp To Go-To-Market
- Strategic Foresight & Innovation
- Result Orientation & Business Impact
- Willingness To Change & Decisiveness
- Persuasive Communication & Stakeholder Management
- Inclusive Leadership & Cross-Team Collaboration
Languages
Education
Fern University of Hagen
Master of Science, paused · Hagen, Germany
University of Applied Sciences Regensburg
Diploma in Computer Science (FH) · Regensburg, Germany
Certifications & licenses
Project Management Professional (PMP)®
PMI
Certified ScrumMaster®
SCRUM ALLIANCE®
Certified Scrum Product Owner®
SCRUM ALLIANCE®
PECB Certified ISO/IEC 27001 Lead Implementer
PECB
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