Serhat Küpeli - Scrum Coach

Q: Where is Serhat based?

Serhat is based in Cologne, Germany and can operate in on-site , hybrid , and remote work models.

Q: What languages does Serhat speak?

Serhat speaks the following languages: German (Native), Turkish (Native), English (Advanced) .

Q: How many years of experience does Serhat have?

Serhat has at least 21 years of experience. During this time, Serhat has worked in at least 13 different roles and for 12 different companies . The average length of individual experience is 2 years and 7 months . Note that Serhat may not have shared all experience and actually has more experience.

Q: What is Serhat's latest experience?

Serhat's most recent position is Scrum Coach at Cologne University of Applied Sciences .

Q: What companies has Serhat worked for in recent years?

In recent years, Serhat has worked for Cologne University of Applied Sciences , IT service provider , Manufacturing industry , Government agency , and PCG Pure Consultant GmbH .

Q: Which industries is Serhat most experienced in?

Serhat is most experienced in industries like Professional Services , Information Technology , and Government and Administration . Serhat also has some experience in Manufacturing and Education .

Q: Which business areas is Serhat most experienced in?

Serhat is most experienced in business areas like Information Technology , Project Management , and Strategy . Serhat also has some experience in Operations , Human Resources , and Quality Assurance .

Q: Which industries has Serhat worked in recently?

Serhat has recently worked in industries like Information Technology , Professional Services , and Government and Administration .

Q: Which business areas has Serhat worked in recently?

Serhat has recently worked in business areas like Project Management , Information Technology , and Strategy .

Recommended expert

Cologne, Germany

Experience

Jan 2024 - Present

2 years 3 months

Scrum Coach

Cologne University of Applied Sciences

Supporting the application of agile principles and practices
Training and coaching the Scrum team and leaders in agile ways of working and self-organization
Running retrospectives and identifying continuous improvement actions
Identifying impediments and coordinating actions to remove them
Coordinating sprint planning, daily stand-ups, reviews, and retrospectives
Supporting the management of project tools (JIRA, Confluence, Concept-Board)
Establishing additional Scrum teams and promoting cross-team communication and metrics

Mar 2023 - Sep 2023

7 months

ITSM Consultant & Scrum Coach

IT service provider

Setting up the Scrum process and a shared understanding of roles in the project
Creating a process map to compare existing processes with those required by the standard
Identifying missing process and role descriptions and improvement needs for ISO 20000 certification
Implementing the open actions
Conducting an internal audit to prepare for certification
Facilitating Scrum events: Daily stand-ups, Sprint Planning, Sprint Review, and Sprint Retrospective
Removing obstacles that prevent the team from working efficiently
Coaching the team and promoting collaboration within the team and with external stakeholders

Jul 2021 - Dec 2021

6 months

Change Manager

Manufacturing industry

Defining and aligning a change roadmap
Setting up a transition board to better manage all change management activities
Identifying, implementing, and tracking the effectiveness of all change activities
Regularly aligning business objectives with the goals and tasks of the transition board

Jan 2020 - Dec 2024

5 years

Requirements Manager & Technical Solution Manager

Government agency

Gathering and aligning customer needs
Checking feasibility and developing implementation options
Planning proposals from technical and commercial perspectives
Managing compliant system takeovers (traditional, agile & hybrid)
Presenting project results to management

Jan 2020 - Dec 2022

3 years

IT Service Management Consultant & Agile Coach

IT service provider

Setting up the Scrum process and a shared understanding of roles in the project
Creating a process map to compare existing processes with the recommended processes from the ITIL framework
Gathering requirements and supporting the selection of the new overarching IT Service Management system
Managing the implementation of open actions
Facilitating Scrum events: Daily stand-ups, Sprint Planning, Sprint Review, and Sprint Retrospective
Removing obstacles that prevent the team from working efficiently
Coaching the team and promoting collaboration within the team and with external stakeholders
Coaching the client's IT Service Management department and the project teams and leaders in the context of agile working

May 2019 - Present

6 years 11 months

Managing Director

PCG Pure Consultant GmbH

Leading and managing the consulting company
Overseeing strategic direction and operations
Coordinating client engagements and service delivery

Mar 2018 - Present

8 years 1 month

Scrum Training Developer and Trainer

Cross-Industry

Conducting Scrum trainings and developing training content
Teaching Scrum, requirements engineering, Kanban, DevOps, and agile testing
Coaching diverse project teams and stakeholders on agile ways of working and Scrum practices
Establishing a continuous improvement process, including performance monitoring
Raising management awareness of the cultural shift when adopting agile processes
Supporting the agile transformation of the project structure
Developing various training concepts, including audience analysis, material creation, and supplementary materials

Jan 2017 - Dec 2019

3 years

ITSM Consultant & Agile Coach

Manufacturing Industry

Conducting ITIL & Scrum trainings to establish a common project language and understanding
Optimizing existing IT processes and implementing incident, problem, change, and requirements management, as well as request fulfillment
Aligning and creating relevant role and process descriptions
Defining and implementing various reports to control and improve process efficiency for team leaders and management
Training the entire IT staff in ITIL, PRINCE2 & Scrum
Introducing a new trouble-ticket system
Defining and monitoring SLAs and UCs to improve response and resolution times
Providing ongoing coaching for IT staff and management throughout the project lifecycle
Managing the implementation of all measures in sprints
Facilitating Scrum events: Daily Stand-ups, Sprint Planning, Sprint Review, and Sprint Retrospective
Removing impediments that hinder the team's efficiency

May 2013 - Apr 2019

6 years

Head of expertplace academy & Senior Consultant

expertplace consulting GmbH

Managed and developed the expertplace academy
Conducted senior-level consulting projects
Designed and delivered training programs

Jan 2013 - Apr 2013

4 months

Consultant & PRINCE2 Trainer

Serview GmbH

Provided consulting services in project management
Delivered PRINCE2 training to clients

Nov 2009 - Dec 2012

3 years 2 months

IT Consultant Project Management

ACT Expert Services GmbH

Consulted on IT project management processes
Implemented best practices and methodologies

Jan 2008 - Oct 2009

1 year 10 months

Project Management Consultant & PRINCE2 Trainer

Arxes GmbH

Provided project management consulting
Delivered PRINCE2 training sessions

Aug 2005 - Dec 2007

2 years 5 months

Cologne, Germany

IT Support

Freelancer

Provided IT support services to various clients
Installed, configured, and maintained IT systems

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Professional Services, Information Technology, Government and Administration, Manufacturing, and Education.

Professional Services

Information Technology

Government and Administration

Manufacturing

Education

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Project Management, Strategy, Operations, Human Resources, and Quality Assurance.

Information Technology

Project Management

Strategy

Operations

Human Resources

Quality Assurance

Skills

Agile Coaching
Scrum Coaching
It Project Management
It Service Management
Scrum Master
Agile Coach
Product Owner
Project Manager
It Service Manager
Change Manager
Requirements Manager
Word Processing And Spreadsheets
Agile Tools (E.g. Jira, Miro, Confluence, Etc.)
Presentation And Visualization Tools
Modeling And Planning Tools
Finance
Telecommunications
Public Sector
Technical Wholesale
Agency Services
Insurance
It Services

Languages

German

Native

Turkish

Native

English

Advanced

Education

Sep 1999 - Jul 2004

Cologne University of Applied Sciences

Diploma in Computer Science, Business Informatics · Business Informatics · Cologne, Germany

Certifications & licenses

Agile Coach

ICO CERT

Agile PM Foundation

COBIT 5 Foundation

Certified Professional for Requirements Engineering

IREB

Certified SAFe 5 Agilist

ISO 20000 Foundation & ISO 20000 Consultant

ISO 27001 Foundation

ITEMO Kanban Professional I

ITIL Expert & Coach

PRINCE 2 Practitioner & Coach

PRINCE2 Agile Practitioner

Professional SCRUM Coach

TÜV SÜD

Professional Scrum Coach

ICO CERT

SCRUM Product Owner & SCRUM Master

Statistics

Experience

Total positions 13

Experience in Professional Services 18 y

Avg length 3 y 3 m

Longest experience 8 y

Global Experience

Countries worked in 1 (Germany)

Primary country Germany

Expertise

Recent roles Scrum Coach, ITSM Consultant & Scrum Coach, Change Manager

Main industries Professional Services, Information Technology, Government and Administration

Main business areas Information Technology, Project Management, Strategy

Qualifications

Certifications earned 14

Profile

Created

February 2025

Last Update

February 2026

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Serhat based?

Serhat is based in Cologne, Germany and can operate in on-site, hybrid, and remote work models.

What languages does Serhat speak?

Serhat speaks the following languages: German (Native), Turkish (Native), English (Advanced).

How many years of experience does Serhat have?

Serhat has at least 21 years of experience. During this time, Serhat has worked in at least 13 different roles and for 12 different companies. The average length of individual experience is 2 years and 7 months. Note that Serhat may not have shared all experience and actually has more experience.

What roles would Serhat be best suited for?

Based on recent experience, Serhat would be well-suited for roles such as: Scrum Coach, ITSM Consultant & Scrum Coach, Change Manager.

What is Serhat's latest experience?

Serhat's most recent position is Scrum Coach at Cologne University of Applied Sciences.

What companies has Serhat worked for in recent years?

In recent years, Serhat has worked for Cologne University of Applied Sciences, IT service provider, Manufacturing industry, Government agency, and PCG Pure Consultant GmbH.

Which industries is Serhat most experienced in?

Serhat is most experienced in industries like Professional Services, Information Technology, and Government and Administration. Serhat also has some experience in Manufacturing and Education.

Which business areas is Serhat most experienced in?

Serhat is most experienced in business areas like Information Technology, Project Management, and Strategy. Serhat also has some experience in Operations, Human Resources, and Quality Assurance.

Which industries has Serhat worked in recently?

Serhat has recently worked in industries like Information Technology, Professional Services, and Government and Administration.

Which business areas has Serhat worked in recently?

Serhat has recently worked in business areas like Project Management, Information Technology, and Strategy.

What is Serhat's education?

Serhat attended Cologne University of Applied Sciences for Business Informatics.

Does Serhat have any certificates?

Serhat has 14 certificates. Among them, these include: Agile Coach, Agile PM Foundation, and COBIT 5 Foundation.

What is the availability of Serhat?

Serhat is immediately available full-time for suitable projects.

What is the rate of Serhat?

Serhat's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.