Marko Oršolić-System Administrator in a 6-person team
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Experience
System Administrator in a 6-person team
FITS
- System administration of FreeBSD 11, 12, and 13.1 in a software secure cloud solution
- Administration of proxy servers for FITS and its clients, banks, and regional banks
- Administration of secure internet solutions
- Administration of secure mail solutions and mail gateways
- Administration of Apache 2.4 web servers
- Planning and maintenance of servers and network components in FNT Command
- Incident, change, and ticket handling, especially troubleshooting network issues using Splunk and ARS
- Troubleshooting and log file analysis using Splunk Enterprise
- Monitoring with Nagios
- Ordering, provisioning, and installation of certificates on Apache web servers, Nginx web servers, and load balancers
- Hardware: HP ProLiant DL380 Gen9 and Gen10, Cisco Catalyst
- Software: FreeBSD 11, 12, and 13.2, FNT Command, shell scripts, MySQL databases, ServiceNow, ARS, Splunk Enterprise 8.15
System Administrator in a 10-person team for the 2024 European and local elections
Komm One
- Participation in and moderation of weekly status meetings
- Scheduling performance and load tests based on Apache JMeter for the ballot software from Vote IT
- Discussing technical changes to the Wahlmanager platform to improve overall system performance
- Deployment and procurement of an Apache reverse proxy server as a load balancer
- Creating a Visio diagram to represent the overall architecture of the Wahlmanager
- Requesting changes from the Vote IT vendor
- Planning the deployment of new software releases
- Quality assurance
- Administration of Apache web servers and Tomcat applications
- Hardware: HP ProLiant DL380 Gen10, Citrix NetScaler load balancer
- Software: SUSE Linux Enterprise Server, Ansible, shell scripts, Oracle 19c databases, Nagios monitoring software, Tomcat, Apache web server, Apache reverse proxy server
System Administrator in a 6-person team
FITS
- System administration of FreeBSD 11, 12, and 13.1 in a software secure cloud solution
- Planning and technical execution of the data center relocation within Nuremberg
- Migration of about 30 servers from one data center to another in Nuremberg as part of the RZ Move project
- Administration of proxy servers for FITS and its clients, banks, and regional banks
- Administration of secure internet solutions
- Administration of secure mail solutions and mail gateways
- Administration of a DDoS solution in collaboration with Deutsche Telekom
- Administration of Apache 2.4 web servers
- Planning and maintenance of servers and network components in FNT Command
- Incident, change, and ticket handling, especially troubleshooting network issues using Splunk and ARS
- Troubleshooting and log file analysis using Splunk Enterprise
- Monitoring with Nagios
- Ordering, provisioning, and installation of certificates on Apache web servers, Nginx web servers, and load balancers
- Hardware: HP ProLiant DL380 Gen9 and Gen10, Cisco Catalyst
- Software: FreeBSD 11, 12, and 13.1, FNT Command, shell scripts, MySQL databases, ServiceNow, ARS, Splunk Enterprise 8.15, DDoS
System Administrator in a 12-person team
Amadeus Data Processing GmbH
- System administration of RHEL 8.4
- Handling Ansible playbooks to automate installations
- Installation of RHEL 8.5 servers for Oracle 19c disaster recovery
- Administration of applications for Amadeus
- Incident, change, and ticket handling
- Patching RHEL 8 servers
- Administration of Veritas Cluster Servers and Veritas File System
- Administration of Oracle Data Guard
- Hardware: HP ProLiant DL380 Gen10
- Software: RHEL 8.4, Veritas Infoscale 7.3, shell scripts, Ansible, Oracle 18c, Oracle 19c, Oracle Data Guard
Application Administrator in an 8-person team
Daimler AG
- Application administration of a document management system based on Tomcat/Apache containers
- Handling Unix shell scripts
- Administration of applications for Daimler/Mercedes-Benz AG
- Incident, change, and ticket handling
- Hardware: Oracle T7 server
- Software: Solaris 11.4, shell scripts, LDOMs, Tomcat, Oracle SQL
Application Administrator in a four-person team
Bank für Sozialwirtschaft
- Application administration of a financial application based on Tomcat/Apache
- Handling Unix/Linux shell scripts
- Administration of NetBackup 8.0 and 8.2
- Incident, change, and ticket handling
- Hardware: Oracle Server T4, T7, IBM P-Series S922
- Software: Solaris 11.3, AIX 5.1, shell scripts, Solaris Cluster 4.2, Tomcat, NetBackup 8.2
Oracle Solaris Administrator in a 30-person team
FITS
- Solaris administration
- Provisioning Oracle Solaris servers for Dekabank
- Handling Solaris shell scripts
- Administration of Solaris 10 and 11.3, Sun Cluster 4.2, Veritas Cluster Server 6.0, Solaris LDOMs and Solaris zones
- Incident, change, and ticket handling
- Working on migrating Solaris servers from Stuttgart to Fellbach for Landesbank Baden-Württemberg
- Hardware: Oracle Server M3000, M4000, M5000, T5-2
- Software: Solaris 10, 11.3 and 11.4, shell scripts, Solaris Cluster 4.2, Veritas Cluster Server 6, Veritas File System 6.0, Veritas Volume Manager 6.0
Oracle Solaris Administrator in a three-person team
Commerzbank
- Processing service requests from the group mailbox
- Provisioning Oracle Solaris servers for Oracle database servers
- Handling Solaris shell scripts
- Administration of Solaris 10 and 11.2
- Incident, change, and ticket handling
- Assisting with migrating Solaris servers from Stuttgart to Fellbach
- Hardware: Oracle Server X5-8
- Software: Solaris 11.3, OpenStack Cloud Solaris, shell scripts, IBM Tivoli Monitoring, HPSM, CoCa, Coria
Applications Administrator in a six-person team
Techem AG
- Dispatching requests from the group mailbox
- Working with Assyst tickets according to ITIL guidelines
- Handling Linux shell scripts
- Job control and scheduling with Easy Schedule 3.1 and Control-M
- Starting and stopping applications
- Incident analysis, troubleshooting, log file analysis, 2nd-level support
- Monitoring jobs
- Escalation to production managers
- Managing SAP print jobs
- Controlling a CD burning robot
- Hardware: IBM P-Series
- Software: Red Hat Enterprise Linux 7, Windows Server 2013, VMware ESX, Oracle SQL, J2EE, shell scripts, Control-M, Nimsoft
Solaris Administrator in a four-person team
Berliner Sparkasse
- Dispatching requests from the group mailbox
- Working with SR Plus tickets according to ITIL guidelines
- Handling Solaris shell scripts
- Integrating savings bank systems into the FI authorization management
- Starting and stopping applications
- Incident analysis, troubleshooting, log file analysis, 2nd-level support
- Monitoring production and test environments
- Monitoring backup jobs in Legato NetWorker
- Handling disks and disk groups in Veritas Volume Manager
- Operating Solaris zones in Veritas Cluster Server
- Hardware: Sun M5000, T5120, M4000, T3
- Software: Oracle Solaris 10 and 11.3/11.4, Solaris zones, ZFS, Veritas Cluster Server, shell scripts, Tivoli Storage Manager
Application Administrator in a 6-person team
Techem AG
- Dispatching service requests from the group mailbox
- Working with Assyst tickets following ITIL guidelines
- Handling Linux shell scripts
- Job control and job scheduling with Easy Schedule 3.1 and Control-M
- Starting and stopping applications
- Analyzing issues, troubleshooting, log file analysis, 2nd-level support
- Monitoring jobs
- Escalating to production managers
- Managing SAP print jobs
- Operating a CD burning robot
- Hardware: IBM P-Series
- Software: Red Hat Enterprise Linux 7, Windows Server 2013, VMware ESX, Oracle SQL, J2EE, shell scripts, Control-M, Nimsoft
Storage Engineer in a 3-person team
Huawei
- Setting up, installing, and troubleshooting Huawei midrange-series storage
- Hardware: Huawei Storage V3 Series
- Software: Huawei OceanStor Storage Manager
Application Administrator in a 30-person team
T-Systems
- Dispatching service requests from the group mailbox
- Working with HPSM tickets following ITIL guidelines
- Manual administration of CAS J2EE applications
- Handling Solaris shell scripts
- Starting and stopping applications and integrating them into the monitoring environment
- Analyzing issues, troubleshooting, log file analysis, 2nd-level support
- Setting up users in the Active Directory server
- Managing groups and permissions on Microsoft RDP servers
- Hardware: HP blade servers
- Software: Red Hat Linux 12, Windows Server 2013, VMware ESX, Oracle SQL, Compax AAX, CAS, truck toll software components, J2EE, shell scripts, UC4/Automic
Service Operations Analyst Incident & Service Request in a 12-person team
Deutsche Bank
- Dispatching service requests from the group mailbox
- Working with DB Symphony tickets following ITIL guidelines
- Manual administration of the Coryx Private Port application
- Handling Solaris shell scripts and SQL database access
- Hardware: Oracle Server M4000
- Software: Solaris 10, Oracle SQL, Coryx Private Port (formerly Reuters Portfolio Management), shell scripts
Oracle Onsite Engineer in a 7-person team
Finanz Informatik GmbH
- Operating a high-availability solution based on Symantec Veritas Foundation Suite 6.0 and Solaris Zones technology
- Installing Solaris 10 servers using the JumpStart method
- Assisting with the live upgrade of a pure Oracle Solaris 10 server landscape of 160 servers
- Incident management, troubleshooting, and change management
- Coordinating calls
- Independently developing technically detailed action plans for problem resolution in coordination with the customer and continuously verifying the actions
- Coordinating solution development
- Providing on-site support to the solution center and customer account teams during technical escalations
- Collaborating with internal national and international escalation teams on escalated issues (3rd/4th level)
- Troubleshooting, analysis, and diagnostics for issues
- Collaborating with customer account teams
- Working with REOS (Remote Enterprise Organisation Services)
- Ensuring maximum availability and operation of customer systems through proactive use and application of information
- Providing service for high-end Oracle/Sun systems in the data center
- Recording the current configuration and continuously monitoring patches, FINs, and FCOs using Oracle tools to assess system status
- Identifying required actions regarding patches, FINs, and FCOs
- Performing on-site patch management and bug fixes
- Hardware maintenance including FIN and FCO management and control
- Providing consulting services to improve system availability
- Supporting asset management of the Sun environment
- Assisting with installations in compliance with Sun EIS standards
- Ensuring compliance with Sun quality standards
- Assisting with on-site spare parts
- Supporting system administration in procuring and sharing Sun know-how
- Assisting with the introduction of Oracle tools (OracleSolve, OSC)
- Collaborating with and supporting application vendors on Oracle system administration and management
- Setting up mechanisms to ensure system availability
- Providing support and advice on operating Oracle systems in the data center regarding patch and change management
- Supporting system administration in procuring and sharing Oracle know-how
- Documenting and maintaining transparency of the Oracle system environment
- Documenting and maintaining transparency of customer- and system-specific additions and peculiarities
- Maintaining Oracle servers and their components in FNT Command
- Hardware: Oracle Server M3000 and M5000, Sun Fire 15k
- Software: Solaris 10, Veritas HA Foundation Suite 6.0, Veritas Volume Manager 6, Veritas Cluster Server 6.0, Lotus Notes, FNT Command C6000
Application Manager in a 3-person team
First Data
- Monitoring, operation and troubleshooting of a Unix server landscape of 300 servers
- Work according to ITIL
- Incident management
- Change management
- Deployment and releases of Telecash applications together with the developer teams
- Hardware: Oracle Server Sun Enterprise 420R, HP Blade Center
- Software: AIX 6.1, Solaris 8 and 10, OpenSUSE 10.2, Apache Tomcat Webserver 7.0.0, Xymon Hobbit 4.3.4, Ingenico Download Server 4.3
Application Manager HUAWEI ngBSS in a 10-person team
Atos Origin
- Operation in a 24/7 environment including on-call duty at E-Plus
- Controlling, monitoring and ensuring stable operation of production applications relevant to business processes and SLAs
- Ensuring and monitoring the productive applications
- Coordinating all activities for availability, recoverability, performance and capacity of applications
- 2nd and 3rd level support
- Initiating necessary recovery, restart and resume procedures
- 24/7 on-call duty for the supported applications
- Continuous service improvement
- Performing routine system tasks according to Product Execution Plans (PEP)
- Configuring the NGBSS and Mediation applications for the future E-Plus system landscape based on the Huawei platform
- Application management
- Incident and problem management
- Monitoring root cause analysis
- Testing NGBSS, Mediation and Partner billing (OAT, UAT, BAT)
- Delivering monitoring reports to management
- Executing batch jobs
- Communicating with 1st level support and 3rd level support (Huawei/E-Plus)
- Working with USD (incidents, problems, defects)
- Error analysis and documentation together with the development department
- Hardware: IBM P-Series server, IBM DS8700 storage
- Software: AIX 7.1, Oracle 10 and 11, Apache Tomcat Webserver 2.0, IBM DS8700, Huawei NGBSS, Icare, CRM, ETL, BICP, Mediation, IBM HACMP 7.1 (High Availability Cluster Multi-Processing)
Participant
E-Plus
- Participation in several in-house workshops and training sessions by Huawei on Huawei NGBSS, Huawei Mediation, Huawei BICP and Huawei PRM
System administrator/operator in a 6-person team
Commerzbank
- Monitoring, operation and troubleshooting of approx. 300 servers in Commerzbank's test environment regarding the integration of Dresdner Bank customer data into the new Commerzbank environment
- Monitoring jobs on the test systems
- Hardware: Sun M8000, IBM P-Series
- Software: IBM ITM Monitoring 6.2, HP Service Center 2, COCA, ELCH, Sun Solaris 10, AIX 6.1, Red Hat Linux 6, ITIL, incident management using HP Service Center
Participant
EADS Defence
- Participation in a four-day training on NetAct for Tetra in Ulm
- Participation in a three-day training on storage virtualization with LSI in Berlin
Sun Solaris System Administrator in a team of ten
T-Systems
- Setup and operation of Sun Solaris servers
- Installing servers using Jumpstart server technology
- Planning support for preparing installation of new servers and applications for Deutsche Telekom
- Migrating Sun servers and storage to newer hardware from the same vendor
- 2nd level support and troubleshooting
- Handling incidents
- Processing changes and tasks
- Creating ZFS snapshots
- Creating Solaris containers
- Creating Solaris zones
- Operating Sun Cluster 3.0 to 3.2
- Operating Veritas Cluster Server 5.0
- Hardware: Sun Fire 480R, 490R, 15k, 25k, M4000, M5000, M8000, M9000, iSCSI, NAS filer, SAN storage
- Software: Veritas Cluster Server 5.0, VxVM 4.0-5.0, VxFS 4.0-5.0, Peregrine Service Center, Asset Center, ICIT, Datawarehouse, Business Intelligence, UC4, ZFS, Solaris Zones
Oracle Solaris System Administrator in a team of thirty
EADS Defence & Security
- Building two high-availability data centers based on Sun Solaris cluster technologies
- Supporting the installation of 140 Sun Solaris and Windows servers, six Storagetek 6540 storage units, and two Storagetek SL500 tape robots
- Assisting with the installation of Symantec NetBackup 6.5
- Operating Symantec NetBackup 6.5
- Building a large monitoring solution for IT components and Tetra radio components using Micromuse Netcool
- Storage virtualization using LSI DPM8400
- Collaborating in planning and building two data centers at two locations including coordinating external partners
- Hardware: Sun M5000, Sun V245, Sun X4200, Sun StorEdge 6540, SL500, Brocade 4900 FC switches, LSI DPM8400, BIG-IP load balancer
- Software: Solaris 10, Sun Cluster 3.2, Solaris Volume Manager 5.0, Veritas NetBackup 6.5, Netcool 4.0, web portal, BMC Remedy ITSM 7.0, Oracle 10gR2
Application Administrator/Tester in a team of five
T-Systems
- Testing and operating a Deutsche Telekom service portal
- 2nd level support
- Troubleshooting a web portal for e-services
- Creating and adjusting about 1000 test cases
- Hardware: Sun Fire 490R
- Software: Liferay Portal 4.3.3, Tibco Portal Builder 4.5, JMS 1.1, Java 1.5, TestLink Test Director 1.0.4, MySQL 4.1, Apache Tomcat 6.0
Application Manager in a team of five
T-Systems
- Maintaining a central inventory database for lines (PMA-ISEM)
- Operating the application
- Deploying and releasing the PMA-ISEM application
- Operating Apache Tomcat 6.0.0
- Log file analysis
- Maintenance
- Planning and installing new software releases
- Working according to ITIL
- Incident management
- Troubleshooting
- 2nd level support
- Applying updates and patches
- Log file analysis of import and export processes
- Hardware: Sun Fire 4900R, HDS storage
- Software: Oracle 10g, J2EE, Solaris 8, PMA-ISEM2, ODEI, XML, Java, Apache Tomcat 6.0
Participant
AS-Systeme and Oracle Educational Services
- Attended Sun training on TCP/IP for Solaris 9, Veritas Volume Manager 4.0, and Sun Cluster 3.1 (a total of three weeks)
Solaris System Administration
RWE-Trading
- 2nd level support
- Troubleshooting
- Daily backups using Legato Networker and Tivoli Storage Manager
- Patching Sun Solaris systems
- Documentation
- Coordinating projects with external service providers
- Administration of Sun servers and T3 storage
- Hardware: Sun E420R, Sun Fire 480R and 490R, Sun Fire 6800, HDS 9960, EMC CX700, Storagetek SL500, FC tape drives, Brocade FC switches
- Software: Veritas Volume Manager 3.5, Sun Cluster 3.1 Update 3, Solaris 8 and 10, Legato Networker 7, Tivoli Storage Manager 5.3
Participant
Arxess
- Attended ITIL Foundation V2 training and successfully obtained certification
Operator in a 20-person team
T-Mobile International
- Operating and monitoring the German and international T-Mobile network
- Monitoring services (SMS, WAP, GPRS, MMS, WLAN, VPN)
- Monitoring lines and network elements (BCS, BTS, etc.)
- Testing and setting up monitoring tools
- Attended several four-week training courses in GSM/GPRS/UMTS and GSM/GPRS monitoring
- Hardware: Intel PCs, Windows NT 4, MSC, BSC, BTS, network elements
- Software: Ines, NetInfo, Metrica, Micromuse Netcool, Firehunter, Microsoft Office 97
Participant
T-Mobile International
- Attended a four-week training on GSM setup and monitoring tools
- Familiarized with monitoring tools like Micromuse Netcool, Ines, NSPL, ISPL, Firehunter
Solaris Administrator for Toll Collect
T-Systems
- Setting up and configuring servers using the Jumpstart server procedure
- Creating users and file systems
- Integrating file systems into the Sun Cluster
- Incident and change management using ARS Remedy 4.6
- Troubleshooting
- Creating and improving documentation
- Creating a new operations manual
- Writing shell scripts to install packages on Solaris servers
- Hardware: Sun Enterprise 250, 450, 4500, Sun Fire 280R, 480R, 880R, Sun Netra T1, Hitachi Direct Storage 9960, StorEdge S1
- Software: Sun Solaris 8, Sun Cluster 3.0, Veritas Volume Manager 3.20, Jumpstart, Sun Explorer, LDAP2DNS, Sysconf
Application Manager in a 20-person team
Vodafone Information Systems
- 1st-, 2nd- and 3rd-level support in a 24/7 shift operation
- Troubleshooting, error analysis and restoration
- Restoring services after disruptions
- Contributing to the creation of a knowledge database
- Preparing and sending a Sun Explorer for analysis
- Executing test cases for type and field acceptance tests
- Trouble ticket management with ARS Remedy 4.6
- Hardware: Sun Fire 4800, 280R, 480R, T3+ storage arrays
- Software: HP OpenView Internet Usage Manager 4.0, Sun Solaris 8, Sun Cluster 3.0, high availability solution, Veritas Volume Manager 3.22, Oracle Real Application Cluster, VIS realtime rating engine, AAA, HP OpenView ITO, Concord eHealth, TeMIP, Tomcat, Apache Web Server 2.0
Participant in training sessions and workshops
Vodafone Information Systems
- Participation in training for the IP mediation project
- Configuring HP OpenView IUM software, including analysis, troubleshooting and reporting
- Attending Sun workshops on Admin I, TCP/IP, Veritas Volume Manager, Sun Cluster 3.0, T3+ storage arrays, Legato Networker
- Hardware/Software: HP OpenView Internet Usage Manager (IUM 4.0), HP OpenView Network Node Manager, Windows NT 4.0, Windows 2000, Intel PCs, Sun Ultra 10, various Sun storage arrays (D1000, A1000, A5100), Sun Fire 4800
Participant
Sun Educational Center
- Attended certification for Sun Solaris System Admin Version 8
- Installing and configuring Sun Solaris 8 on Sun Ultra systems
- Configuring systems and their networking
- Working with English course materials and exams
- Hardware/Software: Sun Ultra 10, Sun Server 450, Solaris 8
Third-level support for Windows/antivirus in a 3-person team
Deutsche Bank subsidiary
- Testing and distributing the latest antivirus signatures on Deutsche Bank's Windows servers
- 3rd-level support
- Administration of Norton 2000 for corporate server environment
- Hardware: Intel PC
- Software: Norton Antivirus 2000 Corporate Edition 7.03 and 7.50, Windows NT 4.0 Server and NT Workstation 4.0, Remcon PC-Duo
Operator in a 15-person team
Commerzbank IB
- Monitoring and troubleshooting jobs and applications on Solaris production servers
- 1st-level support in case of errors
- Escalation to the server or production manager
- Creating shift handover reports
- Reporting
- Hardware: Sun SparcStation and servers E4500, E6500, E10000
- Software: Microsoft Access 2000, Tivoli Service Desk 6.0, Tivoli Enterprise Console, Autosys, ELOG
Seminar participant
BOV AG
- Attended a BOV Certified Networking Specialist training course focused on MCSE NT 4.0
- Completed exercises from the MOC courses
- Hardware/Software: Microsoft Windows NT 4.0, IIS 4.0, Exchange Server 5.5, Proxy Server 2.0
Industry Experience
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Experienced in Information Technology, Banking and Finance, Telecommunication, Energy, Government and Administration, and Aerospace and Defense.
Business Area Experience
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Experienced in Information Technology, Operations, Project Management, and Quality Assurance.
Summary
Join a company that can offer me the opportunity to further develop my skills and expand my experience in the Linux/Unix server environment.
Skills
Operating Systems (Client): All Microsoft Operating Systems From Windows 95 To Windows 10
Operating Systems (Server): Sun Solaris 8, 9, 10, 11; Red Hat Enterprise Linux 6.5; Microsoft Windows Nt 4.0; Microsoft Windows Server 2000/2003; Vmware Esx Server
Scripting Languages: Sql, Ksh, Sh, Bash
Network/Communication: Tcp/Ip, Ssh, Ssl, Https, Ip Routing, Dhcp, Dns, Wins, Ras, Iis, Nis, Nis+, Nfs, Gsm, Umts, Gprs, Wlan
Databases: Microsoft Access From Xp To 2019; Ms Sql Server 2008; Oracle 8 To 16
Applications: All Microsoft Office Versions From Office 4.3 To Office 2019; Veritas Ha Foundation Suite 6.0; Ibm Tivoli Monitoring 6.2; Hp Openview Ium 4.0; Hp Openview Network Node Manager 6.30; Ibm Tivoli Storage Manager 5.3; Legato Networker 6.5; Liferay 4.0; Netcool 4.01 Itsm; Etts; Ars Remedy 4.3; Peregrine Service Center 6.1; Apache Tomcat 6.0.0 And 7.0.0; Apache Http Server 2.0; Huawei Ngbss; Huawei Mediation; Huawei Prm
Hardware (Workstation): X86 Pcs And Laptops, Ipads, Sun Sparcstations/Ultra/Blade/Sun Ray Thinclients
Hardware (Server): Sun Enterprise 220r, 420r, 4500; Sun Fire 280r, 480r, 490r, 880, 1280r, 4800r, 4900r; M3000, M5000, V245, X4200; Oracle Server T5, T6, T7
Hardware (Storage): Sun Storedge 2540, 6540 Including Cam Software; Lsi Dpm 8400
Hardware (San): Brocade Fibre Channel Switches
Languages
Certifications & licenses
BOV Certified Networking Specialist
ITIL Foundation V2
MCSE NT 4
Sun Solaris Certified System Admin for Solaris 8 & 10
Statistics
Experience
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