Dirk Eichler - Senior IT Engineer

Q: Where is Dirk based?

Dirk is based in Münster, Germany and prefers 100% remote projects.

Q: What languages does Dirk speak?

Dirk speaks the following languages: German (Native), English (Advanced), French (Elementary) .

Q: How many years of experience does Dirk have?

Dirk has at least 34 years of experience. During this time, Dirk has worked in at least 22 different roles and for 19 different companies . The average length of individual experience is 2 years and 6 months . Note that Dirk may not have shared all experience and actually has more experience.

Q: What is Dirk's latest experience?

Dirk's most recent position is Senior IT Engineer at IT service provider .

Q: What companies has Dirk worked for in recent years?

In recent years, Dirk has worked for IT service provider , Public administration / public service NRW , and Internet Service Provider .

Q: Which industries is Dirk most experienced in?

Dirk is most experienced in industries like Telecommunication , Information Technology , and Aerospace and Defense . Dirk also has some experience in Retail , Government and Administration , and Transportation .

Q: Which business areas is Dirk most experienced in?

Dirk is most experienced in business areas like Information Technology , Project Management , and Operations . Dirk also has some experience in Product Development , Sales , and Marketing .

Q: Which industries has Dirk worked in recently?

Dirk has recently worked in industries like Telecommunication , Government and Administration , and Information Technology .

Q: Which business areas has Dirk worked in recently?

Dirk has recently worked in business areas like Information Technology , Project Management , and Operations .

Recommended expert

Münster, Germany

Check rate

Experience

Feb 2024 - Present

2 years 4 months

Senior IT Engineer

IT service provider

Planning, concept design, re-design
Pre-sales support
Project support according to PRINCE2
Setup of a CMDB
Implementation of communication processes

Mar 2020 - Feb 2024

4 years

IT consultant for OZG topics, trainer/coach

Public administration / public service NRW

Technical contact for about 20 employees for implementing municipal IT projects to meet the OZG requirements (Online Access Act of 2017)
Web service for FIM, XÖV and administrative process integration
Integration with the OSCI transport protocol using DVDV and XTA
Technical consulting for the NRW municipal portal
Working group on administration search engine NRW
Working group SORMAS-X development community
Working group Open-Source.NRW
Support for Typo3 and Confluence

Jun 2019 - Dec 2019

7 months

Trainer, Coach

Employee health, health management, health promotion

Higher mutual appreciation
Better decision-making skills
A positive attitude at the workplace
Higher resilience
Burnout prevention
Better concentration
Confident appearance
Better cooperation and understanding among each other
Optimizing customer contacts

Aug 2017 - Dec 2018

1 year 5 months

Network administration

Service IT Medical

Network administration
Assisting with international network rollouts
Developing a rollout process for transitioning new sites
Setting up and planning new sites
Restructuring the network infrastructure at existing sites
Troubleshooting faults, bandwidth/latency issues
Handling network support tickets
Switching / Routing / VLAN
WAN (MPLS / Internet / VPN)
Wi-Fi, AP + controller
DHCP, DNS, RADIUS
Linux (CentOS), Windows (Server, Client)
ITIL knowledge

Feb 2016 - Dec 2016

11 months

Planning and implementation of network access

German Rail

Planning, commissioning and implementing network access and local networks, as well as wireless networks (WLAN), including network coupling in national and international contexts
Executing network changes/migrations using DB Systel tools
Network hardware rollout
Managing external service providers
Coordination with DB Systel, maintaining data in TransICT
Advising clients, clarifying requirements, ensuring compliance with design specifications, security requirements and processes
Carrying out necessary arrangements and documentation

Mar 2015 - Oct 2015

8 months

Project Manager, Technician

Internet Service Provider

Project management and organization
Decommissioning customer servers
Domain transfers
Setting up new servers
Creating necessary operational and system documentation
Training sessions
Handovers

Nov 2013 - May 2014

7 months

Project Management, Engineering, Consulting

Aviation

Update/upgrade of a web portal to enable employee self-service scenarios and centralize UHD, operational, and order tasks for over 70,000 users
Project management
Developing the concept and requirements specification
Organizing and coordinating all involved departments
Designing and implementing a SOAP/XML/RPC interface
Coordinating a programmer team in Poland and Hungary
Planning and conducting training for 1st, 2nd, and 3rd level support
Coordinating with customers, clients, and employee representation committees
Consolidating user and group data
Creating operational documentation
PCI DSS v2 certified development and documentation
PCI DSS v3 upgrade and documentation

Jun 2013 - Dec 2014

1 year 7 months

Remote

Technical Project Management, Engineering

Aviation / AAA Remote Access

Planning and executing the initial ISO27001 and PCI-DSS v2/3 certification for the AAA/Remote Access division of an aviation corporation
Project management
Organizing and coordinating all involved departments
As-is analysis of all AAA systems
Quality assurance of all documentation
Creating required operational and system documentation
Updating all system documentation
Developing new departmental standards to meet requirements
Conducting training for 1st, 2nd, and 3rd level support
Coordinating with employee representation committees

Feb 2013 - Dec 2013

11 months

Project Management, Engineering, Consulting

Aviation

Migrating a complex RSA Authentication Manager environment from version 6 to version 8 while maintaining operation of the enterprise solution for 70,000 users and 150 agent hosts worldwide
Project management
Developing the planning and migration concept
Organizing and coordinating all involved departments
Designing and implementing a SOAP/XML/RPC interface
Coordinating a programmer team in Poland and Hungary
Planning and conducting training for 1st, 2nd, and 3rd level support
Setting up and migrating existing AM6 servers to AM8
Organizing and documenting using Microsoft SharePoint
Creating network infrastructure diagrams and communication flowcharts
Creating business services
Firewall rules: planning, documentation, and implementation
PCI DSS and ISO/IEC 27001 certification preparations
SIEM preparation and integration
Operational handover, document server, monitoring

Jan 2013 - Jan 2013

1 month

Installation and Integration

IT Service Provider

Setting up a monitoring system
Installing Nagios and add-ons using OMD
Adding hosts and services
Configuring checks and rules
Setting up the permission system
Visualizing with NagVis
Alerting via email

Nov 2012 - Dec 2012

2 months

Cisco SMB Channel Partner

IT

Jul 2012 - Sep 2012

3 months

Planning and Organization

Aviation/Aerospace

Planning and migration of existing VPN connections
Inventory and analysis
Coordination with the customer and technical team
Preparation of all required documents and documentation

Dec 2010 - Mar 2012

1 year 4 months

Planning, designing and implementation of network migrations

Deutsche Bahn

Planning, designing and implementation of network migrations and IP network infrastructures
Creation and execution of network changes with HP Service Manager/PSC
Configuration of Cisco 1861 and ASR 1002 routers for migration
Management of devices with HP Asset Manager
Rollout of network components for the implementation of customer connections
Processing and on-time provisioning of network connections
Documentation with Microsoft Visio

Aug 2005 - Jun 2010

4 years 11 months

Developer, project manager and supplier

Aviation, IT provider

Development of TRCT (TRON Router Configuration Tool), a web server software for managing and configuring Cisco routers
Capturing projects, master data and technical details (IP, routing, DSL, etc.)
Dynamic generation of IOS configurations including access lists
Dynamic generation of firewall rules and handover to firewall operations
Creation of network documentation as PDF and handing over to the documentation server
Communication with project stakeholders via an email interface
Securing data through user/group permissions
Integration with central customer data systems (database, service center)
Front-end and back-end functionality
Management overview: staff utilization, status information
Sales status and project status information

Jul 2004 - Dec 2009

5 years 6 months

3rd Level Cisco Support

Aviation/Aerospace

Dial-in troubleshooting for customers and partners
Cisco router configuration for customers and partners
Creation of firewall rules, commissioning and testing for functionality
Monitoring, logging, analysis
Design, planning, installation and documentation of new networks
Change management (Peregrine ServiceCenter): handling incidents, issues and problem tickets
Creation and execution of changes
Creation of processes and implementation into operations
Support and assistance with technical inquiries related to connectivity
Development and implementation of update strategies for Cisco routers
Briefing and training of staff
DNS management and operation with QIP DNS/DHCP IP Address Management software
Planning, execution and management of national and international meetings
In-house development, design and maintenance of a PHP/MySQL software for managing L2L projects (TRCT project software)

Dec 2000 - Feb 2001

3 months

Security Consultant in the WAN Team

IT Service Provider

Firewall DMZ Redesign and Operation
Implementation of external connections
Migration of firewall systems from Raptor/NT 4.0 to Symantec/Solaris
Conversion of rule sets and routing
Implementation of Rainfinity/RainWall
Documentation

Jan 2000 - Present

26 years 5 months

ISP Technician, Operations

Internet Service Provider

Independent operation of Internet service offerings since 2000
Managing teams to implement all customer requests for PHP, MySQL, XHTML, CSS, Flash, Java-related projects
Responsible for the entire organizational and technical process
Server systems with Linux (Debian, Ubuntu, OpenSUSE)
Maintenance and hosting for approx. 1000 domains
Operation and hosting for approx. 150 TYPO3 projects
Domain, DNS and server hosting, operation as well as software development, administration, design
Implementation and operation of DNS systems, Apache web servers, FTP, email, Plesk, Confixx, antivirus, anti-spam software
Operation of the TYPO3 content management system on dedicated servers
Design and operation of Internet radio broadcast servers (SHOUTcast/iCAST)
Operation, development and design of web shops (OXID, osCommerce, xtCommerce)
Logo development, corporate design and screen design
SEO/SEM activities, optimizations and strategies
Google website optimization, Google Ads, Google Analytics
Landing pages and on-site optimization (realURL, mod_rewrite, sitemaps)
Custom development of TYPO3 extensions and multilingual websites
Free certificates and certified via CAcert.org

Jan 2000 - May 2001

1 year 5 months

Rollout Technician

Insurance

Rollout: Conversion of topology from Token Ring to Ethernet
Workstation configuration
Installation of client software
Planned vs. actual data collection
Staff training

Jun 1999 - Nov 2000

1 year 6 months

Network Consultant, Subproject Lead in Rollout

Insurance Group

Inventory of existing hardware
Installation of new network hardware
ISDN, CITAM, Frame Relay, ATM
Installation of CISCO 2600, Cabeltron SS2200, SS6000
Fiber optic and copper technology
Conversion of networks from Token Ring to Ethernet
Subproject lead in network rollout
Coordination of 25–30 staff members

Jun 1998 - Jun 1999

1 year 1 month

Cologne, Germany

Apprentice

Quester-EDV

Network administration under NT and Novell
10BASE-T, 100BASE-T, TCP/IP, IPX, Internet services
Documentation, planning and design of networks
Final exam, final certificate, certification

Oct 1996 - Oct 1997

1 year 1 month

Graphic Designer for New Print Media

Discotheken Vertrieb

Nationwide advertising
Design and graphic design
Coordination with the printer

Oct 1995 - Apr 1997

1 year 7 months

Project Manager, Graphic and Web Designer

Handel und Neue Medien

Technical and organizational setup of a media publishing company
Layout and graphic design for web and print media
Print run of 20,000, offset printing, 4-color
Monthly publication, distributed in North Rhine-Westphalia
Building an online community

Jan 1992 - Aug 1996

4 years 8 months

Administrator

Großhandel

Administration of warehouse management software (G&S)
MS-DOS server/client
Data backup
Branch and warehouse networking
Point-of-sale (POS) systems
Documentation

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Telecommunication, Information Technology, Aerospace and Defense, Retail, Government and Administration, and Transportation.

Telecommunication

Information Technology

Aerospace and Defense

Retail

Government and Administration

Transportation

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Project Management, Operations, Product Development, Sales, and Marketing.

Information Technology

Project Management

Operations

Product Development

Sales

Marketing

Skills

It Consulting & Advisory
Technical Project Management
Agile Team Coaching
Aaa
Cisco
Security
Lan/wan
Switch
Router
Vpn
Firewalls
Hardware And Services Rollout
Engineering / It-related Engineering Services
Advisory / Consulting
Technical Project Management / Control
Administration / Support
Documentation / Dtp
Agile Team Coaching
Php
Html
Juniper Switches
Dell 2000 Switch
Hp Switch 2900
Cisco Router 800-72xx
Cisco Switches 29xx, 35xx
Cisco Pix Firewalls
Primergy Server (Siemens, Fujitsu Siemens)
Ibm, Cabeltron, 3com
Linksys Router
Network Printers
Pc Systems
Cisco Ios
Dell Networking Os
Windows
Linux
Unix
Novell
Solaris
Mac Os
Junoos
Access
Mysql
Ethernet
Ospf
Bgp
Isdn
Iso/osi
Osf/dce
Rs232
Smtp
Snmp
Tcp/ip
X.400
X.25
X.225
X.75
Cisco Works
Hp Openview
Trct
Solarwinds
Signavio
Aviation
Medical It Service
German Rail
It Service Provider
Telecommunications
Insurance Companies
Law Firms
Tax Consultants
German Administration
Technical Project Management, Migrations
Iso, Pci Dss Network Setup And Re-certification
Technical Implementation
Network Management
3rd Level Troubleshooting
Rollout, Hardware And Software
Vpn Wwa/l2l 3rd Level Security Support
Setup And Operation Of Heterogeneous Networks In A Client/server Environment
Operation Of Routers, Firewalls And Switches
Network Analysis And Network Documentation
Concept Development
Tender Support And Evaluation
Cmdb Setup And Maintenance

Languages

German

Native

English

Advanced

French

Elementary

Education

Jun 1998 - Jun 1999

Quester-EDV

Network administrator · Cologne, Germany

Higher commercial school

Wholesale and foreign trade merchant

Certifications & licenses

Microsoft MCP

Novell CNA

PRINCE2 V6 Foundation

Statistics

Experience

Total positions 23

Experience in Telecommunication 26.5 y

Avg length 2 y 8 m

Longest experience 26 y 4 m

Global Experience

Countries worked in 1 (Germany)

Primary country Germany

Expertise

Recent roles Senior IT Engineer, IT consultant for OZG topics, trainer/coach, Trainer, Coach

Main industries Telecommunication, Information Technology, Aerospace and Defense

Main business areas Information Technology, Project Management, Operations

Qualifications

Certifications earned 3

Profile

Created

April 2025

Last Update

April 2026

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Dirk based?

Dirk is based in Münster, Germany and prefers 100% remote projects.

What languages does Dirk speak?

Dirk speaks the following languages: German (Native), English (Advanced), French (Elementary).

How many years of experience does Dirk have?

Dirk has at least 34 years of experience. During this time, Dirk has worked in at least 22 different roles and for 19 different companies. The average length of individual experience is 2 years and 6 months. Note that Dirk may not have shared all experience and actually has more experience.

What roles would Dirk be best suited for?

Based on recent experience, Dirk would be well-suited for roles such as: Senior IT Engineer, IT consultant for OZG topics, trainer/coach, Trainer, Coach.

What is Dirk's latest experience?

Dirk's most recent position is Senior IT Engineer at IT service provider.

What companies has Dirk worked for in recent years?

In recent years, Dirk has worked for IT service provider, Public administration / public service NRW, and Internet Service Provider.

Which industries is Dirk most experienced in?

Dirk is most experienced in industries like Telecommunication, Information Technology, and Aerospace and Defense. Dirk also has some experience in Retail, Government and Administration, and Transportation.

Which business areas is Dirk most experienced in?

Dirk is most experienced in business areas like Information Technology, Project Management, and Operations. Dirk also has some experience in Product Development, Sales, and Marketing.

Which industries has Dirk worked in recently?

Dirk has recently worked in industries like Telecommunication, Government and Administration, and Information Technology.

Which business areas has Dirk worked in recently?

Dirk has recently worked in business areas like Information Technology, Project Management, and Operations.

What is Dirk's education?

Dirk attended Quester-EDV for Network administrator.

Does Dirk have any certificates?

Dirk has 3 certificates. These include: Microsoft MCP, Novell CNA, and PRINCE2 V6 Foundation.

What is the availability of Dirk?

Dirk is immediately available full-time for suitable projects.

What is the rate of Dirk?

Dirk's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.