ServiceNow Experts in Stuttgart
with precise AI matching and vetted, available freelancersHire experts who configure ITSM, build workflows with Flow Designer and connect enterprise systems through IntegrationHub, CMDB and custom applications. FRATCH matches you quickly with precise, vetted and available freelancers for your ServiceNow project.
Meet FRATCH Experts in Stuttgart, who have recently used ServiceNow
Ronald F.
Last position:
Senior IT Consultant – Requirement Engineer at Deutsche Bank - Strivion
Methodology: Agile project management
Goal: Digitization and implementation of CCD2 requirements within the Consumer Finance systems.
Analysis, identification, and assessment of business requirements, as well as their transfer into technical implementation requirements. Coordination and status reporting of the various requirements. Documentation and process management using UML and BMPN. Cross-functional stakeholder management, UAT testing, data management, API architecture management.
Tools: Jira, Confluence, Visual Code, Sql Developer, Enterprise Architect, MsOffice, Bruno, ALM, Camunda, Figma
Salim C.
Last position:
Cloud / Systems Architect
- Development and introduction of operations processes
- Preparation of complete documentation packages (including incident management and operations support) to meet compliance requirements
- Introduction of a workshop on IaC (Infrastructure as Code)
- Technical consulting for the project security concept (ISMS)
- Installation and operation of Kubernetes clusters on AWS, on-prem, and Azure
- Hybrid cloud architecture design (on-prem, Hetzner, AWS)
- Analysis and troubleshooting of incidents and system outages
- Network adjustments for firewall rules, gateways, OpenVPN settings, and IPsec tunnels (pfSense)
- Technical consulting on Bitbucket, Jenkins, and GitLab CI/CD pipelines
- Consulting on Ansible deployments and infrastructure automation
- Consulting on building a scalable system in the cloud (AWS / Azure)
- Technologies / Tools: Ansible, Terraform, AWS, Azure, VPN, pfSense, Jenkins, Bitbucket, Kubernetes, GitLab Runner, ISMS, Golang, Prometheus, Grafana, S3, Lambda, RDS, ECS, Cognito, OIDC, Harbor, MinIO, Postgres, Redis, Keycloak, Ceph, Proxmox, CloudFormation, PostgreSQL, Flux CD, Hetzner, IONOS, Sonatype Nexus Repository, Entra ID, Dex IdP, Pulumi
Dennis R.
Last position:
Business Analyst - Product Owner at Condor
- Capture and analyze stakeholder needs to define clear requirements and make sure the new website meets user expectations.
- Took on the role of Product Owner to lead the development team, set priorities, and monitor implementation progress.
- Coordinated the implementation of Optimizely as the new CMS, including adapting and integrating all required features to ensure a smooth user flow.
- Ensured the successful integration of features within the Condor lifecycle, such as flight booking, check-in, and other relevant services, to create a complete user experience.
- Actively communicated with stakeholders to gather feedback and make adjustments during the development process, continuously improving the user experience.
- Planned and carried out tests to ensure the quality of the implemented features and that all requirements were met.
- Methods used: Agile methods, SCRUM, SAFe
- Tools used: Optimizely, Jira, Confluence
- Result: Significant improvement in user experience, optimized booking and check-in processes, and a stronger digital presence for Condor in the market.
German R.
Last position:
Freelance Technical Product Owner & AI Product Builder at Neckarshore AI / Freelance
Two complementary tracks: (a) building my own AI products and open-source tools under the Neckarshore AI brand, with a focus on AI-supported multi-agent development processes and documentation automation; (b) freelance support for industrial, logistics, and financial companies in IT-related transformation projects.
Current product portfolio under the Neckarshore AI brand:
- Omnopsis Documenter — AI-powered documentation engine: generates compliance, technical, and release documentation from Git, Jira, and Confluence. 500+ automated tests, 100+ API endpoints, RBAC, monitoring stack.
- TrustScope — trust analysis for public GitHub repos: deterministic three-pillar report (Security & Supply Chain, Governance, Community) based on OpenSSF Scorecard, with constructive fix suggestions instead of a single misleading score.
- md-viewer — dependency-free Markdown viewer for macOS (Finder Quick Action) and web, split view of rendered document and raw text.
- Obsidian Vault Autopilot — AI-supported vault automation for Obsidian × Claude Code: sorts the inbox, renames notes, enriches frontmatter.
- Phonesis Voice Bank — voice archive for families, hospices, and cultural archives (guided recordings, inheritable archive, optional voice cloning); currently in the GDPR compliance phase (Art. 9, biometric data).
- Multi-Agent Development Process — 12+ specialized agents (architecture, implementation, security, refactoring, marketing) with structured handoff protocol, parallel execution, and automated quality assurance — powers the entire product development.
- Freelance consulting: Technical Product Ownership for production, logistics, and compliance/AML systems; steering international rollouts including test, cutover, and change management.
Stack: NestJS, TypeScript, PostgreSQL, Redis/BullMQ, Next.js, Claude Code (Opus), Docker, GitHub Actions, Vercel
Hasan A.
Last position:
Service Manager Infrastructure (Interim) and Worldwide Program Manager at Self-employed / Cloud4IT GmbH
Implementation of Rittal MDC’s hybrid data center (on-premises, Azure and local)
Implementation of backup solution (Azure, Azure local, M365 and Entra ID) with Rubrik
Application migration and optimization
Client management (Intune) with Microsoft 365, Office 365 (Exchange Online, OneDrive, MS Teams, SharePoint Online)
WAN migration and network optimization including Cisco Umbrella, network segmentation and microsegmentation in IT and OT areas
Implementation of comprehensive WLAN
Active Directory, Azure AD and Azure tiering model
Security optimization (NIST, SoSafe, BitSight, SecureScoreCard)
IT Service Management implementation (ITIL, workflows, ticket system, SIEM and SOC monitoring)
Strategy consulting and reporting to CIO
Tendering and selection of service providers for various managed services
Maintaining operations for IT infrastructure security topics
Creation, updating and monitoring of project plan/progress, business case and PMO
Planning and managing work packages, costs, resources, risks, quality, communication and configuration management
Stakeholder analysis, HR and procurement management
Holistic view of data security and privacy (IT baseline protection, GDPR)
Monitoring, reporting and compliance with project management processes and standards
Review and adjustment of IT service contracts based on customer requirements
Management of new and existing IT service providers
Solution design / requirements management
Sergey K.
Last position:
Managing Director Cybersecurity at CBA-Cybersecurity and Business Advisory GmbH
- Development of comprehensive services in cybersecurity, IT governance, and AI
- Building and delivering strategic security solutions such as vCISO service, ISMS, SOC-as-a-Service (SIEM, SOAR, use cases, playbooks, threat hunting, incident response), AI-driven risk and compliance tools, and frameworks for outsourcing and third-party risks
- Supporting companies in meeting regulatory requirements and certifications (ISMS, NIS-2, DORA, CRA, KRITIS, ISO 27001, TISAX, BSI IT Baseline Protection, EU AI Act)
- Promoting innovations in cybersecurity automation, AI governance, and secure digital transformation
- Responsible for company growth, client relations, and strategic partnerships
Leonard H.
Last position:
Senior Test Manager at LBBW
- Senior Test Manager for multiple strategic banking programs and large migration projects
- Responsibility for test and release management of central data integration platforms with over 40 data provider systems and 50 consumer IT systems
- Conducting acceptance reviews and management reporting
Marko O.
Last position:
System Administrator in a 6-person Team at FITS
- System administration of FreeBSD 11, 12 and 13.1 in a secure cloud software solution
- Administration of proxy servers for FITS and its clients, banks and state banks
- Administration of secure internet solutions
- Administration of secure mail solutions and mail gateways
- Administration of Apache 2.4 web servers
- Planning and maintenance of servers and network components in FNT Command
- Incident, change and ticket handling, especially troubleshooting network issues using Splunk and ARS
- Troubleshooting and log file analysis using Splunk Enterprise
- Monitoring with Nagios
- Ordering, provisioning and installation of certificates on Apache web servers, Nginx web servers and load balancers
- Hardware: HP ProLiant DL380 Gen 9 and 10, Cisco Catalyst
- Software: FreeBSD 11, 12 and 13.2, FNT Command, shell scripts, MySQL databases, ServiceNow, ARS, Splunk Enterprise 8.15
Christian B.
Last position:
Principal Consultant (Self-employed) at BLOCH IT-Consulting
- Consulting services for Enterprise Service Management (Strategic Planning, Requirement Analysis, Tool evaluation process, implementation)
- Project management for ITSM tool implementations (Cloud, On-Premise)
- Optimization and maintenance of Ivanti Service Manager installations (User acceptance, efficiency, workflow configuration, CDMB structure, process automation, non-IT areas, roadmap planning, release upgrades)
- Presales support for Ivanti Service Manager (Product demonstrations, Proof of Concepts/POC, technical concepts)
Harald B.
Last position:
Software Architect at Amoria Bond
- Developed gateway demonstrator
- Defined system requirements for topology and data concentrator
- Designed zonal controllers for Leoni
Lars L.
Last position:
Epic & Journey Owner for Digital Transformation of IT Architecture (RAITT) at Telefónica Germany GmbH & Co. OHG
- Implementation of a new partner management solution
- Epic Owner & Journey Owner in an international environment
- Responsible for epics from blueprinting to commercial launch
- Stakeholder management & reporting
Michael W.
Last position:
Storage Architect at BSI GmbH
- Processing changes to build new storage in a new data center environment
- Draft design of the storage solution with its backup area
- Discussions on the future storage architecture and cloud backup solution
- Timeline creation for each project with duration and maturity level
- Documenting each project in Confluence
- Updating all storage product items in Certlich
- Updating and fixing errors in Alfabet
- Adding new products and their details in Alfabet for the storage area
Mishel P.
Last position:
Management Consultant at Podolskis Consulting
Discover over 15,000 top freelancers
Statistics of experts using ServiceNow
Aggregated from the professional profiles of matched freelancers.
Experience
25 years (Germany: 21 years)
Position duration
2.4 years (Germany: 2.1 years)
Positions per freelancer
17 (Germany: 14)
Top business areas
Information Technology, Project Management, Operations
Top industries
Information Technology, Automotive, Banking and Finance
Certification focus areas
Information Technology, Project Management, Business Intelligence
Bachelor's degree or higher
100% (Germany: 83%)
Master's degree or higher
63% (Germany: 49%)
Certifications per freelancer
5
Most common languages
German, English, French
Speak two or more languages
100% (Germany: 97%)
Based on our profile pool as of 29 Oct 2026.
Daily rate distribution
The chart shows how the daily rates of experts in this technology in Stuttgart are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows the share of experts charging within that range.
Average rates of experts in Stuttgart using ServiceNow
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 29 Oct 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
ServiceNow experts industry focus
See which industries our matched freelancers work in most often — every figure is calculated live from the freelancers on FRATCH.
- Information Technology (85%)
- Automotive (69%)
- Banking and Finance (62%)
- Aerospace and Defense (54%)
- Manufacturing (38%)
- Professional Services (38%)
- Government and Administration (31%)
- Tourism (31%)
Please note that freelancers can work across multiple industries, so percentages overlap.
About the technology
ServiceNow in the enterprise
ServiceNow is a cloud platform for digitizing and automating service operations across IT, employees, customers and other business functions. Its Now Platform combines structured data, workflows, portals and automation so teams can replace email-driven processes with traceable services and approvals.
Core applications
ServiceNow is widely used for IT service management, IT operations management, customer service management and human resources service delivery. Companies also use it to manage governance, risk and compliance, field service processes and custom departmental applications.
- Incident, problem, change and request management
- Service catalogs, knowledge bases and employee portals
- Asset, configuration and service relationship data
- Customer cases and internal service workflows
Ecosystem and tooling
Strong specialists work across the Now Platform and its configuration model, not only within a single application. Relevant tools include Flow Designer, IntegrationHub, Service Portal, UI Builder, App Engine Studio, Performance Analytics and the Configuration Management Database. Integrations often connect identity services, monitoring tools, enterprise resource planning systems and collaboration software.
When expertise matters
Companies bring in freelance expertise when a rollout needs to move quickly, an existing instance has become difficult to maintain or a new business service must be standardized. Specialists can assess the current configuration, define a practical data model and deliver improvements without disrupting live operations.
- Migrate legacy workflows and service processes
- Improve CMDB quality and discovery processes
- Build integrations, portals and approval flows
- Prepare releases, testing and operational handover
What strong specialists deliver
The best professionals combine platform knowledge with process design and careful stakeholder work. They distinguish configuration from unnecessary customization, protect upgradeability and document decisions clearly. They also understand access controls, data quality, testing, release management and the effects of workflow changes on support teams.
Collaboration in Stuttgart
For companies in Stuttgart, ServiceNow work may involve coordination with manufacturing, automotive, engineering, logistics or corporate service teams. Remote delivery can work well when requirements, instance access, workshops and handover routines are clear; on-site sessions can help when processes span several local departments or language expectations require close coordination.
Frequently asked questions
Before you brief your next project: the most common questions about ServiceNow.
ServiceNow is used to manage and automate service processes such as incidents, requests, changes, customer cases and employee services. The Now Platform also supports integrations, reporting, asset data and custom applications across an organization.
ServiceNow provides a broad enterprise service platform with applications spanning IT, customer and employee workflows. Jira Service Management may suit teams already centered on Atlassian tools, while BMC Helix is often considered where existing BMC processes and integrations are important; the right choice depends on scope, governance and operating model.
A strong ServiceNow specialist should understand IT service management processes, JavaScript, REST and SOAP integrations, identity and access management, data modeling and release control. Experience with CMDB governance, discovery, reporting and stakeholder workshops is also valuable.
ServiceNow work can range from focused configuration and catalog changes to complex implementations across several business units. The right level of expertise depends on integrations, data migration, custom applications, governance and the risk of changing a live instance, so the project scope matters more than a generic experience label.
ServiceNow projects are often suitable for remote collaboration because configuration, testing and documentation can be handled online. Stuttgart-based teams may still prefer on-site workshops for process discovery, while clear access rules, meeting language and handover documentation keep distributed work effective.
A capable ServiceNow freelancer may deliver configured applications, catalog items, workflows, integrations, dashboards, test plans and technical documentation. They should also leave a maintainable configuration with clear ownership, sensible access controls and a practical release or handover plan.
Look for a ServiceNow professional who can explain configuration choices, data relationships, upgrade impact and testing approach in plain language. Ask for examples of measurable process improvements, integration work and documentation, then use a focused discovery task to assess how they handle ambiguity.
ServiceNow projects can be delivered largely through configuration, especially for standard workflows, forms and service catalogs. Coding becomes more relevant for advanced business rules, client scripts, integrations, custom applications and cases where the platform must connect cleanly with external systems.
The average hourly rate of freelancers in Stuttgart, Germany who have used ServiceNow in their recent projects is 107 €, which corresponds to a daily rate of about 857 € based on an 8-hour working day.
Of the freelancers in Stuttgart, Germany who have used ServiceNow in their recent projects, 100% hold at least a Bachelor's degree and 63% hold at least a Master's degree.
On average, freelancers in Stuttgart, Germany who have used ServiceNow in their recent projects have 25 years of professional experience, with a single engagement typically lasting around 2.4 years.
The most common languages among freelancers in Stuttgart, Germany who have used ServiceNow in their recent projects are German (100%), English (100%), and French (31%).
The most common industries among freelancers in Stuttgart, Germany who have used ServiceNow in their recent projects are Information Technology (85%), Automotive (69%), and Banking and Finance (62%).
The most common business areas among freelancers in Stuttgart, Germany who have used ServiceNow in their recent projects are Information Technology (100%), Project Management (85%), and Operations (77%).
Main locations of FRATCH Experts, who have recently used ServiceNow
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
Berlin 
Hamburg 
Munich 
Cologne 
Frankfurt 
Dusseldorf 
Essen 
Nuremberg Request a free demo
Get in touch with the FRATCH team and we will get back to you within 4 hours.
Would you rather directly get in touch?
We always have the time for a call or email!
Philipp Thomaschewski
FRATCH CEO
