Dennis Rall - Business Analyst

Q: Where is Dennis based?

Dennis is based in Murr, Germany and prefers 100% remote projects.

Q: What languages does Dennis speak?

Dennis speaks the following languages: German (Native), English (Advanced) .

Q: How many years of experience does Dennis have?

Dennis has at least 11 years of experience. During this time, Dennis has worked in at least 6 different roles and for 6 different companies . The average length of individual experience is 2 years and 10 months . Note that Dennis may not have shared all experience and actually has more experience.

Q: What is Dennis's latest experience?

Dennis's most recent position is Business Analyst - Product Owner at Condor .

Q: What companies has Dennis worked for in recent years?

In recent years, Dennis has worked for Condor , INNIO Group , and Stada GmbH .

Q: Which industries is Dennis most experienced in?

Dennis is most experienced in industries like Manufacturing , Tourism , and Pharmaceutical . Dennis also has some experience in Energy and Utilities .

Q: Which business areas is Dennis most experienced in?

Dennis is most experienced in business areas like Information Technology , Project Management , and Quality Assurance . Dennis also has some experience in Product Development .

Q: Which industries has Dennis worked in recently?

Dennis has recently worked in industries like Tourism , Pharmaceutical , and Energy .

Q: Which business areas has Dennis worked in recently?

Dennis has recently worked in business areas like Information Technology , Quality Assurance , and Project Management .

Recommended expert

Murr, Germany

Check rate

Experience

Oct 2023 - Present

2 years 10 months

Neu-Isenburg, Germany

Business Analyst - Product Owner

Condor

Capturing and analyzing stakeholder needs to define clear requirements and ensure the new website meets user expectations.
Taking on the role of Product Owner to lead the development team, set priorities, and monitor implementation progress.
Coordinating the implementation of Optimizely as the new CMS, including adapting and integrating all required functions to ensure a smooth user flow.
Ensuring the successful integration of functions within the Condor lifecycle, such as flight booking, check-in, and other relevant services, to create a complete user experience.
Active communication with stakeholders to gather feedback and make adjustments during the development process in order to continuously improve the user experience.
Planning and carrying out tests to ensure the quality of the implemented functions and confirm that all requirements are met.
Methods used: Agile methods, SCRUM, SAFe
Tools used: Optimizely, Jira, Confluence
Result: Significant improvement in user experience, optimized booking and check-in processes, and a stronger digital presence for Condor in the market.

Jan 2022 - Sep 2023

1 year 9 months

Jenbach, Austria

Projekt Manager

INNIO Group

Development and implementation of a detailed project plan for the introduction of the ServiceNow GRC module, including timelines, resource management, and milestone tracking.
Coordination of all activities to prepare for and achieve ISO 27001 certification, including the creation and implementation of required documentation and processes.
Application of agile methods (Scrum) to support flexible and effective collaboration within the project team and to adapt quickly to changes.
Close collaboration with internal and external stakeholders to clarify requirements, communicate progress, and secure their support for the certification.
Implementation of the ServiceNow GRC module to manage compliance requirements, as well as integration with existing systems (SAP) to optimize processes.
Identification and management of risks that could affect the certification process, as well as development of risk mitigation strategies.
Methods used: Scrum, Cobit, ISO 27001, ISO 9001
Tools used: ServiceNow GRC, SAP, Microsoft Project
Result: Significant improvement in compliance and security standards, strengthened customer trust.

Jan 2020 - Jan 2022

2 years 1 month

Bad Vilbel, Germany

Global Project Manager

Stada GmbH

Detailed analysis and standardization of existing ITSM processes to create a global, consistent structure and improve the efficiency of IT services worldwide.
Leading the selection process for a suitable ITSM tool (ServiceNOW) and adapting the processes to the design of the new system to increase automation and control.
Conducting design workshops to capture and align requirements in coordination with global IT teams.
Comprehensive project planning, control, and regular status updates for stakeholders to ensure transparency and focus on goals.
Coordination of external vendors and close alignment with internal stakeholders, including C-level, to support the adoption of the new ITSM system.
Responsible for change management measures and leading a 15-member international project team for the sustainable introduction of the processes.
Methods used: ITIL, ITSM, SCRUM
Tools used: ServiceNOW, MS System Center, Jira, Confluence, Visio, Office 365
Result: More efficient and consistent service delivery, improved transparency, and easier global collaboration.

Mar 2019 - Dec 2019

10 months

Frankfurt, Germany

Prozess Consultant

Syna – Süwag Gruppe

Development and documentation of requirements for new process solutions to align the technical implementation precisely with the needs of the IT departments.
Consulting on ITIL process standards and development of technical implementation concepts together with the Omnitracker developers to automate and improve the efficiency of IT processes.
Leading project steps from planning to implementation, including stakeholder management and change management measures.
Managing a project team of 3 members and close coordination with internal IT stakeholders.
Methods used: ITIL V3, ITIL V4, SCRUM, Prince2, Design Thinking
Tools used: Omnitracker, Visio, Office 365
Result: Successful introduction of adapted ITIL processes and technical integration in Omnitracker, increasing the efficiency of IT services.

Aug 2018 - Feb 2019

7 months

Luxembourg

ITSM Prozess Manager

Fanuc Europe Corporation

Detailed analysis of existing IT processes to identify opportunities for improvement and then design efficient, scalable, ITIL-compliant processes.
Implementation and adaptation of the new processes in the ITSM tool Cherwell/Ivanti to increase process automation and ensure consistent service delivery.
Leading the project kick-off as well as ongoing planning, status tracking, and management of a team of 14 international project members.
Regular coordination with stakeholders at management level (including CIO and department heads) and comprehensive coaching measures to ensure a sustainable transition.
Coordination of external service providers and conducting workshops to share knowledge and optimize process implementation.
Methods used: ITIL V3, Prince2, COBIT, SCRUM, Kanban
Tools used: Cherwell ITSM, Visio, MS Office, SharePoint
Result: Significantly improved response times and efficiency, better service quality, and higher end-user satisfaction.

Aug 2015 - Aug 2018

3 years 1 month

Essen, Germany

International PMO Governance Manager

Thyssenkrupp Elevator Europe

Development and implementation of standardized processes to structure and harmonize the IT project landscape.
Regularly led board meetings with C-level managers for strategic alignment and decisions on the project portfolio.
Supported and developed project managers across Europe in best practices and change management.
Implemented a PPM tool (Daptiv) and integrated controlling and reporting systems.
Managed a team of 10 employees across Europe.
Methods used: Prince2, PMI, ITIL V3, COBIT
Tools used: Daptiv PPM, SharePoint, Visio, MS Office, SAP S4/Hana
Result: Significantly improved transparency and efficiency in project management and successfully managed a large IT project portfolio.

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Manufacturing, Tourism, Pharmaceutical, Energy, and Utilities.

Manufacturing

Tourism

Pharmaceutical

Energy

Utilities

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Project Management, Quality Assurance, and Product Development.

Information Technology

Project Management

Quality Assurance

Product Development

Summary

As an expert in the strategic and operational design of IT and non-IT processes in companies of all sizes and industries, I bring extensive experience in project management. Over the past 15 years, I have successfully worked on a wide range of projects, both with and without leadership responsibility. I stand out through my strong communication skills and solution-focused mindset, and I present myself confidently to top management, department heads, and executives.

Project Manager & Scrum Master: IT project management with more than 14 years of experience. Several years of experience in international projects (across Europe, global).

Process Consultant: Process consulting with a focus on operational and project-related processes within IT and in the areas of sales and marketing.

Coach: Coaching employees and project managers in dealing with processes and the changes that come with them.

Skills

Communication
Teamwork
Goal Setting
Motivation
Presentation
Sales & Distribution
Agile Mindset
Problem Solving
Self-Motivation
Time Management
Willingness To Learn
Cloud Management
Azure Cloud
Client Management
Network
Security
Firewall
Jira & Confluence
Service Now
Draw.Io
Visio
Ms Office 365
Omnitracker
Sap S4/Hana
Signavio
Matrix42
Ivanti Itsm
Sharepoint
Chatgtp
Automotive
Consulting
Pharma & Chemicals
Energy
Robotics
Mechanical Engineering
Aerospace
Semiconductors

Languages

German

Native

English

Advanced

Education

COMPRiS GmbH

Office Communications Clerk · Ludwigsburg, Germany

SAE Institute

Diploma program, Audio Engineer · Audio Engineer · Stuttgart, Germany

Certifications & licenses

Artificial Intelligence (AI)

Certificate In Service Management CMMI

Certified Agile Leadership I (CAL I)

Azure Cloud

Generative AI For Project Managers

ISO/IEC 27001 Information Security

ISO27001

ITIL V4 Foundation Design Thinking

ITIL® V3 2011 Foundation COBIT

Management Systems Foundation SAFe

OKR Certified Professional

Serview GmbH Hardware & Services Cloud Management

PRINCE2® Foundation Certificate In Project Management

PSM I - Professional Scrum Master PMI

Prince2

SCRUM

Scrum Alliance® Client Management Network

Scrum.org ITIL V3 & V4

Statistics

Experience

Total positions 6

Experience in Manufacturing 5 y

Avg length 1 y 9 m

Longest experience 3 y

Global Experience

Countries worked in 3 (Germany, Austria, Luxembourg)

Primary country Germany

Expertise

Recent roles Business Analyst - Product Owner, Projekt Manager, Global Project Manager

Main industries Manufacturing, Tourism, Pharmaceutical

Main business areas Information Technology, Project Management, Quality Assurance

Qualifications

Certifications earned 16

Profile

Created

February 2025

Last Update

July 2026

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Frequently asked questions

Have questions? Find more information here.

Where is Dennis based?

Dennis is based in Murr, Germany and prefers 100% remote projects.

What languages does Dennis speak?

Dennis speaks the following languages: German (Native), English (Advanced).

How many years of experience does Dennis have?

Dennis has at least 11 years of experience. During this time, Dennis has worked in at least 6 different roles and for 6 different companies. The average length of individual experience is 2 years and 10 months. Note that Dennis may not have shared all experience and actually has more experience.

What roles would Dennis be best suited for?

Based on recent experience, Dennis would be well-suited for roles such as: Business Analyst - Product Owner, Projekt Manager, Global Project Manager.

What is Dennis's latest experience?

Dennis's most recent position is Business Analyst - Product Owner at Condor.

What companies has Dennis worked for in recent years?

In recent years, Dennis has worked for Condor, INNIO Group, and Stada GmbH.

Which industries is Dennis most experienced in?

Dennis is most experienced in industries like Manufacturing, Tourism, and Pharmaceutical. Dennis also has some experience in Energy and Utilities.

Which business areas is Dennis most experienced in?

Dennis is most experienced in business areas like Information Technology, Project Management, and Quality Assurance. Dennis also has some experience in Product Development.

Which industries has Dennis worked in recently?

Dennis has recently worked in industries like Tourism, Pharmaceutical, and Energy.

Which business areas has Dennis worked in recently?

Dennis has recently worked in business areas like Information Technology, Quality Assurance, and Project Management.

What is Dennis's education?

Dennis attended COMPRiS GmbH for Office Communications Clerk.

Does Dennis have any certificates?

Dennis has 16 certificates. Among them, these include: Artificial Intelligence (AI), Certificate In Service Management CMMI, and Certified Agile Leadership I (CAL I).

What is the availability of Dennis?

Dennis is immediately available full-time for suitable projects.

What is the rate of Dennis?

Dennis's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.