Process Consultants in Germany

Concept and implementation of a unified-commerce platform for SMEs for selling and building multi-product bundles

Successes: On-time concept, delivery, and customer acceptance of a 100% functional, CPQ-based buy flow process for configuring and selling multi-product bundles within the given 90-day time frame. Successfully tested integration of various interface services for the following areas: customer search, customer data enrichment, address validation, service qualification, phone number validation, credit check, appointment selection, and quote-to-order transition.

Responsibilities:

• Strategic target delivery: deriving and implementing strategic customer goals (e.g. release content, business value).
• Backlog management: creating and refining backlog items (initiatives, epics, user stories, defects) in close coordination with the project team and customer.
• Prioritization & releases: responsibility for prioritizing the product backlog and delivering defined release goals.
• Deliverable tracking: tracking work results on both the supplier and customer side.
• Roadmap & release planning: developing and implementing roadmaps and release plans together with the customer.
• Scope responsibility: responsibility for the contractually agreed scope of services.
• Claim management: active claim and change management toward the customer.
• Team coordination: steering and coordinating the development team.
• Using synergies: making use of synergies between customer projects and product development.
• Offer preparation: preparing offers (with supervision) and presenting them on site to customers and partners.

Skills: development, communication, and implementation of product visions; product backlog management; stakeholder management; regular reporting to management and steering committees; requirements analysis & engineering; planning and documenting workshops; functional leadership and coordination of (distributed) project teams and external service providers; epic management; user story specifications; creating use cases, support with software tests and user acceptance testing (UAT); release management and sprint planning; design of target processes; process optimization; planning, concept, and specification of interfaces to existing and new systems; identification, assessment, and steering of project risks; active claim and change management; facilitation of sprint planning and reviews; data migration; Scrum; Kanban; REST API; JSON; XML; BPMN; UML; Jira; Confluence

Project scope: Supported the establishment, scaling and continuous improvement of project management and support processes by modernizing governance, processes, documentation, deliverables tracking, training content and tool-supported ways of working across a complex energy project environment.

Key contributions

• Supported the build-up and maturation of the PMO department, including governance structures, operational frameworks, project management processes, templates and deliverables tracking mechanisms.
• Conducted As-Is analysis of existing processes and their documentation, including process inventory, interface mapping, problem identification and creation of visualizations and white papers to improve shared understanding.
• Reviewed and improved project management documentation, templates and work instructions, including support for a project document master list to strengthen standardization and control.
• Designed and supported rollout of a lessons learned process and related system/application, including pilot preparation, coordination and implementation support.
• Mapped and supported implementation of a new resource management process connected to the rollout of a resource planning tool.
• Led and supported adoption of agile ways of working and Atlassian tools, including Jira and Confluence team boards, plans/roadmaps, dashboards, sprint planning and retrospectives.
• Acted as key user for continuous usage improvements in PMO tools and collaboration practices.
• Developed training curricula, instructional videos, supporting materials and PMO Open Doors sessions to improve capability transfer and provide a recurring forum for updates and information sharing.
• Developed a skills matrix concept and supported rollout as a basis for structured capability management and training demand analysis.
• Supported preparation of department offsites, implementation of a new Integrated Management System (IMS), creation of a SharePoint-based PMO website and department integration after restructuring.

Results / business impact

• Improved project management & PMO structure, processes and their documentation
• Enhanced transparency and standardization across processes, documentation, governance routines and project deliverables tracking.
• Enhanced information flow and knowledge transfer through SharePoint-based communication, PMO forums, training curricula and instructional videos.
• Strengthened lessons learned, resource planning, agile collaboration, capability management and post-restructure department integration.

The consultant's responsibilities/actions are:

• Consulting on the migration of material master & PP Master data
• Prepare Article List template for Cutover Phase
• Implementation of data cleansing measures using individual and bulk changes
• SAP all mandatory fields data extraction regarding Business needed
• SAP migration, Cutover, Testing, BAT, UAT
• Align with the multiple Stakeholders regarding Data from Legacy and SAP System
• Deployed SAP MM best practice (guided configurations, active methodologies and road map for project initiation)

SAP ERP | SAP GEMINI | SAP Fields Coordination | Documentation | SAP IDoc | SAP Integration | SAP End-to-End Process | SAP MM (Material Management) | SAP Functional Consultant | SAP Gap analysis | SAP MDM (Master Data Management) | Data Migration & Management

• Defined S/4HANA finance solution architecture and led full project lifecycle — Blueprint through Hypercare — for global rollout.
• Designed global finance templates and COPA characteristics, harmonizing financial reporting across business units.
• Implemented role-based authorizations, SOD controls, and master data governance; managed provisioning and training for 200+ users.
• Coordinated cross-module integrations (MM, SD, PP) and third-party systems (Salesforce, SAP DRC, E-Invoicing), reducing month-end close from 5 days to 2 days.
• Prepared functional specifications, supported ABAP development, and drove problem management practices that reduced recurring incidents.

· Initial situation and target picture – which problem does the platform solve, for which user group? · Requirements gathering and scope – from the idea through the processes to the scope, · Architecture and technology selection – stack, hosting, data storage,

• Vercel Inc. – hosting and delivery of the application.
• Supabase – database, authentication, and file storage.
• Stripe – processing payments for application and unlock fees.
• Resend – sending transactional notification emails
• Calendly – appointment booking for consultation calls; processes the data provided there (e.g. name, email address, appointment request). · AI components – which models or providers, which task does the AI take on exactly,
• Claude Opus 5 by Anthropic. · Data model and integrations – interfaces to third-party systems, import/export, APIs.

I help companies and digital teams win back time in their day-to-day work – by automating recurring processes and improving digital products in a targeted way. Depending on the need, either in execution or at leadership level (interim).

Typical results:

• Manual routine processes run automatically – requests, data maintenance, follow-ups
• Faster response times and fewer things left sitting in day-to-day operations
• Clear priorities in product and digitalization initiatives, practical instead of overbuilt

How: modern No/Low-Code automation (including n8n, Make.com), combined with experience as a Managing Director and digital product lead. The tool is never the starting point – the question is always where a solution creates real value.

AI-driven automation of purchasing on a printing company's website, including selecting delivery times, order options, ordering, payment, and uploading print data from the Lumiz Cloud.

• Ramp-up management: stabilize launches - whether a new product, a new production line, or a series ramp-up - until the processes run reliably
• Production management and process optimization: improve lead times, inventory, and delivery reliability in a lasting way with value stream analysis and continuous improvement
• Solve process and quality issues at the root cause instead of fighting symptoms
• Anchor Lean and shopfloor management in day-to-day work with the leadership team
• Change management and stakeholder management: guide leaders and teams through change and involve the wider environment

• Bridging the vacancy of operations manager ATT area

• Process optimization

• Reduction of lead times

• Reorganization of the ATT area

• Increase in OTIF from 73% to 92%

• Greater flexibility in employee deployment through internal equipment training

• Integration of a new cooperation partner

• Implementation of an MDE system

• Managed global people processes, employee and freelancer lifecycle activities, payroll coordination, benefits and HR compliance in an international technology environment.
• Advised on employment-law, regulatory and cross-border HR matters and translated requirements into scalable operational processes.

• Consulting and support for a total of around 200 clients or human-animal teams in the areas of behaviour, training, and human-animal relationships
• Behaviour therapy and training for dogs and horses
• Animal physiotherapy and animal acupuncture
• Individual consultations, group sessions, courses, and seminars
• Explaining complex behaviour and learning psychology topics to pet owners in a clear way
• Development and implementation of digital learning offers with workbook, video, and reflection formats

• Analysis, redesign, and rollout of HR core processes across the entire employee lifecycle
• Interface management between HR, IT, and multiple business units in a complex corporate environment
• Support for cultural change processes with a focus on mindset shifts and cross-department collaboration

• Analysis of complex business processes and end-to-end user journeys in digital product and platform environments
• Gathering, structuring, and prioritizing business and technical requirements (Functional / Non-Functional Requirements)
• Translating business goals into actionable requirements, user stories, and acceptance criteria
• Conducting stakeholder interviews, workshops, and reviews with business teams, IT, UX, and management
• Creating and maintaining requirement artifacts (BRD, FRD, user stories, process models, decision papers)
• Ensuring consistency between business needs, technical implementation, and product vision
• Close collaboration with development teams to clarify business questions during implementation
• Support with impact analyses (A/B tests), change requests, and scope management
• Quality assurance of implemented requirements including acceptance criteria and business testing
• Advising on the further development of product strategy and roadmap structure
• Prioritizing backlog items based on business value
• Defining and sharpening product goals, KPIs, MVP definition, and other success metrics
• Evaluating new features, tools, and initiatives from a user and business perspective
• Facilitating decision-making between business, product, and technology
• Supporting go-to-market considerations and product positioning
• Sparring partner for product and stakeholder decisions at management level
• Dashboard creation, data modeling, BI report administration, and data analysis in Power BI