BPMN Experts in Germany

• Impact: Structured requirements analysis and quality assurance as a foundation for the further development of a software solution.
• Analysis, documentation, and coordination of requirements. Conducting stakeholder analyses, interviews, and workshops to gather and validate requirements. Conducting requirements reviews and working closely with business departments and development teams.

Techniques & Tools: Requirements Engineering, Stakeholder Management, Workshop Facilitation, System Context Modeling, Requirements Reviews, Quality Scenarios, Miro, Jira, Confluence

The client operates a SaaS platform for managing rail and intermodal transport (Rail-Flow Transport Management Platform).

For two of its customers, it was looking for a 3-month project management replacement. Both customers offer rail and intermodal transport services. Implementation progress differs: one customer is already live and wanted its Phase 2 enhancements implemented; the other customer is implementing its MVP and entering an intensive testing phase.

As part of the assignment, project management was taken over, including management of the internal development team (offshore Turkey).

• Took over complete project management for 2 customer projects, including the roles of Product Owner and Co-Scrum Master
• Managed agile implementation teams consisting of business analysts, implementation consultants, developers (offshore) and QA staff
• Ensured compliance with and further development of project governance
• Planning and rollout management: creation and maintenance of project and rollout plans as well as coordination of role assignments with the client’s management
• Requirements and change management: management of contractual requirements, bugs and changes
• Customer and project communication: organization and moderation of status meetings and steering committees
• Identification of project risks, initiation of countermeasures and escalation
• Ensured correct and timely invoicing for project services together with Finance

Methods: Scheduling (forward- and backward-based), including milestone planning, structured interviews, multi-project management (in English)

Tools / Technologies: Jira, Confluence / Atlas, Claude (Skills, Artifacts), MS Outlook

• Support for a data, analytics and AI initiative in a regulated enterprise environment by structuring, evaluating and prioritizing several data-driven use cases based on business impact, feasibility, scalability, data maturity and governance requirements.
• Translation of complex business and analytics requirements into clear product, data and implementation logic, as well as preparation of decision-ready documents, target visions and roadmap inputs for stakeholder and management discussions.

• PMO Lead Security Clearance 2 (SÜ2) verified
• Reporting to the GMN sub-program management
• System maintenance 25+
• Functional management and coordination of the Jira setup
• Preparation of decision papers (e.g. project planning, governance model, communication plans, controlling models, roles and responsibilities matrices)
• Development of program-wide knowledge management using Confluence, creation of Jira concept
• Development of an access concept for all project tools
• Analysis of existing processes, identification of improvement potential, and design of solutions to increase efficiency and effectiveness
• Development of a concept for introducing automation approaches into existing tools
• Creation of intranet articles for project marketing
• Responsible for project governance through reporting and resource planning in the sub-program
• Agile development of the project methodology
• Gathering customer requirements (Requirements Engineering)
• Preparation and support of contract negotiations (7-year term, 500+ million budget)

• Built a scalable nearshore IT developer hub (Croatia, Czech Republic, Poland) as an independent company through a BOT model (Build – Operate – Transfer)
• Identified, selected, and managed full-service agencies; introduced management and control mechanisms, including KPIs, SLAs, and regular service reviews
• Prepared and reviewed data processing agreements and framework contracts in coordination with Legal & Compliance; integrated regulatory requirements (including KRITIS) into process design
• Advised on cloud vs. on-premise strategies, data storage, and authorization concepts; supported Procurement with tendering and service provider evaluations
• Managed change and process harmonization between internal teams and nearshore partners; reported to executive management, CFO, and CIO

Result: Scalable IT developer hub with an audit-ready governance model, reduced operating costs, and accelerated product development.

• Product Analytics, Mobile App Tracking & Tracking Governance (B2C Mobility App) – agile project management (Scrum/Kanban)
• Product Ownership for Product Analytics and Mobile App Tracking of the EnBW mobility+ app; gathering, prioritizing, and translating business requirements into actionable concepts and Azure DevOps user stories with acceptance criteria.
• Derivation of tracking requirements when introducing new app features (including Resilient Map), definition of tracking parameters (screens, events, custom definitions), and ensuring privacy-compliant tracking (Firebase, GA4, Adjust) based on the tracking concept.
• Design and adaptation of dashboards and funnel reporting for campaigns (GA4 validation, onboarding and order flow analyses, conversion funnels, charging start flow) to identify drop-off points and optimization potential.
• Management of the technical raw data export (Adjust to BigQuery) and connection to the data warehouse/data lakehouse, including data mapping; collaboration with international development teams, Data Engineering, Marketing/Sales, and Product Management.
• Establishment of standardized tracking architecture, naming conventions, and governance; analysis and expansion of tracking (new features and “blind spots”), test design, handover to testers, and quality assurance and approval before releases; documentation in Conceptboard.

• Development of an agent-based governance platform for the automated assurance of EU AI Act compliance and ODA-compliant orchestration of AI services in complex enterprise environments.

• Design and implementation of an agent-based "Mission Control" framework (Aletheia Conductor) for autonomous state monitoring and process control.

• Development of "Compliance-as-Code" (CaC) solutions based on OPA/Rego for system-wide enforcement of regulatory guardrails.

• Integration of TM Forum ODA standards (TMF630, TMF622, TMF642) to ensure interoperability and standardization.

• Building a highly available event-driven architecture using Redpanda and CloudEvents v1.0 for near-real-time event processing.

• Implementation of an audit-proof "Evidence Chain" through cryptographic linking of trace logs in preparation for automated audits.

• Tech Stack: Java 21 (Quarkus Native), TypeScript (Next.js), Redpanda (Kafka API), CloudEvents v1.0, OPA (Open Policy Agent) & Rego, TimescaleDB, ZincSearch, Redis, TM Forum ODA, Git, GitHub, Clean Code Development, Like-C4.

• Expert in the company's architecture management area

• Support for standardizing the company's IT landscape

• Further development of architecture management

• Shaping the company's business architecture

• Restructuring, administration and maintenance of all IT assets

• Support in creating a unified software asset management and CMDB

• Creation of unified document management (e-file)

• Transition of documents into a central DMS structure

• Link between architecture management and the department's internal business process management

• Support in developing strategic and tactical development plans

• Organizing communication with key stakeholders

• Support in the conception, organization and coordination of the architecture office to be built up

• Accompanying and advising the entire architecture management process

• Advising the company's business units on architectural topics and their framework conditions

• MS Office, Windows 10, VBA

• ITIL, TOGAF, PowerBi, Kanban, Scrum

• Internal agency tools

• Open Touch Conversation, Webex, wire, bdbos

• MS Sharepoint, JIRA, Confluence

• ARIS, Archimate, BPMN

• Analysis of the Riester subsidy GeVos for provider change 2.0 in the AZUR subsidy management system
• Representation of the GeVos in BPMN 2.0 with Draw.io and Adonis
• Analysis of the data sets exchanged with the life insurance policy administration system and migration to the msg data sets
• Design and mapping of the interfaces to the new msg.ZulagenVerwaltung for various Riester subsidy GeVos at data field level

• Marketing consulting for the EDL@Home and Commodity (electricity & gas) business areas
• Development of data-driven marketing and sales strategies
• Definition and expansion of key channels (Web, App, Portal, Social, Paid, Sales Partners)
• Target, annual and budget planning for the EDL@Home business area
• Definition of business requirements for marketing platforms
• KPI-based performance management
• Development of dashboards to measure success
• Performance reviews with management
• Management of external service providers
• Stakeholder management between Marketing, Sales, IT, Customer Service and Management

• Lecturer in an AZAV-certified, one-month training program on AI basics and practical application
• Design and delivery of modules for participants from different professional fields
• Teaching how generative AI works, where it can be used, and where its limits are, as well as prompting and evaluation practice
• Creating training materials and exercise formats
• Trainer qualification according to AEVO

• Designed and moderated a NIS2 preparation workshop for RAS Reinhardt Maschinenbau GmbH and its IT service provider Catuno GmbH. Together with executive management and IT leadership, the current status was assessed, an initial GAP analysis was conducted and areas for action were prioritized based on ISO 27001.
• Developed an ISO-27001-based regulatory framework (ISMS) for NIS2 compliance, including a structured current/target GAP analysis, targeted improvement of the security maturity level and preparation of the organization for NIS2 audit readiness.

• Analyzed, structured, and documented business requirements for digital investment solutions, such as robo-advisors.
• Designed applications for new retirement products, including user flows, UX requirements, and functional specifications.
• Modeled and optimized business processes and coordinated with stakeholders while taking regulatory requirements in the financial sector into account.

Design and implementation of a „unified-commerce“ platform for SMEs to sell and deliver multi-product bundles

Achievements: On-time design, delivery and customer acceptance of a 100% functional, CPQ-based „buy flow“ process for configuring and selling multi-product bundles within the specified time frame of 90 days. Successfully tested integration of various interface services for: customer search, enrichment of customer data, address validation, service qualification, phone number validation, credit check, appointment selection and Quote-to-Order transition.

Responsibilities:

• Strategic goal implementation: Derivation and implementation of strategic customer goals (e.g. release content, business value).
• Backlog Management: Creation and elaboration of backlog items (Initiatives, Epics, User Stories, Defects) in close coordination with the project team and customer.
• Prioritization & Releases: Responsibility for prioritizing the Product Backlog and implementing defined release goals.
• Deliverable Tracking: Tracking work results on the supplier and customer side.
• Roadmap & Release planning: Development and implementation of roadmaps and release plans together with the customer.
• Scope responsibility: Responsibility for the contractually agreed scope of services.
• Claim Management: Active claim and change management towards the customer.
• Team coordination: Management and coordination of the development team.
• Use of synergies: Use of synergies between customer projects and product development.
• Proposal preparation: Preparation of proposals (with supervision) and presentation on site to customers and partners.

Skills: Development, communication and implementation of product visions; Product Backlog Management; Stakeholder Management; Regular reporting to management and Steering Committees; Requirements analysis & engineering; Planning and documentation of workshops; Professional leadership and coordination of (distributed) project teams and external service providers; Epic Management; User Story specifications; Creation of use cases, support with software testing and User Acceptance Testing (UAT); Release Management and Sprint Planning; Design of TO-BE processes; Process optimization; Planning, design and specification of interfaces to existing and new systems; Identification, assessment and management of project risks; Active claim and change management; Facilitation of sprint planning and reviews; Data migration; Scrum; Kanban; REST API; JSON; XML; BPMN; UML; Jira; Confluence