BPMN Expert in Austria
to map better processes with fast, precise AI matchingHire experts who model executable business processes, improve workflow logic and connect BPMN with platforms such as Camunda, Signavio and Flowable. FRATCH matches you quickly and precisely with vetted, available freelancers who fit your project.
Meet FRATCH Experts in Austria, who have recently used BPMN
Garrett T.
Last position:
Transformation Advisor for SAP at Garrett Tedeman, CPA LLC
Independent practice serving clients in SAC-P and AI-enabled FP&A transformation, including financial model development for PE firm engagements, data cleansing with PowerQuery, workflow automation Claude Cowork, SAC-P scoping task-based assignments (Micro1.ai & Mercor.ai), and SAP partner network development.
- 2026 – Completed significant upgrade training for Positioning Business AI and SAP Cloud ALM Workshop (In-Person). Live Demos • SAC-P & Excel-Based Reports • Claude Partner • SAP Partner#: 1961209 (OE – Build)
- Fall 2026 – New effort to re-train/update past FI/CO, SAP BPC, SAP Platform to S/4 Finance & Core G/L Accounting
- 2026 – Upskilling for Transformation Toolchain. In-Person Workshops: Cloud ALM & SAP BTP • Joule Demo(s)
- 2025 – FP&A processes • Datasphere & Business Data Cloud • Team Workshops for AI • Toolchain & SAP Cloud ALM
- 2024 – Built key credentials on Deloitte S4 Experience • Group Reporting and SAC-P
Claus E.
Last position:
Senior IT Project Manager – Digitalization in Insurance & Telecommunications
Initiation, planning, management and completion of several digitalization projects
Requirements management including proposal preparation, business concepts & process analyses
Stakeholder management (internal steering, external service providers, business units)
Resource & capacity planning, controlling, budget responsibility
Claim and change management (including escalation handling)
Project marketing & knowledge management
Quality assurance & risk management in line with PMO standards
Implementation of a cloud-based solution in customer service (insurance)
Harmonization & digitalization of approval and contract processes
Reduction of processing times by >20 % through optimized workflows
Establishment of standardized project controlling with BI dashboard
Jira • Confluence • MS365 (Project, Teams, SharePoint) • ITIL • PRINCE2
Alexander P.
Last position:
Owner & Lecturer at Own company for AI governance and data products, Vienna
- Consulting and interim management at the interface between IT operations and regulation
- Impact analysis and implementation planning for NISG 2026 and the EU AI Act, including risk management and reporting and evidence processes
- Training for governing bodies and employees on regulatory obligations
- Lectures in Data & Information Management and Human-Machine Interaction at University of Applied Sciences Burgenland, since 2023
- Supervision of master’s theses and participation in the examination board
- Presentations for business and educational institutions
- Design and development of data and AI products, platforms and pipelines
- Privacy-first architectures and zero-knowledge encryption, cloud-native on EU infrastructure
- MLOps and AIOps in live operations
- Own applications under own brand: shared codebase, separate delivery for each target device
- AI-assisted software development (vibe coding), complete agentic pipelines, code generation, implementation, automated testing, CI/CD and release cycles
- Publications on the EU AI Act, NIS2, DORA, CRA and CER as an integrated governance system
- Publications on data sovereignty, cloud economics and industrial image processing
- AI governance / compliance: data quality, Responsible AI, EU AI Act readiness, risk classification, AI ethics
Manuel M.
Last position:
ERP Process Modeling at Richter Pharma AG
Migration preparation for the upcoming ERP system change: recording all ERP-related business processes, analyzing pain points, and consolidating them into process views. Ensuring that every process can be transferred to the target system or that an alternative exists. Result: a solid working basis for system integrators and a company ready for migration.
BPMN · Camunda
Christian S.
Last position:
Standardization of equipment, software and processes for DACH/SOE region at Neuroth AG
- Scope development and project planning
- Stakeholder management
- Process analysis and adaptation
- Development of reporting structures
- Establishment of joint communication structures
- Training concept
- Order processing and cost tracking
Jörg P.
Last position:
Process Manager (70%) / Business Analyst (30%) at T-Mobile Austria GmbH (Magenta)
- BSS system implementation for B2B / transformation of the central B2B system landscape
- End-to-end business responsibility for defining, structuring and prioritizing key B2B business processes as part of a complex BSS transformation.
- Work in an agile, SAFe-like setup with multiple teams involved, along with regular coordination with business, IT, solution design and architecture.
- Translation of business requirements into implementable epics, features, user stories, process models and acceptance criteria as the basis for technical implementation.
- Close collaboration with solution design and architecture to assess technical dependencies, interfaces, data flows and system impacts.
- Management of target process design as the basis for implementation in Infonova BSS.
- Interface management between business departments, IT, architecture, development and operational units, including facilitation of cross-functional workshops.
- Ensuring process consistency, governance, decision-making capability and business acceptance as part of the system implementation.
Michail M.
Last position:
OpenShift Specialist, Developer at Insurance
Project goal: Introduce OpenShift as the run-time platform and migrate all applications to OpenShift.
My contribution: Make sure logging and monitoring for the applications were in place. Set up and put into operation the OpenShift components for logging and monitoring (Elasticsearch, Prometheus, and Grafana). Develop and implement the security concept for OpenShift. Work with developers to define and carry out the application changes needed for the OpenShift migration. Integrate monitoring into the applications.
Technical environment: Java, WebSphere Liberty, OpenShift components, Elasticsearch (ELK stack), Prometheus, Grafana.
Thomas B.
Last position:
Agile Coach, Scrum-Master at ÖBB (Infra)
- Challenge: poor project results and team performance, very poor work environment
- Solution: introduction of agile planning processes, teaching agile principles within the SAFe framework
- Innovation: consistent use of agile methods; introduction of requirements engineering, story writing
- Leadership: interface with the board, program management Opel Europe, GM USA and international markets
- Result: most productive team in the ART; increased planning accuracy to over 85%
- Team size: 10
Lorenz G.
Last position:
Business Analyst at Wirtschaftsagentur Wien
- Conducting a feasibility study on introducing an in-house DWH as a central data source
- Conducting workshops for current state analysis (processes, reports, KPIs) together with the clients
- Gathering and detailing business requirements including a target concept for an in-house DWH
- Coordinating and clarifying data deliveries and interfaces in meetings with stakeholders and data providers
- Developing initial data models as a basis for data quality and later implementation
- Drafting solution variants including architecture and operation options and decision basis
- Creating the business case including effort estimates, cost-benefit analysis, and decision report
Jaroslav A.
Last position:
Child care, personal development and learning
Franziska S.
Last position:
Business Analyst (multiple concurrent roles) at APK Pensionskasse
- Leading change management for an internal SAP implementation (10–50 people) — a newly created role built from scratch, including stakeholder mapping, impact assessments, and a full communication plan.
- Acting as requirements engineer on a parallel payroll IT project, gathering and documenting requirements across business and technical stakeholders.
- Serving as IT demand manager for the existing software portfolio, acting as the interface between business units and IT.
- Co-administered Jira and Confluence, designing a Demand-to-Delivery workflow and configuring Scrum boards to support delivery teams.
Manuel K.
Last position:
Overall project manager for the global roll-out of a quality and document management system at International medical device company
- Took over overall project leadership after the roll-out was stopped the previous year
- Identified causes and planned a new approach
- Organized and conducted qualification tests of new software versions
- Planned and coordinated all tasks and assignments at six sites worldwide and with the software provider
- Aligned compliance topics with the quality heads at the sites
- Organized and held steering committee meetings to report to management
- Successful go-live in fall 2024
Nikola N.
Last position:
Founder and CEO - Senior Business Analyst at fintechno AI GmbH
- Business analysis
- Requirements engineering
- System design
- Various insurance projects
- Technology stack: msg.Billing (in-/ex-collection)
- Product: Pay-per-use car insurance based on blockchain and OBD-II real-time telemetry with AI
Thomas W.
Last position:
SAP Solution Architect, Focused Build Coach, Senior Consultant at Support 4 Enterprises
Maximilian A.
Last position:
Technical Project Lead / Solution Architect at UNIQA Insurance Group
- Planning, monitoring, coordination, and documentation of the output project as part of the policy migration to the UNIQA Insurance Platform.
- Planning and design of new requirements.
- Designing a consistent, maintainable, and scalable application architecture.
Discover over 15,000 top freelancers
Statistics of experts using BPMN
Aggregated from the professional profiles of matched freelancers.
Experience
21 years
Position duration
2.5 years
Positions per freelancer
10
Top business areas
Information Technology, Project Management, Product Development
Top industries
Information Technology, Professional Services, Government and Administration
Certification focus areas
Information Technology, Project Management, Product Development
Bachelor's degree or higher
89%
Master's degree or higher
83%
Doctorate
11%
Certifications per freelancer
5
Most common languages
German, English, Spanish
Speak two or more languages
95%
Based on our profile pool as of 19 Sep 2026.
Daily rate distribution
The chart shows how the daily rates of freelancers in this technology in Austria are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows how many freelancers charge within that range.
Average rates of experts in Austria using BPMN
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 19 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
BPMN experts industry focus
See which industries our matched freelancers work in most often — every figure is calculated live from the freelancers on FRATCH.
- Information Technology (90%)
- Professional Services (45%)
- Government and Administration (45%)
- Banking and Finance (40%)
- Insurance (40%)
- Education (35%)
- Transportation (35%)
- Healthcare (30%)
Please note that freelancers can work across multiple industries, so percentages overlap.
About the technology
What BPMN defines
Business Process Model and Notation, usually called BPMN, is a standardized visual language for describing how work moves through an organization. Teams use events, tasks, gateways, pools and message flows to show responsibilities, decisions, exceptions and handovers. Clear BPMN models give business and technology teams a shared view of process behavior.
Where it is used
BPMN supports processes that cross departments, systems and external partners. It is useful when a company needs a reliable model for automation, compliance or continuous improvement.
- Customer onboarding and service workflows
- Loan, claims and invoice processing
- Procurement, approval and fulfillment flows
- Public-sector case handling and records management
- Orchestration of human and system tasks
Ecosystem and tooling
BPMN work often includes modeling tools such as Camunda Modeler, SAP Signavio, Flowable and Bizagi. Strong specialists understand BPMN 2.0 semantics as well as execution engines, forms, rules, APIs and event-driven integrations. Depending on the project, they also work with DMN for decisions and CMMN for less predictable case work.
When expertise matters
Companies bring in freelance BPMN expertise when process ownership is unclear, automation projects stall or existing diagrams no longer reflect daily operations. A specialist can turn workshops and system knowledge into usable models, identify bottlenecks and prepare processes for implementation. In Austria, remote work is often practical, while on-site workshops can help align business units and technology teams.
- Map an undocumented process
- Review models for consistency and execution readiness
- Prepare a migration from legacy workflow tools
- Align process models with ERP, CRM or service systems
Deliverables to expect
Typical deliverables include collaboration-ready BPMN diagrams, naming conventions, modeling guidelines and process documentation. For executable workflows, the scope may also include engine configuration, forms, service tasks, error paths, user assignments and deployment support. The right level of detail depends on whether the model is for communication, analysis or automation.
What distinguishes strong professionals
Effective BPMN professionals ask precise questions before drawing anything. They separate business intent from implementation detail, model exceptions instead of hiding them and explain trade-offs in plain language. They validate diagrams with process owners, test executable paths and keep model governance practical. Experience with German- and English-speaking stakeholders can also support smooth collaboration across Austrian organizations and distributed teams.
Frequently asked questions
Before you brief your next project: the most common questions about BPMN.
BPMN is used to visualize, document and automate business processes. It shows activities, events, decisions, messages and responsibilities in a notation that business and technology teams can review together. Executable models can also guide workflow engines such as Camunda or Flowable.
BPMN is designed specifically for business processes and includes standard elements for events, message exchanges, pools, lanes and exception handling. Flowcharts are usually simpler and less precise for cross-organization workflows, while UML activity diagrams are broader and often more closely tied to software modeling. The best choice depends on the audience and the level of execution detail required.
A strong BPMN specialist may also understand DMN, workflow engines, REST APIs, event-driven integration, SQL and process governance. Knowledge of ERP, CRM or case-management systems is useful when the process crosses several applications. Facilitation and documentation skills matter because accurate models depend on input from process owners.
The right BPMN experience depends on the scope, not on a fixed label. A documentation project may need strong modeling and workshop skills, while executable automation requires knowledge of engine behavior, integrations, testing and deployment. Ask candidates to show comparable process models and explain the decisions behind them.
BPMN projects can often be delivered remotely through shared model repositories, video workshops and structured review sessions. On-site work in Austria can be valuable during discovery, especially when several departments must agree on responsibilities and exceptions. Confirm language, working hours and access to process owners before starting.
A good BPMN model is understandable to its intended audience, follows consistent conventions and represents normal, exceptional and handover paths. For automation, it should also be executable in the chosen engine and connect clearly to users, services, data and error handling. Review it with people who perform the process, not only with the modeling team.
BPMN is a good fit when a process has multiple participants, system interactions, decision points or automation requirements. A simple process map may be sufficient for a short internal overview with few exceptions. Using BPMN everywhere can add unnecessary detail, so the notation should match the process risk and intended use.
Before modeling BPMN, clarify whether the goal is communication, analysis, compliance or execution. Agree on the target tool, notation level, naming rules, review owners, source systems and expected deliverables. It is also important to identify undocumented exceptions and decide who can approve changes to the process model.
The average hourly rate of freelancers in Austria who have used BPMN in their recent projects is 102 €, which corresponds to a daily rate of about 815 € based on an 8-hour working day.
Of the freelancers in Austria who have used BPMN in their recent projects, 89% hold at least a Bachelor's degree, 83% hold at least a Master's degree, and 11% hold a doctorate.
On average, freelancers in Austria who have used BPMN in their recent projects have 21 years of professional experience, with a single engagement typically lasting around 2.5 years.
The most common languages among freelancers in Austria who have used BPMN in their recent projects are German (100%), English (95%), and Spanish (25%).
The most common industries among freelancers in Austria who have used BPMN in their recent projects are Information Technology (90%), Professional Services (45%), and Government and Administration (45%).
The most common business areas among freelancers in Austria who have used BPMN in their recent projects are Information Technology (100%), Project Management (85%), and Product Development (75%).
Main locations of FRATCH Experts, who have recently used BPMN
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
Vienna Graz 
Vienna Countries:
- Germany
- Austria
- Switzerland
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Philipp Thomaschewski
FRATCH CEO
