Thomas Winkler - SAP ALM Solution Architect for S/4HANA

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Gerasdorf bei Wien, Austria

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Experience

Oct 2018 - Present

8 years 2 months

SAP Solution Architect, Focused Build Coach, Senior Consultant

Support 4 Enterprises

Apr 2017 - Sep 2018

1 year 6 months

SAP Solution Architect

ITSDONE IT Technology GmbH

The 4 SAP Focus Value Chains in SAP ALM with Solman 7.2 Classic and Focused Solutions Addon’s FBuild/FRUN
Preparatory workshops for S/4 HANA transformations
Solution documentation (process/test/project management, custom code/ITSM, …)
SAP best practices, SAP Activate (project methodology, …)
Integration of SAP third-party tool vendors/partners

Sep 2012 - Mar 2017

4 years 7 months

Managing Director and Senior Consultant

Support 4 Enterprises

Process Assessor since 2015 (ISO/IEC 15504-5, SPICE/CMMI)
CSPO (Certified SCRUM Product Owner)
Organizational alignment of SAP maintenance requirements for SAP Premium Support customers (Enterprise Support/MaxAttention/PSLE customers and partner VAR Support) and SAP Standard Support customers
Support for SAP SE (Consulting/Training/Hosting/Cloud) and Integrata AG
SAP Trainer Curriculum SM and E2E (SM100/SM200/SM300, E2E100/E2E200/E2E220/E2E300/E2E400/E2E500/...)
Implementation of SAP ACTIVATE for S/4 and HANA
Workforce Performance Builder WPB
SRSM (Simple Run Solutionmanager) = FRUN (Focused Run)
Classic Solution Manager consulting from Release 3.0 to 7.2
Consulting as an SAP customer, SAP partner, and SAP Consulting/Training/Education/Sales
ALM/ITSM tool consulting: strategy/competition/tender
Support in SAP projects to ensure the quality of SAP landscape and other project documentation
Tool homogenization and initial alignment for central project management
Transport landscape architecture (CTS/CTS+/cCTS)
Training for the entire project/operations team
Discussion and evaluation of the value of SAP services
ITIL scenarios (general ITSM review)
Consulting on Extended Usage Rights for SAP Enterprise Support
Consulting on optional extensions to SAP Solution Manager
Service desk and change request management

Jul 2011 - Jul 2012

1 year 1 month

Authorized Signatory/Managing Director and Principal SAP Consultant

PRISM Informatics Austria GmbH

Set up the Application Lifecycle Management and SAP Technology business unit
SAP Trainer for SM100/SM200, E2E100 and Solman 7.1
SAP operations project optimization
Redocumentation/blueprinting of business processes and SAP project management
Preparation for rollout/template projects
System recommendations and release management
Enterprise Support/RunSAP/support standards and CCC-CoE optimization

Mar 2009 - Jun 2011

2 years 4 months

Senior SAP Consultant

HP Österreich GesmbH

Focus on RunSAP/ASAP/SAP Standards for Operations and ITIL
Business Process Monitoring
End-to-End Test Management
SAP Solution Manager: Implementation, Operation, RCA
SAP global and local rollout templates
Design of an SAP system landscape and innovation strategies
Preparation for HP Germany RunSAP certification
Business development for Microsoft/SAP DUET Enterprise
Project management for SAP upgrade projects (R/3 4.7 to ERP 6.0) using Panaya SAP Profiling

Sep 2004 - Feb 2009

4 years 6 months

Active Global Support – Senior Support Consultant I

SAP Österreich GesmbH

Problem solving for SAP NetWeaver and SAP Solution Manager
Active SOLMAN focus group member
Mentoring and coaching at an international level (GSC Dublin, GSC Budapest, GSC Moskau)
Trainer for customer training courses (SM0 100)
International projects related to IT service and application management
Weekend support and upgrade weekend support as named contact

Feb 2004 - Sep 2004

8 months

IT Service Management for ASFINAG Toll System

Raiffeisen Informatik Zentrum (R-IT)

Operation of the Austrian truck toll system (outsourcing)
Release and change/incident management
Point of contact for customers and consultants, including SAP CCC

Sep 2003 - Jan 2004

5 months

Freelance Consultant

Freiberuflicher Berater

Consulting in the area of service management
Helpdesk organization, IT asset management and IT service portal
Personnel records management with SAP Records Management

May 2003 - Aug 2003

4 months

SAP Consultant / Technical Manager

SNP Österreich Technologieberatungs GesmbH

IT strategy consulting for IT asset management (PLM) and service management

Jul 2000 - May 2003

2 years 11 months

Information Coordinator for SAP's internal task force on SAP Portals, SAP Markets & SAP NetWeaver

SAP Österreich GesmbH

Feb 1998 - Jul 2000

2 years 6 months

SAP BASIS - Helpdesk Employee

SAP Österreich GesmbH

Apr 1996 - Feb 1998

1 year 11 months

System/LAN and User Support, SAP Internal IT

SAP Österreich GesmbH

Industry experience

See where this freelancer has spent most of their professional time.

Experienced in Information Technology, Professional Services, and Government and Administration.

Information Technology

Professional Services

Government and Administration

Business area experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Project Management, Customer Service, Quality Assurance, Operations, and Human Resources.

Information Technology

Project Management

Customer Service

Quality Assurance

Operations

Human Resources

Summary

More than 30 years of IT experience
Completed more than 100 successful SAP projects!
More than 29 years of pure “SAP thinking,” including 14 years working at SAP
Very broad and in-depth insights from being close to SAP (insider knowledge)
SAP trainer for the SAP Education Curriculum (ACT*/E2E*/SM*)
SAP trainer for S4CP01 (RISE with SAP S/4HANA Cloud)
SAP Focused Build Coach for SAP S/4 transformations
Consultant for CALM (Operation/Implementation (plus FRUN)
First SAP Enterprise IE Architect in AT (IEA10 – Jan 2023)
Trained SCRUM Master/Product Owner and SAFe (Lean/Agile)
Visualizing processes using BPMN2 diagrams (Signavio & SM/CALM) for both SAP business teams and SAP & IT best-practice processes in projects and operations is a key part of a transformation.
Use of SAP tools: SAP Readiness Check, Signavio & Process Insights, Solution Builder, LeanIX, …
It is very important to me to strengthen the SAP CoE organization – customer-specific methods, IT processes, tools, …
DevOps for SAP, T2O, SAP COE, ITIL, SIAM, …
ISA-M (SAP Integration Solution Advisory Methodology)
AEM-M (SAP Application Extension Methodology)
It is also important to prevent difficult and costly decisions, or make them easier.
My mission is to reduce implementation costs (TCI) and operating costs (TCO) alike and deliver a quick ROI
I know the pain points of customers and partners and can develop solutions

Languages

German

Native

English

Advanced

Education

HTL V Spengergasse

Networks · Vienna, Austria

Certifications & licenses

KEGON

Wsmbpm S/4Hana

Sap Ag

Ypm100 Focused Build Coach

Sap Ag

Exin Agile Scrum Master

Tectrain Gmbh

Act100 Sap Activate Methodology

Sap Ag

Act200 Agile Project Delivery

Sap Ag

Objectbay

Process Management (Gpz) Iso 15504 (Cmmi/Spice)

GESELLSCHAFT FÜR

Cmc-Beraterlehrgang - Certified Management Consultant

Incite

Itsm Partner

Itil Lifecycle Operation

Itsm Partner

Statistics

Experience

Total positions 12

Experience in Information Technology 21.5 y

Avg length 2 y 6 m

Longest experience 8 y 1 m

Expertise

Recent roles SAP Solution Architect, Focused Build Coach, Senior Consultant, SAP Solution Architect, Managing Director and Senior Consultant

Main industries Information Technology, Professional Services, Government and Administration

Main business areas Information Technology, Project Management, Customer Service

Qualifications

Certifications earned 12

Member since

February 2026

Last update

October 2026

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Frequently asked questions

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Thomas is based in Gerasdorf bei Wien, Austria.

Thomas speaks the following languages: German (Native), English (Advanced).

Thomas has at least 30 years of experience. During this time, Thomas has worked in at least 12 different roles and for 8 different companies. The average length of individual experience is 3 years and 6 months. Note that Thomas may not have shared all experience and actually has more experience.

Based on recent experience, Thomas would be well-suited for roles such as: SAP Solution Architect, Focused Build Coach, Senior Consultant, SAP Solution Architect, Managing Director and Senior Consultant.

Thomas's most recent position is SAP Solution Architect, Focused Build Coach, Senior Consultant at Support 4 Enterprises.

In recent years, Thomas has worked for Support 4 Enterprises.

Thomas is most experienced in industries like Information Technology, Professional Services, and Government and Administration.

Thomas is most experienced in business areas like Information Technology, Project Management, and Customer Service. Thomas also has some experience in Quality Assurance, Operations, and Human Resources.

Thomas has recently worked in industries like Professional Services.

Thomas has recently worked in business areas like Information Technology.

Thomas attended HTL V Spengergasse for Networks.

Thomas has 12 certificates. Among them, these include: Implementing SaFe 5 For Lean Enterprises, Wsmbpm S/4Hana, and Ypm100 Focused Build Coach.

Thomas is immediately available full-time for suitable projects.

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Daily rate avg. 826 €

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Median rate 800 €

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Calculated based on our freelancers’ daily rates as of 6 Nov 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.