Thomas Winkler - SAP ALM & IT Architect

Q: Where is Thomas based?

Thomas is based in Gerasdorf bei Wien, Austria .

Q: What languages does Thomas speak?

Thomas speaks the following languages: German (Native), English (Advanced) .

Q: How many years of experience does Thomas have?

Thomas has at least 30 years of experience. During this time, Thomas has worked in at least 12 different roles and for 8 different companies . The average length of individual experience is 3 years and 6 months . Note that Thomas may not have shared all experience and actually has more experience.

Q: What is Thomas's latest experience?

Thomas's most recent position is SAP Solution Architect, Focused Build Coach, Senior Consultant at Support 4 Enterprises .

Q: What companies has Thomas worked for in recent years?

In recent years, Thomas has worked for Support 4 Enterprises .

Q: Which industries is Thomas most experienced in?

Thomas is most experienced in industries like Information Technology , Professional Services , and Government and Administration .

Q: Which business areas is Thomas most experienced in?

Thomas is most experienced in business areas like Information Technology , Project Management , and Customer Service . Thomas also has some experience in Quality Assurance , Operations , and Human Resources .

Q: Which industries has Thomas worked in recently?

Thomas has recently worked in industries like Professional Services .

Q: Which business areas has Thomas worked in recently?

Thomas has recently worked in business areas like Information Technology .

Recommended expert

Gerasdorf bei Wien, Austria

Experience

Oct 2018 - Present

7 years 6 months

SAP Solution Architect, Focused Build Coach, Senior Consultant

Support 4 Enterprises

Apr 2017 - Sep 2018

1 year 6 months

SAP Solution Architect

ITSDONE IT Technology GmbH

The 4 SAP Focus Value Chains in SAP ALM with Solman 7.2 Classic and Focused Solutions add-ons FBuild/FRUN
Preparatory workshops for S/4 HANA transformations
Solution documentation (process/test/project management, custom code/ITSM, …)
SAP best practices, SAP Activate (project methodology, …)
Integration of SAP third-party tool vendors/partners

Sep 2012 - Mar 2017

4 years 7 months

Managing Director and Senior Consultant

Support 4 Enterprises

Since 2015 Process Assessor (ISO/IEC 15504-5, SPICE/CMMI)
CSPO (Certified SCRUM Product Owner)
Adapting the SAP maintenance requirements organization for SAP Premium Support customers (Enterprise Support/MaxAttention/PSLE customers and partner VAR Support) and SAP standard support customers
Support for SAP SE (consulting/training/hosting/cloud) and Integrata AG
SAP trainer curriculum SM and E2E (SM100/SM200/SM300, E2E100/E2E200/E2E220/E2E300/E2E400/E2E500/...)
Implementation of SAP ACTIVATE for S/4 and HANA
Workforce Performance Builder WPB
SRSM (Simple Run Solution Manager) = FRUN (Focused Run)
Classic Solution Manager consulting from release 3.0 to 7.2
Consulting as SAP customer, SAP partner and SAP consulting/training/education/sales
ALM/ITSM tool consulting strategy/competition/tender
Support in SAP projects for quality assurance of SAP landscape and other project documentation
Tool harmonization and initial alignment for central project management
Transport landscape architecture (CTS/CTS+/cCTS)
Training of the entire project/operation team
Value-add discussion and evaluation for SAP services
ITIL scenarios (generic ITSM view)
Consulting on extended usage rights for SAP Enterprise Support
Advice on optional additions to SAP Solution Manager
Service desk and change request management

Jul 2011 - Jul 2012

1 year 1 month

Authorized Officer/Managing Director and Principal SAP Consultant

PRISM Informatics Austria GmbH

Building the Application Lifecycle Management and SAP Technology business unit
SAP trainer for SM100/SM200, E2E100 and Solman 7.1
Project optimization of SAP operations
Redocumentation/blueprinting project management of business processes and SAP projects
Preparation for rollout/template projects
System recommendations and release management
Enterprise Support/RunSAP/support standards and CCC-CoE optimization

Mar 2009 - Jun 2011

2 years 4 months

Senior SAP Consultant

HP Austria GmbH

Focus on RunSAP/ASAP/SAP standards for operations and ITIL
Business process monitoring
End-to-end test management
SAP Solution Manager: implementation, operation, root cause analysis
SAP global and local rollout templates
Design of an SAP system landscape map and innovation strategies
Preparation for HP Germany RunSAP certification
Business development for Microsoft/SAP DUET Enterprise
Project management of SAP upgrade projects (R/3 4.7 to ERP 6.0) with Panaya SAP profiling

Sep 2004 - Feb 2009

4 years 6 months

Active Global Support – Senior Support Consultant I

SAP Österreich GesmbH

Problem resolution for SAP NetWeaver and SAP Solution Manager
Active SOLMAN focus group member
Mentoring and coaching at an international level (GSC Dublin, GSC Budapest, GSC Moscow)
Trainer for customer training (SM0 100)
International projects in IT service and application management
Weekend support and upgrade weekend support as named contact

Feb 2004 - Sep 2004

8 months

IT Service Management for ASFINAG toll system

Raiffeisen Informatik Zentrum (R-IT)

Operation of the Austrian truck toll system (outsourcing)
Release and Change/Incident Management
Interface for customer and consultant contact including SAP CCC

Sep 2003 - Jan 2004

5 months

Freelance Consultant

Consulting in service management topics
Helpdesk organization, IT asset management and IT service portal
Personnel file management with SAP Records Management

May 2003 - Aug 2003

4 months

SAP Consultant / Technical Manager

SNP Österreich Technologieberatungs GesmbH

IT strategy consulting for IT asset management (PLM) and service management

Jul 2000 - May 2003

2 years 11 months

Information Coordinator for SAP internal taskforce SAP Portals, SAP Markets & SAP NetWeaver

SAP Österreich GesmbH

Feb 1998 - Jul 2000

2 years 6 months

SAP BASIS Helpdesk Employee

SAP Österreich GesmbH

Apr 1996 - Feb 1998

1 year 11 months

System/LAN and User Support, SAP Internal IT

SAP Österreich GesmbH

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Information Technology, Professional Services, and Government and Administration.

Information Technology

Professional Services

Government and Administration

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Project Management, Customer Service, Quality Assurance, Operations, and Human Resources.

Information Technology

Project Management

Customer Service

Quality Assurance

Operations

Human Resources

Summary

More than 30 years of IT experience
Completed more than 100 successful SAP projects!
Over 29 years of pure "SAP mindset", including 14 years inside SAP
Very broad and deep insights from close SAP proximity (insider knowledge)
SAP trainer for SAP Education Curriculum (ACT*/E2E*/SM*)
SAP trainer for S4CP01 (RISE with SAP S/4HANA Cloud)
SAP Focused Build coach for SAP S/4 transformations
Consultant for CALM (operation/implementation (plus FRUN))
First SAP Enterprise IE-Architect in AT (IEA10 – Jan 2023)
SCRUM Master/Product Owner and trained in SAFe (Lean/Agile)
Creating visualizations with BPMN2 graphics (Signavio & SM/CALM) for SAP business teams as well as SAP & IT best practice processes in projects and operations is a core part of any transformation.
Using SAP tools SAP Readiness Check, Signavio & Process Insights, Solutionbuilder, LeanIX, …
It's very important to me to strengthen the SAP CoE organization – customer internal methodologies, IT processes, tools, …
DevOps for SAP, T2O, SAP COE, ITIL, SIAM, …
ISA-M (SAP Integration Solution Advisory Methodology)
AEM-M (SAP Application Extension Methodology)
It is essential to avoid difficult and expensive decisions or to simplify them.
My mission is to reduce implementation (TCI) and operating costs (TCO) equally and quickly generate ROI
I know the pain points of customers and partners and can deliver solutions

Languages

German

Native

English

Advanced

Education

HTL V Spengergasse

Networks · Vienna, Austria

Certifications & licenses

Implementing SaFe 5 For Lean Enterprises

KEGON

Wsmbpm S/4Hana

Sap Ag

Ypm100 Focused Build Coach

Sap Ag

Exin Agile Scrum Master

Tectrain Gmbh

Act100 SAP Activate Methodology

Sap Ag

Act200 Agile Project Delivery

Sap Ag

CSPO (Certified Scrum Product Owner)

Objectbay

Process Management (GPZ) ISO 15504 (CMMI/SPICE)

Society for

CMC Consultant Training - Certified Management Consultant

Incite

ITIL V3.0 Certificate (IT Infrastructure Library)

Itsm Partner

ITIL Lifecycle Operation

Itsm Partner

ITIL V2.0 Certificate (IT Infrastructure Library)

Itsm Partner

Statistics

Experience

Total positions 12

Experience in Information Technology 21.5 y

Avg length 2 y 5 m

Longest experience 7 y 5 m

Expertise

Recent roles SAP Solution Architect, Focused Build Coach, Senior Consultant, SAP Solution Architect, Managing Director and Senior Consultant

Main industries Information Technology, Professional Services, Government and Administration

Main business areas Information Technology, Project Management, Customer Service

Qualifications

Certifications earned 12

Profile

Created

February 2026

Last Update

February 2026

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Thomas based?

Thomas is based in Gerasdorf bei Wien, Austria.

What languages does Thomas speak?

Thomas speaks the following languages: German (Native), English (Advanced).

How many years of experience does Thomas have?

Thomas has at least 30 years of experience. During this time, Thomas has worked in at least 12 different roles and for 8 different companies. The average length of individual experience is 3 years and 6 months. Note that Thomas may not have shared all experience and actually has more experience.

What roles would Thomas be best suited for?

Based on recent experience, Thomas would be well-suited for roles such as: SAP Solution Architect, Focused Build Coach, Senior Consultant, SAP Solution Architect, Managing Director and Senior Consultant.

What is Thomas's latest experience?

Thomas's most recent position is SAP Solution Architect, Focused Build Coach, Senior Consultant at Support 4 Enterprises.

What companies has Thomas worked for in recent years?

In recent years, Thomas has worked for Support 4 Enterprises.

Which industries is Thomas most experienced in?

Thomas is most experienced in industries like Information Technology, Professional Services, and Government and Administration.

Which business areas is Thomas most experienced in?

Thomas is most experienced in business areas like Information Technology, Project Management, and Customer Service. Thomas also has some experience in Quality Assurance, Operations, and Human Resources.

Which industries has Thomas worked in recently?

Thomas has recently worked in industries like Professional Services.

Which business areas has Thomas worked in recently?

Thomas has recently worked in business areas like Information Technology.

What is Thomas's education?

Thomas attended HTL V Spengergasse for Networks.

Does Thomas have any certificates?

Thomas has 12 certificates. Among them, these include: Implementing SaFe 5 For Lean Enterprises, Wsmbpm S/4Hana, and Ypm100 Focused Build Coach.

What is the availability of Thomas?

Thomas is immediately available full-time for suitable projects.

What is the rate of Thomas?

Thomas's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.