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Maria M.-Technical Writing and Process Documentation

Maria M.
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Hofheim am Taunus, Germany

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Experience

Nov 2024 - Present

Co-Founder and Knowledge Expert

Atlas Leap

Position summary
Co-Founder and Knowledge Expert at Atlas Leap
Industries
Professional Services
Business areas
Information Technology
Marketing
  • Responsible for Confluence architecture and content strategy; aligned knowledge areas, navigation, page types, and templates with workflows.
  • Developed responsibilities, review cycles, terminology, and editorial standards for maintainable knowledge systems.
  • Built and continuously developed the information architecture, service offering, and content of the company website.
  • Customer projects in the areas of Confluence knowledge structures and workflow management.
Nov 2023 - Jul 2024

UX Concept, UX Writing, and Information Architecture

Galenica AG

Position summary
UX Concept, UX Writing, and Information Architecture at Galenica AG
Industries
Healthcare
Business areas
Product Development

UX Concept, UX Writing, and Information Architecture

  • Designed and wrote the content for the digital prescription manager in parallel; developed user guidance, information hierarchies, and status and error messages.
  • Created UX content for Auth0-based login and registration processes for Amavita; aligned texts with the tone of voice and consistent user guidance.
  • Also documented and restructured the UX writing process in Confluence; turned previously person-dependent process knowledge into written documentation.
May 2022 - Present

Owner and Freelance Consultant

Philrelia LLC

Position summary
Owner and Freelance Consultant at Philrelia LLC
Industries
Information Technology
Professional Services
Business areas
Product Development
  • Designed technical communication, UX content, and knowledge architecture for digital products, SaaS platforms, and internal tools.
  • Conducted content and UX audits; turned the results into prioritized recommendations, backlogs, and roadmaps. Supported workshops and stakeholder reviews.
Feb 2022 - Oct 2022

UX Content Designer and Information Architect

Syzygy AG für Lufthansa Group und Miles & More

Position summary
UX Content Designer and Information Architect at Syzygy AG für Lufthansa Group und Miles & More
Industries
Tourism
Business areas
Product Development
  • Improved information structures and user guidance for digital customer journeys; standardized terminology, status communication, and error communication across process steps.
  • Contributed to the app's content logic across several process steps.
Jan 2021 - Apr 2022

Owner and Freelance Consultant

I Explain Tech

Position summary
Owner and Freelance Consultant at I Explain Tech
Industries
Professional Services
  • Created technical documentation, tutorials, and UX content for digital products; further developed templates, terminology, and editorial standards.
Jul 2020 - Dec 2020
Karlsruhe, Germany

Technical Writer

Fiducia & GAD IT AG

Position summary
Technical Writer at Fiducia & GAD IT AG
Industries
Information Technology
  • Contributed to harmonizing documentation management for IT teams; standardized existing structures, terminology, and content patterns.
  • Designed a migration template under regulatory requirements and coordinated it with security management.
Sep 2011 - May 2020
Waldbronn, Germany

Technical Writer

Polytec GmbH

Position summary
Technical Writer at Polytec GmbH
Industries
Manufacturing
Business areas
Project Management
  • Created and maintained German- and English-language documentation for complex optical measurement hardware and software products throughout the product lifecycle.
  • Coordinated documentation projects and aligned technical content with development, product management, applications, manufacturing, service, and sales.
  • Further developed the documentation and knowledge platform; improved structure, navigation, and findability.
  • Developed terminology, templates, and editorial and graphics guidelines; maintained standards for consistent content and collaboration.
Sep 2009 - Sep 2011
Karlsruhe, Germany

Technical Writer and Junior Information Engineer

Siemens AG

Position summary
Technical Writer and Junior Information Engineer at Siemens AG
Industries
Manufacturing
  • Created and managed technical product documentation and training materials for industrial process automation.
  • Coordinated content with technical contacts; managed schedules, translation, and publication processes.
Jun 2009 - Sep 2009
Karlsruhe, Germany

Research Assistant

Forschungszentrum Informatik

Position summary
Research Assistant at Forschungszentrum Informatik
Industries
Information Technology
Business areas
Information Technology
  • Redesigned and created software documentation for the Driverless Transport Systems project using DocBook.

Industry experience

See where this freelancer has spent most of their professional time.

Experienced in Manufacturing, Professional Services, Information Technology, Healthcare, and Tourism.

Manufacturing
Professional Services
Information Technology
Healthcare
Tourism
Profile match chart

Business area experience

See which departments and functions this freelancer has contributed to most.

Experienced in Project Management, Product Development, Information Technology, and Marketing.

Project Management
Product Development
Information Technology
Marketing
Profile match chart

Summary

Diploma Technical Writer with more than 15 years of experience in technical communication, knowledge architecture, and UX content. I design digital products and knowledge structures, document workflows, and coordinate content with development and specialist teams. My experience combines industrial hardware and software documentation with Confluence knowledge architecture, process design, and user-focused language. IREB-certified in Requirements Engineering.

Skills

  • Confluence: Information Architecture, Navigation, Page Templates, Macros, And Page Properties.
  • Process Documentation: Describing Work Steps, Responsibilities, Prerequisites, Results, And Review Processes In A Clear Way.
  • Jira And Visualization: Configuring Boards And Workflows; Visualizing Processes And Presenting Them Clearly.
  • Requirements Engineering And Ux: Structuring Requirements, Designing User Guidance, And Preparing Technical Content In An Easy-To-Understand Way.
  • Confluence: Knowledge Structures, Templates, Macros, And Page Properties.
  • Jira: Board And Workflow Configuration.
  • Draw.Io: Process Visualization.
  • Docbook, Markdown, And Git (Basics).
  • Ai-Supported Research And Writing.

Languages

German
Native
English
Advanced

Education

Oct 2004 - Mar 2009

Hochschule Karlsruhe

Diplom-Technikredakteurin · Technical Writer · Karlsruhe, Germany

Certifications & licenses

UX/UI Design

Thinkful

Certified UX Writer

UX Writers Collective

Statistics

Experience

Total positions 9
Experience in Manufacturing 10.5 y
Avg length 2 y 3 m
Longest experience 8 y 8 m

Global experience

Countries worked in 1 (Germany)
Primary country Germany

Expertise

Recent roles Co-Founder and Knowledge Expert, UX Concept, UX Writing, and Information Architecture, Owner and Freelance Consultant
Main industries Manufacturing, Professional Services, Information Technology
Main business areas Project Management, Product Development, Information Technology

Qualifications

Highest degree Master
Certifications earned 3

Profile

Member since
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Frequently asked questions

Have questions? Find more information here.

Maria is based in Hofheim am Taunus, Germany.

Maria speaks the following languages: German (Native), English (Advanced).

Maria has at least 17 years of experience. During this time, Maria has worked in at least 7 different roles and for 9 different companies. The average length of individual experience is 2 years and 11 months. Note that Maria may not have shared all experience and actually has more experience.

Based on recent experience, Maria would be well-suited for roles such as: Co-Founder and Knowledge Expert, UX Concept, UX Writing, and Information Architecture, Owner and Freelance Consultant.

Maria's most recent position is Co-Founder and Knowledge Expert at Atlas Leap.

In recent years, Maria has worked for Atlas Leap, Galenica AG, Philrelia LLC, Syzygy AG für Lufthansa Group und Miles & More, and I Explain Tech.

Maria is most experienced in industries like Manufacturing, Professional Services, and Information Technology. Maria also has some experience in Healthcare and Tourism.

Maria is most experienced in business areas like Project Management, Product Development, and Information Technology. Maria also has some experience in Marketing.

Maria has recently worked in industries like Professional Services, Information Technology, and Healthcare.

Maria has recently worked in business areas like Product Development, Information Technology, and Marketing.

Maria holds a Master in Technical Writer from Hochschule Karlsruhe.

Maria has 3 certificates. These include: UX/UI Design, Certified UX Writer, and Certified Professional for Requirements Engineering.

Maria will be available full-time from December 2026.

Daily rate distribution

0% 25% 50% 75% 100%
10% of experts charge less than €400 per day.
40% of experts charge between €400 and €800 per day.
40% of experts charge between €800 and €1200 per day.
10% of experts charge €1200 or more per day.
<€400 €400-​800 €800-​1200 €1200+

The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

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Rate comparison chart
Daily rate avg. 756 €

The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.

800
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400
200
Rate comparison chart
Median rate 780 €

The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.

Calculated based on our freelancers’ daily rates as of 14 Oct 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.