Silvia Forstner-Agile PM
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Experience
Agile PM
Puma SE
- Manage and oversee various software development projects between product management and agile dev teams of external service providers
- Communicate with all stakeholders
- Promote transparency and focus on project topics
- Facilitate alignments between business units and external partners
- Support product managers and product owners in preparing and managing requirements in workshops and tools
- Use short feedback loops to optimize agile collaboration
- Support hybrid and agile collaboration
Scrum Master/Agile Coach
CTS Eventim
Empower teams to self-organize their work in product development
Facilitate Scrum events
Prepare and run cross-team workshops
Lead the team's recruiting process and onboard new team members
Foster Scrum processes and values
Conduct one-on-one meetings
Support two Scrum teams on the Eventim webshop in the domains of discovery and checkout
Handle complex requirements for global ticket sales in over 20 countries on various devices
Meet tight deadlines for events like tours and the Olympic Games
Agile IT Project Manager
Francotyp-Postalia GmbH
Agile management of the IT area for consolidating and migrating local ERP systems to Oracle NetSuite
Gather requirements and create user stories
Create, monitor, and update project plans
Stakeholder management with partners and approval of work packages
FP One ERP project: Consolidation of different business processes and data models of the country subsidiaries
Technical configuration of the cloud system, testing, and preparation of data migration
Scrum Master/Agile Coach
Kaiser+Kraft Europa GmbH
Support the ERP Scrum team in improving the agile development process
Guide the change from a traditional to an agile way of working
Introduce new tools and processes like Jira and Miro
Advise on team setup and onboard a second Scrum Master
Establish the product owner role in both teams
Promote an agile mindset through workshops and daily interaction
Plan, prepare, and run Scrum events and workshops
Restructure the requirements workflow and stakeholder collaboration
Coach and mentor leaders and stakeholders to optimize agile ways of working
Improve Get MORE Done project: Replace the old ERP system with MS Dynamics AX in parallel operation, gradually migrate branches, adapt interfaces, and configure instead of custom development
Product Owner / Requirement Engineer / Agile Expert
DEUTSCHE TELEKOM / Reply GmbH
PO support for a Scrum team as the interface between existing DT IT and the new Access 4.0 architecture
Work in the Nexus team for cross-team coordination
Maintain and prioritize the backlog
Coach on applying agile methods in multi-Scrum teams and non-agile areas
Develop and implement a new model for end-to-end use cases
Collaborate on content and methods with business units, development partners, DevOps, operations, and stakeholders
Plan and run workshops, trainings, and ceremonies
Collect, analyze, and align requirements within the team and program
Create process descriptions and UML sequence diagrams
Develop end-to-end use cases and refine them with the teams
Access 4.0 program project: Develop and implement a new cloud-based network architecture with Scrum and the Nexus framework across 10 Scrum teams
IT Project Manager – Agile Expert, Lead Solution Designer
Vodafone Germany
Led over 25 IT software development projects with budgets of several million euros and up to 30 systems in hybrid environments using Scrum, SAFe, and LeSS
Took on Scrum Master and Product Owner roles to support the agile transition
Coached agile processes and facilitated both traditional and Scrum meetings
Coordinated internal and external, onsite and offshore resources
Translated business requirements into IT solutions, analyzed processes and system landscapes
Responsible for delivering cost-effective and user-friendly solutions in coordination with development teams, architects, security, and stakeholders
Project expert for GDPR, product launches and enhancements (Vodafone TV, VTV with Sky, VTV via LTE)
Key projects:
Applied new GDPR rules to permission management (budget €3.5M)
New Address Verification (budget €4.9M)
Customer Permission Management (budget €3.2M)
SIM Delivery (budget €1.9M)
Sky Pay-TV via Vodafone IPTV (budget €5.3M)
Launch of Vodafone TV (budget €3.6M)
IT Project Manager / Lead Solution Designer / Software Developer
Mannesmann Arcor AG
Managed over 30 software development projects and led solution design with innovative ideas and technical expertise
Product launches for Business ADSL, VDSL and ARCOR IPTV
Previously a software developer for BSS components (fixed-line order management) using Lotus Notes, Java, and Oracle
Key projects:
VDSL rollout (budget €1.6M)
ARCOR IPTV rollout (budget €1.5M)
Software Developer
Andate GmbH
- Implemented an e-business platform for rental software to be used on mobile and web devices
2nd Level Support / Administrator
Wella AG
- Provided 2nd level support and system administration for IBM Lotus Notes applications and servers
Marketing Assistant / Software Developer
Consultec GmbH
- Implemented a content management system for billing and communication activities in the PVS project
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Telecommunication, Fashion, Sport, Information Technology, Media and Entertainment, and Retail.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Project Management, Product Development, and Human Resources.
Summary
Scrum Master, Agile Coach, RTE Coaching & support for agile (Scrum) teams and organizations in agile product development. Many years of experience in agile and hybrid complex environments (scaled frameworks SAFe, LeSS, Nexus). Promoting agile processes for continuous improvement.
Product Owner Taking on the PO role to maximize the product's value for users and the company. Focus on customer centricity. Close collaboration with stakeholders and dev teams. Discovery, opportunity assessment, prioritization & refinement. Analytical, structured, and creative approach. Interested in innovative methods and techniques as well as technical understanding.
Certified (agile) Project Manager Over 15 years of expertise in IT project management. More than 50 projects in software development. Previously about 5 years of experience as a developer.
Workshop Facilitator / Trainer Planning, running, and follow-up of effective, engaging, and impactful workshops and trainings. Expertise in design, group dynamics, methods, and moderation.
Communication pro Excellent communication and social skills, motivating, goal-oriented exchange with the team and all other stakeholders. Acting as the interface between IT and business with an end-to-end view. Proactive, empathetic presence. Promoting self-responsibility and self-management in people and teams.
Skills
Methods/Frameworks
- Scrum
- Kanban
- Design Thinking
- Lean Management
- Lean Startup
- Safe
- Nexus
- Less
- Agile Leadership
- Evidence-Based Management
- Okr
Software/Tools
- Jira
- Confluence
- Servicenow
- Devops
- Miro
- Ms Teams
- Ms Sharepoint
- Zoom
- Ms Office
- Ms Visio
- Ms Project
- Ibm Lotus Notes
- Oracle
- Meistertask
- Trello
- Adobe Suite
- Uml
- Eclipse
Languages
Education
SGD
IHK Certified Marketing Specialist · Marketing · Darmstadt, Germany
Institute for Teacher Education
Primary School Teacher for German, Mathematics and Art · Bautzen, Germany
Certifications & licenses
Certified SAFe 6 Agilist
Scaled Agile
Comprehensive Agile Coaching
Doug Enterprises
IBM Certified Application Developer For Lotus Notes R4, R5, R6, R7
IBM
IBM Certified System Administrator For Lotus Notes R4, R5, R6, R7
IBM
ITIL V3 Foundation
Axelos
PRINCE2 Foundation Certificate
Axelos
PRINCE2 Practitioner Certificate
Axelos
PRINCE2 Practitioner in Agile Project Management
Axelos
Professional Agile Leadership – Evidence-based Management
scrum.org
Professional Scrum Master I
scrum.org
Professional Scrum Product Owner I
scrum.org
Professional Workshop Facilitator
Project Management Professional
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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