Matthias Flöter-Agile Coach / Agile Project Management

• Many years of experience in IT project management (Product Owner), agile project management (SAFe, Scrum, Kanban, OKR), risk management, as an agile coach, in team and organizational development (learning organizations), customer management, CRM, e-business, digitalization, online marketing, customer loyalty & win-back, customer success, transition management and process management
• Goal-oriented and innovative agile project manager/Product Owner with leadership experience, who communicates confidently at all hierarchy levels, has a strong drive to shape things and great persuasive power, and stands out through a pragmatic and success-oriented way of working
• Skilled in managing projects using agile, innovative as well as pragmatic solutions and technologies with a focus on marketing, strategy, corporate steering, customer management and service, and IT
• Expertise in developing and implementing customer retention and win-back strategies (CRM systems), omnichannel customer service, Dynamics 365
• Purpose- and solution-driven, open communication, sustainable, creative
• Many years of experience in managing and developing cross-functional teams
• Confident use of agile practices and methods

Agile project management and agility have been my passion for years. Personal and professional development and looking ahead are what define me.

My strengths:

• Solid specialist know-how and practical experience in project management methods in agile environments/frameworks and transitions
• Focus on effectiveness and efficiency
• Strong solution orientation
• Enthusiasm for new topics and people
• Empathy and empowering teams
• Project planning and control incl. change and risk management
• Confident stakeholder management

My experience:

• Over 20 years of experience in agile projects and transitions, IT project management, agile project management, systemic coach, Scrum, Kanban
• Various training courses and certifications
• Change is constant – change is opportunity
• Team and organizational development

My successes:

• Various project successes (what I start, I finish)
• Omnichannel Customer Service Dynamics 365
• Building an online self-service portal
• Agile transitions/organizational development
• Leading agile teams to success

My interests:

• Continuous learning
• Taking responsibility
• Systemic coaching that creates meaning and value

As a Project Manager (Product Owner), Agile Coach and Scrum Master, I bring strong communication skills, independent and structured work, as well as customer-oriented thinking and action. In addition, I have a high level of commitment and flexibility. I have a quick grasp, a creative and strategic mindset, and I convince through my determination. In risk management, the goal is to identify risks, keep damage away from projects, and deliver projects on time, within budget and quality. To do this, risks must be identified, analyzed, assessed, and countermeasures established if necessary.

You can expect this from me: A strong drive to shape things, empathetic coaching skills, entrepreneurial thinking and action, and enjoyment of agile, value-creating ways of working.

If you are looking for a creative and solution-oriented personality with many years of experience in project management methods and agile methods, who shows new ideas and possibilities, I look forward to a conversation.