Patrick Mester
Product Owner
Experience
Product Owner
Telefonica Deutschland GmbH
- Introduced a service management system
- Optimized processes
- Introduced an agile way of working
- Implemented and configured Atlassian Jira Service Management
- Prioritized features
- Coordinated with stakeholders and the business unit
- Managed the backlog and created user stories
- Managed the budget
- Coordinated a Scrum team
- Used Atlassian Jira and Confluence
- Used Microsoft Teams
- Worked with Scrum and Kanban
Product Owner
Detlev Louis Motorrad-Vertriebsgesellschaft mbH
- Enhanced the webshop
- Improved and reimplemented Elastic Search
- Developed the new store louis.es
- Developed various features, like product reviews
- Prioritized features
- Coordinated with stakeholders and the business unit
- Managed the backlog and created user stories
- Managed the budget
- Coordinated a Vietnamese development team
- Developed according to corporate identity and UI/UX guidelines
- Used Atlassian Jira and Confluence
- Used Spryker
- Used Microsoft Teams
- Worked with Scrum and Kanban
Product Owner
The Quality Group GmbH
- Enhanced the ERP system
- Prioritized features
- Coordinated with stakeholders and the business unit
- Managed the backlog and created user stories
- Managed the budget
- Used Atlassian Jira and Confluence
- Used Microsoft Teams
- Worked with Kanban
Product Owner
Edeka Digital GmbH
- Migrated edeka.de to the cloud
- Prioritized features
- Coordinated with stakeholders and the business unit
- Managed the backlog and created user stories
- Managed the budget
- Developed according to corporate identity and UI/UX guidelines
- Used Atlassian Jira and Confluence
- Used Microsoft Teams
- Worked with Scrum
Product Owner
Happybrush GmbH
- Developed adult and kids apps for tracking brushing behavior
- Prioritized features
- Coordinated with stakeholders
- Managed the backlog and created user stories
- Managed the budget
- Coordinated service providers
- Developed according to corporate identity and UI/UX guidelines
- Used Atlassian Jira and Confluence
- Used Microsoft Teams
- Worked with Scrum
IT Project Manager / Product Owner
Das Geld hängt an den Bäumen gGmbH
- Implementation of an ERP system
- Coordinating and implementing the ERP system
- Project planning and creating reports
- Connecting various third-party systems, e.g. Shopify
- Development based on corporate identity and UI/UX guidelines
- Use of Xentral ERP
IT Project Manager / Product Owner
ahead GmbH
- Implementation of an ERP system
- Coordinating and implementing the ERP system
- Project planning and creating reports
- Connecting various third-party systems, e.g. Shopify
- Coordinating international service providers
- Development based on corporate identity and UI/UX guidelines
- Use of Xentral ERP
IT Project Manager / Product Owner
Bosch Rexroth AG
- Visualizing the order-to-cash process
- Providing and cleaning data
- Visualizing the process in Celonis
- Deriving actions from process analyses
- Use of Celonis
- Use of SAP
IT Project Manager / Product Owner
kitchen guerrilla GmbH
- Implementation of an ERP system
- Coordinating and implementing the ERP system
- Project planning and creating reports
- Connecting various third-party systems, e.g. Shopify
- Development based on corporate identity and UI/UX guidelines
- Use of Xentral ERP
IT Project Manager / Product Owner
COLLIDE beverages and more GmbH
- Implementation of an ERP system
- Coordinating and implementing the ERP system
- Project planning and creating reports
- Connecting various third-party systems, e.g. Shopify
- Use of Xentral ERP
Product Owner
Miles & More GmbH
- Setting up a CRM system for the service department
- Communicating with stakeholders
- Prioritizing increments
- Managing the backlog and creating user stories
- Using Salesforce
- Using Atlassian Jira and Confluence
- Using Microsoft Teams
- Working in Scrum
IT Project Manager / Product Owner
Skoda Auto Deutschland GmbH
- Implementing the Group Office client
- Coordinating and ensuring communication between the OEM, VW, and service providers
- Analyzing, fixing, and documenting errors
- Supporting the technical implementation
- Planning and executing the rollout
- Using MS Office
- Working with the Group Office client
Product Owner
Volkswagen AG
- Further developing an online used-car platform
- Communicating with stakeholders
- Prioritizing increments
- Managing the backlog and creating user stories
- Using Salesforce
- Using Atlassian Confluence and Jira
- Using Nagios
- Using Postman
- Working in Scrum
- Using XML, XSD, REST, and SOAP
Product Owner
Volkswagen AG
- Ensuring the go-live of ID. Prebooking
- Coordinating development service providers
- Coordinating and ensuring communication between the OEM, markets, and the development team
- Analyzing, fixing, and documenting errors
- Supporting technical implementation
- Using Atlassian Confluence and Jira
- Using MS Office
Technical Market Support
Volkswagen AG
- Operational support for an online used-car platform
- Performing second-level support tasks according to ITIL
- Analyzing, fixing, and documenting errors
- Managing tickets
- Coordinating with development service providers for error resolution
- Holding coordination meetings with international markets
- Supporting markets with new requirements
- Setting up and analyzing system monitoring
- Using Salesforce
- Using Atlassian Confluence and Jira
- Using Nagios
- Using Postman
- Working in Scrum
- Using XML, XSD, REST, and SOAP
Application Management
Edeka Digital GmbH
- Performing first- and second-level support tasks
- Error analysis and documentation for software vendors
- Coordinating new system requirements
- Creating manuals and training materials
- Monitoring systems and preparing presentations
- Using Atlassian Confluence
- Using the Concludis applicant management system
- Using Lotus Notes
- Using MS Office
- Modeling with BPMN
- Using the Best and Weth technology checklist
- Using MS Visio
Industry Experience
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Experienced in Retail, Automotive, Telecommunication, Information Technology, Healthcare, and Manufacturing.
Business Area Experience
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Experienced in Information Technology, Product Development, Project Management, Customer Service, Operations, and Business Intelligence.
Summary
You get an expert in digital products with more than ten years of experience as an IT consultant, strategist and implementer. I'm a sports-minded computer scientist with high social skills.
I'm known for my meticulous / transparent way of working and my high energy level. I deliver visible results in developing and implementing digital products and services.
Thanks to my many years of experience, I have been through many situations and there is no problem that can't be solved.
With me, you get a strategic partner on equal terms.
Skills
- Agility (Scrum, Kanban, Design Thinking & Sprints)
- Product Management
- Project Management (Agile And Classic)
- Objectives And Key Results (Okrs)
- Lean Startup And Lean Management
- Rollout Management
- Business Process Analysis
- Development And Implementation Of Digital Business Models, Products And Services
- Experience In Team Leadership
- Structured And Harmonious Way Of Working
- Practical Experience Through Numerous It Projects
- Communicative, Consistent, Open-minded
- Motivated, Result-oriented
- Responsible, Self-organizing
- Methodological Skills, Punctuality
- Google Docs
- Ms Office
- Ms Project
- Salesforce
- Sql
- Process Mining
- Spryker
- Webflow
- Slack
- Trello
- Asana
- Shopify
- Wordpress
- Elastic Search
- Agile Development With Scrum
- Atlassian Confluence / Jira
- Waterfall Model Development
- Soap Ui / Postman
- Bpmn
- Gantt Project
- Xentral Erp Business
Languages
Education
FH Flensburg
Bachelor of Science · Business Informatics · Flensburg, Germany
Möhle und Braker Datentechnik
IT Specialist in System Integration · Ehndorf, Germany
Certifications & licenses
Celonis Business & Data Analyst
Itamar Gilad Lean Productmanagment
Product Masterclass Product Masterclass
Salesforce Salesforce Certified Administrator
Scrum Master Professional Scrum Master I
Statistics
Experience
Expertise
Qualifications
Profile
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