Michael Strieker-Project Manager – Business Analyst – Demand Manager
Check rate
Experience
Project Manager – Business Analyst – Demand Manager
Rheinmetall AG
- Capturing, evaluating, and prioritizing strategic demands from the Electronics and Power Systems business units
- Supporting the digitization of business processes for Electronics and Power Systems
- Process digitization and IT architecture planning, including network infrastructure
- Reviewing demands against existing solutions in coordination with IT and business departments
- Designing and implementing possible business architectures
- Planning implementation projects, especially support for import control with the introduction of SAP GTS
- Acting as an interface between business departments and IT
- Developing and implementing concepts for IT security, compliance, data protection, and classified information protection
- Conducting workshops, process analyses, and training
- Stakeholder management and change management
- Technologies used: SAP GTS, SAP MM, SAP SD, MS Office 2016, MS SharePoint, ServiceNow, SharePoint
Project Manager
Deutsche Giganetz Hamburg
- Setting up and managing an international ServiceNow implementation project in CSM and ITSM
- Agile leadership of an interdisciplinary development team as Scrum Master and managing larger technical task blocks
- Architecture and process analyses
- Conducting workshops and training
- Stakeholder management and change management
- Technologies used: MS Office 2016, MS Project 2016, ServiceNow (Tokyo Release)
Consultant for Project Management / PMO Specialist
Statistisches Bundesamt Wiesbaden (DESTATIS)
- Analyzing and evaluating project structures, identifying areas for improvement
- Process consulting, optimization, and implementation using agile approaches
- Agile coaching and advising project and PMO leadership
- Project planning, controlling, reporting, and risk management
- Stakeholder management and change management
- Technologies used: Atlassian Confluence, Atlassian JIRA, MS Office 2016, MS Project 2016
Project Manager / Product Owner / Coach
DATAPORT AÖR
Leading the complete and seamless automation of the order-to-cash process with an eCommerce intake channel
Analyzing large billing data sets to determine correct prices, values, and invoice flows
Collecting data, process analysis, and modeling the end-to-end process with solution architecture based on TOGAF and domain model
Creating epics and user stories, defining acceptance criteria, and rolling out the solution
Strategic project and application planning based on required business capabilities
Presenting and getting project approval from the employee representation
Transitioning the client organization from a traditional development model to agile methods as backup Product Owner for CRM and agile coach
Applying an agile mindset, explaining methodological differences between agile and traditional approaches
Stakeholder management and guiding the organization through the agile transition
Process analysis, optimization, and adaptation
Developing a strategic roadmap for CRM development, product backlog, user stories, business value estimation, and prioritization
Encouraging creativity and idea generation, and agile transformation of requirement management
Technologies used: Microsoft Dynamics CRM, Atlassian Confluence, Atlassian JIRA, Atlassian JIRA Agile, SAP MM, SAP FI, SAP SRM, SAP Process Integration, Software AG webMethods, FileMaker, MS Office 2016
Project Manager
DATAPORT AÖR
- Identifying requirements and necessary product capabilities to deliver an RPA platform as an IT service product
- Rapid prototyping and feasibility study for the complete and seamless automation of the commercial provisioning process
- Business process analysis and identification of necessary tasks and actions
- Structuring problems, strategy development, and solution architecture
- Stakeholder management and change management
- Creating epics, user stories, and acceptance criteria, and identifying special requirements for RPA
- Technologies used: Kryon Systems, ServiceTrace X1, ARIS, Atlassian Confluence, Atlassian JIRA, MS Dynamics CRM, MS Office
Project Manager
DATAPORT AÖR
- Content and formal adjustment of existing customer contracts to implement price adjustments
- Leading a team to determine the current contractual situation and analyze individual agreement terms
- Identifying and implementing necessary contract and price adjustments
- Project management, task planning, prioritization, and ensuring schedule and budget
- Contract management and linking contracts, business requirements, and technical solutions
- Projecting changes in outcomes due to contract adjustments
- Technologies used: MS Office
Managing Director (Interim Management)
YLMITI GmbH Hamburg
- Strategic expansion and partner acquisition worldwide for franchise models
- Finding, evaluating, selecting partners, and contract negotiations
- Managing and optimizing daily operations
- Personnel responsibility and assignment management
- Technologies used: MS Office 365
Project Manager for Digitalization of Written Communication Worldwide
Deutsche Post AG – EPOST
- Identifying global requirements and legal basis for compliant scanning and fully digital processing workflows
- Estimating potential market volumes at country level and developing country-specific product outlines
- Strategy development, stakeholder management, and project planning with objectives, work package definition, and project marketing
- Team management, project controlling, and documentation of results
- Market entry for E-POST products in Poland, Hungary, and the Czech Republic, including building partner networks and technical integration
- Technologies used: E-POST, MS Office
Head of Special Products and Special Projects
Deutsche Post AG – EPOST
- Responsible for the organizational unit for E-POST special products from customer consulting to software development
- Technical implementation and rollout of internationalization and special solutions
- Product Owner for E-POST custom and international products
- Stakeholder management and creation of technical concepts for EU projects
- Implementing automated knowledge management solutions
- Products used: E-POSTBRIEF, MS SharePoint, MS BizTalk, MS Office, Atlassian Confluence, Atlassian JIRA, SugarCRM, XML-Spy
Team Lead Rollout Management Technical Integration
Deutsche Post AG – EPOST
- Project management and pre-sales consulting for technical integration of E-POST into customer infrastructures
- Requirements management and conducting workshops, presentations, and training
- Escalation management for critical customer projects
- Personnel responsibility, budget planning and control, multi-project management, risk management
- Project controlling and workshop facilitation
- Technologies used: MS Office, SugarCRM
Project Manager – Senior Demand Management Expert
Deutsche Post AG – IT Global Business Services
- Business unit project management to optimize outsourcing with internal IT service provider
- Definition of services, quality levels and SLAs
- Standardization of IT controlling and billing processes
- Development of a tool to minimize cost shares based on current usage data
- Introduction of the ITIL Supplier Management role and clarification of responsibilities and processes
- Supplier Management for Oracle and IBM, supporting group-wide license management
Project Manager Data Center Shutdown USA
DHL Express International
- Implementation of the adjusted IT strategy by shutting down the central US data center and migrating applications
- Central interface for Global Business Services Region Americas
- Introduction of group-wide service management processes
- Focus on project scoping, change processes, and IT budget planning and controlling
- Coaching demand managers on product catalogs, RFP processes and ITIL-based processes
Senior Demand Management Expert – Business Analyst
Deutsche Post AG – IT Global Business Services
- Demand management for procurement and real estate areas
- Technical and commercial migration of the main SAP applications into a usage-based framework agreement
- Calculation of potential savings and reconciliation with actual savings
- PRINCE2 project management and integration of DHL IT into DPDHL IT structures
- Contract and SLA management as well as budget management and controlling
- Introduction of the ITIL process landscape and switch to KPI-based reporting
Senior IT Strategy and Planning Expert
Deutsche Post AG – Corporate Headquarters
- Development and implementation of corporate governance, architecture, technology, process and contract guidelines
- Responsibility for product and service descriptions of desktop services during IT reorganization
- Establishment of ITIL-based service management and definition of new RUN services
- Support of the service-oriented architecture (SOA)
- IT strategy development for acquired companies and integration into group structures
- Demand management for applications in the letter division and project management of around 30 migration projects
Account Manager IT Infrastructure
Deutsche Post AG – Corporate Headquarters
- Sales support for applications in the letter division marketing & sales area
- Definition of services, SLAs and SLA measurement methods in the operations subproject during IT outsourcing
- Technical and commercial adjustments for service-oriented architectures
- Analysis, design and implementation of a new client architecture with 100% availability and 60% performance increase
IT/Management Consultant
Freelance
- EDIFACT integrations for PRICAT and SALESREPORT
- Design and implementation of various EDIFACT connections for retail companies
- Analysis of sell-out figures and preparation of management reports
- Customer service, customer acquisition and implementation of a media logistics system
- Design and implementation of sales structures and processes
- Project management and leadership on client projects with a 30% increase in revenue
Managing Director
Günther Datenverarbeitung GmbH
- Responsible for marketing, sales, consulting, legal, HR and internal IT
- Sales of an ERP system with an integrated project management tool
- Marketing mix planning, project management and leadership, trade fair planning
Sales Consultant
Fatherboard Computer GmbH
- Client acquisition and pre-sales, creation of requirements specifications and release planning
- Contract negotiations and on-site installation of in-house developed applications
- Trade fair planning, user training and network administration
Master Confectioner
Bergische Backstube Strieker
- Execution of profession-specific tasks of a master confectioner
- Responsibility for training apprentices
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Transportation, Food and Beverage, Information Technology, Aerospace and Defense, Government and Administration, and Telecommunication.
Business Area Experience
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Experienced in Project Management, Information Technology, Human Resources, Production, Strategy, and Sales.
Summary
Experienced executive & IT project manager with over 25 years of experience in strategically leading global IT services. Specialized in network & IT infrastructures, digital transformation, and people management. Proven success in implementing complex IT strategies, optimizing service processes, and securely delivering business-critical IT services.
- Leadership & team management – Building high-performance IT teams
- IT networks & security – Experience with global infrastructure projects
- Project management & digitization – Agile & traditional methods
- Stakeholder management – Bridging business & IT
Languages
Education
FernUniversität Hagen
Diploma in Business Administration · Economics · Hagen, Germany
Telekolleg
Technical College Entrance Qualification · Technical College Entrance Qualification · Germany
Training as a baker and pastry chef
Certifications & licenses
Generative AI For Business Transformation
Master Management With AI
Configuring SAP Global Trade Services – GTS200
SAP Global Trade Services Overview – GTS100
Cross-Application Customizing in SAP S/4HANA Sales (S4650)
Billing in SAP S/4HANA Sales (S4620)
Billing in SAP S/4HANA Sales (S4615)
Delivery Processing with SAP S/4HANA (S4610)
Sales in SAP S/4HANA Sales (S4605)
Fundamentals of SAP S/4HANA Sales (S46000)
SAP S/4HANA Overview (S4H00)
Certification: ServiceNow Human Resources Service Delivery (HRSD)
ServiceNow Certified Implementation Specialist – Human Resources
ServiceNow IT Service Management (ITSM) Professional Suite
ServiceNow Certified Implementation Specialist - IT Service Management (CIS – ITSM)
ScrumMaster Certified By Borisgloger
ProductOwner Verified By Borisgloger
Introduction to the EU General Data Protection Regulation
IITR Data Protection GmbH
Data Protection Fundamentals
Deutsche Post DHL Corporate Data Protection
PRINCE 2 Foundation
DPAG Internal Training Center
First Choice (SIX SIGMA) Initiative Champion
DPAG Internal Training Center
Structured Problem Solving/Presentation of Results
McKinsey Training Center
Leadership Skills
DPAG Internal Training Center
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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