ServiceNow Experts in Nuremberg
matched in minutes from over 15,000 CVsHire experts who configure ITSM workflows, build ServiceNow applications and connect enterprise systems through IntegrationHub, with fast, precise matching to vetted and available freelancers.
Meet FRATCH Experts in Nuremberg, who have recently used ServiceNow
Lilian F.
Last position:
Product Owner at IBM
- Led global automation projects in Hybrid Cloud, focusing on process standardization and service delivery optimization across international teams.
- Managed the product roadmap, prioritized backlogs, and aligned business goals with technical inputs using Jira.
- Fostered cross-functional collaboration to define project objectives and ensure alignment with strategic goals across departments.
- Defined and documented user stories and acceptance criteria with stakeholders.
Michael G.
Last position:
Lead Global eCommerce Operations at PUMAGroup
- Bedrock technology operations role providing the foundations on which PUMA's global product teams build PUMA.com and associated systems
- Managed a €3.5 million CAPEX portfolio including ~20 externals and 16 platform and tooling vendors
- Started up and led five functional teams for platform engineering, cloud administration, edge technology, continuous performance testing, and L2 support / incident management
- Person of last resort for mysteries, intractable bugs, compliance crises, litigation support, and black-hole issues where ownership was unclear or contested
- Sole author and driver of a multi-million-euro, multi-year RFP for Global Operations Center serving the direct-to-consumer technology estate for eCommerce, order management, and brick-and-mortar retail tech support
- Conceived, designed, developed and productionized Order Viewer, a secure internal application providing observability into PUMA.com order data at sub-second latency; independently delivered architecture, implementation, GCP deployment, SSO integration and organizational compliance.
Udo S.
Last position:
GRC Project Manager at 1 & 1 Mobilfunk
Developed a GRC guideline for project management in the rollout area.
Ransford A.
Last position:
Volunteer IT & Cybersecurity Team Lead at Farm House Organic
- Led remote IT and cybersecurity operations, including secure device provisioning, app deployment, compliance monitoring, and endpoint security with Microsoft Intune and Defender for Endpoint.
- Managed Identity and Access Management (IAM) with Microsoft Entra ID, including implementing role-based access control, conditional access, VPN configuration, and multi-factor authentication (MFA).
- Maintained and secured Cloud PCs, provided technical remote support, and optimized performance within the Microsoft 365 Business environment.
Michael S.
Last position:
Senior Project Lead & Technical Product Manager - Digital enabled services at Siemens Healthineers AG
- Acting as the program lead for digitally enabled services, overseeing projects like Transformation, remote scanning (WeScan), e-commerce, and OneGate (budget: ~€5M p.a.).
- Developed the transformation strategy and roadmap for a supply and demand platform on ServiceNow, driving harmonization and integration of legacy systems.
- Led cross-functional teams in designing and rolling out these digital business models on the ServiceNow backend platform.
- Enabled strategic decision-making by building Azure DevOps transparency structures and using Agile methods like PI Planning and WSJF prioritization.
- Served as the business demand manager and digital counterpart for CS CRM.
- Managed internal project organization, external partners, and organizational interfaces and dependencies with other departments.
- Executed RFPs and managed vendors according to contracts and internal requirements.
- Contributed to Project sucCeSs, Northstar, and was part of the RaaS Tiger Team and Spryker Customer Advisory Board.
Jasmin E.
Last position:
Head of Cloud Sales, Advisory & Solutions Central Europe at Eviden
- Sustained new business growth with 120%+ book-to-bill despite challenging corporate and market headwinds.
- Delivered the strongest deal conversion across business lines and Cloud regions (qualified: 50%+ win rate, 70%+ hit rate).
- Expanded and strengthened Cloud, Smart Data/AI, and Sovereignty capabilities and partnerships.
- Improved operational efficiency, transparency, and speed by optimizing Sales, Pre-sales, and Workforce Management processes — reducing time to staffing, enhancing solution readiness, and faster time to offer.
- Coached and mentored emerging talents and future executives.
- Served as a member of the global Eviden Executives team.
- Secured new market recognitions for team achievements, including:
- ISG Leader Ratings in multiple Cloud Services categories (Azure, Microsoft 365, SAP, AWS)
- Industry Awards such as Best Innovative Project 2023 (Red Hat) and Project of the Year (Ionos)
- Global Recognition as Challenger in Public Cloud (Gartner)
Jens M.
Last position:
Startup Coach & Innovation Expert at Strascheg Center for Entrepreneurship (SCE)
- Coaching and consulting for prospective international founding teams
- Conducting workshops and events on entrepreneurship and innovation
- Organizing the idea competition "Strascheg Award"
Oumarou B.
Last position:
Network Administrator WAN & Data Center at Teamative Germany GmbH
- Implementation, administration, configuration and operation of Cisco network components (PE-CE routers, provider routers, SD-WAN, switches, access gateways)
- Ensuring availability, performance, ongoing development and operation of the WAN access network infrastructure
- Creating technical documentation in FNT-Command
- Troubleshooting and handling incidents, changes, requests and problems tickets
- Tools: ITSM, Command-FNT, Orion, ASDM, Panorama
- Scripting: Bash Shell, Python, Ansible
- Protocols: IS-IS, BGP, MPLS, VRF, GETVPN, Segment Routing, Static Routing
- Devices: NCS-57C3 Series, ASR-1000 Series, ISR-4331, ISR-4451 SD-WAN, Catalyst 9k Series, Nexus 9k Series
- Firewall: Check Point, Palo Alto, Cisco ASA-5585, FWSM
Szabolcs K.
Last position:
Senior Network Security Consultant at Mann+Hummel
- Network segmentation in a production IT environment
- Firewall migrations
- Integration of remote access sites
- Implementation of POCs (Backup, SCADA)
- Working in a multicultural environment
- Applied technologies: Panorama & Palo Alto Firewalls, Checkpoint, ServiceNOW, MS Azure Cloud
Vasile R.
Last position:
Systems Engineer / IT Service Technician at MR Datentechnik Vertriebs- und Service GmbH
Discover over 15,000 top freelancers
Statistics of experts using ServiceNow
Aggregated from the professional profiles of matched freelancers.
Experience
18 years (Germany: 21 years)
Position duration
2.6 years (Germany: 2.1 years)
Positions per freelancer
9 (Germany: 14)
Top business areas
Information Technology, Operations, Customer Service
Top industries
Information Technology, Automotive, Manufacturing
Certification focus areas
Information Technology, Quality Assurance, Project Management
Bachelor's degree or higher
78% (Germany: 83%)
Master's degree or higher
33% (Germany: 48%)
Doctorate
11% (Germany: 5%)
Certifications per freelancer
4 (Germany: 5)
Most common languages
German, English, French
Speak two or more languages
100% (Germany: 98%)
Based on our profile pool as of 19 Sep 2026.
Daily rate distribution
The chart shows how the daily rates of freelancers in this technology in Nuremberg are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows how many freelancers charge within that range.
Average rates of experts in Nuremberg using ServiceNow
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 19 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
ServiceNow experts industry focus
See which industries our matched freelancers work in most often — every figure is calculated live from the freelancers on FRATCH.
- Information Technology (90%)
- Automotive (40%)
- Manufacturing (40%)
- Professional Services (40%)
- Telecommunication (40%)
- Healthcare (30%)
- Retail (30%)
- Aerospace and Defense (20%)
Please note that freelancers can work across multiple industries, so percentages overlap.
About the technology
Platform scope
ServiceNow is a cloud platform for managing digital workflows across IT, employee services, customer operations and security. Companies use its applications to replace email-driven processes with structured requests, approvals, records and automated actions. The platform is built around a shared data model and configurable workflows.
Core applications
ServiceNow experts work across IT Service Management, IT Operations Management, Customer Service Management, HR Service Delivery and Strategic Portfolio Management. Common deliverables include service portals, incident and change workflows, knowledge bases, discovery models, case management and reporting dashboards. The right application mix depends on the operating model and existing systems.
- Configure incidents, requests, problems and changes
- Create employee and customer service portals
- Automate approvals, notifications and fulfilment
- Connect monitoring, identity and business systems
Ecosystem and tooling
Strong professionals understand tables, forms, business rules, client scripts, UI policies and Flow Designer. They may also use IntegrationHub, ServiceNow APIs, MID Server, Service Portal or Employee Center, along with JavaScript and data import tools. Knowledge of CMDB design, Discovery, access controls and update sets is important for reliable platform work.
When to bring in experts
Companies often seek freelance ServiceNow expertise during a new implementation, a major workflow redesign or a migration from legacy tools. Specialists can also support a release backlog, improve CMDB quality, integrate ServiceNow with ERP or identity systems, and resolve configuration debt. In Nuremberg, remote collaboration can extend local teams while on-site workshops support process discovery and stakeholder alignment.
What strong professionals deliver
A capable ServiceNow professional starts with business processes rather than default configuration. They separate configuration from customisation, document decisions and design upgrades that remain maintainable. They test security roles, integrations and workflow edge cases, then provide clear handover material for internal teams. Experience with German-language stakeholders can be valuable for organisations in Nuremberg, especially when service processes span local and international users.
Evaluating the fit
Look for evidence of completed ServiceNow releases that match your scope, not just familiarity with the product name. Ask how the specialist approaches data ownership, CMDB governance, integration failures, testing and upgrade readiness. A useful engagement should define applications, interfaces, environments, acceptance criteria and ownership before configuration begins. This makes progress visible and limits unnecessary custom work.
Frequently asked questions
Quick answers to the questions that come up most around ServiceNow.
ServiceNow is used to manage IT services, employee requests, customer cases, security workflows and operational processes in one cloud platform. Companies use it for incident management, service catalogues, approvals, knowledge management, asset records, CMDB operations and workflow automation.
ServiceNow generally offers a broader enterprise workflow platform, with applications for IT, HR, customer service, operations and security. Jira Service Management can suit teams already centred on Atlassian tools, while the better choice depends on process complexity, integration needs, governance and the organisation’s existing ecosystem.
A strong ServiceNow specialist often combines platform configuration with JavaScript, REST and SOAP integrations, identity management, CMDB governance and ITIL-based process design. Experience with Flow Designer, IntegrationHub, MID Server, data migration, testing and release management is also useful.
The required depth depends on the scope. A focused workflow or portal change may need a configuration specialist, while a new ITSM rollout, CMDB redesign or complex integration needs someone who can handle architecture, data, security, testing and stakeholder decisions across the full ServiceNow lifecycle.
Yes. ServiceNow work is well suited to remote delivery when access, environments, documentation and decision paths are organised. Teams in Nuremberg may still prefer on-site workshops for process mapping or training, while configuration, testing and support can usually happen remotely.
ServiceNow supports extensive configuration through forms, flows, policies and application tools, so not every task requires custom code. JavaScript is valuable for advanced business rules, client behaviour and integrations, but experienced specialists use code selectively to protect upgradeability and platform performance.
Ask the ServiceNow freelancer to explain comparable implementations, data and access-control decisions, testing methods and upgrade strategy. Strong answers should connect configuration choices to business outcomes and show how the specialist documents integrations, exceptions, ownership and operational support.
A useful ServiceNow brief states the applications involved, current pain points, integrations, environments, user groups and expected deliverables. Include whether the work is a new implementation, optimisation, migration or support assignment, plus collaboration preferences for remote or on-site work in Nuremberg.
The average hourly rate of freelancers in Nuremberg, Germany who have used ServiceNow in their recent projects is 119 €, which corresponds to a daily rate of about 951 € based on an 8-hour working day.
Of the freelancers in Nuremberg, Germany who have used ServiceNow in their recent projects, 78% hold at least a Bachelor's degree, 33% hold at least a Master's degree, and 11% hold a doctorate.
On average, freelancers in Nuremberg, Germany who have used ServiceNow in their recent projects have 18 years of professional experience, with a single engagement typically lasting around 2.6 years.
The most common languages among freelancers in Nuremberg, Germany who have used ServiceNow in their recent projects are German (100%), English (100%), and French (30%).
The most common industries among freelancers in Nuremberg, Germany who have used ServiceNow in their recent projects are Information Technology (90%), Automotive (40%), and Manufacturing (40%).
The most common business areas among freelancers in Nuremberg, Germany who have used ServiceNow in their recent projects are Information Technology (100%), Operations (90%), and Customer Service (70%).
Main locations of FRATCH Experts, who have recently used ServiceNow
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
Berlin 
Hamburg 
Munich 
Cologne 
Frankfurt 
Stuttgart 
Dusseldorf 
Essen Request a free demo
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FRATCH CEO
