ServiceNow Experts in Nuremberg
matched in minutes with vetted, available freelancersHire experts who configure ITSM workflows, build ServiceNow applications and connect enterprise systems through APIs and integrations. FRATCH matches you quickly and precisely with vetted, available freelancers who fit your project requirements.
Meet FRATCH Experts in Nuremberg, who have recently used ServiceNow
Lilian F.
Last position:
Product Owner at IBM
- Led global automation projects in Hybrid Cloud, focusing on process standardization and service delivery optimization across international teams.
- Managed the product roadmap, prioritized backlogs, and aligned business goals with technical inputs using Jira.
- Fostered cross-functional collaboration to define project objectives and ensure alignment with strategic goals across departments.
- Defined and documented user stories and acceptance criteria with stakeholders.
Ransford A.
Last position:
Volunteer IT & Cybersecurity Team Lead at Farm House Organic
- Led remote IT and cybersecurity operations, including secure device deployment, app distribution, compliance monitoring, and endpoint security using Microsoft Intune and Defender for Endpoint.
- Managed Identity and Access Management (IAM) with Microsoft Entra ID, including implementing role-based access control, conditional access, VPN configuration, and Multi-Factor Authentication (MFA).
- Supported and secured Cloud PCs, provided technical remote support, and optimized performance within the Microsoft 365 Business environment.
Michael G.
Last position:
Lead Global eCommerce Operations at PUMAGroup
- Bedrock technology operations role providing the foundations on which PUMA's global product teams build PUMA.com and associated systems
- Managed a €3.5 million CAPEX portfolio including ~20 externals and 16 platform and tooling vendors
- Started up and led five functional teams for platform engineering, cloud administration, edge technology, continuous performance testing, and L2 support / incident management
- Person of last resort for mysteries, intractable bugs, compliance crises, litigation support, and black-hole issues where ownership was unclear or contested
- Sole author and driver of a multi-million-euro, multi-year RFP for Global Operations Center serving the direct-to-consumer technology estate for eCommerce, order management, and brick-and-mortar retail tech support
- Conceived, designed, developed and productionized Order Viewer, a secure internal application providing observability into PUMA.com order data at sub-second latency; independently delivered architecture, implementation, GCP deployment, SSO integration and organizational compliance.
Michael S.
Last position:
Senior Project Lead & Technical Product Manager - Digital enabled services at Siemens Healthineers AG
- Acting as the program lead for digital enabled services overseeing projects like Transformation, remote scanning (WeScan), e-commerce, OneGate (budget: ~5mio€/p.a.).
- Develop the transformational strategy & roadmap for a supply & demand platform on ServiceNow, driving harmonization & integration of legacy systems.
- Led cross-functional teams for design and rollout of these digital business models on ServiceNow backend platform.
- Enabled strategic decision-making by combining Azure DevOps transparency structures including using Agile methods like PI Planning, WSJF priorization.
- Acting as the business demand manager & digital counterpart for CS CRM.
- Responsible for the internal project organization & external partners as well as organizational interfaces & dependencies to other departments.
- RFP execution & manage vendors in accordance with contracts and internal requirements.
- Contributed to Project sucCeSs, Northstar and being part of the RaaS Tiger Team & Spryker Customer Advisory Board.
Jens M.
Last position:
Startup Coach & Innovation Expert at Strascheg Center for Entrepreneurship (SCE)
- Coaching and consulting for aspiring international founder teams
- Conducting workshops and events on entrepreneurship and innovation
- Organizing the “Strascheg Award” idea competition
Udo S.
Last position:
GRC Project Manager at 1 & 1 Mobilfunk
Developed a GRC guideline for project management in the rollout area.
Oumarou B.
Last position:
WAN & Data Center Network Administrator at Teamative Germany GmbH
- Implementation, administration, configuration and operation of Cisco network components (PE-CE routers, provider routers, SD-WAN, switches, access gateways)
- Ensuring the availability, performance, further development and operation of the network infrastructure of the state access network WAN
- Creation of technical documentation in FNT-Command
- Troubleshooting and handling of incidents, changes, requests and problems tickets
- Tools: ITSM, Command-FNT, Orion, ASDM, Panorama
- Scripting: Bash Shell, Python, Ansible
- Protocols: IS-IS, BGP, MPLS, VRF, GETVPN, Segment-Routing, Static routing
- Devices: NCS-57C3 Series, ASR-1000 Series, ISR-4331, ISR-4451 SD-WAN, Catalyst 9k Series, Nexus 9k Series
- Firewall: Check Point, Palo Alto, Cisco ASA-5585, FWSM
Szabolcs K.
Last position:
Senior Network Security Consultant at Mann+Hummel
- Network segmentation in the production IT environment
- Firewall migrations
- Integration of remote access sites
- Implementation of POCs (Backup, SCADA)
- Working in a multicultural environment
- Technologies used: Panorama & Palo Alto Firewalls, Checkpoint, ServiceNOW, MS Azure Cloud
Jasmin E.
Last position:
Head of Cloud Sales, Advisory & Solutions Central Europe at Eviden
- Sustained new business growth with 120%+ book-to-bill despite challenging corporate and market headwinds.
- Delivered the strongest deal conversion across business lines and Cloud regions (qualified: 50%+ win rate, 70%+ hit rate).
- Expanded and strengthened Cloud, Smart Data/AI, and Sovereignty capabilities and partnerships.
- Improved operational efficiency, transparency, and speed by optimizing Sales, Pre-sales, and Workforce Management processes — reducing time to staffing, enhancing solution readiness, and faster time to offer.
- Coached and mentored emerging talents and future executives.
- Served as a member of the global Eviden Executives team.
- Secured new market recognitions for team achievements, including:
- ISG Leader Ratings in multiple Cloud Services categories (Azure, Microsoft 365, SAP, AWS)
- Industry Awards such as Best Innovative Project 2023 (Red Hat) and Project of the Year (Ionos)
- Global Recognition as Challenger in Public Cloud (Gartner)
Vasile R.
Last position:
Systems Engineer / IT Service Technician at MR Datentechnik Vertriebs- und Service GmbH
Discover over 15,000 top freelancers
Statistics of experts using ServiceNow
Aggregated from the professional profiles of matched freelancers.
Experience
18 years (Germany: 21 years)
Position duration
2.6 years (Germany: 2.1 years)
Positions per freelancer
9 (Germany: 14)
Top business areas
Information Technology, Operations, Customer Service
Top industries
Information Technology, Automotive, Manufacturing
Certification focus areas
Information Technology, Quality Assurance, Project Management
Bachelor's degree or higher
78% (Germany: 83%)
Master's degree or higher
33% (Germany: 49%)
Doctorate
11% (Germany: 5%)
Certifications per freelancer
4 (Germany: 5)
Most common languages
German, English, French
Speak two or more languages
100% (Germany: 97%)
Based on our profile pool as of 29 Oct 2026.
Daily rate distribution
The chart shows how the daily rates of experts in this technology in Nuremberg are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows the share of experts charging within that range.
Average rates of experts in Nuremberg using ServiceNow
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 29 Oct 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
ServiceNow experts industry focus
See which industries our matched freelancers work in most often — every figure is calculated live from the freelancers on FRATCH.
- Information Technology (90%)
- Automotive (40%)
- Manufacturing (40%)
- Professional Services (40%)
- Telecommunication (40%)
- Healthcare (30%)
- Retail (30%)
- Aerospace and Defense (20%)
Please note that freelancers can work across multiple industries, so percentages overlap.
About the technology
ServiceNow in practice
ServiceNow is a cloud platform for managing digital workflows across IT, employees, customers and operations. Companies use it to replace email-driven processes with structured requests, approvals, records and automated handoffs. Its core products include IT Service Management, IT Operations Management, Customer Service Management and HR Service Delivery.
Platform capabilities
ServiceNow specialists configure tables, forms, business rules, flows, notifications and access controls. They create scoped applications with App Engine, extend the platform through the ServiceNow UI and connect it with identity, monitoring, ERP and collaboration tools. JavaScript, REST APIs, SOAP integrations and data imports are common parts of the work.
- ITSM incident, request, change and problem workflows
- Service catalogs, knowledge bases and employee portals
- CMDB structures, discovery and service mapping
- IntegrationHub connections and automated approvals
When expertise matters
Companies usually bring in freelance ServiceNow expertise during a new implementation, a major module rollout or a transition from a heavily customized instance. Specialists can also stabilize slow workflows, improve CMDB quality, prepare upgrades and transfer configuration knowledge to an internal team. In Nuremberg, remote delivery can support regional businesses while on-site workshops remain useful for process discovery and stakeholder alignment.
Typical deliverables
A project may require a clean data model, catalog design, portal experience or operational dashboard rather than a broad platform redesign. Strong specialists clarify the target process before changing configuration and document decisions so future administrators can maintain the instance.
- Discovery and implementation roadmaps
- Catalog items, flows and approval logic
- ServiceNow integrations and scripted components
- CMDB remediation and governance rules
- Test plans, release support and documentation
Skills around ServiceNow
Useful adjacent knowledge includes ITIL practices, JavaScript, relational data, identity and access management, API design and enterprise integration patterns. Professionals may also work with Azure, Microsoft Entra ID, SAP, Splunk, monitoring tools and CI/CD processes. The right combination depends on whether the focus is service operations, employee workflows, customer cases or custom applications.
Signs of strong specialists
Experienced professionals distinguish configuration from unnecessary customization and use update-safe patterns wherever possible. They can explain platform trade-offs in business terms, protect data quality and test changes across development, test and production environments. For teams in Nuremberg, clear English or German communication, reliable remote collaboration and practical workshop skills can matter as much as technical delivery.
Frequently asked questions
Quick answers to the questions that come up most around ServiceNow.
ServiceNow is used to manage IT services and other enterprise workflows in one cloud platform. Common applications cover incidents, service requests, changes, assets, configuration items, employee services, customer cases and operational work.
ServiceNow generally offers a broader enterprise workflow platform, with strong capabilities for CMDB, IT operations, HR and customer service. Jira Service Management can suit teams already centered on Atlassian tools, while the better choice depends on process scope, integration needs and governance.
A strong ServiceNow specialist often combines platform knowledge with ITIL processes, JavaScript, REST APIs, identity management and data modeling. Experience with CMDB governance, integration tools and release management is valuable for complex implementations.
The required depth depends on the outcome, not just the module name. A focused catalog or workflow change may need a configuration specialist, while a migration, CMDB redesign or multi-system integration calls for someone who has led comparable ServiceNow delivery and can manage dependencies.
Yes, much of a ServiceNow engagement can be handled remotely through workshops, configuration reviews, testing and documentation. On-site sessions in Nuremberg can still help when teams need process mapping, stakeholder alignment or training in person.
Ask for examples of relevant modules, integrations and workflow outcomes rather than a generic product summary. Confirm whether the professional has worked with your instance structure, release process, security model and data quality challenges.
High-quality ServiceNow work is maintainable, documented and tested across the relevant environments. Look for sensible use of configuration, limited custom code, clear ownership of data and measurable improvements in the process being automated.
For a ServiceNow project in Nuremberg, the right language depends on stakeholders, documentation and user groups. German can support local workshops and service teams, while strong English is often needed for international delivery, vendor documentation and distributed technical collaboration.
The average hourly rate of freelancers in Nuremberg, Germany who have used ServiceNow in their recent projects is 119 €, which corresponds to a daily rate of about 949 € based on an 8-hour working day.
Of the freelancers in Nuremberg, Germany who have used ServiceNow in their recent projects, 78% hold at least a Bachelor's degree, 33% hold at least a Master's degree, and 11% hold a doctorate.
On average, freelancers in Nuremberg, Germany who have used ServiceNow in their recent projects have 18 years of professional experience, with a single engagement typically lasting around 2.6 years.
The most common languages among freelancers in Nuremberg, Germany who have used ServiceNow in their recent projects are German (100%), English (100%), and French (30%).
The most common industries among freelancers in Nuremberg, Germany who have used ServiceNow in their recent projects are Information Technology (90%), Automotive (40%), and Manufacturing (40%).
The most common business areas among freelancers in Nuremberg, Germany who have used ServiceNow in their recent projects are Information Technology (100%), Operations (90%), and Customer Service (70%).
Main locations of FRATCH Experts, who have recently used ServiceNow
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
Berlin 
Hamburg 
Munich 
Cologne 
Frankfurt 
Stuttgart 
Dusseldorf 
Essen Request a free demo
Get in touch with the FRATCH team and we will get back to you within 4 hours.
Would you rather directly get in touch?
We always have the time for a call or email!
Philipp Thomaschewski
FRATCH CEO
