Lilian Feldmann-Product Owner

Check rate
Experience
Product Owner
IBM
- Led global automation projects in Hybrid Cloud, focusing on process standardization and service delivery optimization across international teams.
- Managed the product roadmap, prioritized backlogs, and aligned business goals with technical inputs using Jira.
- Fostered cross-functional collaboration to define project objectives and ensure alignment with strategic goals across departments.
- Defined and documented user stories and acceptance criteria with stakeholders.
Business Analyst
IBM
- Managed the ServiceNow platform's backlog and supported semi annual upgrades and improvements.
- Gathered requirements from global stakeholders and delivered scalable solutions.
- Enhanced incident and request management processes, improving service delivery.
Business Project Analyst
BT Group
- Designed and implemented digital solutions to automate workflows, cutting manual work and improving customer experience.
- Developed executive dashboards and analytics that enabled faster decision-making.
- Supported data privacy (LGPD) compliance initiatives across projects.
Scrum Master/Project Manager
IBM
- Championed Agile practices across development teams, accelerating product delivery and improving quality.
- Balanced Agile and Waterfall approaches for different initiatives, ensuring on-time, on-budget project delivery.
- Acted as a bridge between tech and business stakeholders, ensuring value-driven outcomes.
Project Coordinator
Siemens Enterprise
- Coordinated PABX deployment projects for enterprise clients, ensuring fast, high-quality delivery.
- Maintained strong client communication and supported technical teams during rollouts.
Industry experience
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Experienced in Information Technology, Professional Services, and Telecommunication.
Business area experience
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Experienced in Information Technology, Project Management, Business Intelligence, Product Development, Operations, and Customer Service.
Summary
Product Manager with 15+ years of international experience in product ownership, business analysis, and IT transformation across Europe, GCC and Americas. Proven expertise in Hybrid Cloud, automation, and service delivery optimization, with a track record of aligning global product roadmaps with business objectives. Skilled in Agile, SAFe, and ServiceNow, with strong stakeholder management across multicultural environments.
Skills
- Product Management & Roadmaps
- Agile, Safe, Scrum, Kanban
- Data Analysis (Sql, Db2)
- Servicenow & Workflow Automation
- Metrics & Kpi Tracking
- Cloud & Hybrid It Environments
- User Stories & Backlog Prioritization
- Stakeholder Engagement & Change Leadership
Languages
Education
Universidade Paulista (UNIP)
Bachelor · Communication Studies · Brazil
Certifications & licenses
ServiceNow Certified System Admin (CSA)
Lean & Kanban Foundation
Microsoft SQL Server Management
IBM Certified DB2 Associate
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Lilian is based in Nuremberg, Germany and can operate in on-site, hybrid, and remote work models.
Lilian speaks the following languages: Portuguese (Native), English (Advanced), German (Elementary).
Lilian has at least 16 years of experience. During this time, Lilian has worked in at least 5 different roles and for 3 different companies. The average length of individual experience is 3 years and 3 months. Note that Lilian may not have shared all experience and actually has more experience.
Based on recent experience, Lilian would be well-suited for roles such as: Product Owner, Business Analyst, Business Project Analyst.
Lilian's most recent position is Product Owner at IBM.
In recent years, Lilian has worked for IBM and BT Group.
Lilian is most experienced in industries like Information Technology, Professional Services, and Telecommunication.
Lilian is most experienced in business areas like Information Technology, Project Management, and Business Intelligence. Lilian also has some experience in Product Development, Customer Service, and Operations.
Lilian has recently worked in industries like Telecommunication and Information Technology.
Lilian has recently worked in business areas like Information Technology, Business Intelligence, and Product Development.
Lilian holds a Bachelor in Communication Studies from Universidade Paulista (UNIP).
Lilian has 7 certificates. Among them, these include: ServiceNow Certified System Admin (CSA), Certified SAFe® Product Manager / Owner, and Lean & Kanban Foundation.
Lilian is immediately available full-time for suitable projects.
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Calculated based on our freelancers’ daily rates as of 3 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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