ITIL Foundation
certificate in Essen, DE, matched in minutes from 15,000 CVs with the power of AI.ITIL Foundation holders know the basics of IT service management, incident and change handling, and the language of value, practices, and service quality. They help teams bring more structure to support, operations, and cross-functional delivery. Find vetted freelancers with this certification fast and precisely.
Meet FRATCH ITIL Foundation in Essen, DE
Felix Bauchspiess
Last position:
Digital Consultant and Solution Manager at Vorwerk SE & Co. KG
Introduction of a new digital product in the Chinese market as part of a global growth strategy.
Connection point and coordinating interface between central product management, local Chinese teams, and international stakeholders.
Management of the full program management to coordinate complex digital projects.
Successful launch of a digital product in China (including successful certification for the Chinese market).
Balancing local requirements with global priorities while taking tax and regulatory conditions into account.
Introduction of a new way of working to improve collaboration and governance across locations.
Development and implementation of a scaling strategy for the digital business model in China.
Use of Jira, Confluence, Miro, Scrum, Agile work, SAFe.
Project language: English.
Henry Hanau
Last position:
Interim Manager IT-Compliance at Int. Fertigungsunternehmen
- Industry: mechanical engineering, vehicle manufacturing
- Regulations: Data Act
- Project focus: data governance, legally compliant use of machine data, data platforms
- Assigned by: CFO, platform product owner
Successes/Results (early phase):
- Compliance support for the setup of an internal standardized data usage platform based on Databricks.
- Created the basis for the legally compliant and effective use of machine data, including:
- Technical: gap analysis and closing of gaps in the segmentation and maintenance of collected machine data.
- Technical: consideration of data flows from the platform to users and third parties.
- Organizational: drafting and finalizing the required data usage agreements.
Arndt Maas
Last position:
Project Manager for ServiceNow Vulnerability Response at Union Investment Services & IT GmbH
- Led the subproject for implementing Vulnerability Response as part of DORA
- Documented the current processes in compliance, risk & security
- Created the functional design for introducing application, infrastructure, and cloud vulnerabilities
- Agile management of the integration service provider, the technical department, and the company's cross-functional teams
- Integrated the V scanners Tenable, Qualys and Defender, as well as NVD and CISA/KEV
- Integrated GitLab Ultimate for importing and processing SBOMs
- Developed automation rules to match scan results with CIs in the CMDB, assign vulnerabilities and remediation tasks, handle approvals (false positives, exceptions) and closures
- Calculated multiple risk scores and priorities
- Defined dashboards and reports (Workspaces, Performance Analytics)
- Aligned the new processes, especially to improve the CMDB data quality (according to CSDM)
Kai-Uwe Petzhold
Last position:
Technical Project Management at CHG Meridian AG
- CHG Meridian AG is a financial company focused on leasing in the areas of IT technology, logistics and medical technology and is regulated by BaFin. One part of the company is Return to Remarketing, where devices delivered to the technology center (notebooks, smartphones, tablets, etc.) are prepared for resale. The project I supported was responsible for enabling damage assessment of returned lease devices, documenting them visually in the form of pictures, enabling invoicing for the customer, and making the pictures available via the in-house customer platform. This was achieved through a combination of in-house development within the internal development department and the use of SaaS products. The second project was the transition of SaaS tendering software, purchased by the business unit, into the operations of the CHG IT department. Evaluation of security questions in relation to BaFin requirements, development of an authorization concept, implementation of single sign-on, documentation of the application in the CHG systems (CMDB, iKnow, etc.) and handover into operations.
Used technologies and methods: NIS2, DORA, agile software development, Scrum, Kanban, ServiceNow, SaaS, MS Teams, MS SharePoint, Active Directory, Entra ID, CMDB, incident management, change management, request management, service level agreement
Victor Venegas Mendoza
Last position:
Founder and Independent Business Consultant at Tech Sphere Consulting
- Founded technology consulting practice delivering business strategy & operations, digital transformation, and enterprise tech & innovation services to telecommunications, cybersecurity, and IT enterprise clients, leveraging 15+ years of Fortune 500 sector expertise
- Developing digital transformation and modernization strategies for legacy system optimization, cloud-native implementations, and operational process enhancement using proven PRINCE2 and agile methodologies
- Building consulting frameworks for project & product management, portfolio governance, and business coaching services while establishing initial client relationships in EMEA markets
Andreas Adam
Last position:
IT-Application Manager at IHK-GfI
- Gathering, analyzing, specifying, and prioritizing requirements for the 'Archive and Delete' module of the Chambers of Industry and Commerce in a Scrum team
- Capturing and specifying screen/form designs, functionality, and data types in Confluence, as well as creating user stories in Jira
- Preparing PowerPoint presentations for the 'Archive and Delete' module
- Coordinating and supporting the Chambers of Industry and Commerce in the implementation of the module
- Writing SQL scripts for an Oracle database
- Technologies used: Scrum, Confluence, Jira, MS Office, Postman, JavaScript, REST API, JSON, DBVisualizer, SQL
Nermin Kasumovic
Last position:
Service Manager, Change Manager, Project Manager at ITZ-Bund
- Responsible for service management and change management within the ITZ-Bund network.
- Creating, tracking, and modifying change requests for applications and infrastructure at ITZ-Bund.
- Adapting and extending change management processes.
- Ensuring required technical functionality of specific applications (beBPo Web, Governikus Multi Messenger GMM).
- Project management activities for individual projects within the ITZ-Bund network.
- Managing and ensuring availability of external service providers (Governikus, Materna).
- Participation in an FMS audit (documentation description, processes, quality) for individual agencies of ITZ-Bund.
- Monitoring deadlines and milestones, reporting project progress to various stakeholders.
- Single point of contact (SPOC) for various departments, weekly fixed meetings with clients and status meetings.
- Creating and planning infrastructure G2X maps, monitoring, and status reporting to clients and external service providers.
- Participation in certificate requests and certificate exchange for customer-specific infrastructure and applications.
- Planning, coordinating, and executing communication for announcing, carrying out, and following up on planned activities.
- Monitoring effort and developing improvement suggestions.
- Skills/Tools: ITIL, Prince 2, Windows 10, Microsoft Office, Governikus products, Materna products, Confluence, Jira, BMC Remedy, Smart IT
Dirk Raske
Last position:
IT Operations / Service Management at Grant Thornton AG
- Support for the transition to the provider
- Quality assurance in developing operations manuals
- Operational performance management of the provider
Daniel Ubani
Last position:
Senior Application Packaging & Deployment Engineer at Allevio AG (Client: Allianz Technology)
- Enterprise application packaging and deployment for Allianz's global Windows migration programs across Europe, North America, and APAC
- Migrated hundreds of enterprise applications from Windows 10 VDI to Microsoft Azure Windows 365 (Windows 11)
- Created software packages in MSI/MST, FlexApp, PSADT 3/4, and App-V according to enterprise packaging standards
- Developed an ASP.NET packaging automation platform with MongoDB, SQL Server, SharePoint, and Outlook integration
- Built PowerShell modules for automated quality checks of MSI and FlexApp packages
- Developed a release conflict detection module in PowerShell to identify potential deployment issues before production
- Created WDAC monitoring scripts for automated policy oversight and incident response
- Implemented MSGraph API calls in PowerShell for Azure AD and Intune operations
- Created Citrix oData scripts for historical usage analysis (BYOD, VDI, fat clients)
- Developed an Intune Win32 app 'Do Not Disturb' deployment routine for an optimal user experience
- First point of contact for troubleshooting production incidents with packaged applications
- Coordinated application owner, UAT, and release testing for hundreds of deployments
- Administered Microsoft Intune, Citrix environments, and SQL Server security
- Created and tested WDAC policies in Intune; managed configuration policies and Win32 app deployments
- Primary packaging resource for Allianz France since 2019
Andre Pesarese
Last position:
IT-Service Operations Manager at Westnetz
- Ensuring implementation of the group policy for functional control of digital technology
- Assessing the impact of the group policy on Westnetz
- Developing an implementation strategy for the management board's decisions
- Communicating at department head level and identifying potential areas for action
- Initiating a two-phase GreyIT project with evaluation and implementation phases
- Providing conceptual support in establishing a service and product organization
- Defining premises in service design
Carsten Weinmann
Last position:
Managing Consultant - IT Outsourcing-Services (IT, Voice, Data) at Bank / insurance group (Savings Banks Group)
- Transforming complex AI use cases into practical solutions
- Analyzing IT/telecom end-to-end business processes from requirements to order (RACI), modeling with IBO Prometheus
- Risk management
- Assessing digitalization potential, AI, and strategic supplier analysis against the IT target picture
- Optimizing offer and cost calculation bases in strategic and operational IT procurement
- Optimizing supplier strategy (DSGV and financial institutions)
- Exploring various approaches to cost optimization and simplifying supplier management
- Optimizing contracts and licensing management (e.g., SAP, Microsoft, IBM, Cisco, BMC, etc.)
- Desk and field expediting with external partners
- Possible outsourcing and consolidation of services with fewer suppliers
- On-time handover of work packages within agreed time and budget
Alexander Königschulte
Last position:
Subproject Manager IT Migration (Carve-out) at EWE / WCG
- Carve-out of Wärme+ customers from EWE to the new company WCG with around 24,000 metering points.
- Development of a migration approach, data migration, process redesign and migration.
- Management of service providers, reporting to the steering committee and executive management.
- Tools: Jira, SharePoint, Draw.io, SAP S/4, SAP PM, WILKEN (ENER:GY, P5), carve-out.
Christoph Guse
Last position:
IAM/AD Management Consultant
- Analysis of the One Identity Manager installation on enterprise systems
- Database consistency check
- Error analysis of database integrity and consistency
- Data analysis
- Creating recommendations based on the collected data and errors
- Designing an update strategy
Hakan Er
Last position:
Coach Lecturer / Digitalization at Siemens SPE
- Training first-year trainees on digitalization topics
Burak Hayirli
Last position:
Data Backup & Restore Services at Logicalis (Commerzbank)
- Restoring data backups using applications NetBackup, MS Excel, MS Access
- Programming scripts and executing console commands in a Linux environment
- Performing consistency checks in case of errors
- Categorizing and handing over restore errors to engineering teams
- Creating regular restore reports
Discover over 15,000 top freelancers
ITIL Foundation statistics
Aggregated from the professional profiles of matched freelancers.
Experience
23 years
Position duration
2.1 years (Germany: 3.1 years)
Positions per freelancer
14
Top business areas
Information Technology, Project Management, Operations
Top industries
Information Technology, Professional Services, Banking and Finance
Certification focus areas
Information Technology, Project Management, Operations
Bachelor's degree or higher
67% (Germany: 81%)
Master's degree or higher
58% (Germany: 48%)
Doctorate
8% (Germany: 7%)
Certifications per freelancer
8 (Germany: 7)
Most common languages
German, English, French
Speak two or more languages
89% (Germany: 97%)
Based on our profile pool as of 28 Aug 2026.
Daily rate distribution
The chart shows how the daily rates of freelancers holding this certification in Essen, DE are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows how many freelancers charge within that range.
Average rates for ITIL Foundation in Essen, DE
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 28 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
About the certification
What it validates
ITIL Foundation is the entry-level certification in IT service management from PeopleCert, carrying forward the well-known AXELOS ITIL framework. It shows that a professional understands how IT services are designed, delivered, supported, and improved in a business setting.
- Core ITIL concepts and service management language
- How value is created through services and outcomes
- Basic practices such as incident, change, and problem handling
- The idea of continual improvement across the service lifecycle
Typical profiles
Freelancers with ITIL Foundation are often service managers, support leads, process coordinators, operations specialists, or consultants who work between IT and the business. Some bring broader project or transformation experience and use ITIL as a common operating language.
In Essen, DE, this certification is often relevant for companies that run shared services, internal IT, or vendor-heavy environments. It also helps when teams need clear ways to work with remote stakeholders and external providers.
Skills behind the certificate
ITIL Foundation is not about tool mastery. It is about understanding how to organize work so that services stay stable, useful, and easy to improve.
- Service desk and support coordination
- Incident, request, and problem handling
- Change control and risk awareness
- Service design and service level thinking
- Continual improvement and measurement basics
What it means for companies
A freelancer with ITIL Foundation can slot into service-focused environments quickly. They usually know the vocabulary, the main practices, and the expectations around structured communication.
That makes them useful for transitions, process cleanup, service desk redesign, governance support, and IT operations work. In Essen, DE, they are a practical fit when local teams need on-site coordination, but they also work well in remote setups where clear process discipline matters.
Frequently asked questions
The facts hiring teams ask for most often when it comes to ITIL Foundation.
ITIL Foundation proves that the freelancer understands the basics of IT service management and the ITIL way of organizing service work. It shows familiarity with common practices such as incident handling, change control, and continual improvement. For companies, that usually means less ramp-up when the work involves structured IT operations or service governance.
ITIL Foundation is the current entry point to the ITIL framework under PeopleCert, while ITIL v3 Foundation refers to the older version of the scheme. The core idea is similar: both show service management basics and common terminology. In practice, employers usually care more about whether the person understands modern service management work and can apply it well.
ITIL Foundation is a good fit for support staff, service desk leads, operations specialists, process owners, and consultants who work around IT services. It is also useful for project professionals who need to work with IT operations, because it gives them a shared language. Companies hiring in Essen, DE often value it when a role sits between business teams, internal IT, and external providers.
The ITIL Foundation exam focuses on concepts, terms, and the logic behind service management rather than deep technical detail. A candidate should understand how services create value, how practices connect, and why structured improvement matters. It is usually easier for people with hands-on IT operations, support, or process experience, but it is still accessible to newcomers who study the framework carefully.
There are usually no strict prerequisites for ITIL Foundation. People often start with it as their first ITIL step, especially if they want a shared framework before moving into more advanced service management work. For freelancers, it can be a useful signal even when the person comes from a broader IT, operations, or consulting background.
ITIL Foundation gives the common base layer: the key ideas, practices, and terminology. Higher levels go deeper into specific practice areas or broader service management responsibilities, so they expect more experience and more focused study. For a company, Foundation means the freelancer knows the framework; it does not by itself confirm advanced design or leadership capability.
With ITIL Foundation, the important point is to stay aligned with the current PeopleCert ITIL scheme and any continuing requirements that apply. Professionals typically keep their knowledge fresh by working with the framework, following process changes, and progressing to more advanced learning when needed. Companies should look for recent, practical use of ITIL ideas rather than the certificate alone.
ITIL Foundation matters most in service-heavy environments where IT support, change, and operational stability are important. It is common in internal IT, managed services, outsourcing, infrastructure work, and transformation projects that need clear service processes. In Essen, DE, it can be especially relevant when teams need disciplined coordination across local and remote stakeholders.
The average hourly rate for freelancers with ITIL Foundation in Essen, DE is 114 €, which corresponds to a daily rate of about 915 € based on an 8-hour working day.
Of the freelancers with ITIL Foundation in Essen, DE, 67% hold at least a Bachelor's degree, 58% hold at least a Master's degree, and 8% hold a doctorate.
On average, freelancers with ITIL Foundation in Essen, DE have 23 years of professional experience, with a single engagement typically lasting around 2.1 years.
The most common languages among freelancers with ITIL Foundation in Essen, DE are German (100%), English (79%), and French (16%).
The most common industries among freelancers with ITIL Foundation in Essen, DE are Information Technology (95%), Professional Services (63%), and Banking and Finance (58%).
The most common business areas among freelancers with ITIL Foundation in Essen, DE are Information Technology (100%), Project Management (84%), and Operations (74%).
FRATCH ITIL Foundation main locations
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
Berlin 
Hamburg 
Munich 
Cologne 
Frankfurt 
Stuttgart 
Dusseldorf 
Hanover 
Nuremberg Request a free demo
Get in touch with the FRATCH team and we will get back to you within 4 hours.
Would you rather directly get in touch?
We always have the time for a call or email!
Philipp Thomaschewski
FRATCH CEO
