Ambartsum Poghosiani-Program Lead – Performance & Quality Engineering
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Experience
Program Lead – Performance & Quality Engineering
Accenture
- Led performance engineering strategy for MS Dynamics 365 retail transformation
- Coordinated 25+ engineers across multiple delivery streams
- Identified and resolved system bottlenecks, reducing critical performance issues by 40% pre-go-live
- Delivered executive performance dashboards enabling data-driven release decisions
Program Manager – Quality & Delivery Performance & Non-Functional Excellence Testing
Accenture
- Designed and implemented end-to-end quality governance framework
- Introduced structured Agile testing practices, improving release transparency and predictability
- Monitored production metrics, identifying systemic risks and quality gaps
Program Manager – SAP Transformation (Quality & Governance)
Accenture
- Managed testing governance for SAP enterprise rollout impacting 1500+ users
- Oversaw 4500 test cases and 800+ defects
- Reduced critical defects by 30% before go-live
Delivery Manager
Accenture
- Managed SAP RE-FX interface testing across a large-scale public sector transformation, coordinating 3 external solution providers
- Oversaw 800+ integration test cases, ensuring full coverage across cross-team dependencies
- Acted as SME for defect analysis and resolution strategy, reducing production risk and accelerating issue closure
- Delivered structured stakeholder reporting and dashboards for senior management, enabling data-driven release decisions
Agile Delivery & Quality Manager
Accenture
- Orchestrated system integration and UAT planning for enterprise applications across 10 Scrum teams (80+ engineers) and 12 business stakeholders
- Implemented Scrum framework and Agile delivery practices, improving release transparency and predictability
- Facilitated cross-functional alignment between engineering and business teams, reducing delivery risks and miscommunication
Quality Management Intern
Bosch
- Supported supplier quality management and industrial problem-solving processes
Industry Experience
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Experienced in Information Technology, Professional Services, Government and Administration, Retail, Automotive, and Manufacturing.
Business Area Experience
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Experienced in Quality Assurance, Project Management, Information Technology, and Business Intelligence.
Summary
Delivery and Quality Engineering Leader with 8+ years of experience managing enterprise-scale transformation programs across automotive, utilities, retail, luxury and public sector industries.
Specialized in leading cross-functional engineering organizations, building scalable testing strategies, and delivering complex enterprise transformations across SAP, Microsoft Dynamics, web platforms, satellite ecosystems (e.g., Salesforce), and mobile applications.
Experienced in managing delivery organizations (up to 100 engineers) and overseeing €2M+ transformation programs.
Specialized in software delivery governance, enterprise testing strategy, and large-scale Agile program management.
Skills
- Program Delivery Leadership
- Quality Engineering Strategy
- Enterprise Transformation (Sap / Ms Dynamics)
- Software Development Lifecycle Governance
- Agile Delivery (Scrum / Safe)
- Cross-functional Leadership (100+ Engineers)
- Performance & Non-functional Testing
- Risk & Defect Management
- Stakeholder & Executive Communication
Agile & Delivery
- Jira
- Confluence
- Azure Devops
Testing & Qa
- Sap Solman
- Selenium
- Soapui
- Tosca
Development & Devops
- Java (Basic)
- Ci/cd Pipelines
Ai Tools
- Ms Copilot
- Gemini
- Chatgpt
Languages
Education
Friedrich Schiller University Jena
Master of Science · Business Administration · Jena, Germany
Certifications & licenses
Agile Professional Certified
Driving License - Category B
ISTQB Certified Tester
ITIL V4
PMP
Project Management Institute
Professional Scrum Master (PSM I)
Reinvention With Agentic AI
Stanford HAI Program
SAFe Program Consultant
Tricentis Tosca Automation Specialist
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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