Cemil Erdogan - Chief Customer Officer, Member of the Executive Board

Q: Where is Cemil based?

Cemil is based in Berlin, Germany .

Q: What languages does Cemil speak?

Cemil speaks the following languages: German (Native), Turkish (Native), English (Advanced), French (Elementary) .

Q: How many years of experience does Cemil have?

Cemil has at least 21 years of experience. During this time, Cemil has worked in at least 11 different roles and for 5 different companies . The average length of individual experience is 2 years and 11 months . Note that Cemil may not have shared all experience and actually has more experience.

Q: What is Cemil's latest experience?

Cemil's most recent position is Chief Customer Officer, Member of the Executive Board at powercloud .

Q: What companies has Cemil worked for in recent years?

In recent years, Cemil has worked for powercloud and Capgemini Invent .

Q: Which industries is Cemil most experienced in?

Cemil is most experienced in industries like Utilities , Energy , and Professional Services . Cemil also has some experience in Education and Information Technology .

Q: Which business areas is Cemil most experienced in?

Cemil is most experienced in business areas like Strategy , Operations , and Information Technology . Cemil also has some experience in Product Development , Finance , and Research and Development .

Q: Which industries has Cemil worked in recently?

Cemil has recently worked in industries like Information Technology , Professional Services , and Utilities .

Q: Which business areas has Cemil worked in recently?

Cemil has recently worked in business areas like Strategy , Product Development , and Project Management .

Recommended expert

Berlin, Germany

Experience

Sep 2023 - Present

2 years 7 months

Berlin, Germany

Chief Customer Officer, Member of the Executive Board

powercloud

Responsible for the strategic development of the consulting and customer management organization
Focus on growth opportunities, maximum customer success, and delivery excellence across multiple functions
Close collaboration with product management and software development to integrate customer needs into the product roadmap
Leading transformation projects at leading energy suppliers in the DACH region

Apr 2023 - Present

3 years

Berlin, Germany

Head of Consulting & Account Management

powercloud

Building and leading the consulting and account management organization
Developing and implementing growth strategies for key accounts
Optimizing end-to-end delivery processes from project initiation to go-live
Expanding executive-level customer relationships and CxO engagements
Establishing a customer-focused account management framework to increase customer satisfaction
Identifying new revenue and cross-selling opportunities to support revenue growth
Shortening project delivery times through more efficient governance and control processes
Significantly improving the customer net promoter score (NPS) through targeted service initiatives

Apr 2022 - Sep 2023

1 year 6 months

Berlin, Germany

Capgemini Invent

Energy & Utilities
Operational Excellence
Energy Trading and Risk Management

Apr 2009 - Sep 2011

2 years 6 months

Consultant

ProCom GmbH

Advising energy providers in trading, forecasting and portfolio management
Implementing and customizing the BoFiT platform for electricity and gas trading
Analyzing, modeling and optimizing energy trading-specific processes
Developing forecasting and optimization models for trading strategies
Collaborating with interdisciplinary project teams in Germany, Austria and Switzerland
Successfully rolling out BoFiT at several major energy providers
Improving forecast accuracy and reducing process costs
Contributing to the standardization of trading and risk reporting processes

Jan 2005 - Jan 2009

4 years 1 month

Owner and Managing Director

CTQ Berlin

Sep 2004 - Sep 2008

4 years 1 month

Berlin, Germany

Tutor

Technical University of Berlin

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Utilities, Energy, Professional Services, Information Technology, and Education.

Utilities

Energy

Professional Services

Information Technology

Education

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Strategy, Operations, Information Technology, Product Development, Finance, and Project Management.

Strategy

Operations

Information Technology

Product Development

Finance

Project Management

Summary

As a senior executive with over 15 years of experience at the intersection of SaaS, energy, and management consulting, I help companies successfully shape digital transformations and achieve sustainable growth.

In my roles at Capgemini Invent and powercloud, I have supported organizations from strategy development to successful implementation – focusing on scalable software solutions, new business models, and leadership excellence.

My passion is helping companies, teams, and leaders navigate complex transformations successfully – with a clear vision, structured execution, and a strong focus on customer value.

I also regularly share my experiences and insights in my Leadership Series to actively drive the conversation around leadership, transformation, and innovation.

Let's connect if you'd like to discuss SaaS strategies, leadership culture, or digital business models.

Skills

Executive Leadership
Saas Business Strategy
Energy Market Transformation

Languages

German

Native

Turkish

Native

English

Advanced

French

Elementary

Education

Technical University of Berlin

Diploma, Combinatorial and Linear Optimization · Business Mathematics · Berlin, Germany

Certifications & licenses

Energy Trading Challenges 2014

Cobit Foundation

Energy Trading 2.0 - A Best Practice Study by Capgemini Consulting

Itil Foundation

Prince 2 Foundation

Professional Scrum Master I (PSM I)

Professional Scrum Product Owner I (PSPO I)

Statistics

Experience

Total positions 11

Experience in Utilities 10 y

Avg length 2 y 6 m

Longest experience 4 y

Global Experience

Countries worked in 1 (Germany)

Primary country Germany

Expertise

Recent roles Chief Customer Officer, Member of the Executive Board, Head of Consulting & Account Management, Vice President, Head of Consulting, Head of Programme TAP

Main industries Utilities, Energy, Professional Services

Main business areas Strategy, Operations, Information Technology

Qualifications

Highest degree Master

Certifications earned 7

Profile

Created

January 2026

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Cemil based?

Cemil is based in Berlin, Germany.

What languages does Cemil speak?

Cemil speaks the following languages: German (Native), Turkish (Native), English (Advanced), French (Elementary).

How many years of experience does Cemil have?

Cemil has at least 21 years of experience. During this time, Cemil has worked in at least 11 different roles and for 5 different companies. The average length of individual experience is 2 years and 11 months. Note that Cemil may not have shared all experience and actually has more experience.

What roles would Cemil be best suited for?

Based on recent experience, Cemil would be well-suited for roles such as: Chief Customer Officer, Member of the Executive Board, Head of Consulting & Account Management, Vice President, Head of Consulting, Head of Programme TAP.

What is Cemil's latest experience?

Cemil's most recent position is Chief Customer Officer, Member of the Executive Board at powercloud.

What companies has Cemil worked for in recent years?

In recent years, Cemil has worked for powercloud and Capgemini Invent.

Which industries is Cemil most experienced in?

Cemil is most experienced in industries like Utilities, Energy, and Professional Services. Cemil also has some experience in Education and Information Technology.

Which business areas is Cemil most experienced in?

Cemil is most experienced in business areas like Strategy, Operations, and Information Technology. Cemil also has some experience in Product Development, Finance, and Research and Development.

Which industries has Cemil worked in recently?

Cemil has recently worked in industries like Information Technology, Professional Services, and Utilities.

Which business areas has Cemil worked in recently?

Cemil has recently worked in business areas like Strategy, Product Development, and Project Management.

What is Cemil's education?

Cemil holds a Master in Business Mathematics from Technical University of Berlin.

Does Cemil have any certificates?

Cemil has 7 certificates. Among them, these include: Energy Trading Challenges 2014, Cobit Foundation, and Energy Trading 2.0 - A Best Practice Study by Capgemini Consulting.

What is the availability of Cemil?

Cemil is immediately available full-time for suitable projects.

What is the rate of Cemil?

Cemil's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.